NZQA registered unit standard version 1 Page 1 of 6. Demonstrate knowledge of managing conflict situations in a security context
|
|
- Joleen Griffin
- 5 years ago
- Views:
Transcription
1 Page 1 of 6 Title Demonstrate knowledge of managing conflict situations in a security context Level 2 Credits 4 Purpose This unit standard covers knowledge of conflict management for security personnel. People credited with this unit standard are able to demonstrate knowledge of: the requirements, responsibilities and consequences for security personnel managing conflict situations; factors relating to the subject that influence conflict situations; personal and organisational factors that influence the management of conflict situations by security personnel; distance, space and body positioning in managing conflict situations. Classification Security > Security Staff Services Available grade Achieved Explanatory notes 1 This unit standard has been developed for learning and assessment in any relevant security context, on job or off job. 2 This unit standard is one of two unit standards designed to cover knowledge and application of non-contact conflict management techniques, the other is: Unit 27361, Manage conflict situations in a security context. 3 References Crimes Act 1961; Health and Safety in Employment Act 1992; Private Security Personnel and Private Investigators Act 2010; Sale of Liquor Act 1989; Smoke-free Environments Act 1990; Summary Offences Act 1981; Trespass Act 1980; and their subsequent amendments or replacements.
2 Page 2 of 6 4 Definitions Duty of Care the legal and professional responsibility of a person or organisation to take due and proper care in their work. Relevant instructions oral, written or electronically transmitted instructions issued to govern the performance of security tasks, duties, and responsibilities. These may be in the form of policies, procedures, manuals, directives, or legal and compliance requirements. They may relate to a particular assignment, organisation, site or operation of equipment. Subject party or parties other than security personnel involved in the conflict. 5 Assessment range a If standard is being assessed off job the relevant instructions can be supplied in a simulated situation. b It is recommended that assessment against this standard be undertaken in conjunction with Unit 27361, Manage conflict situations in a security context; as the two standards assess complementary skills and knowledge. 6 Training and Assessment Requirements For the purposes of maintaining industry consistency the following conditions are included in ETITO's Consent and Moderation Requirements in relation to unit standards and a Training and assessment must only be delivered by trainers and assessors who have attended and successfully completed an ETITO recognised training and assessment course. b Trainers and assessors must attend and successfully complete an ETITO recognised refresher course every two years. c Assessors must use ETITO approved assessment resources. ETITO has developed and will make available training resources for this standard. Outcomes and evidence requirements Outcome 1 Demonstrate knowledge of the requirements, responsibilities, and consequences for security personnel managing conflict situations. 1.1 Describe the roles and duties of security personnel in a situation where conflict could arise. situation where conflict could arise may include but is not limited to approaching and speaking to people regarding a breach of rules, regulations, or conditions of entry; response to offensive behaviour; response to verbal abuse; response to threat of assault; evidence of two roles and duties are required. 1.2 Outline in simple terms the legal authority security personnel have under New Zealand legislation in conflict situations with reference to one or more workplace examples.
3 Page 3 of 6 legal authority relates to use of force, defence of self and others, trespass. 1.3 Describe the implications for security personnel of their lack of additional legal authority beyond that of the general public. 1.4 Describe the responsibility of security personnel to the subject in terms of Duty of Care. 1.5 Describe the requirements for actions taken by security personnel to manage conflict situations with reference to one or more workplace examples. requirements for actions lawful, appropriate, timely, safe. 1.6 Describe the key stages for dealing with conflict situations with reference to a workplace example. key stages include assessment of the situation, action plan development, action taken, post-incident action, debrief and report the incident. 1.7 Describe the consequences of inappropriate behaviour by security personnel when managing conflict situations. consequences include legal, organisational, personal, professional; inappropriate behaviour may include but is not limited to actions and attitudes that may escalate the situation; offensive or abusive language, use of excessive force; evidence of one behaviour is required. 1.8 Describe procedures for response to, and command or control of, incidents in accordance with relevant instructions for the management of conflict situations. Outcome 2 Demonstrate knowledge of factors relating to the subject that influence conflict in a security context. 2.1 Describe the changes in attitude and behaviour of a subject for different levels of conflict as conflict escalates. evidence of one attitude and one behaviour for at least two levels of conflict is required. 2.2 Describe impairment in terms of physical and verbal indicators. impairments include anger, stress, influence of alcohol or drugs, psychological or medical issues;
4 Page 4 of 6 evidence of one physical and one verbal indicator is required for each impairment. 2.3 Describe how the subject's impairment could influence a conflict situation. impairments include anger, stress, influence of alcohol or drugs, psychological or medical issues. 2.4 Describe cultural differences in communication style in terms of how this could influence a conflict situation in a security context. evidence of two differences is required. Outcome 3 Demonstrate knowledge of personal factors that influence the management of conflict situations by security personnel. 3.1 Describe human responses to emotional and threatening situations in terms of their effect on security personnel managing conflict situations. human responses may include but are not limited to rise in adrenalin, concern for safety of self and others, confusion, stress, anger; evidence of three is required. 3.2 Describe own values, attitudes and assumptions in terms of how they could influence a conflict situation. values, attitudes and assumptions may include but are not limited to bias, stereotypes, cultural beliefs, religious beliefs; evidence of two is required. 3.3 Describe the requirement for assertive behaviour in managing conflict situations. 3.4 Describe physical and verbal indicators in terms of the effect they have on the subject in a conflict situation. physical indicators may include but are not limited to facial expression, gestures, stance; verbal indicators may include but are not limited to type of language, timing of language, volume of language; evidence of two physical indicators and two verbal indicators is required.
