Education Center: Page 11 Hardware: Page 12 Health Care Center: Page 13 Newspaper: Page 14 Professional Office: Page 15

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1 Thank you for taking time to volunteer at JA BizTown. It is operated by Junior Achievement of Northern Indiana, which serves over 125,000 students of all ages across the region through in-school lessons and special experiences like JA BizTown. In addition to the online training you will complete prior to JA BizTown, the JA staff will provide on-site training (one hour prior to students arrival) to better acquaint you with the simulation experience. Your role, as a JA BizTown volunteer, is to assist the students and facilitate meetings throughout the simulation. A printed copy of the Volunteer Guide and checklist will be distributed during the simulation to help you facilitate the experience. An electronic version of the Volunteer Guide can be found on the online volunteer training webpage. The time commitment is minimal compared to the significant impact you make as a volunteer. You will be astonished by how much the students accomplish in such a short period of time. Included in this online training packet are the following: Table of Contents JA BizTown Program Overview page 2 Helps volunteers become acquainted with the JA BizTown program and the preparatory work completed in the classroom. Sample Simulation Schedule page 3 Helps volunteers become acquainted with the JA BizTown daily schedule. The JA BizTown staff will be in charge of time keeping. Business Descriptions and Facility Layout... page 4 Assists volunteers in becoming familiar with the JA BizTown layout and the location of various businesses and facilities. Business Job Overview page 5 Introduces volunteers to the jobs available within each business. Please read the page associated with the business that you ve been assigned too. You re welcome to read all business job overviews, but it s not needed. Automotive: Page 6 Bank: Page 7 Broadcast Center: Page 8 Career Center: Page 9 City Hall: Page 10 Education Center: Page 11 Hardware: Page 12 Health Care Center: Page 13 Newspaper: Page 14 Professional Office: Page 15 Restaurant: Page 16 Science & Industry: Page 17 Supply Center: Page 18 Utility Company: Page 19 The students gained exposure on personal finances. From depositing paychecks to using debit cards and writing checks, all while using their checkbook registers, helped them understand finances in everyday life. M. Diehl, Educator

2 JA BizTown Program Overview The JA BizTown program combines in-class learning with a daylong visit to our JA BizTown facility a fully interactive, true-to-life simulation where students learn the fundamental relationship between academics and life beyond school. JA BizTown helps students envision the possibilities of who they can be by helping them see the value of staying in school. JA s interactive curriculum engages and excites students, leading to stronger critical thinking and decision-making skills and greater self-confidence. On-site Simulation After completing their classroom lessons, students head to the JA BizTown facility for an exhilarating simulated city experience. Through role-play, the simulation helps students connect the dots between classroom learning and real life. Students assume various roles, including,, utility worker, restaurant owner, reporter, disc jockey, lawyer, and postal carrier. As business owners, students learn to: Responsibly manage staff, financial resources, inventories, and customers. Work as a team. Account for business expenses and take in enough money to make a profit. Balance their professional and personal responsibilities. As consumers, students learn to: Make wise financial decisions. Write checks, use debit cards, and balance their checkbooks. Make deposits into their bank accounts. Manage their JA BizTown income by first purchasing what they need before buying what they want. Understand their relationship as consumers in a freemarket economy. Any time there is a chance to show the students how skills and lessons apply to their future is great! Often, kids ask, 'Why do we have to learn this?' JA BizTown helps them see why they have to spend time learning things in the classroom. I feel that my students will now be better future citizens! A. Dumford, Educator 2

