WEEK 6 COURSE HANDOUT

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1 Innovation and IT Management WEEK 6 COURSE HANDOUT

2 Innovation and IT Management ETHICAL ISSUES IN MANAGING IT

3 Innovation and IT Management What are the ethical issues? Workplace monitoring Privacy Power over users

4 Privacy Ethical and unresolved issues Innovation and IT Management Can the organisation use private data related to an individual? Is there a need to maintain confidentiality of clients and partners of an organisation? Whose data is it anyway? Should the returns made on sale of data be shared? Who owns derived information?

5 Panopticon effect Innovation and IT Management

6 Ethical issues in exercise of power Innovation and IT Management Technical exercise of power: on issues of IT facts Symbolic exercise of power: on issues of values

7 Innovation and IT Management SOCIAL ISSUES IN MANAGING IT

8 Resistance to Systems Innovation and IT Management

9 Changing workplace practices Management decisions Innovation and IT Management Changing workplace practices Increased workload Health hazards due to working with computers for long hours Deskilling and alienation Telecommuting Management decisions Manage work-life flexibility Manage ergonomically designed office space Manage retraining and relocation of employees Manage remote worker inclusion and security technologies to monitor telecommuting activities

10 Innovation and IT Management MANAGING GREEN IT

11 Innovation and IT Management Economic growth fuelled by IT Negative effect of IT on environment What is Green IT? Green IT aims to minimize the negative impact of IT operations on the environment by designing, manufacturing, operating and disposing of computers and computer-related products in an environmentally-friendly manner

12 Important decisions to be made Innovation and IT Management

13 Innovation and IT Management MANAGING ICT FOR SOCIETY

14 Innovation and IT Management What is Development? Improvement in the income (per capita income) of a community or nation In addition to income, basic freedoms are also necessary to fulfil human aspirations

15 Innovation and IT Management ICT for healthcare ICT for financial inclusion What is ICT for Development? Technologies that can improve developmental services E-Government ICT for education ICT use and deployment should also enable basic freedoms

16 Open source for development Innovation and IT Management Promote culture of openness and sharing Reduce dependence on monopoly firms Reduce outflow of valuable foreign exchange

17 Management issues in ICT for development Innovation and IT Management Implementation challenges Data standards Legal issues Resistance Corruption

18 . This document has been authored by Rahul De and is permitted for use only within the course "MOOC Name" delivered in the online course format by IIM Bangalore. No part of this document, including any logo, data, illustrations, pictures, scripts, may be reproduced, or stored in a retrieval system or transmitted in any form or by any means electronic, mechanical, photocopying, recording or otherwise without the prior permission of the author.

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