5 Page 5 of 6 Outcome 4 Demonstrate knowledge of the use of distance, space and body positioning in managing conflict situations in a security context. 4.1 Describe factors that impact on reaction times of self and the subject in conflict situations. own factors may include but are not limited to imminent danger, physical fitness, emotions, skills and training; subject factors may include but are not limited to adrenalin, drugs, alcohol, emotions, physique, physical environment; evidence of two own factors and two subject factors is required. 4.2 Describe the use of distance, space and body positioning in terms of safety and creating time to react. use of distance, space and body positioning may relate to positioning self relative to subject, creating the amount of space required for the level of threat, use of fixed objects as barriers, own size and physical fitness, presence of weapons, size and nature of crowd present, physical environment; evidence of three is required. 4.3 Describe tactical withdrawal in terms of when and how to exit a situation safely. Planned review date 31 December 2016 Status information and last date for assessment for superseded versions Process Version Date Last Date for Assessment Registration 1 20 October 2011 N/A Consent and Moderation Requirements (CMR) reference 0003 This CMR can be accessed at Please note Providers must be granted consent to assess against standards (accredited) by NZQA, before they can report credits from assessment against unit standards or deliver courses of study leading to that assessment. Industry Training Organisations must be granted consent to assess against standards by NZQA before they can register credits from assessment against unit standards. Providers and Industry Training Organisations, which have been granted consent and which are assessing against unit standards must engage with the moderation system that applies to those standards.
6 Page 6 of 6 Requirements for consent to assess and an outline of the moderation system that applies to this standard are outlined in the Consent and Moderation Requirements (CMR). The CMR also includes useful information about special requirements for organisations wishing to develop education and training programmes, such as minimum qualifications for tutors and assessors, and special resource requirements. Comments on this unit standard Please contact the (ETITO) reviewcomments@etito.co.nz if you wish to suggest changes to the content of this unit standard.
NZQA registered unit standard version 1 Page 1 of 7
Page 1 of 7 Title Manage conflict situations in a security context Level 3 Credits 4 Purpose This unit standard covers the management of conflict situations by security personnel. People credited with
More informationDemonstrate and apply knowledge of leading a security team
Demonstrate and apply knowledge of leading a security team 25627 version 1 Page 1 of 7 Level 4 Credits 15 Purpose This unit standard is for security team leaders who are required to lead a team in a security
More informationNZQA registered unit standard version 4 Page 1 of 5
Page 1 of 5 Title Formulate event management strategies and coordinate event management services for a public relations event Level 6 Credits 10 Purpose This unit standard is for people who have, or seek
More informationMaintain court security
Page 1 of 8 Maintain court security Level 4 Credits 20 Purpose This unit standard is for court security officers employed by the Ministry of Justice to maintain security in courts. People credited with
More informationNZQA registered unit standard version 3 Page 1 of 5
Page 1 of 5 Title Apply occupational health and safety requirements in the road transport and logistics industry Level 5 Credits 8 Purpose This unit standard is designed for team leaders, despatchers,
More informationNZQA registered unit standard version 2 Page 1 of 5. Develop training and support programmes, and recruit, appoint, and manage CDEM volunteers
Page 1 of 5 Title Develop training and support programmes, and recruit, appoint, and manage CDEM volunteers Level 5 Credits 6 Purpose This unit standard is intended for people who fulfil the role of a
More informationNZQA registered unit standard version 4 Page 1 of 5
Page 1 of 5 Title Demonstrate the requirements for holding access permits for work on high voltage electrical lines, cables, and equipment Level 3 Credits 4 Purpose People credited with this unit standard
More informationNZQA registered unit standard version 1 Page 1 of 5. Develop, implement and review a HACCP application for a food processing operation
Page 1 of 5 Title Develop, implement and review a HACCP application for a food processing operation Level 5 Credits 20 Purpose This unit standard is for experienced people required to have in-depth knowledge
