Liberty City Community Collaborative for Change: A BUILD Health Challenge

Transcription

1 Welcome to Photo Taken By: Michael Marko Liberty City Community Collaborative for Change: A BUILD Health Challenge Kick Off Meeting October 28, :00-6:00pm FPSI/RLG 1

2 Meeting Results By the end of this meeting, we will have: Overview of Results Based Accountability Established an agreed-upon common result Understanding of What Works and potential indicators Reviewed Stakeholder list FPSI/RLG 2

3 Results-Based Accountability Overview October 28, 2015 Deitre L. Epps, MS Results Leadership Group MEASURABLE RESULTS FOR CLIENTS AND COMMUNITIES FPSI/RLG 3

4 Stunning Improvements Maryland Model for School Readiness, % of Maryland s kindergarteners are fully ready for school, up from 49% in and 81% last year. Only 3% of Maryland s children are developing readiness fewer than 1,700 students require considerable support to do kindergarten work. Source: Maryland State Department of Education re getting dy

5 Achieving Collective Impact with Results-Based Accountability By Deitre Epps Partner & Senior Consultant, Results Leadership Group

6 Two Key Principles of Results Based Accountability 1. Starting with ends, working backwards to means 2. Data-driven, transparent decision making

7 Distinguishing Ends Population Accountability about the well-being of WHOLE POPULATIONS For Communities Cities Counties States - Nations Performance Accountability about the well-being of CLIENT POPULATIONS For Programs Agencies and Service Systems FPSI/RLG 7

8 Translation Guide Not the Language Police Ideas 1. A condition of well-being for children, adults, families & communities 2. Group 1 Group 2 Group 3 etc. RESULT OUTCOME GOAL TRANSLATION Back to the Idea 3. etc. MEASURABLE RESULTS FOR CLIENTS AND COMMUNITIES FPSI/RLG 8

9 DEFINITIONS [ Language ] Discipline POPULATION ACCOUNTABILITY RESULT A condition of well-being for children, adults, families or communities. INDICATOR A measure which helps quantify the achievement of a result. PERFORMANCE ACCOUNTABILITY PERFORMANCE MEASURE A measure of how well a program, agency or service system is working. Three types: 1. How much did we do? 2. How well did we do it? 3. Is anyone better off? = Customer Results FPSI/RLG 9

10 Recommended Result: A Safe and Healthy Liberty City Photo Taken By: Michael Marko

11 DEFINITIONS [ Language ] Discipline POPULATION ACCOUNTABILITY PERFORMANCE ACCOUNTABILITY RESULT A condition of well-being for children, adults, families or communities. A Safe and Healthy Liberty City INDICATOR What are some measures which help quantify the achievement of this result? PERFORMANCE MEASURE What are examples of performance measure that show how well health or safety programs are working? 1. How much did we do? 2. How well did we do it? 3. Is anyone better off? FPSI/RLG 11

12 Why Distinguish Population from Performance Accountability? RESULT & INDICATORS ENDS A STRATEGY & PERFORMANCE MEASURES Client result Ends MEANS Service delivery Means MEASURABLE RESULTS FOR CLIENTS AND COMMUNITIES FPSI/RLG 12

13 Turn-the-Curve Thinking : Talk to Action Result or Program How are we doing? Indicator Baseline Why? Help? Options? Propose to do? Story behind the baseline Partners (with a role to play in turning the curve) What Works Results Based Strategic Plan (with/ Budget) MEASURABLE RESULTS FOR CLIENTS AND COMMUNITIES FPSI/RLG 13

14 A Safe and Healthy Liberty City END Population Accountability 1. Doing the right things? Community-Wide Strategy/Partners MEANS? X Performance Accountability 2. Doing those things right? Client Outcomes END Program Performance Measures (baselines) MEASURABLE RESULTS FOR CLIENTS AND COMMUNITIES FPSI/RLG 14

15 Snack Break FPSI/RLG 15

16 Right data for useful feedback? FPSI/RLG 16

17 Criteria for Selecting Indicators ü Communication Power Does the indicator communicate to a broad range of audiences? ü Proxy Power Does the indicator say something of central importance about the result? Does the indicator bring along the data herd? ü Data Power Quality data available on a timely basis. FPSI/RLG MEASURABLE RESULTS FOR CLIENTS AND COMMUNITIES 17

