Supervisor, Program Development Services (New position)

Transcription

1 Edmonton Catholic Schools is now accepting applications for the position of Supervisor, Program Development Services (New position) Edmonton Catholic Schools is a large urban school District whose mission is to provide a Catholic education that inspires students to learn and that prepares them to live fully and to serve God in one another. The District is comprised of over 42,000 students and 5,000 employees in 96 schools and other sites. Edmonton Catholic Schools requires a Supervisor, Program Development Services to be accountable for directly supporting the development/re-engineering, implementation and ongoing maintenance of the District s electronic financial system and in-house built mission critical applications. The job implements, integrates and supports complex or organizationwide systems modules. The incumbent participates in end-to-end implementation planning including change management, training, upgrade and support. The job interfaces with Financial Services, Facility Services and other business partners to gather information and determine requirements. The job is viewed as the technical expert in all aspects of the financial systems which requires the incumbent to keep abreast of rapidly changing technology. The job participates on district-wide projects and provides expertise and guidance related to Financial Information Technology. The job directly supervises the Application Analyst, Financial Systems with leadership being a key aspect of the work. This is a permanent, full-time, Level 7, Out of Scope position with a salary range of $81, $101, commencing as soon as possible. The successful applicant s starting salary will be based on the individual s education, qualifications and directly related experience. For additional information on this job opportunity please contact Dan Durand at daniel.durand@ecsd.net. Please a letter of interest and resume by 4:00 p.m., Friday, April 27, 2018 to: resumes@ecsd.net Prior to employment, successful candidates will be required to submit clear Vulnerable Sector Police Information Check and Intervention Record Check documents. We thank all candidates for their interest. Only applicants considered for the position will be contacted. Edmonton Catholic School District offers a comprehensive benefits program as part of its total compensation package. Qualifications: Degree or diploma in Computing Science, or Computer Technology fields, plus five years of directly related experience; Microsoft Certified Developer or Microsoft Certified Systems Engineer, or equivalent industry certifications; Strong working knowledge of current system analysis and design methodologies; Strong knowledge of ASP.NET Web Application Development with C#, Visual Studio, SQL Server 2008/2012/2014 database design and querying, Reporting tools (SQL Reporting Services, MS Access); Excellent verbal and written communication skills and the ability to effectively communicate technical information to non-technical individuals; Strong supervisor and leadership skills with the ability to guide, lead and mentor technical staff; Strong time management skills and the ability to balance competing priorities; Must be a Canadian citizen or Permanent Resident. A complete job description is shown below.

2 JOB IDENTIFICATION: Incumbent: Vacant Current Classification Level: 7 Supervisor s Name: Location: Lumen Christi Catholic Education Centre Working Title: Supervisor, Program Development Services (Financial Systems) Requested Classification Level: Supervisor s Working Title: Manager, Program Development Services Department: Information and Infrastructure Technology Services Program: Program Development Services (Financial Systems) PRIMARY FOCUS/OVERALL ACCOUNTABILITY: Provide a brief summary of the job, covering the main responsibilities, the framework within which the job has to operate and the main contribution to the organization. The job leads the planning and is accountable for directly supporting the development/re-engineering, implementation and ongoing maintenance of the district s electronic financial system and in-house built mission critical applications. The job implements, integrates and supports complex or organization-wide systems modules. The incumbent participates in end-toend implementation planning including change management, training, upgrade and support. The job interfaces with Financial Services, Facility Services and other business partners to gather information and determine requirements. The job is viewed as the technical expert in all aspects of the financial systems which requires the incumbent to keep abreast of rapidly changing technology. The job participates on district-wide projects and provides expertise and guidance related to Financial Information Technology. The job directly supervises the Application Analyst, Financial Systems with leadership being a key aspect of the work. The job reports to the Manager, Program Development Services and is part of a multi-disciplinary team. The incumbent is assigned to Financial Services and receives functional direction from the Manager, Financial Systems. JOB RESPONSIBILITIES AND ACTIVITIES: Normally a job has four to eight core responsibilities, each of which shows what the job is accountable for, within what framework, and what the added value is. For each responsibility, approximately four major activities should be described. List the core responsibilities in ascending order of importance. 1. Supervision and leadership Assign, delegate and evaluate work performed by Application Analysts Participate in recruitment and selection activities Coach, guide and assist Application Analyst in meeting objectives Mentor Application Analyst in developing their understanding of the Financial Systems development environment Ensure continuity of service by training Application Analyst(s) on existing business processes and development initiatives Lead, coach, train and mentor district staff in area of expertise 2. Documentation and process analysis Collaborate with business partners to conduct current process analysis utilizing business and system expertise Monitor workflow and schedule processes designed to update Financial information Document business requirements and work with ITTS and business partners on appropriate design decisions Participate in streamlining existing processes to develop efficiencies, reduce manual intervention and enhance service 3. Consultation and communication Provide guidance in technical expertise for application projects Consult with stakeholders to identify business problems and communicate ways of streamlining process Work with department staff to prioritize issues, track status of issues, log incidents and service requests Provide advanced support for Financial Services and Facility Services staff including training and troubleshooting Collaborate with business analysts in the achievement of goals 4. Development and implementation Provide functional leadership in area of expertise by leading projects and/or cross-discipline teams Received December 14,