More informationNZQA registered unit standard version 2 Page 1 of 5. Describe the roles and functions of a CIMS Incident Management Team (IMT) at an incident
Page 1 of 5 Title Describe the roles and functions of a CIMS Incident Management Team (IMT) at an incident Level 4 Credits 4 Purpose People credited with this unit standard are able to describe: the interrelated
More informationNZQA registered unit standard version 2 Page 1 of 5
Page 1 of 5 Title Display products in the salon environment Level 2 Credits 3 Purpose This unit standard is for entry-level learners working and intending to work in a salon People credited with this unit
More informationNZQA registered unit standard Version 1 Page 1 of 5. Demonstrate operational knowledge of the law in a regulatory compliance context
Page 1 of 5 Title Demonstrate operational knowledge of the law in a regulatory compliance context Level 4 Credits 12 Purpose People credited with this unit standard are able to: demonstrate knowledge of
More informationNZQA registered unit standard version 5 Page 1 of 5. Manage hazard identification and control on plant and machinery
Page 1 of 5 Title Manage hazard identification and control on plant and machinery Level 4 Credits 4 Purpose People credited with this unit standard are able to describe: hazards associated with plant and
More informationNZQA registered unit standard version 2 Page 1 of 5. Create appointments and maintain appointment systems and records in the salon environment
Page 1 of 5 Title Create appointments and maintain appointment systems and records in the salon environment Level 3 Credits 5 Purpose This is a practically based unit standard for people who create and
More informationNZQA Expiring unit standard version 6 Page 1 of 5. Conduct prisoner and security searches in a prison environment
Page 1 of 5 Title Conduct prisoner and security searches in a prison environment Level 4 Credits 6 Purpose This unit standard is for people working as officers in a prison environment and covers conducting
More informationNZQA registered unit standard 5555 version 6 Page 1 of 5
Page 1 of 5 Title Arrange and manage a visitor conference Level 5 Credits 20 Purpose People credited with this unit standard are able to: plan operations for a visitor conference; manage monetary, human
More informationThis unit standard is expiring
Page 1 of 5 Title Apply intelligence analysis techniques to complete an intelligence product Level 5 Credits 15 Purpose People credited with this unit standard are able to: define the intelligence problem
More informationNZQA registered unit standard version 2 Page 1 of 5
Page 1 of 5 Title Assess the optimisation of a drinking-water treatment plant, and describe critical control points Level 5 Credits 10 Purpose People credited with this unit standard are able to: assess
More informationNZQA registered unit standard 9506 version 5 Page 1 of 5. Conduct a sample analysis in a petrochemical laboratory
Page 1 of 5 Title Conduct a sample analysis in a petrochemical laboratory Level 4 Credits 6 Purpose This unit standard is for people employed in the petrochemical industry. People credited with this unit
More informationNZQA registered unit standard version 2 Page 1 of 5. Complete pre-competition preparations as an official at a competitive sports event
Page 1 of 5 Title Complete pre-competition preparations as an official at a competitive sports event Level 3 Credits 3 Purpose This unit standard is designed primarily for people seeking to further develop
More informationNZQA registered unit standard 9536 version 5 Page 1 of 6. Undertake petrochemical wellhead maintenance activities under supervision
Page 1 of 6 Title Undertake petrochemical wellhead maintenance activities under supervision Level 3 Credits 4 Purpose This unit standard applies to operational activities carried out on producing wellheads.
More informationNZQA registered unit standard version 1 Page 1 of 5
Page 1 of 5 Title Slice and package bread in a plant bakery Level 4 Credits 10 Purpose This unit standard is for people working or intending to work in a plant bakery as a baking tradesperson. People credited
More informationNZQA registered unit standard version 3 Page 1 of 5. Install high voltage (HV) electricity network overhead conductors
Page 1 of 5 Title Install high voltage (HV) electricity network overhead conductors Level 4 Credits 8 Purpose People credited with this unit standard are able to: interpret scope of work for installing
More informationNZQA registered unit standard 9537 version 5 Page 1 of 6. This unit standard applies to operational activities carried out on producing wellheads.
