Manage Stress Before It Manages You Elisa Vincent Director, Leadership/Professional Development Bright Horizons

Bouncing Back. Managing work stress

Bouncing Back Managing work stress Mental Wellbeing at Work Our places of work are important for mental wellbeing as they help us to feel productive, provide us with a source of income and give us opportunities

The Leadership Challenge

The Leadership Challenge Change is the province of leaders. It s the work of leaders to inspire people to do things differently, to struggle against uncertain odds, & to persevere toward a misty image

Duvan Luong, Ph.D. Operational Excellence Networks

Duvan Luong, Ph.D. Operational Excellence Networks Contents Introduction The Visioning Process Case Study 3/27/2012 2 Introduction When people is in trouble, there is the urge to do some thing to get away

Planning Your Success With Jimmy Petruzzi

Planning Your Success With Jimmy Petruzzi www.nlp-trainingcourses.com Good time management, as we have already hinted at, is largely about good planning and knowing how to set effective priorities. Understanding

THE EMPLOYEE ENGAGEMENT METRICS EXPLAINED

THE 10 EMPLOYEE ENGAGEMENT METRICS EXPLAINED Metric 1: PERSONAL GROWTH The Personal Growth Metric represents the level of autonomy employees have, whether or not they re improving their skills and if they

EMPLOYEE WELLNESS & TOTAL REWARDS

EMPLOYEE WELLNESS & TOTAL REWARDS Created For Presented by Michael Dunne, HRMD Inc. 1:00 Michael Dunne Background Interest in this conference Hopes and wishes for you 1:03 Employee Wellness & Engagement

Facilities Training Brochure

Facilities Training Brochure Training for Facilities Supervisors Mastery Series FY19 Spring Semester Fundamental Series Advanced Series Fundamental Supervisory Series Revised Dec 2018: Victoria O Connor

CHALLENGE CONTROL COMMITMENT HARDINESS RESILIENCE GAUGE A. SAMPLE. October 15, Copyright of MHS All rights reserved.

CHALLENGE HARDINESS RESILIENCE GAUGE A. SAMPLE about the HARDINESS RESILIENCE GAUGE Welcome to your Hardiness Resilience Gauge report. The Hardiness Resilience Gauge is grounded in over 30 years of research

SCALING LAND-BASED INNOVATION GROUP DECISION-MAKING TOOLKIT

SCALING LAND-BASED INNOVATION GROUP DECISION-MAKING TOOLKIT Why should I use this toolkit? Having an opportunity to expand what you do is always exciting, but as well as posing operational and financial

Seven ways to be a highly effective person in any environment

IX. Committees and Teamwork A strong, functional committee structure is often the working base from which a society will be able to carry out its mission. The outcome of any committee effort provides opportunities

The Magic of Positivity and Recognition at Work with Dr. Tina Hallis

The Magic of Positivity and Recognition at Work with Dr. Tina Hallis How you can start using positivity to increase performance, creativity and happiness in the workplace. Table of Contents Exterminate

Leadership Agility Profile: 360 Assessment. Prepared for J. SAMPLE DATE

Prepared for J. SAMPLE About this Report Introduction LEADERSHIP that special quality that enables leaders to achieve extraordinary success. In today's uncertain world the need for leadership is at an

1.3 billion consumers in. over 150 countries use our products everyday

1.3 billion consumers in over 150 countries use our products everyday 2 Our Brands There are 3 kinds of people The Holy Grail Paradigm Employees are the company s greatest asset. we learned. High Trust

Customer Service Excellence Training from ProEdge Skills, Inc.

Importance of Service & Customer-Focused Attitude Sociologists claim that customer service is emotional labor. Being On all day is hard. Customers get upset, yet the customer service professional cannot.

Smile Sheets Aren t Bad; Badly-Written Smile Sheets Are Bad

Smile Sheets Aren t Bad; Badly-Written Smile Sheets Are Bad A Discussion of Factors and Elements that Make for Effective, Evidence-Based Post-Training Evaluation Sheets Written by Dan Hawthorne Director

How ready am I? Developing the effective habits which will build my HR capabilities*

How ready am I? Developing the effective habits which will build my HR capabilities* Name Highly effective people have certain habits that make them very successful in life and business They do exactly

Change Management: Enhancing the Conversation

Change Management: Enhancing the Conversation Session 140, February 22, 2017 Larry Dux, Director, Patient Care Informatics & Process Improvement Froedtert & The Medical College Of Wisconsin Community Memorial

Mentoring Programmes

Mentoring Programmes 1. What is Mentoring? Mentoring is a development activity, which is firmly rooted in self management enabling the mentee to: Foster self reliance, self confidence and a belief in their

The Four Disciplines of Execution A workbook by Chris McChesney, Sean Covey and Jim Huling covering the first 2 disciplines

The Four Disciplines of Execution A workbook by Chris McChesney, Sean Covey and Jim Huling covering the first 2 disciplines profoundleadership.com.au 1300 936 313 info@profoundleadership.com.au 2 The Four

Banish Incivility FOREVER from Your Workplace!