3 Sample Student Simulation Schedule After volunteers complete the on-site training, the students will arrive to start their simulation. The below sample schedule reflects a 4½ hour simulation day; however, the times and schedule will be adjusted accordingly for a shorter or longer day. Please note, the JA BizTown staff will keep track of the time and announce all transitions and staff meetings during the simulation. 15 Minutes Student Welcome/Orientation Students will be welcomed with a brief minute orientation by the JA BizTown staff. Next, students are dismissed and head to their work areas. 40 Minutes Business Start-Up As the volunteer, you will call a brief uninterrupted Staff Meeting #1 (scripted.) Afterwards, the students will begin reading their job descriptions and performing their tasks as assigned. All employees will remain in their assigned business, unless their jobs require them to visit other businesses. 15 Minutes Opening Town Meeting Students will be summoned to the town square to attending this meeting. The Mayor will give a speech and then call upon most businesses to give a brief description about the products and/or services that are offered in their business. All speeches are simple, fill-in-the-blank format and will be completed on-site during Business Start-Up. Students will be dismissed to return to work or start their first break. 90 Minutes Lunch: Employee Work/Break Rotations (Three rotations: Red/Yellow/Green) Three, 30-minute break rotations take place in each business. Each student, on their identified break rotation, will go to the bank and then eat lunch during this time period. After the students eat their lunch, they may begin to make purchases and spend their money. Or, they may save it to spend later, during the second break period. 15 Minutes Uninterrupted Staff Meeting As the volunteer, you will call a brief uninterrupted Staff Meeting #2 (scripted). This allows students to discuss how the business day has begun. Also, you will guide the students and help prepare them for their next break. 60 Minutes Second Employee Work/Break Rotations (Three rotations: Red/Yellow/Green) Three, 30-minute break rotations take place in each business. Each student, on their identified break rotation, will go to the bank and then explore the town. This is the Students final shopping period and their last opportunity to put their JA BizTown money into circulation. 10 Minutes Business Clean-Up During this brief time period, the volunteer will oversee the students returning the business to its original arrangement. All working areas should be trash-free, chairs placed in the proper location, and work papers placed in the recycling bin. 10 Minutes Staff Meeting #3 During this 10 minute business wrap-up meeting, which is held in the business and facilitated by the volunteer, students discuss their business closing, how much profit was made (if any), the difficult tasks that occurred during the day, and identify the areas in which they were or were not successful. 15 Minutes Closing Town Meeting The Closing Town Meeting, led by the Mayor, will provide the opportunity for employees such as the Savings Officer, Attorney, Non-Profit Director, and others to give closing speeches before the day concludes. All speeches are simple, fill-in-the-blank format. Depending on the length of the simulation, closing town speeches maybe omitted. 3

4 Business Description and Facility Layout Our JA BizTown facility has 14 businesses in its economy. Below is a short description of each business and the facility layout. 1. Automotive: Automotive leases company vehicles, operates a retail storefront, and produces quality products. 2. Bank: Leading financial institution in the town provides business loans and personal checking and savings services for citizens. 3. Broadcast Center: Transmits live radio throughout the day and records television news and advertising. 4. Career Center: Offers individuals the opportunity to gain knowledge about thriving career industries in our region. 5. City Hall: The center of government and social services. It is responsible for collecting taxes, operating a postal center and animal shelter, and assisting citizens in all matters. 6. Education Center: Works to offer businesses and individuals the opportunity to gain knowledge. This business has the latest technology - a 3D printer machine. 7. Hardware: Leading retail establishment that sells a wide variety of products to the citizens of JA BizTown. 8. Health Care Center: Offers citizens Wellness Exams to educate patients about their health. The clinic also promotes personal healthy lifestyle through fitness activity, assessments, and Public Service Announcements. 9. Newspaper: Writes and produces the JA BizTown Newspaper. It s a thriving daily newspaper serving JA BizTown citizens which has a circulation average of 75/day. 10. Professional Office: Offers professional services by true professionals. This office park is comprised of small business owners ready to serve the public! 11. Restaurant: A food service business that offers popcorn and pop for purchase to the JA BizTown citizens. 12. Science & Industry: Provides magnet wire to businesses, conducts a scientific research, and operates a retail storefront. 13. Supply Center: The sole distributor of business materials to all JA BizTown businesses. It s the only wholesale business. Health Care Center 14. Utility Company: Provides electric power to run JA BizTown. Recycling, energy conservation and safety education are also provided services by this company. JA helps me teach economics in a way that is understandable at their level and is exciting. JA helps students to see how the economy works and what their role is within their community. They realize that being an adult is more hard work than they thought. N. Eckerley, Educator 4 Town Square (open space)