Page 1 of 6 Title Replace faulty petrochemical wellhead equipment Level 4 Credits 8 Purpose This unit standard applies to operational activities carried out on producing wellheads. People credited with
More informationNZQA registered unit standard version 4 Page 1 of 5. Operate power-operated elevating work platforms (EWP) in an electricity supply environment
Page 1 of 5 Title Operate power-operated elevating work platforms (EWP) in an electricity supply environment Level 3 Credits 5 Purpose People credited with this unit standard are able to: demonstrate knowledge
More informationNZQA registered unit standard version 3 Page 1 of 5. Demonstrate and apply knowledge of costs to the pricing of a road transport service
Page 1 of 5 Title Demonstrate and apply knowledge of costs to the pricing of a road transport service Level 5 Credits 7 Purpose This unit standard is intended for people who are required to prepare quotes
More informationNZQA registered standard version 2 Page 1 of 7. Demonstrate and apply competence as an engineering technician
Page 1 of 7 Title Demonstrate and apply competence as an engineering technician Level 6 Credits 60 Purpose This unit standard is for people working towards the New Zealand Diploma in Engineering Practice
More informationNZQA registered unit standard version 1 Page 1 of 5. Identify and inspect road safety barrier systems on Infrastructure Works sites
Page 1 of 5 Title Identify and inspect road safety barrier systems on Infrastructure Works sites Level 4 Credits 10 Purpose People credited with this unit standard are able to: identify and explain road
More informationNZQA registered unit standard version 4 Page 1 of 5. Carry out switching operations on metal clad switchgear
Page 1 of 5 Title Carry out switching operations on metal clad switchgear Level 4 Credits 3 Purpose People credited with this unit standard are able to: demonstrate knowledge of metal clad switchgear,
More informationNZQA registered unit standard version 1 Page 1 of 5
Page 1 of 5 Title Demonstrate knowledge of Micro-Hydro Systems Level 4 Credits 15 Purpose This unit standard is for people who work with renewable energy systems and covers knowledge of the design and
More informationNZQA registered unit standard version 1 Page 1 of 5. Diagnose and repair faulty electronic equipment to component level
Page 1 of 5 Title Diagnose and repair faulty electronic equipment to component level Level 4 Credits 40 Purpose This unit standard is intended for electronics technicians who are responsible for the diagnosis
More informationNZQA registered unit standard version 2 Page 1 of 5. Demonstrate knowledge of safety management systems for an aviation environment
Page 1 of 5 Title Demonstrate knowledge of safety management systems for an aviation environment Level 5 Credits 8 Purpose People credited with this unit standard are, for an aviation environment, able
More informationNZQA registered unit standard 2930 version 5 Page 1 of 5
Page 1 of 5 Title Develop and coordinate marketing strategies Level 6 Credits 10 Purpose This unit standard is for people who have, or seek responsibility for, or provide advice for, developing the strategic
More informationNZQA registered unit standard 6405 version 8 Page 1 of 5. Determine advertising options for small business enterprises. Marketing > Generic Marketing
Page 1 of 5 Title Determine advertising options for small business enterprises Level 4 Credits 5 Purpose People credited with this unit standard are able to: identify business and marketing objectives,
More informationNZQA registered unit standard version 2 Page 1 of 5. Operate x-ray and electronic scanning equipment in a prison environment
Page 1 of 5 Title Operate x-ray and electronic scanning equipment in a prison environment Level 4 Credits 5 Purpose This unit standard is for people working as officers in a prison environment and covers
More informationNZQA registered unit standard version 4 Page 1 of 6. Carry out acceptance, commissioning and maintenance tests on power transformers
Page 1 of 6 Title Carry out acceptance, commissioning and maintenance tests on power transformers Level 4 Credits 6 Purpose People credited with this unit standard are able to: prepare to test power transformers
More informationNZQA registered unit standard version 2 Page 1 of 5. Apply design principles in the design of scaffolding
Page 1 of 5 Title Apply design principles in the design of scaffolding Level 5 Credits 12 Purpose This unit standard is for people who have intermediate scaffolding skills and who want to develop their
More informationNZQA registered unit standard version 2 Page 1 of 5. Describe drinking-water contaminants of public health significance