3 JOB RESPONSIBILITIES AND ACTIVITIES: Normally a job has four to eight core responsibilities, each of which shows what the job is accountable for, within what framework, and what the added value is. For each responsibility, approximately four major activities should be described. List the core responsibilities in ascending order of importance. Lead the planning, developing/re-engineering, implementing applications and provide ongoing support for a wide-range of financial applications Work with staff and business partners to determine business requirements for new and/or enhanced system requests Plan, develop and provide administrative support to databases specific to the application Develop or modify software code to meet specifications or facilitate integration Collaborate with users and department staff to develop system requirements and specifications, ensuring that applications meet business case requirements and adhere to department policies, procedures and standards as well as department standards and security as directed by the manager 5. Maintenance and recovery Work closely with systems personnel on disaster recovery strategies, back-up/ restore processes, capacity planning and security requirements Provide high level maintenance and support to all the business applications including defining and resolving day-to-day application processing problems 6. Problem resolution and data integrity Identify systems problems and research potential solutions Research irregularities identified in the audit reports, make or facilitate necessary corrections and provide remedial solutions Collaborate in the management of data integrity processes, including year-end roll over Run identified queries on a regular basis to audit the integrity of the Financial database 7. Support and testing Provide advanced technical and data integration support to specific defined applications to ensure the unit s ongoing commitment to establish applications Perform high-end application systems testing on assigned systems prior to deployment ensuring user receives a working product that meets project objectives 8. Professional development Maintain knowledge to keep abreast with rapidly changing technology Maintain technical knowledge and credentials through a range of professional development activities. Develop and maintain knowledge in district business applications to provide support, maintain IITS security and development practices PROBLEM SOLVING: Describe difficult or challenging situations the position is typically expected to solve; the degree of originality of the solutions; assistance available; and any problems or decisions that must be referred to a supervisor for resolution or approval Problems are related to varied components of Financial IT systems including Cayenta Budget workbook, Excel worksheets and in-house built applications. The job resolves problems with assigned administrative business applications. This incumbent is primarily responsible for researching solutions and making recommendations on technologies to improve existing business processes or challenges. The incumbent has the authority to make most decisions directly related to ongoing day-to-day operational issues and maintenance of the applications. The job requires specialized knowledge and a level of expertise of business applications related to electronic financial systems (Cayenta) and all the other financial applications. As a result, some decisions are made independently and often within tight timelines. The job participates in strategic planning both within the department and with district staff. Received December 14,

4 ORGANIZATIONAL DATA: Identify any measurable areas upon which the job has either direct or indirect impact. Measures that may be included are: number of staff supervised, annual operating budget, number and size of projects, clients served or any other significant values. Include examples that indicate the size of the job. Attach a complete Organization Chart that includes supervisor, peers, direct reports and staff. This job assists the Manager, Financial Systems with planning, programming/re-engineering, implementing and provides ongoing maintenance for Cayenta and all the other financial applications. These applications provide direct administrative support to all district staff. The job interfaces with Financial Services, Facility Services as well as other business partners (Human Resource Services) as required to gather payroll information and determine requirements. The job participates in strategic planning both within the department and with district staff. To perform the range of responsibilities the incumbent applies technical proficiency with financial applications including Accounts Payable, Accounts Receivable, Purchasing, Inventory Management, Work Order Management, School Budget Workbook, Executive Reporting, Cognos reporting and Payroll Data. Organizational Chart REPORTING RELATIONSHIPS: Identify the jobs and the number of incumbents within each job that report directly to you. Provide a brief summary of each subordinate job s purpose. Job Title Job Responsibilities Application Analyst 3 The job assists with the planning and is accountable for directly supporting the development/re-engineering, implementation and ongoing maintenance of the district s electronic financial system and inhouse built mission critical applications. Received December 14,