Definition of Conflict: Strive to create a work environment where happy, productive, and loyal people can flourish. -McLeod & Tetzlaff, The Employee Experience tension or struggle arising from mutually

WV Rural Health Conference

WV Rural Health Conference CONCURRENT SESSION October 20, 2016 BEHAVIORSMARTS Affiliate of The Center for Influential Leadership YOU, as a LEADER, are the single most important INFLUENCE on the culture

Richmond Detachment Guiding Leadership Principles ************************************* Our 10 core leadership principles

Richmond Detachment Guiding Leadership Principles ************************************* Our 10 core leadership principles Managing Expectations. All of us need to know what is expected of us at work. It

FSEAP Seminars Catalogue FSEAP OTTAWA

2015-2016 FSEAP Seminars Catalogue Introduction: Seminars enable employees at all levels to master common work and life challenges and improve their effectiveness at home and at work. Topics cover a broad

YOU RE INVITED to join the Alliance for a Healthier Generation s Healthiest Schools campaign and celebration.

100 HEALTHIEST SCHOOLS SPONSORSHIP GUIDE SEPTEMBER 1 OCTOBER 1, 2016 YOU RE INVITED to join the Alliance for a Healthier Generation s 2016 100 Healthiest Schools campaign and celebration. The 100 Healthiest

Team Conversation Starters

Team Conversation Starters This guide is intended to help you get started during your action planning session and/or to dig deeper into understanding the feedback you receive from your employees during

The 7 Habits of Highly Effective People for Managers

32602: 2 days 05-17 Cultivate effectiveness, lead with excellence and transform your team for breakthrough results. Change ineffectiveness to effectiveness with the 7 Habits for Managers. Attend this powerful

Keys to Strengthening My Change Agility

Change agility at a personal level refers to an individual s ability to anticipate and adapt to change. To strengthen our agility during times of change we need to stay positive; stay connected; stay focussed

Princeton Elementary School

Princeton Elementary School 1425 2 nd Ave West Birmingham, Alabama 35208 First Grade Summer Packet Class 1A Mrs. Givens Teachers Class 1B Miss Brennan School & Classroom Websites Classroom Websites bcs.schoolwires.net

3 Components to High-Performing Healthcare Facilities: Data, Communication & Engagement

3 Components to High-Performing Healthcare Facilities: Data, Communication & Engagement 3 COMPONENTS TO HIGH-PERFORMING HEALTHCARE FACILITIES: Data, Communication & Engagement As healthcare leaders seek

RESILIENCY AND WELLNESS PROGRAMS BY CASEY MULQUEEN, PH.D. SENIOR DIRECTOR OF LEARNING & DEVELOPMENT, TRACOM

RESILIENCY AND WELLNESS PROGRAMS BY CASEY MULQUEEN, PH.D. SENIOR DIRECTOR OF LEARNING & DEVELOPMENT, TRACOM MIKE S STORY MIKE IS STRESSED. He likes his job as a supervisor in a call center for a large

High performance is achieved by people who live the principles of effectiveness in both their personal and professional lives

High performance is achieved by people who live the principles of effectiveness in both their personal and professional lives 19 22 February 2018* The Address Hotel, Dubai Marina, Dubai, UAE 1. Increases

Customerville PRO Resources

Customerville PRO Resources Measuring customer experience is now part of the experience PRO Guide Series The Customer Complaint Trap PRO Guide Series The Customer Complaint Trap Any good Voice of the Customer

EMPOWERMENT EXCHANGE Is It Monday Already?