Page 1 of 5 Title Describe drinking-water contaminants of public health significance Level 4 Credits 8 Purpose People credited with this unit standard are able to describe: the relationship between drinking-water
More informationNZQA registered unit standard version 6 Page 1 of 5. Operate biological treatment systems for effluent water in an energy and chemical plant
Page 1 of 5 Title Operate biological treatment systems for effluent water in an energy and chemical plant Level 4 Credits 8 Purpose This unit standard is for people working as boiler operators and energy
More informationNZQA registered unit standard version 2 Page 1 of 5
Page 1 of 5 Title Describe the preparation of, set up, and simultaneously operate, a multi-winch crane during crane operations Level 4 Credits 6 Purpose People credited with this unit standard are able
More informationNZQA registered unit standard version 2 Page 1 of 6. Demonstrate professional and ethical behaviour as an engineering technician
Page 1 of 6 Title Demonstrate professional and ethical behaviour as an engineering technician Level 6 Credits 15 Purpose This unit standard is intended for people working towards the New Zealand Diploma
More informationNZQA registered unit standard version 3 Page 1 of 5
Page 1 of 5 Title Operate the drill rig for horizontal directional drilling Level 3 Credits 15 Purpose People credited with this unit standard are able to: care for and maintain horizontal directional
More informationThis unit standard is expiring
Page 1 of 5 Title Prepare edible green bovine offal products for packaging Level 2 Credits 10 Purpose This entry level unit standard is for people who are employed in the offal department of meat processing
More informationUnit 3: Conflict Management within the Private Security Industry
Unit 3: Conflict Management within the Private Security Industry QCF level: 2 Credit value: 1 Guided learning hours: 8 Learning outcomes, assessment criteria and unit amplification To pass this unit, the
More informationNZQA Expiring unit standard version 6 Page 1 of 5. Operate a clamshell die cutter in the corrugated packaging industry
Page 1 of 5 Title Operate a clamshell die cutter in the corrugated packaging industry Level 3 Credits 8 Purpose People credited with this unit standard are able to: plan ahead, to avoid delays during make
More informationNZQA registered unit standard version 7 Page 1 of 5. Demonstrate and apply knowledge of safeguards for use with portable electrical appliances
Page 1 of 5 Title Demonstrate and apply knowledge of safeguards for use with portable electrical appliances Level 2 Credits 3 Purpose This unit standard covers knowledge of safeguards used in conjunction
More informationSECURITY STAFF SERVICES Demonstrate knowledge of protective. Security
1 of 6 level: 3 credit: 7 planned review date: March 2007 sub-field: purpose: Security This unit standard is for people who work or intend to work in. People credited with this unit standard are able to:
More informationNZQA registered unit standard version 3 Page 1 of 5. Carry out automated assembly of wood packaging products
Page 1 of 5 Title Carry out automated assembly of wood packaging products Level 3 Credits 5 Purpose People credited with this unit standard are able to: demonstrate knowledge of the health and safety issues
More informationNZQA registered unit standard 1512 version 8 Page 1 of 6
Page 1 of 6 Title Supervise asphalt paving construction activities Level 4 Credits 18 Purpose This unit standard is designed for people working in the pavement surfacing industry, towards recognition of
More informationNZQA registered unit standard version 1 Page 1 of 5. Demonstrate and apply knowledge of maintenance plans for mechanical equipment and plant
Page 1 of 5 Title Demonstrate and apply knowledge of maintenance plans for mechanical equipment and plant Level 5 Credits 8 Purpose This unit standard is for people who carry out maintenance on mechanical
More informationAwards, Certificates and Diplomas in Employability Skills Level 2 Units (5546) Candidate logbook
Awards, Certificates and Diplomas in Employability Skills Level 2 Units (5546) Candidate logbook www.cityandguilds.com June 2015 Version 5.0 About City & Guilds As the UK s leading vocational education
More informationNZQA registered unit standard version 3 Page 1 of 5. Demonstrate and apply advanced knowledge of power system engineering
Page 1 of 5 Title Demonstrate and apply advanced knowledge of power system engineering Level 6 Credits 15 Purpose This unit standard covers knowledge of three-phase power systems with an emphasis on distribution
More informationNZQA registered unit standard version 1 Page 1 of 5
Page 1 of 5 Title Analyse surface material and construction requirements and apply to developed kitchen or bathroom designs Level 5 Credits 10 Purpose This unit standard is for experienced people working
