Leadership Practices Resources. Barbara Balik November 2016

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1 Leadership Practices Resources Barbara Balik November 2016

2 Healthy Habits used by Mayo Stress Management and Resiliency Training (SMART) Program among Department of Radiology Faculty: A Pilot Randomized Clinical Trial. Sood A, Sharma V, Schroeder DR, Gorman B. Explore (NY) Nov-Dec;10(6): doi: /j.explore Epub 2014 Aug 21.

3 Healthy Habits Physical activity Forgiveness Portion Sizes Preventive healthcare testing Adequate sleep Try something new Strength and flexibility Laugh Family and friends Address addictive behaviors Quiet your mind Gratitude

4

5 Achor, S. (2011). The Happiness Advantage: Seven Principles that Fuel Success and Performance at Work. NY: Virgin Books. Balik, B., Gilbert, J. (2010). The Heart of Leadership: Inspiration and Practical Guidance for Transforming Your Health Care Organization. Chicago: AHA Press. Balik B, Conway J, Zipperer L, Watson J. The Patient and Family Experience. IHI Innovation Series white paper. Cambridge, Massachusetts: Institute for Healthcare Improvement; Bennis, W On Becoming a Leader, 4 th ed. Philadelphia: Basic Books. Braaten, J, Bellhouse, D. Improving Patient Care by Making Small Sustainable Changes. Nursing Economics, May-June 2007, Vol 25, No. 3, Buckingham, M., Coffman, C. (20015). First Break All the Rules: What the World s Greatest Managers Do Differently. New York: Simon & Schuster. Collins, J. (2009). How the Mighty Fall. NY: Harper Collins Collins, J. (2001). Good to Great, NY: Harper Business.

6 Collins, J. (2005). Good to Great & the Social Sectors: A Monograph to Accompany Good to Great. Boulder, CO: Drzymalski, Gladstone, Troyani, Niu. TINYpulse Engagement Organizational Culture Report Duhigg, C. (2012). The Power of Habit: Why We Do What We Do in Life and Business. NY: Random House. Edmondson, A. (2012). Teaming: How Organizations Learn, Innovate, and Compete in the Knowledge Economy. San Francisco: Jossey-Bass. Gilbert, J. (2007). Strengthening the Ethical Wisdom: Tools for Transforming Your Healthcare Organization. Chicago: Health Forum Heath, C. & D. (2010). Switch: How to Change Things When Change is Hard. NY: Random House. Heifetz, R. (1994). Leadership Without Easy Answers. Cambridge, MA: Belknap Press. Heifetz, R., Grashow, A., Linsky, M. (2009). The Practice of Adaptive Leadership. Boston: Harvard Business Press.

7 Kenagy, J. (2009). Designed to Adapt. Second River Publishing. Kouzes, J., Posner, B. (2012). The Leadership Challenge. San Francisco: Jossey- Bass. Kouzes, J., Posner, B. (2003). Encouraging the Heart: A Leaderʼs Guide to Rewarding & Recognizing Others. San Francisco: Jossey-Bass. Krause, T. (2007). NASA after Columbia & Lessons for Healthcare. National Patient Safety Board of Governors presentation. June Keroack, M., Youngbird, B., Cerese, J., Krsek, C., Prellwitz, L., Trevelyan, E. Organizational factors associated with high performance in quality & safety in academic medical centers. Academic Medicine 82: , December 2007 Maslach, C., Schaufeli, W., Leiter, M. Job Burnout. Annu. Rev. Psychol : Parry, W. (2015) Big Change, Best Path: Successfully Managing Organizational Change with Wisdom, Analytics, and Insight. London: Kogan Page. Patterson, et al., (2008). Influencer. New York: McGraw-Hill. Pink, D. (2009). Drive: Surprising Truth About What Motivates Us. NY: Riverhead Books. Rother, M. (2010). Toyota Kata: Managing People for Improvement, Adaptiveness, and Superior Results. NY: McGraw Hill.

8 Schein, E. (1999). The Corporate Culture Survival Guide: Sense & Nonsense About Cultural Change. San Francisco: Jossey-Bass. Schein, E. (2004). Organizational Culture & Leadership, 3rd Edition. San Francisco: Jossey-Bass. Schien, E. (2011). Helping: How to Offer, Give, and Receive Help. San Francisco: Berrett-Koehler. Schien, E. (2013). Humble Inquiry: The Gentle Art of Asking Instead of Telling. San Francisco: Berrett-Kowhler. Scoville, R., Little, K., Rakover, J., Luther, K., Mate, K., Sustaining Improvement. IHI White Paper. Cambridge, MA: Institute for Healthcare Improvement; Improvement.aspx Seligman, M. (2002). Authentic Happiness. NY: Free Press Senge, P. (2006). The Fifth Discipline: The Art and Practice of the Learning Organization. New York: Doubleday.

9 Senge, P., Roberts, C., Ross, R., Smith, B. Kleiner, A. (1994). The Fifth Discipline Fieldbook: Strategies and Tools for Building a Learning Organization. New York: Doubleday. Senge, P., Kleiner, A., Roberts, C., Ross, R., Roth, G., Smith, B., (1999). The Dance of Change: The Challenges of Sustaining Momentum in Learning Organizations. New York: Doubleday. Spear, S. (2010). The High Velocity Edge. New York: McGraw Hill. Spear, S., Bowen, HK. Decoding the DNA of the Toyota Production System. Harvard Business Review, Sept-Oct 1999; 77; Spear, S. Learning to Lead at Toyota. Harvard Business Review, May 2004; Spear, S. Fixing Health Care from the Inside, Today. Harvard Business Review, Sept 2005; Spear, S., Schmidhofer, M. Ambiguity & Workarounds as Contributors to Medical Error. Annals of Internal Medicine, April, 19, 2005, Vol. 142, No. 8,

10 Swenson, S., Kabcenell, A., Shanafelt, T. Physician-Organization Collaboration Reduces Physician Burnout and Promotes Engagement: The Mayo Clinic Experience. Journal of Healthcare Management 61:2 March/April Suchman, A., Sluyter, D., & Williamson, P. (2011). Leading Change in Healthcare: Transforming Organizations Using Complexity, Positive Psychology, and relationship-centered care. London: Radcliffe. Tucker, A. & Edmondson, A. Why Hospitals Donʼt Learn from Failures: Organizational & Psychological Dynamics that Inhibit System Change. California Management Review, Vol. 45. No 2, Winter 2003, Wachter, R. (2012). Understanding Patient Safety, 2 nd Edition. New York: McGraw Hill. Weick, K., Sutcliffe, K. (2001). Managing the Unexpected: Assuring High Performance in an Age of Complexity. San Francisco: Jossey-Bass. Youngberg, B. ed. (2013). Patient Safety Handbook, 2 nd Edition. Burlington, MA: Jones & Bartlett.

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