5 Business Job Overview The next section introduces volunteers to the jobs available within each business. Please read the page associated with the business that you re assigned. You re welcome to read all business job overviews, but it s not needed. 1. Automotive: Page 6 2. Bank: Page 7 3. Broadcast Center: Page 8 4. Career Center: Page 9 5. City Hall: Page Education Center: Page Hardware: Page Health Care Center: Page Newspaper: Page Professional Office: Page Restaurant: Page Science & Industry: Page Supply Center: Page Utility Company: Page 19 5

6 Automotive Job Overview Leases company vehicles, operates a retail storefront, and produces quality products. 3. Oversees business operations and makes business decisions. 4. Works with employees to determine pricing of products. 6. Signs Insurance Policy and Rental Agreement. 7. Completes the Business Improvement Plan. 8. Works with Sales Associate to reorder additional inventory, if needed. 9. Prepares and gives speech at the Opening Town Meeting. ENGINEER 1. Reads and reviews assembly instructions for production assembly. 2. Paces work to meet production goals. 3. Works as a team to produces quality products in an assembly line. 4. Disassembles finished products at end of day. SALES ASSOCIATE 1. Distributes supplies received from the Supply Center 2. Works with to determine product prices. 3. Prepares sales area with product display. 4. Greets customers, assists them with sales, and processes payments for sale of products. 5. Forwards sales payments to for deposit. 6. Uses inventory loss prevention tools to limit losses. 7. Works with to reorder additional inventory, if needed. 2. Prints and distributes employee payroll 3. Prints and distributes business expense 4. Keeps all records of business expenses and payments. 6. Signs business checks if is not LEASING AGENT 1. Prepares and processes business vehicle leasing agreements. 2. Delivers vehicle leasing invoices and collects payments. 3. Forwards sales payments to for deposit. 4. Assists Sales Associate, as needed. MARKETING SPECIALIST 1. Reviews information about Creating GM s Next Vehicle contest. 2. Brings customers into business to design/create GM s Next Vehicle for production. 3. Tracks number of citizens that participate in the contest to ensure financial subsidy is received for this work. 4. Prepares and gives speech at the Closing Town Meeting. 5. Assists Sales Associate, as needed. 6

7 Bank Job Overview Leading financial institution in the town provides business loans and personal checking and savings services for citizens. 3. Oversees business operations and makes business decisions. 4. Processes Business Loan Applications and Promissory Notes. 5. Signs Insurance Policy and Rental Agreement. 6. Completes the Business Improvement Plan. 7. Prepares and gives speech at the Closing Town Meeting. 8. Completes Merit Awards for all businesses. BUSINESS ACCOUNTANT 1. Delivers bank bags to business. 2. Picks up all loan applications and promissory notes for Bank to process. 3. Approves the Grant Proposal for Education Degree Expenses. 4. Processes and approves business deposits. 5. Assists Bank with obtaining signatures on loan paperwork, if necessary. SAVINGS OFFICER 1. Distributes the supplies received from the Supply Center 2. Greets customers as they open a personal savings account. 3. Issues Savings Certificates. 4. Visits each JA BizTown business to verify all citizens have opened a savings account. 5. Prepares and gives speech at the Closing Town Meeting. 2. Prints and distributes employee payroll 3. Prints and distributes business expense 4. Keeps all records of business expenses and payments. 6. Signs business checks if is not 8. Assists Business Accountant with approving business deposits, if time Allows. FILE CLERK 1. Counts cash out for teller cash drawers and completes associated paperwork. 2. Assures tellers have consistent supply of cash for citizen withdrawals. 3. Files citizen banking paperwork. 4. Fills in for Savings Officer, if necessary. TELLER 1. Delivers citizen Identification Cards. 2. Greets customers as they visit the bank. 3. Accepts citizen s checking deposits and hands appropriate cash back. 4. Records customer s banking transactions in computer system. 5. Assists with directing business deposits to the Business Accountant and returning empty bank bags back to the business. 7