More informationNZQA registered unit standard version 1 Page 1 of 5
Page 1 of 5 Title Operate timber treatment plant Level 3 Credits 15 Purpose People credited with this unit standard are able to: manage hazards associated with operating and maintaining timber treatment
More informationNZQA Expiring unit standard version 2 Page 1 of 5. Describe roof membrane preparation and installation procedures
Page 1 of 5 Title Describe roof membrane preparation and installation procedures Level 3 Credits 10 Purpose People credited with this unit standard are able to describe: project planning activities; plywood
More informationNZQA registered unit standard version 2 Page 1 of 5. Generate chlorine dioxide for wood pulp bleaching
Page 1 of 5 Title Generate chlorine dioxide for wood pulp bleaching Level 5 Credits 15 Purpose People credited with this unit standard are able to: explain fundamentals of chlorine dioxide generation;
More informationNZQA Expiring unit standard version 2 Page 1 of 5. Demonstrate knowledge of liquid roof membrane systems
Page 1 of 5 Title Demonstrate knowledge of liquid roof membrane systems Level 2 Credits 6 Purpose People credited with this unit standard are able to demonstrate knowledge: of liquid roof membrane substrates
More informationNZQA registered unit standard version 5 Page 1 of 5
Page 1 of 5 Title Demonstrate knowledge of the prevention and management of Discomfort, Pain and Injury (DPI) in the workplace Level 3 Credits 8 Purpose This unit standard is for people involved in the
More informationNZQA registered unit standard version 4 Page 1 of 5
Page 1 of 5 Title Describe drinking-water supply reticulation systems Level 5 Credits 8 Purpose People credited with this unit standard are able to describe: the reticulated services found on public and
More informationPUBLIC SECTOR SERVICE DELIVERY Establish client needs and gain agreement on requirements for public sector service delivery
1 of 5 level: 6 credit: 15 planned review date: February 2006 sub-field: purpose: entry information: accreditation option: moderation option: Public Sector Services People credited with this unit standard
More informationNZQA Expiring unit standard version 2 Page 1 of 5. Describe metal roof and wall cladding preparation and installation procedures
Page 1 of 5 Title Describe metal roof and wall cladding preparation and installation procedures Level 3 Credits 10 Purpose People credited with this unit standard are able to describe: the planning and
More informationNZQA registered unit standard version 4 Page 1 of 5
Page 1 of 5 Title Operate systems for boiler feedwater treatment Level 4 Credits 15 Purpose This unit standard is for people working as boiler operators and energy and chemical process operators in an
More informationNZQA unit standard version 2 Page 1 of 5. Demonstrate understanding of a HACCP application in a food processing operation
Page 1 of 5 Title Demonstrate understanding of a HACCP application in a food processing operation Level 4 Credits 10 Purpose This unit standard is for experienced operators and others required to have
More informationNZQA registered unit standard version 3 Page 1 of 5. Infrastructure Works > Civil Plant Operation
Page 1 of 5 Title Operate a motor grader for earthworks Level 3 Credits 20 Purpose People credited with this unit standard are able to: prepare for grader operations; manoeuvre and control grader on site;
More informationNZQA registered unit standard version 3 Page 1 of 5
Page 1 of 5 Title Demonstrate and apply knowledge of safe welding principles and quality assurance under supervision Level 2 Credits 4 Purpose This unit standard is for the training of mechanical engineering
More informationNZQA registered unit standard version 1 Page 1 of 5. Determine and describe construction of medium and large buildings
Page 1 of 5 Title Determine and describe construction of medium and large buildings Level 6 Credits 20 Purpose People credited with this unit standard are able to, for medium and large buildings, determine
More informationNZQA Expiring unit standard version 2 Page 1 of 5. Install and maintain roofing, rainwater handling, and cladding systems, and flashings
Page 1 of 5 Title Install and maintain roofing, rainwater handling, and cladding systems, and flashings Level 4 Credits 25 Purpose This unit standard is for people who work in the plumbing industry. People
More informationL CERTIFICATE IN RETAIL (CUSTOMER SERVICE AND SALES SUPPORT)
Fiji Higher Education Commission UNIT STANDARDS NATIONAL CERTIFICATE IN RETAIL (CUSTOMER SERVICE AND SALES SUPPORT) QUALIFICATION LEVEL 2 Title Demonstrate knowledge of products and product information