Is It Monday Already? Strategies for Job Satisfaction Youth with High Risk Factors Hard for you to motivate and control Make you wonder why bother Make you question the worth of reaching out Sap your energy

Putting our behaviours into practice

Putting our behaviours into practice Introduction Our behaviours are an important part of One Housing. They are designed to shape how we work - they are the ideas and approaches that form the foundation

LISA SMITH. Report Generated: 03/04/2008

Administered By: Report Prepared for: ACheck America - HQ COMPLIMENTARY MERIT Applicant Name: LISA SMITH Report Generated: 03/04/2008 Report Version 2.0: Recruitment Report Intended Use Reminder The MERIT

THE HEART OF A LEADER- PART 1

- PART 1 KEN BLANCHARD 25-03-2014 www.concepthospitality.com 1 The key to developing people is to catch them doing something right This provides satisfaction & motivates performance. Praise immediately,

Enhanced Employee Health, Well-Being, and Engagement through Dependent Care Supports

Enhanced Employee Health, Well-Being, and Engagement through Dependent Care Supports Webinar Question & Answer Session Transcript June 23, 2010 Dave Lissy, Chief Executive Officer, Bright Horizons Family

EBOLA RESPONSE: AN OPPORTUNITY TO ENHANCE FAMILY RESILIENCE

EBOLA RESPONSE: AN OPPORTUNITY TO ENHANCE FAMILY RESILIENCE UN Staff Counsellor s Office November 2014 The Staff Counsellor s Office is here to support you at any time. We can provide confidential consultations

Best Practice Discussion

Best Practice Discussion By Tom Buck, Owner of 2Thynk LLC. Over the course of my experience in operating companies and consulting I have visited many (very many) manufacturing operations. My service has

building your career Reaching your potential

building your career Reaching your potential At Tesco we want you to build your career and reach your potential, in a way that works for you We want everyone to feel welcome and valued. We are proud to

Enriching Lives Sourcing Success for Individuals and Organizations. Personal Empowerment, Career Coaching, and Business Growth Solutions

Personal Empowerment, Career Coaching, and Business Growth Solutions Enriching Lives Sourcing Success for Individuals and Organizations Welcome! And congratulations on taking the first action to Reach

There are two types of mentors (leader or life coach) Today we are going to focus on your role as a leader

1 There are two types of mentors (leader or life coach) Today we are going to focus on your role as a leader 2 Quiz after this slide. Ask questions to help you come to a conclusion vs Dictate how they

Setting an example is not the main means of influencing another, it is the only means." - Albert Einstein

3 EQ AND COACHING Setting an example is not the main means of influencing another, it is the only means." - Albert Einstein Early IQ testing focused on the ability to solve problems, recognize patterns,

2019 Webinar Catalog

2019 Webinar Catalog Table of Contents 2019 Webinar Series NEW! Deer Oaks 2019 Supervisor Excellence Webinar Series: Employee Engagement NEW! Deer Oaks 2019 Leadership Certificate Program NEW! Deer Oaks

CHANGE, CLIMATE, & CULTURE

CHANGE, CLIMATE, & CULTURE AVO I D I N G T H E C O L L I S I O N 1 E b o n y N i c o l e B r o w n TODAY S TOPIC EBONY NICOLE BROWN INDUSTRIES WHAT I DO INDUSTRY ENGAGEMENT Organizational Effectiveness

What makes a Leader??

What makes a Leader?? Leadership is about Emotions! Managing your emotions is what we call as Emotional Intelligence (EI) Let your emotions work for you, not against you Have you come across these situations??

SOCIAL SELLING. Skipping traditional retail: Or what it s like when your friend is your rep

SOCIAL SELLING Skipping traditional retail: Or what it s like when your friend is your rep A deep-dive into the world of network marketing purchasers the pros, the cons, the drivers and the potential for

Holistic Management Decision Making in Diverse Environments

Holistic Management Decision Making in Diverse Environments Resource Management Services LLC Kirk L. Gadzia Phone 505-263-8677 Email: kirk@rmsgadzia.com Web: www.rmsgadzia.com Holistic Management Holistic

Value-Based Leadership COMMITMENT, COMPASSION, CARE

Value-Based Leadership COMMITMENT, COMPASSION, CARE What will I learn today? Identify the core values of the Situational Response Team (SRT) department. Identify my core values, and how they relate to

BUsiness Horizon Quarterly

resilience BUsiness Horizon Quarterly!"#$%&%'%#(%')*$+,-#.*))+/-#0121#(3%&!*'#+.#(+&&*'(*#.+0,4%$5+,# (35*.#*6*(0$57*#+..5(*'-#5,,+7%$5+,#)*%4*'2358#!+%'4-#))( !""#$%&!#"! ne feature of great innovation

