Patrick Ibarra Former City Manager and HR Director Founder of the Mejorando Group (925)

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2 My Bio Patrick Ibarra Former City Manager and HR Director Founder of the Mejorando Group (925)

3 Role of Local Government To serve as the Protagonist for a Better Quality of Life 3

4 Future Factors Social Media Politics and Citizen Activism Mistrust of Institutions Legislation & Legal Government VUCA Economy Service Delivery Demographics 4

5 Employee-Employer Compact Stable employment Steady pay Good benefits 5

6 Reinvent Human Resources Create a Culture that Values and Engages People Workforce of Tomorrow Revamp Antiquated Practices Focus on Talent Mgt, Leadership Dev and Succession Planning Make Government An Employer Of Choice 6

7 HR Policies Career Pathing Learning/ Training Succession Planning Retention of High Performers On- Boarding Knowledge Transfer Recruiting & Selection Performance Management 7

8 Lather, Rinse, Repeat 8

9 Recruitment 9

10 Yesterday s Ad The Oracle Data Integrator (ODI) Developer position is a highly technical position with responsibility of working on creation and use of data deliverables for specific projects. Project data deliverables include gathering of data requirements, data flow diagrams, data sourcing plans, data privacy/security architecture, database architecture, data integration specifications, integration architecture design, development, testing, status updates and implementation. Major Duties: Implement Oracle Data Integrator (ODI) mapping and scenarios for extracting and loading data from a variety of data sources/targets including Oracle, DB2, SQL Server, XML, REST and SOAP web services, and flat files (including CSV file format) Ability to analyze and document complex business processes and transform into application level requirements. Provides and documents technical design and specifications to meet business and functional requirements. Follow business process on deploying ODI Scenarios in different environments such as development, staging, and production. Upgrade ODI environments to next release and applying Oracle patches Data modeling, ODI administration activities This position is subject to Criminal Justice Information Systems (CJIS) background standards. Candidates who receive a conditional offer of employment must be fingerprinted and will have their fingerprints used to check the Criminal History Records of the State of Arizona Department of Public Safety and the Federal Bureau of Investigation. Any records returned will be reviewed to determine the candidate s suitability for the job. 10

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12 Adventurers Wanted! 12

13 Recruitment Improvements 1. Job Opportunities on web site and home page for all departments. 2. New name for job openings 3. Testimonials from current employees 4. Mobile strategy. 5. Starting salaries on job announcements 13

14 Recruitment Improvements 6. Social Media strategy 7. Supplemental Questionnaires - revise 8. Seasonal employees gather information 9. Partnership with area colleges and universities. 14

15 Selection Improvements 1. Skip the Personality Profiles 2. Interview Panels include co-workers and opportunity for supervisor-in-waiting 3. Interview Questions Behavioral Interviewing 4. Timeliness 5. Study groups for promotion. 15

16 Learning Opportunities Executives Creative Problem Solving Leading Change Managing Employee Performance Mid-Mgrs Building Great Work Teams Effective Delegation Project Management Frontline New Supervisor Providing Effective Feedback Time Management 16

17 Pilot Development Program Selection Process Learning and Development Activities Administer 360- Feedback Create Individual Plan 17

18 Employee Development Techniques Job Assignments On-the- Job Coaching Mentoring Program Special Projects Acting Role Job Rotation Conference Leader Shadowing Task Force Assignments 18

19 What is Succession Planning? ensures the continued effective performance of your organization by establishing a process to identify, select and manage talent to build bench strength. 19

20 Reasons for Succession Planning Continuity of operations Identify highly talented individuals Promote employee development Refine organizational planning Establish the talent pool 20

21 Wikipedia Expert Interviews Apprentices & Trainees On The Job Training Interns Job Aids Communities of Practice Retire to Rehire Storytelling 21

22 The Mejorando Group Who are we? A Change and Organizational Effectiveness Consulting Practice. What do we do? Partner with organizations and implement solutions to improve organizational performance. How do we do that? We provide expertise in: Succession Planning & Talent Management Organizational Effectiveness Services Strategic Planning Facilitation Services Leadership and Management Skills Training How do you contact us? Patrick Ibarra, or patrick@gettingbetterallthetime.com Web address: Our mission is to help organizations and their members get better all the time 22

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