More informationMeet Approved Handler requirements for the transport of bulk hazardous substances by road
Meet Approved Handler requirements for the transport of bulk hazardous substances by road 25986 version 1 Page 1 of 5 Level 4 Credits 6 Purpose This unit standard is for the drivers of road transport vehicles
More informationNZQA unit standard version 1 Page 1 of 5
Page 1 of 5 Title Apply safe working procedures and practices in an electrotechnology environment and identify and control special hazards Level 3 Credits 5 Purpose This unit standard is designed to meet
More informationNVQ in Contact Centre Operations (3412) October 2017 Version 3.0
NVQ in Contact Centre Operations (3412) QUALIFICATION HANDBOOK October 2017 Version 3.0 Qualification at a glance Subject area City & Guilds number 3412 Age group approved Assessment Contact Centre Operations
More informationNVQ in Contact Centre Operations (3412) October 2017 Version 2.2
NVQ in Contact Centre Operations (3412) QUALIFICATION HANDBOOK October 2017 Version 2.2 Qualification at a glance Subject area City & Guilds number 3412 Age group approved Assessment Contact Centre Operations
More informationWork in a culturally diverse environment
Training Package Title Unit code CUSGEN02B Music (CUS01) Work in a culturally diverse environment Unit Descriptor This unit describes the skills and knowledge to work successfully in an environment with
More informationPUBLIC SECTOR SERVICE DELIVERY Develop public sector service delivery objectives, and implement systems to meet client needs
1 of 5 level: 7 credit: 20 planned review date: February 2006 sub-field: purpose: entry information: accreditation option: moderation option: Public Sector Services People credited with this unit standard
More informationNZQA Expiring unit standard 3885 version 8 Page 1 of 5. Demonstrate knowledge of and use an oxy-acetylene welding plant in the motor body industry
Page 1 of 5 Title Demonstrate knowledge of and use an oxy-acetylene welding plant in the motor body industry Level 2 Credits 4 Purpose This unit standard is for people who are at pre-employment level or
More informationNZQA Expiring unit standard 2272 version 8 Page 1 of 5
Page 1 of 5 Title Print single colour work on a reel-fed printing press Level 3 Credits 20 Purpose People credited with this unit standard are able to: demonstrate knowledge of factors affecting printing
More informationNZQA registered unit standard version 4 Page 1 of 5. Forestry > Tree Felling
Page 1 of 5 Title Fell trees safely using a chainsaw Level 3 Credits 10 Purpose People completing this unit standard will have the skills required to safely fell individual trees using basic techniques.
More informationMSAPMPER300C Issue work permits
MSAPMPER300C Issue work permits This competency unit addresses the need for personnel who issue work permits to understand the permit system, know the limitations of each permit and make decisions regarding
More informationNZQA registered unit standard 9184 version 6 Page 1 of 5
Page 1 of 5 Title Erect and dismantle non-notifiable prefabricated frame scaffolding up to five metres in height Level 3 Credits 5 Purpose People credited with this unit standard are able to: demonstrate
More informationQualification details
Qualification details Title New Zealand Certificate in Rail Operations (Train Manager) (Level 3) Version 1 Qualification type Certificate Level 3 Credits 45 NZSCED 039907 Engineering and Related Technologies
More informationNZQA registered unit standard version 1 Page 1 of 5. Construction Trades > Painting and Decorating
Page 1 of 5 Title Apply advanced decorative paint finishes Level 5 Credits 20 Purpose This specialist unit standard is for people working in the painting area of the painting and decorating sector. People
More informationNZQA Expiring unit standard 3713 version 7 Page 1 of 6. Print single colour work on a sheet-fed registering offset press
Page 1 of 6 Title Print single colour work on a sheet-fed registering offset press Level 3 Credits 10 Purpose People credited with this unit standard are able to: demonstrate knowledge of factors affecting
More informationNZQA registered unit standard 6945 version 7 Page 1 of 5. Forestry > Forest Mechanised Harvesting
Page 1 of 5 Title Fell trees using a mechanised harvesting machine Level 4 Credits 20 Purpose This unit standard is intended for people employed in a mechanised tree felling role in a forestry harvesting
More informationNZQA registered unit standard version 5 Page 1 of 5. Carry out the functions of the poleman on a cable harvesting landing
Page 1 of 5 Title Carry out the functions of the poleman on a cable harvesting landing Level 3 Credits 10 Purpose This unit standard is intended for people employed as a poleman in a cable harvesting operation.