Remaining resilient through change

Imagine that your organisation has just initiated a re-org. You know you will have a job in the new organisation, but you will have a new manager, most of your team members will be new, and what you are

Coping with Stress at Work

Coping with Stress at Work 1 Coping with Stress at Work Everyone who has ever held a job has, at some point, felt the pressure of work-related stress. Any job can have stressful elements, even if you love

Audit by Design: Moving Beyond Continuous Auditing - a Vision for Future Models

Audit by Design: Moving Beyond Continuous Auditing - a Vision for Future Models Kendall Tieck, VP Internal Audit, Workday, Inc. Professional Strategies S31 If you look in the rear view mirror too long

Julie Evans HR Director Intelligent Energy Limited

Julie Evans HR Director Intelligent Energy Limited So why does change sometimes appear complicated? Why does change fail? Unclear Objectives Divisions in leaders / lack of alignment of leadership Too much

Conflict In the Workplace: Manage it and Move on. Facilitator: Karen Harold

Conflict In the Workplace: Manage it and Move on Facilitator: Karen Harold The purpose of this workshop is to help you discover productive methods of handling conflict personally and professionally. Objectives

Remarkable Team Building (Part 1 of 4) e = mc 2 Your practice is simply the reflection of your energy your energy as a doctor your energy as a leader your Teams energy your Tribes energy. Your practice

THE POWER OF FOOD. Oregon Food Bank Strategic Direction

THE POWER OF FOOD Oregon Food Bank Strategic Direction BELIEVE! Food is a powerful connector. At Oregon Food Bank, we believe that no one should be hungry. So our challenge is obvious: how to move from

Presented by Deidre Dutcher

Presented by Deidre Dutcher Career Security Until recently, people got a job and stayed at that job, with that company, until they retired. Today, the average person will change careers 3 to 8 times. When

The definition of leadership

The definition of leadership Leadership is the lifting of a man s vision to higher sight, the raising of a man s performance to a higher standard, the building of a man s personality beyond its normal

What is a Responsibility-Based Workplace Model?

White Paper: What is a Responsibility-Based Workplace Model? Publication Date: 1 March 2006 Written by: Judy Ryan, Owner Expanding Human Potential Contact Judy Ryan at 314.878.9100 What is a Responsibility-Based

SOUTHWESTERN SUSTAINABLE RECREATION STRATEGY

SOUTHWESTERN SUSTAINABLE RECREATION STRATEGY Recreation Staff Workshop Results 02/30/2013 RLT Introduction The need for a Southwestern Regional Sustainable Recreation Strategy R3 Recreation Strategy Team

CHANGING BEHAVIOUR THROUGH INTERNAL COMMUNICATION

CHANGING BEHAVIOUR THROUGH INTERNAL COMMUNICATION Introduction TAKE A HARD LOOK AT YOUR EMPLOYEES. HOW ARE THEY DOING? ARE THEY STILL ON TRACK? Maybe your employees need an extra nudge in the right direction

The Manager s Survival Guide to Coaching Employees with Poor Soft Skills

The Manager s Survival Guide to Coaching Employees with Poor Soft Skills March 2, 2016 11:00 a.m. CT Daniel White Organizational Development Consultant Administration If you need HR or CPE credit, please

2014, GTC Consulting Services. All rights reserved. Training Workshops

Workshops Quick Wins 1. Detection of projects and activities, categorized on their relevance and positive impact in the immediate term (1 month), to achieve a particular goal. Example: to generate more

PERSONAL AND PROFESSIONAL DEVELOPMENT WORKSHOPS

PERSONAL AND PROFESSIONAL DEVELOPMENT WORKSHOPS CABA offers a range of professional and personal development courses designed to meet the needs of past and present ICAEW members and ACA students. The sessions

THE ROADMAP TO TRUE POTENTIAL

THE ROADMAP TO TRUE POTENTIAL BEYOND WELLNESS TO TRUE POTENTIAL Wellness programs are out. Wellbeing strategies are in. It s time for a new approach that goes beyond wellness to help individuals excel

A COMPELLING CASE FOR CHANGE

A COMPELLING CASE FOR CHANGE OWNER INSPIRED. CHALLENGE ACCEPTED. MANY THINK COMMUNITY ASSOCIATION MANAGEMENT COMPANIES ARE ALL ALIKE. FOR MOST OF OUR INDUSTRY, THAT S TRUE. BUT NOT US. THE MANAGEMENT TRUST

John Kotter. Leading Change Heart of Change Our Iceberg Is Melting A Sense of Urgency. Slide 2

5 John Kotter Leading Change Heart of Change Our Iceberg Is Melting A Sense of Urgency Slide 2 Succeeding in a Changing World Did not try to change They tried and failed They tried and succeeded but did

Before getting into the details of our engagement, I d like to ask, what does your company do?