8 Broadcast Center Job Overview Transmits live radio throughout the day and records television news and advertising. checks, insurance policy, and rental agreement. 3. Oversees business operations and makes business decisions. 4. Works with employees to determine pricing of products. 5. Completes the Business Improvement Plan. 6. Prepares and gives speech at the Opening Town Meeting. 7. Writes television editorial and records it for the broadcast video. 8. Fills in for the DJ, if necessary. AD EXECUTIVE 1. Distributes supplies received from the Supply Center. 2. Prepares and delivers advertising invoices and collects payments. 3. Collects Radio advertisements, then reviews and edits for DJ to read on the air. 4. Greets customers, assists them with song requests, and processes payments. 5. Solicits song requests from JA Staff. 6. Forwards sales payments to for deposit. REPORTER 1. Interviews citizens for newsworthy stories. 2. Writes news stories utilizing the reporter guidelines. 3. Works with DJ to schedule time to read news stories on air. HOST / ANCHOR 1. Writes, practices, and reads an introductory speech on camera. 2. Works in close partnership with the Camera Operator and Production Assistant to film television advertisements from all businesses. 3. Conducts on camera interviews with business representatives. 2. Prints and distributes employee payroll 3. Prints and distributes business expense 4. Keeps all records of business expenses and payments. 6. Signs business checks if is not 17 DJ 1. Learns to operate sound equipment. JA Staff will train student(s) on this process. 2. Selects music for airtime. 3. Completes scheduling of on-air play list, news reports, ads, announcements, weather, etc. to avoid dead air. 4. Clearly reads ads, announcements, and song requests with enthusiasm and energy. 5. Assists Ad Executive with greeting customers, taking song requests, and processing payments when necessary. CAMERA OPERATOR 1. Learns safe and correct operation of camera equipment. JA Staff will train student(s) on this process. 2. Reviews and understands processes for effective filming. 3. Films Opening Town Meeting. 4. Films business ads and studio interviews. 5. Works in close partnership with the Reporter and the Host/Anchor. PRODUCTION ASSISTANT 1. Works as a team with the Host/Anchor and Camera Operator. 2. Collects television ads from businesses and escorts a business representative to the television studio to read that ad on camera. 3. Helps organize business representatives for on camera interviews with the Host/Anchor. 4. Holds interview cue cards to assist in smooth. 8

9 Career Center Job Overview Offers individuals the opportunity to gain knowledge about thriving career industries in our region. 3. Oversees business operations and makes business decisions. 4. Signs insurance policy and rental agreement. 5. Completes the Business Improvement Plan. 6. Prepares and gives speech at the Opening Town Meeting. 7. Completes grant proposal and goals paperwork CAREER COUNSELOR 1. Works with to set goals. 2. Greets customers and assists them with completing career assessment. 3. Encourages citizens to participate in career exploration. 4. Tracks citizen participation for end-of-day goals report. 2. Prints and distributes employee payroll 3. Prints and distributes business expense 4. Keeps all records of business expenses and payments. 6. Signs business checks if is not SALES ASSOCIATE 1. Distributes supplies received from the Supply Center. 2. Works with to determine product prices. 3. Prepares sales area with product display. 4. Greets customers, assists them with sales, and processes payments for sale of products. 5. Forwards sales payments to for deposit. 6. Uses inventory loss prevention tools to limit losses. 7. Works with to reorder additional inventory, if needed. 9

