CIO LEARN YOUR LIMITS TO EXCEED THEM

Transcription

1 CIO LEARN YOUR LIMITS TO EXCEED THEM

2 Agenda "The best leader is one who wins while avoiding conflict From There to Here... Change Business Communication Thinking Challenges From Good to Great

3 $IRECTOR )43 #&/ )43 %4#,IBRARY )43 )43 )43 $IRECTOR $IRECTOR $IRECTOR $IRECTOR $IRECTOR $IRECTOR #OLLEGE,IBRARIAN!CADEMIC $EAN 0RESIDENT!DMINISTRATIVE #OMPUTING 3ILO (ELP $ESK 3UPPORT 3ILO 0ROGRAMMING 7EB 3ILO %DUCATION 4ECHNOLOGY #ENTER 3ILO.ETWORKING 3ERVER 3ILO &IREFIGHTING "LAME 'AME -ORE 3ILOS &AILED )4 3ERVICES $ELIVERY #LIENTS VERY UNHAPPY! 6 3ILO /VERLAPPING 3ERVICES -ISCOMMUNICATION From there to here... "You can't teach what you don't know, and you can't lead where you won't go." -Jesse Jackson

4 From there to here... Wisdom means knowing what you know and knowing what your don t know - Plato %QUIPMENT 3ERVICES! 6 (ELP $ESK 3UPPORT 0ROGRAMMING 7EB $IRECTOR 3ERVER %XPANDING!VENUES OF #OMMUNICATION AND 3ERVICES %XECUTIVE $IRECTOR #)/$IRECTOR )43 0RESIDENT.ETWORKING "USINESS #OMPUTING 0ERCENTAGE OF #LIENT 3ATISFACTION %DUCATIONAL 2ESEARCH $EVELOPMENT +NOWLEDGEABLE AND %NGAGED #LIENTS "UILT IN INTERDEPENDENCIES THAT FORCE )4 TO KEEP OPEN CONTINUOUS LINES OF COMMUNICATION 0ERCENTAGE OF #OLLEGE "UDGET

5 Change To improve is to change; to be perfect is to change often. - Winston Churchill Ch an er Pa rtn - -> Ins pir e > -ag e liv e De Tactical S ell - -> C e los ty bli i x e > > Cre ve ati t Fl e rk > a M -- > peed Create - - > Client Solutionss S te > in ca - mu Hope Maintain - -> Client Goals m Co r Strategic -> En g Communication Leadership Trust Credibility > Action Orientation Integrity -- Change Agent -- > ge Mentor, Teacher, Student Build - -> Reliability Character Attract Talent - - > Deliver Solutions -- >

6 Business You can t be so arrogant you can t learn nor so insecure you can t act. - Jeffery Pfeffeer Think like a CxO and act like a CIO Know Technology Organizationally Strategic Extreme Team Builder Tough & Empathetic Know yourself (Past and Present) Professional

7 Communication Think about what you are saying and don t just say what you think. Comfort Zone: Collaboration - Working Together Consensus - Democratic Solutions Compromise - Mediate to a Solution Discomfort Zone: Confrontation - Challenge Ideas Conflict - Find the Right Solution Quickly

8 THINKING "In the beginner's mind there are many possibilities, but in the expert's there are few." - Shunryo Suzuki- Orient John Boyd - OODA Loop Observe Decide Act Listen Actively Beginners Mind Results Oriented Act Decisively Challenge Existing Thought Accountable Quick & Flexible Risk Orientation Common Sense

9 OODA LOOP John Boyd - Destruction Creation Actual Potential Unfolding Circumstances Implicit Guidance & Control Implicit Guidance & Control Outside Information Cultural Traditions Pursue Knowledge Observed Feed Innovations Apply Knowledge Analysis Synthesis Forward Feed Forward New Information Unfolding Environmental Interactions ACTION DECISION ORIENTATION OBSERVATION Previous Experiences Feedback Feedback Decision Hypothesis Feed Forward Action Testing Unfolding Interaction With Environment

10 CHALLENGES The essential task of leadership should not be outsourced Politics Leadership is not a consulting position,%!$%23()0 2%30/.3)",)49 Deconstructing Existing Power Structures Keeping Informed Forming Alliances at all Levels Maintaining Integrity 0%23/.!, 2)'(43 Developing Communication Lines that Bypass Traditional Filters Departmental Involvement Failure & Innovation Turning hope into success for everyone

11 From Good to great? Create like a god. Command like a king. Work like a slave. - Brancusi Business Integration Innovate & Evolve Partnerships Internal & External Build & Maintain Trusted Relationships Everyone Is Exceptional Established and Extensive Lines of Communication Leadership is Everyone s Job Act Decisively ROI - Maintain a Client Perspective Common Sense Rules

12 President Barry CIO Mitch Administration Abbie Beth Sue Sarah Deputy CIO Rebecca Lueree Help Desk ERC Equipment Acting Director Adam Networking Systems Bill Nancy Tim John Tim Travis Ruth Don Bob Steve Tim Larry Mary Mike Jason Jennifer Greg Randy HD Engineer HD Intern HD Intern HD Intern Ned Info Systems Bill Data Design Progr Ron Rober David Sue Kevin Eric Mark Mark Adam Sharon David Owen

13 Chemistry Library ERD Development CS Faculty Finance Architect Faculty Dean Trustee Geology Dining CSO Art Facilities Network HR D. CIO Academic Chair CIO Meetings Biology Economics Strategic VT Advocates VT German Develop Music Students Romance L. Library H. Desk Finance Equip M. Dining Systems Facilities Analysts HR Web Sue Education CS Operational VT Sarah G&Woman Lueree Museums Child Cent Finance O. Dining Finance A. Student A. Athletics Trustee President s Council Trustee IT Council Trustee Student Dean Trustee VP Finance & Admin Trustee Abbie Beth Academic Computer Committee CIO Student Advisory Council Assistant Dean Deputy CIO Rebecca Develop Security CIO CIO Mitch Administration Physics Admissions Dean President Barry Deputy CIO Acting Director Adam Students Classroom Committee ERD Facilities Equipment Services Math Help Desk Mgr ERD Mgr Equipment Mgr Networking Mgr Systems Mgr Bill Nancy Tim John Tim Travis Ruth Don Bob Steve Tim Larry Mary Jason Jennifer Bill Mike Greg Info Systems Randy Data Design Progr Ron Rober David Sue Kevin Eric Mark Mark Adam Sharon David Owen ERD HD Engineer HD Intern Programmer Data Analyst HD Intern HD Intern Ned Designer President TBD New Faculty VT TBD ERD VT Communications TBD Student Advocates New Media Russian History Web VT Library Admissions Architect Biology Math Chemistry Geology Art Dance German English Music Education Economics Romance L. Physics CS Psychology Philosophy Anthro W. Studies O Center Library

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