5 CONTACTS: Identify internal and/or external contacts such as co-workers, clients, stakeholders and partners. Indicate the nature and purpose of contact (i.e. to deliver information, present data, negotiate contracts, etc.) and frequency (daily, weekly, monthly etc.). Contact Nature and Purpose Frequency Financial Services End users group IITS staff Facility Services Principals, administrators, managers and district staff Technology service providers Vendors, contractors and consultants Network of professional contacts To provide leadership, expertise and facilitate consultation to address business needs and enhancements To provide information and resolve problems To collaborate on projects and systems upgrades To provide and exchange information To participate on projects To collaborate on initiatives To identify and resolve problems To communicate IT initiatives related to Financial Services To share expertise and resolve problems To provide high-end technical expertise and facilitate consultation To provide information and resolve problems To provide training and guidance To resolve problems To provide technical application support in executing development/ reengineering plans or instituting processes To resolve defined problems To help evaluate software and hardware solutions to meet specific needs or solutions To contribute to technical support issues To provide and obtain information To resolve problems and share best practices Daily Daily Ongoing Job Qualifications: Include a list of the most important knowledge factors, including knowledge about practical procedures, specialized techniques etc. Outline specific training that is needed to do the work and any occupational certification/registration required for the job. Include a list of competencies (skills and abilities) critical in performing the job. Knowledge and Experience Competencies Degree or diploma in Computing Science, or Computer Technology fields, plus five years of directly related experience Microsoft Certified Developer or Microsoft Certified Systems Engineer, or equivalent industry certifications. Strong working knowledge of current system analysis and design methodologies Strong knowledge of ASP.NET Web Application Development with C#, Visual Studio, SQL Server 2008/2012/2014 database design and querying, Reporting tools (SQL Reporting Services, MS Access) Advanced knowledge of Excel including pivot tables, formulas and VBA Knowledge of Oracle querying and Oracle administration Knowledge of project management principles and practices, records management policies and FOIPP Legislation Knowledge of supervisory principles and practices, Human Resource policies and procedures, Out of Scope Excellent verbal and written communication skills and the ability to effectively communicate technical information to non-technical individuals Excellent interpersonal skills Strong supervisor, and leadership skills and the ability to guide, lead and mentor technical staff Strong time management skills and the ability to balance competing priorities Strong analytical and conceptual skills and the ability to create original concepts/theories Strong needs assessment and consultation skills with a customer service focused attitude Strong problem-solving skills with the ability to influence decision-making and recommend alternative solutions Strong presentation skills and the ability to present complex technical concepts in a simple understandable format Received December 14,

6 Terms and Conditions, principles and leadership principles and practices Knowledge of design, implementation and support techniques for major business applications and/or server environments; accounting software for large organizations; data manipulation techniques using complex data files from multiple sources, application development tools such as Microsoft Team Foundation Serve Knowledge of workplace safety and awareness of Occupational Health and Safety regulations Understanding of accounting principles including financial data analysis, data-mining, journal entries and reconciliations and Cayenta Financials Understanding of the educational environment and its unique technical requirements. Understanding of district businesses, operations and programs Signatures The signatures below indicate that the incumbent, supervisor and principal/director have read, discussed, and agreed that the information accurately reflects the work assigned. Incumbent Supervisor Manager Name Signature Date Name Signature Date Name Signature Date This information is being collected under the authority of Board Governance Policy EL# 5 relating to Freedom of Information and Protection of Privacy (FOIP) Act and will be used to allocate positions within a classification plan and to manage the Edmonton Catholic School District s HR program. If you have any questions about the collection of this information, contact the Assistant Superintendent, Human Resource Services at Received December 14,