10 City Hall Job Overview The center of government and social services. It is responsible for collecting taxes, operating a postal center and animal shelter, and assisting citizens in all matters. MAYOR () 3. Oversees business operations and makes business decisions. 4. Signs insurance policy and rental agreement. 5. Completes the Business Improvement Plan. 6. Prepares and gives speech at the Opening and Closing Town Meetings. 7. Completes and delivers Certificate of Appreciation to all volunteers. 8. Interviews citizens, teachers, and volunteers to nominate business of the day and citizens of the day. 9. Completes certificates for various awards. ANIMAL CARE SPECIALIST 1. Reads about animal characteristics and traits. 2. Educates the public about the problem of homeless animals. 3. Assists citizens in determining an appropriate pet for their lifestyle. 4. Works with the Shelter Director to collect donations to support the Animal Shelter by having a drawing for a Lucky Duck. MAIL CARRIER 1. Collects friendly letters from the JA BizTown central mailbox. 2. Sorts, tallies, and stamps friendly letters. Delivers processed mail to individual citizens in JA BizTown. VOTING SPECIALIST 1. Distributes supplies received from the Supply Center. 2. Welcomes and greets visitors to City Hall. 3. Prepares voting system and checks citizens in to vote. 4. Assists others as needed. 2. Prints and distributes employee payroll 3. Prints and distributes business expense 4. Keeps all records of business expenses and payments. 6. Signs business checks if Mayor is not IRS AGENT 1. Completes census count of JA BizTown to record official population. 2. Issues tax ID number to the Non-Profit Agent and verifies 501(c)3 status of JA BizTown s Not for Profit. 3. Delivers W-4 forms to all businesses s. 4. Prepares and delivers property and payroll tax invoices and collects payments. 5. Forwards tax payments to for deposit. SHELTER DIRECTOR 1. Reads about animal characteristics and traits. 2. Educates the public about the problem of homeless animals. 3. Assists citizens in adopting an appropriate pet for their lifestyle. 4. Collects donations to support the Animal Shelter and conducts a drawing for a Lucky Duck winner to be announced during the Closing Town Meeting. 10

11 Education Center Job Overview Works to offer businesses and individuals the opportunity to gain knowledge. This business has the latest technology - a 3D printer/prototype machine. 2. Signs all business payroll and expense 3. Oversees business operations and makes business decisions. 4. Prepares Grant Proposal for Education Degree Expenses. 5. Signs insurance policy and rental agreement. 6. Completes the Business Improvement Plan. 7. Reviews and issues payment for completed Business Improvement Plans. 8. Prepares and gives speech at the Opening Town Meeting. PROTOTYPE TECHNICIAN 1. Distributes supplies received from the Supply Center. 2. Operates the Prototype 3D printer. JA Staff will train student (s) on this process. 3. Completes prototype orders following written instructions. 1. Inputs employee payroll information. 2. Prints and distributes employee payroll 3. Prints and distributes business expense 4. Keeps all records of business expenses and payments. 6. Signs business checks if is not EDUCATION SPECIALIST 1. Advertises degree opportunities. 2. Prepares and delivers Business Improvement Plan opportunity to business s. 3. Validates degree completion and hands appropriate cash award to those that pass. 4. Prepares diplomas for degree recipients. 5. Tracks citizen degree attempts for end-of-day financial subsidy and degrees awarded for the Mayor s Closing Town Meeting speech. 11

12 Hardware Job Overview Leading retail establishment that sells a wide variety of products to the citizens of JA BizTown. 3. Oversees business operations and makes business decisions. 4. Works with employees to determine pricing of products. 5. Signs Insurance Policy and Rental Agreement. 6. Completes the Business Improvement Plan. 7. Works with Sales Associate to reorder additional inventory, if needed. 8. Prepares and gives speech at the Opening Town Meeting. 2. Prints and distributes employee payroll 3. Prints and distributes business expense 4. Keeps all records of business expenses and payments. 6. Signs business checks if is not SALES ASSIOCIATE 1. Distributes supplies received from the Supply Center. 2. Works with to determine product prices. 3. Prepares sales area with product display. 4. Greets customers, assists them with sales, and processes payments for sale of products. 5. Forwards sales payments to for deposit. 6. Uses Inventory Loss Prevention tools to limit losses. 7. Works with to reorder additional inventory, if needed. 12