Before getting into the details of our engagement, I d like to ask, what does your company do? We re a multilevel marketing company, with sales of around two-hundred million dollars a year. We deal with

Leadership & Management Program Highlights. Institute of Management and Leadership IM& L

Leadership & Management Program Highlights Institute of Management and Leadership IM& L People want to work for people they like and they like people they trust : People work for People not for their organization.

On one team T e h VHM A A A nnu al Conference VPI

Managing Different Generations On one team GOOD MORNING! The VHMA Annual Conference Kathleen Ruby PhD A little bit about me... Washington State University Pullman, Washington USA Thank You VPI!!! Retreating

Leadership Development Week 2

Leadership Development Week 2 From the group, find out as many things that you have in common; the person with the most, will win a prize Be prepared to read your list and the name of the person you have

LEADERSHIP TOOLKIT EFFECTIVE LEADERSHIP IN A WORLD CLASS ORGANIZATION

LEADERSHIP TOOLKIT EFFECTIVE LEADERSHIP IN A WORLD CLASS ORGANIZATION April 2010 Communicate Educate Advocate Seminar Opening Exercise Exercise One Leadership is. In one sentence Exercise Two: A safety

Lori VanNess, CPM, SPHR, MSHRA

George Carlin said Most people work just hard enough not to get fired and get paid just enough money not to quit. Lori VanNess, CPM, SPHR, MSHRA VanNess Consulting 863-514-7660 vannessconsults@gmail.com

STRIVING THROUGH. Tips, tactics and plans for managing your business through a crisis

STRIVING THROUGH Tips, tactics and plans for managing your business through a crisis Getting your business through a crisis involves the following three phases RESPONSE Immediate Actions RECOVERY Getting

Developing One Page Descriptions

Developing One Page Descriptions Support Development Associates September 2011 One Page Descriptions A positive way to introduce your child Helps teachers and others who are paid meet the person, not the

RETURN TO WORK Strategies for supporting the supervisor when mental health is a factor in the employee s return to work

ABSTRACT: Factors and strategies to help occupational health nurses assist in supporting the supervisor for return-to-work cases where the returning employee has experienced mental health issues. RETURN

Overview This tutorial presents an overview of the ADKAR model for change management.

Overview This tutorial presents an overview of the ADKAR model for change management. ADKAR is a goal-oriented change management model that allows change management teams to focus their activities on specific

Goal Tracking: Building mindfulness into setting and staying on top of our professional goals

Goal Tracking: Building mindfulness into setting and staying on top of our professional goals Keeping the eye on the prize This assignment has four main parts and each has a worksheet. It s intended to

Dear IKEA friends, November Peter, Jonas and Mathias Kamprad. Inter IKEA Systems B.V IKEA key values

IKEA key values Dear IKEA friends, Over the past few years the three of us have had the privilege to meet more than 2,000 IKEA leaders at the IKEA Way seminars. After listening to the feedback, as well

110 Managing the Workload

110 Managing the Workload James Bellerjeau Mettler-Toledo International Inc. Martine Petetin British American Tobacco Plc Gian-Reto Schulthess Adecco management & consulting S.A. Agenda 1. How to be an

Engagement Ground Zero. Let them OWN IT! Laura Lee Langley

Engagement Ground Zero Let them OWN IT! Laura Lee Langley What s the big deal? Why is engagement so important? http://www.youtube.com/watch?v=y4nwoz02ajm The facts Me Get Me Head Wants to leave Policies

Feedback Report. ESCI - University Edition. Sample Person Hay Group 11/21/06

Feedback Report ESCI - University Edition Sample Person Hay Group 11/21/06 Introduction What Is Emotional and Social Intelligence? Emotional and Social Intelligence, commonly refered to as EI, is the capacity

Welcome and Overview. Workshop Objectives 3/15/15

Creating a Strategic Plan for Your Health Department February 10, 2015 Middlesex County Fire Academy, Sayreville Presented by: Mary L. Kushion, MSA Welcome and Overview Workshop Objectives * Identify the