18 Potential Liberty City Indicators Asthma ED Rates, Adults Asthma ED Rates, Youth Asthma Hospitalization Rates, Adults Asthma Hospitalization Rates, Youth Unintentional Injury ED Rates, Adults Unintentional Injury ED Rates, Youth (Disaggregated by gender) by gender) Diabetes ED Rates, Adults Diabetes Hospitalization Rates, Adults Unintentional Injury Hospitalization Rates, Youth (Disaggregated Firearm Injury ED Rates, Adults Firearm Injury ED Rates, Youth Firearm Injury Hospitalization Rates, Adults Firearm Injury Hospitalization Rates, Youth Juvenile Violent Charges Juvenile Arrests Unintentional Injury Hospitalization Rates, Adults FPSI/RLG 18

19 Choosing Indicators Candidate Indicators Communication Power Proxy Power Data Power Measure 1 Measure 2 Measure 3 Measure 4 Measure 5 Measure 6 Measure 7 Measure 8 H M L H H M L H M L H H H H L Data Development Agenda FPSI/RLG MEASURABLE RESULTS FOR CLIENTS AND COMMUNITIES 19

20 Turn-the-Curve Thinking Liberty City Result How are we doing? Indicator Baseline Why? Help? Options? Propose to do? Story behind the baseline Partners (with a role to play in turning the curve) What Works Results Based Strategic Plan (with Budget) MEASURABLE RESULTS FOR CLIENTS AND COMMUNITIES FPSI/RLG 20

21 The Matter of Baselines OK? Return* on Investment History Forecast Turning the Curve Baselines have two parts: history and forecast * The ROI is not financial, it is Results MEASURABLE RESULTS FOR CLIENTS AND COMMUNITIES FPSI/RLG 21

22 Turn-the-Curve Thinking : Liberty City Result: Indicator Baseline Why? Story behind the baseline Research Agenda MEASURABLE RESULTS FOR CLIENTS AND COMMUNITIES FPSI/RLG 22

23 Turn-the-Curve Thinking Liberty City Result: Indicator Baseline Story behind the baseline Research Agenda Help? Partners (with a role to play in turning the curve) MEASURABLE RESULTS FOR CLIENTS AND COMMUNITIES FPSI/RLG 23

24 Turn-the-Curve Thinking : Liberty City Result: Indicator Baseline Story behind the baseline Research Agenda Options? Partners (with a role to play in turning the curve) Research Agenda What Works MEASURABLE RESULTS FOR CLIENTS AND COMMUNITIES FPSI/RLG 24

25 Turn-the-Curve Thinking : Talk to Action Result: Indicator Baseline Story behind the baseline Research Agenda Partners (with a role to play in turning the curve) What Works Research Agenda Propose to do? Criteria: Leverage; Feasible; Specific; Values Strategy MEASURABLE RESULTS FOR CLIENTS AND COMMUNITIES FPSI/RLG 25

26 Turn-the-Curve Thinking : Liberty City Result How are we doing? Indicator Baseline Why? Help? Options? Propose to do? Story behind the baseline Partners (with a role to play in turning the curve) What Works Results Based Strategic Plan (with Budget) MEASURABLE RESULTS FOR CLIENTS AND COMMUNITIES FPSI/RLG 26

27 Five Conditions of Collective Impact ü A common agenda ü Shared measurement systems ü Mutually reinforcing activities ü Continuous communication ü A backbone support organization

28 Performance Measures 1. How much did we do? Who are our customers and what services do we provide to them? 2. How well did we do it? How well do we provide those services? 3. Is anyone better off? What is the desired impact of those services for/on our customers (a.k.a. customer results )? 28

29 Management, Budgeting & Strategic Planning Population Accountability Management Monthly or quarterly performance assessment and action planning using the framework./ steps. Use framework / steps at all levels of implementation in the agency. Budgeting Use the Performance Report format for budget hearings and budget submissions to present current performance and what will be done next year to improve. Budget priorities informed by the Strategic Plan Strategic Planning Population Level Results & Indicators, comprehensive strategy among and all stakeholders Agency Level Each department s role in comprehensive strategy. Agency s multi-year priorities. RLG/FPSI 29

30 Management, Budgeting & Strategic Planning Management Monthly or quarterly performance assessment and action planning using the framework./ steps. Use framework / steps at all levels of implementation in the agency. Budgeting Use the Performance Report format for budget hearings and budget submissions to present current performance and what will be done next year to improve. Budget priorities informed by the Strategic Plan Program Accountability Strategic Planning Population Level Results & Indicators, comprehensive strategy among all stakeholders Agency Level Each department s role in comprehensive strategy. Agency s multi-year priorities. RLG/FPSI 30

31 Thank You! Feel free to questions to: Deitre Epps For copies of Trying Hard is Not Good Enough by Mark Friedman FPSI/RLG 31

32 Stakeholders Who else needs to be a part of this work? FPSI/RLG 32

33 Commitment to Action Next meeting: December 18 th, pm Location: TBD FPSI/RLG 33