13 Health Care Center Job Overview Offers citizens Wellness Exams to educate patients about their health. The clinic also promotes personal healthy lifestyle through fitness activity, assessments, and Public Service Announcements. 3. Oversees business operations and makes business decisions. 4. Prepares health care invoices and collects payments. 5. Forwards payments to for deposit 6. Signs insurance policy and rental agreement. 7. Completes the Business Improvement Plan. 8. Prepares and gives speech at the Opening Town Meeting. REGISTERED NURSE 1. Writes public service announcements (PSAs) about provided health care topics. 2. Becomes familiar with the pulse oximeter. 3. Conducts Wellness Exams on JA BizTown citizens. 4. Prepares and gives speech at the Closing Town Meeting. PATIENT REGISTRAR 1. Distributes health care vouchers and health care invoices. 2. Informs businesses of financial benefits that result from healthy employees. 3. Responsible for checking in citizens for the wellness exam. 4. Collects health care vouchers for the end-of-day Health Care Center drawing. 5. Keep accurate records for citizens that have completed their wellness exam. 6. Delivers $25.00 incentive checks to businesses when 75% of their employees have completed wellness exams. 2. Prints and distributes employee payroll 3. Prints and distributes business expense 4. Keeps all records of business expenses and payments. 6. Signs business checks if is not PERSONAL TRAINER 1. Distributes supplies received from the Supply Center. 2. Becomes familiar with the materials and equipment (Wii). 3. Conducts and reviews health assessment survey. 4. Helps and encourages customer participation in Fitness Activity (Wii). 5. Tracks citizen participation for end-of-day financial subsidy. 13

14 Newspaper Job Overview Writes and produces the JA BizTown Newspaper. It s a thriving daily newspaper serving JA BizTown citizens which has a circulation average of 75 per day. 3. Oversees business operations and makes business decisions. 4. Ensures newspaper is completed by publication deadline. 5. Prepares advertising invoices. 6. Signs insurance policy and rental agreement. 7. Completes the Business Improvement Plan. 8. Writes editorial article for publication in the newspaper. 9. Assists with selling the newspaper. 10. Prepares and gives speech at the Opening Town Meeting. EDITOR 1. Interviews and writes an editorial on the Mayor of JA BizTown. 2. Oversees the layout of the advertisements, articles, and photographs for the newspaper. 3. Proofreads all submitted articles and advertisements. 4. Assists with selling the newspaper. 2. Prints and distributes employee payroll 3. Prints and distributes business expense 4. Keeps all records of business expenses and payments. 6. Signs business checks if is not REPORTER 1. Conducts interviews to be used in newspaper articles. 2. Writes news stories. 3. Types written copy into newspaper template for publication. 4. Assists with selling the newspaper. 23 AD EXECUTIVE 1. Delivers advertising invoices and collects payments. 2. Collects advertisements from each business. 3. Types business advertisements on the computer. 4. Assists with selling the newspaper. PHOTOGRAPHER 1. Distributes supplies received from the Supply Center. 2. Takes photographs of JA BizTown officials, citizens, etc. at town events. 3. Visits each business and photographs employees. 4. Acts as paparazzi to gather fun photos of the JA BizTown visit. 14