BUILDING GOOD WORK RELATIONSHIPS

Making Work Enjoyable and Productive How good are the relationships that you have with your colleagues? According to the Gallup Organization, people who have a best friend at work are seven times more

Public relations can often get a bad

Boost Employee Morale and Impact Company Operations via Engagement By Autumn Manning Public relations can often get a bad rap in pop culture, but in reality, PR professionals are some of the most innovative,

Millennial Managers. Thursday, May 17, 2018

Millennial Managers Thursday, May 17, 2018 Introducing Our Presenters Sara Brookshire Director of Admissions Brandeis University DJ Menifee Director of Admission Butler University Before we begin Quick

8/6/2018. Leading Organizational Change. John M. Hinck, PhD. Connection. Name Your organization Expectation for this session

Leading Organizational Change John M. Hinck, PhD Connection Name Your organization Expectation for this session 1 Scoring big in life means doing the things that matter most. The story of Professionals

Welcome to our Farm Business Management educational series, and the first video in the Business Planning module or section of that series.

Welcome to our Farm Business Management educational series, and the first video in the Business Planning module or section of that series. What I want to do here is give a brief overview of what bus planning

The Workday Mastery Toolkit Workbook

The Workday Mastery Toolkit Workbook Based on the book Master Your Workday Now! by Michael Linenberger Copyright 2010 Michael Linenberger 1 Workday Mastery Toolkit Workbook Tools from Part I: Controlling

Your Game Plan. Strategic Planning for Small Business CLATE MASK. CEO & Co-founder of Infusionsoft

Your Game Plan Strategic Planning for Small Business CLATE MASK CEO & Co-founder of Infusionsoft Your Game Plan: A Winning Strategy for Small Business 2 Your Game Plan A Winning Strategy for Small Business

Difficult Conversations and Their Role in Building Relationships

Difficult Conversations and Their Role in Building Relationships What Do You Think? What organizations do you respect and revile? What shaped your views? What did they do to acquire their reputations?

WHAT MAKES US CREDIBLE?

WHAT MAKES US CREDIBLE? Our business is successful because we believe in the nourishing power of good people, good food and good business. By interpreting what matters most to your community, we create

HVS Executive Search: Leadership Assessment

HVS Executive Search: Leadership Assessment While a majority of executives tend to have a distinctive leadership style, the most effective leaders rely on situational leadership approaches. HVS Assessments

HEALTHY BALANCE CAFÉ. JCEP Conference. Patrick DuCharme. April 5, 2011 Stevens Point. UW Colleges & UW Extension Employee Assistance Office

HEALTHY BALANCE CAFÉ JCEP Conference April 5, 2011 Stevens Point Patrick DuCharme UW Colleges & UW Extension Employee Assistance Office DO YOU SOMETIMES FEEL OUT OF BALANCE? How many of you ever feel this

The Employee Experience. Hire Tough, Manage Easy. We too often hire for skill and fire for behavior.

Hire Tough, Manage Easy We too often hire for skill and fire for behavior. An effective hiring process is another tool that is essential to the journey to excellence. Studies show that a poor hire will

Human Resource Management: Being a Boss or Building Relationships

Human Resource Management: Being a Boss or Building Relationships Dr. Robert A. Milligan Senior Consultant, Dairy Strategies LLC Professor Emeritus, Cornell University 651 647-0495; rmilligan@trsmith.com

Teams. The Who, What, How and Why. Emily Insalaco Manager of Behavior Programs Denver Zoo

Teams The Who, What, How and Why Emily Insalaco Manager of Behavior Programs Denver Zoo None of us is as smart as all of us. Ken Blanchard Why do we want or need teams? Advantages to a Team Approach: They

SEVEN HABITS OF HIGHLY EFFECTIVE RISK PROFESSIONALS (TLT 032 and TLT 006)

SEVEN HABITS OF HIGHLY EFFECTIVE RISK PROFESSIONALS (TLT 032 and TLT 006) Speakers: Steve Sachs, Director, Real Estate, Hotel and Gaming Practice, Willis Group Tim Kraft, Risk Management Consultant Learning

MODULE 4 List and evaluate your personality traits to indicate self-understanding.

Student name: Date: MODULE 4 List and evaluate your personality traits to indicate self-understanding. Objectives: A. Define personality traits. B. Know examples of major personality traits. C. Evaluate