Situational Leadership

Transcription

1 Situational Assessing Employee/Volunteer Readiness and Leader Response AEDG 2016 Dr. Michael Jacoby Executive Director/CEO Illinois ASBO Situational Agenda Lead Assessment Overview & Application of the Model Dialogue on Real Situations Situational Designed by Paul Hersey & Ken Blanchard Behavioral Scientists Co-authors of The One-Minute Manager Situational is just organized common sense 3 1

2 Relationship Behavior 10/21/2016 What is? is an attempt to influence the behavior of another person or group Influencing behavior is not an event, but a process As people master tasks, the type of leadership they need changes The ability to influence is directly related to a leaders understanding of the employee/volunteer s readiness for a task/function and matching leader style to that need 4 How do we Lead / Influence? Task Tell and Show What to Do, When and How to Do It Set Goals Clarify Expectations Closely Supervise Monitor Work Evaluate Performance Relationship Provide Support and Encouragement Participate in Shared Decision Making Delegate Decision Making Authority and Support Decisions 5 Situational HIGH LOW Task Behavior HIGH 2

3 Situational What behaviors do you see yourself doing the most in the workplace? Telling, Guiding, Directing, Instructing Selling, Persuading, Explaining, Clarifying Participating, Encouraging, Supporting Delegating, Observing, Monitoring What are your typical relationship behaviors in the workplace? High Task and Low Relationship High Task and High Relationship Low Task and High Relationship Low Task and Low Relationship 3

4 Using Situational Step 1: Identify the specific job, task or activity Step 2: Assess current performance readiness Step 3: Match leader response Assessing Performance Readiness Style Related to Performance Readiness 4

5 Using Situational What are your typical relationship behaviors in the workplace? High Task and Low Relationship High Task and High Relationship Low Task and High Relationship Low Task and Low Relationship What communication strategies might be employed to encourage a different working relationship? Dialogue in Small Groups 1. Describe a situation in your office (past, present, future) where strategies need(ed) to be developed for: a. a follower starting a new task, or b. an experienced follower whose performance is diminishing 2. Work through the Situational Process 3. What communication strategies might be employed to encourage a different working relationship? 5

6 Turn this around now you are the employee? Consider how your boss typically deals with you. How would you prefer to be dealt with? If they are the same no problem. What behaviors do you see your boss doing the most in the workplace? Telling, Guiding, Directing, Instructing Selling, Persuading, Explaining, Clarifying Participating, Encouraging, Supporting Delegating, Observing, Monitoring What communication strategies might be employed to encourage a different working relationship? Questions? 6

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9 Situational Making Application: What are your typical relationship behaviors in the workplace? High Task and Low Relationship High Task and High Relationship Low Task and High Relationship Low Task and Low Relationship What communication strategies might be employed to encourage a different working relationship? Consider how your boss typically deals with you. What behaviors do you see your boss doing the most in the workplace? Telling, Guiding, Directing, Instructing Selling, Persuading, Explaining, Clarifying Participating, Encouraging, Supporting Delegating, Observing, Monitoring What behaviors would you want see your boss doing the most in the workplace? Telling, Guiding, Directing, Instructing Selling, Persuading, Explaining, Clarifying Participating, Encouraging, Supporting Delegating, Observing, Monitoring What communication strategies might be employed to encourage a different working relationship?