15 Professional Office Job Overview Offers professional services by true professionals. This office park is comprised of small business owners ready to serve the public! 3. Oversees business operations and makes business decisions. 4. Prepares Professional Office invoices and collects payments. 5. Forwards payments to for deposit. 6. Signs insurance policy and rental agreement. 7. Completes the Business Improvement Plan. 8. Prepares and gives speech at the Opening Town Meeting. ATTORNEY 1. Reviews and signs legal documents (i.e. loan agreements, rental agreements, bank charter, non-profit charter). 2. Investigates criminal case (s) and prepares case results and recommendations. 3. Prepares and gives speech at the Closing Town Meeting. INSURANCE AGENT 1. Issues Insurance Policies to each JA BizTown business to cover property damage and liability. 2. Determines validity and processes business Insurance claim form and payment. RENTAL AGENT 1. Distributes supplies received from the Supply Center. 2. Completes rental agreement for each JA BizTown business. 3. Collects and stores the For Rent signs. 4. Fills in for Investment Advisor, if necessary. INVESTMENT ADVISOR 1. Markets to citizens the opportunity to invest a portion of their savings in a stock portfolio. 2. Greets customers and assists them in opening a stock portfolio using the computer. *spacing* 3. Enters customers into a daily prize drawing. 4. Tracks citizen participation for end of day reporting. 5. Works with Broadcast DJ to have closing stock prices read On Air. 6. Prepares and gives speech at the Closing Town Meeting. 2. Prints and distributes employee payroll 3. Prints and distributes business expense 4. Keeps all records of business expenses and payments. 6. Signs all business checks if is not CPA 1. Discusses Inventory Loss Prevention with retail shops. 2. Audits business financial records. 3. Educates on loan payoff tracking. 4. Visits the Supply Center to verify inventory accuracy. NON-PROFIT DIRECTOR 1. Selects worthwhile non-profit community project (s) to support. 2. Sets the fundraising goal after Mayor determines the population count. 3. Delivers a non-profit individual donation container to each business and collects at end of day. 4. Collects philanthropy pledge and business donation from every business. 5. Completes and delivers philanthropy certificates to businesses. 6. Forwards donations to for deposit. 7. Prepares and gives speech at the Closing Town Meeting. PROPERTY APPRAISER 1. Measures/surveys each business noting size and other relevant and required information. 2. Completes property appraisal for each JA BizTown business. 3. Posts completed property appraisals in each business. 15

16 Restaurant Job Overview A food service business that offers popcorn and pop for purchase to the JA BizTown citizens. 3. Oversees business operations and makes business decisions. 4. Works with employees to determine pricing of products. 5. Signs Insurance Policy and Rental Agreement. 6. Completes the Business Improvement Plan. 7. Works with employees to reorder additional inventory, if needed. 8. Prepares and gives speech at the Opening Town Meeting. FOOD TEAM ASSOCIATE 1. Prepares lunch area, sets up chairs, tables, etc. 2. Maintains a clean work environment. 3. Prepares food (popcorn) items for sale. JA Staff will train volunteer (s) on this process. 4. Monitors food supply inventory and works with if additional reorders are necessary. 5. Assists and substitutes for Sales Associate as needed. FLOOR TEAM ASSOCIATE 1. Prepares lunch area, sets up chairs, tables, etc. 2. Wipes tables and chairs, sweeps floor, and empties trash bins in restaurant. 3. Talks with customers to be sure they are satisfied with the service. 4. Handles any spill or cleanliness issues in customer eating areas. 2. Prints and distributes employee payroll 3. Prints and distributes business expense 4. Keeps all records of business expenses and payments. 6. Signs business checks if is not BEVERAGE TEAM ASSOCIATE 1. Prepares lunch area, sets up chairs, tables, etc. 2. Maintains a clean work environment. 3. Monitors beverage supply inventory and works with if additional reorders are necessary. 4. Assists and substitutes for Sales Manager as needed. SALES TEAM ASSOCIATE 1. Distributes supplies received from the Supply Center. 2. Prepares lunch area, sets up chairs, tables, etc. 3. Maintains a clean work environment. 4. Takes customer orders, receives payment, and delivers food and/or beverage items to customers. 5. Tracks adult food/drink purchases for end-of-day financial subsidy. 6. Forwards collected payments to for deposit. 16