More informationCertificate in Equality and Diversity (5549) Candidate logbook
Certificate in Equality and Diversity (5549) Candidate logbook www.cityandguilds.com July 2015 Version 2.0 About City & Guilds As the UK s leading vocational education organisation, City & Guilds is leading
More informationNZQA registered unit standard version 2 Page 1 of 5. Use a mini-crawler crane with outriggers to lift and place regular loads
Page 1 of 5 Title Use a mini-crawler crane with outriggers to lift and place regular loads Level 3 Credits 15 Purpose People credited with this unit standard are able to: prepare to lift and place regular
More informationDemonstrate the requirements for holding permits on high voltage electrical equipment
Page 1 of 6 Demonstrate the requirements for holding permits on high voltage electrical equipment Level 3 Credits 2 Purpose People credited with this unit standard are able to: describe the requirements
More informationNational Certificate in Concrete Construction (Sawing and Drilling) (Level 3)
NZQF NQ Ref 1613 Version 1 Page 1 of 6 National Certificate in Concrete Construction (Sawing and Drilling) (Level 3) Level 3 Credits 74 Purpose The National Certificate in Concrete Construction (Sawing
More informationNZQA registered unit standard 1768 version 5 Page 1 of 6. Title Pilot an overweight load and an overdimension load as a Class 2 certified pilot
Page 1 of 6 Title Pilot an overweight load and an overdimension load as a Class 2 certified pilot Level 4 Credits 10 Purpose This unit standard is for people acting as a Class 2 certified pilot for the
More informationLevel 3 Diploma in Policing. Qualification Specification
Qualification Specification ProQual 2015 Contents Page Introduction 3 Qualification profile 3 Qualification structure 4 Centre requirements 5 Support for candidates 5 Assessment 5 Internal quality assurance
More informationNZQA registered unit standard version 6 Page 1 of 5
Page 1 of 5 Title Demonstrate knowledge of circuit protection Level 3 Credits 3 Purpose This unit standard is for electricians and related trades who need to understand and select devices for the protection
More informationManage electricity generation dispatch
Page 1 of 6 Manage electricity generation dispatch Level 6 Credits 10 Purpose People credited with this unit standard are able to: demonstrate knowledge of principles of power system operation; identify
More informationNZQA registered unit standard version 3 Page 1 of 5
Page 1 of 5 Title Carry out carpet repairs and reinstallation Level 3 Credits 8 Purpose This unit standard is for people training for the carpet cleaning industry. People credited with this standard are
More informationPUBLIC SECTOR COMPLIANCE MANAGEMENT Audit quality management systems for compliance with weights and measures legislation
1 of 6 level: 6 credit: 13 planned review date: December 2006 sub-field: purpose: entry information: accreditation option: moderation option: Public Sector Services People credited with this unit standard
More informationNZQA registered unit standard version 1 Page 1 of 5
Page 1 of 5 Title Demonstrate knowledge of electric lighting systems Level 3 Credits 6 Purpose This unit standard covers knowledge of electric lighting for electricians and related trades. People credited
More informationNZQA Expiring unit standard 2117 version 5 Page 1 of 5. Install, test, and maintain water supply backflow prevention devices
Page 1 of 5 Title Install, test, and maintain water supply backflow prevention devices Level 4 Credits 11 Purpose This unit standard is for people who work in the plumbing industry. People credited with
More informationNZQA registered unit standard version 1 Page 1 of 5. Demonstrate knowledge of roof membrane systems
Page 1 of 5 Title Demonstrate knowledge of roof membrane systems Level 3 Credits 6 Purpose This unit standard is intended for use in the training and assessment of people carrying out the installation
More informationDemonstrate knowledge of vegetation fire behaviour
Page 1 of 5 Demonstrate knowledge of vegetation fire behaviour Level 5 Credits 8 Purpose This unit standard is for people with responsibilities for vegetation fire pre-suppression preparedness planning
More informationNZQA registered unit standard 3851 version 7 Page 1 of 5. Service commercial refrigeration and/or air conditioning systems
Page 1 of 5 Title Service commercial refrigeration and/or air conditioning systems Level 4 Credits 20 Purpose This unit standard is for people who work in the refrigeration and air conditioning sector
More informationLevel 5 Diploma in Probation Practice ( )
Level 5 Diploma in Probation Practice (8436-50) Qualification handbook for centres 500/8984/5 www.cityandguilds.com July 2010 Version 1.1 About City & Guilds City & Guilds is the UK s leading provider
More informationAbout this guide 5 Section 1: Meeting VET sector requirements 7
Contents About this guide 5 Section 1: Meeting VET sector requirements 7 1.1 How Aspire s resources assist in meeting requirements 7 1.2 Resource quality assurance processes 16 Section 2: Unit of competency
More information