17 Science & Industry Job Overview Provides magnet wire to businesses, conducts a scientific research, and operates a retail storefront. 3. Oversees business operations and makes business decisions. 4. Works with employees to determine pricing of products. 5. Signs insurance policy and rental agreement. 6. Completes the Business Improvement Plan. 7. Works with Sales Associate to reorder additional inventory, if needed. 8. Prepares and gives speech at the Opening Town Meeting. SUPPLY CHAIN MANAGER 1. Calculates customers bill based on a pricing worksheet. 2. Prepares and delivers invoice based on customer s order. 3. Assembles the customer s order and ensures it s packaged correctly. 4. Collects payment for order. SALES ASSOCIATE 1. Distributes supplies received from the Supply Center. 2. Works with to determine product prices. 3. Prepares sales area with product display. 4. Greets customers, assists them with sales, and processes payments for sale of products. 5. Forwards sales payments to for deposit. 6. Uses inventory loss prevention tools to limit losses. 7. Works with to reorder additional inventory, if needed. 2. Prints and distributes employee payroll 3. Prints and distributes business expense 4. Keeps all records of business expenses and payments. 6. Signs business checks if is not WIRE TESTER 1. Becomes certified as Wire Tester. 2. Sorts wire into the correct bin. 3. Measures all wire with calipers and a LaserMike machine to ensure the wire fits material standards. RESEARCH DIRECTOR 1. Becomes familiar with the research quiz questions and answers. 2. Encourages customers participation in research quiz. 3. Tracks citizen participation in research for end-of-day financial subsidy. 17

18 Supply Center Job Overview The sole distributor of business materials to all JA BizTown businesses. It s the only wholesale business. 3. Oversees business operations and makes business decisions. 4. Signs insurance policy and rental agreement. 5. Completes the Business Improvement Plan. 6. Prints business supply inventory sheets to be used when refilling supply bins. 7. Follows written procedure for filling supply reorders. 8. Prepares and delivers Supply invoices. 9. Picks up Supply invoice payments and forwards to for deposit. 10. Prepares and gives speech at the Opening Town Meeting. STOCK ASSOCIATE 1. Delivers pre-filled supply bin to each JA BizTown business. 2. Stocks business supply bins for next day s business operations. 4. Follows written procedure for filling supply reorders. 5. Maintains an organized work environment. 2. Prints and distributes employee payroll 3. Prints and distributes business expense 4. Keeps all records of business expenses and payments. 6. Signs business checks if is not OFFICE SUPPLY MANAGER 1. Inventories each JA BizTown business for necessary office supplies. 2. Prepares and delivers Office Supply Order Forms to each JA BizTown Business. 3. Replenishes each business with needed office supply items. 4. Follows written procedure for unsharpened pencils. 5. Maintains an organized work environment. 18

19 Utility Company Job Overview Provides electric power to run JA BizTown. Recycling, energy conservation and safety education are also provided services by this company. 3. Oversees business operations and makes business decisions. 4. Prepares and delivers electric utility invoices and collects payments. 5. Signs insurance policy and rental agreement. 6. Completes the Business Improvement Plan. 7. Prepares and gives speech at the Closing Town Meeting. METER READER 1. Completes utility applications. 2. Reads utility meters in each business and records usage. 3. Assists others, as needed. ENVIRONMENTAL SPECIALIST 1. Distributes supplies received from the Supply Center. 2. Sets up recycling station in restaurant. 3. Collects and weighs paper recycling. 4. Delivers recycling invoices to businesses and collects payments. 5. Conducts safety audit of each business and reports areas of improvement to business. 6. Conducts recycling survey. 7. Reports recycling survey results to for Closing Town Meeting report. 2. Prints and distributes employee payroll 3. Prints and distributes business expense 4. Keeps all records of business expenses and payments. 6. Signs business checks if is not ENERGY ADVISOR 1. Informs each business of energy audit process. 2. Performs energy audit. 3. Changes filters. 4. Prepares and presents energy saver certificates. 5. Assists others, as needed. SAFETY SPECIALIST 1. Surveys each business noting safety devices and other relevant and required information. 2. Completes safety audit for each JA BizTown business. 3. Posts safety audit in each business. 19