MANAGING YOUTH VOLUNTEERS
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1 MANAGING VOLUNTEERS
2 AGENDA 5 Elements of Management Planning your youth volunteer program Recruiting youth Orienting and training youth volunteers Supervising and recognizing youth volunteers Evaluating your youth volunteer program Questions
3 5 ELEMENTS OF VOLUNTEER MANAGEMENT 1. Planning a Program 5.Evaluating Programs 2.Recruiting and Placing 4.Supervising and Recognizing 3.Orienting and Training and Staff
4 5 ELEMENTS OF VOLUNTEER MANAGEMENT 1. Planning a Program 5.Evaluating Programs 2.Recruiting and Placing 4.Supervising and Recognizing 3.Orienting and Training and Staff
5 1. Planning a Program PLANNING A VOLUNTEER PROGRAM
6 1. Planning a Program PLANNING RESOURCES
7 1. Planning a Program START BY ASKING THE RIGHT QUESTIONS
8 1. Planning a Program WHEN VOLUNTEER They will 1. Be involved as adults. 2. Benefit from it. 3. Be better citizens. 4. Enhance the perceptions of adults.
9 1. Planning a Program ASK THE RIGHT QUESTIONS
10 1. Planning a Program BENEFITS OF ENGAGING Improve your organizational culture Invest in the future Bring new energy & specialized skills Tackle tough chores Great for PR
11 1. Planning a Program PROS & CONS OF YOUNG VOLUNTEERS IN YOUR ORGANIZATION What makes you excited to engage young people in your work? What is your biggest hesitation/fear about engaging young volunteers at your organization?
12 1. Planning a Program PREPARE YOUR ORGANIZATION FOR INVOLVEMENT Seek broad buy-in Host staff trainings Risk management Have basic systems in place Start small
13 5 ELEMENTS OF VOLUNTEER MANAGEMENT 1. Planning a Program 5.Evaluating Programs 2.Recruiting and Placing 4.Supervising and Recognizing 3.Orienting and Training and Staff
14 2.Recruiting and Placing RECRUITING YOUNG VOLUNTEERS
15 2.Recruiting and Placing YOUNG PEOPLE FIND SERVICE TO BE MEANINGFUL WHEN. It is personally relevant to them. The activity is age-appropriate and interesting/engaging. There is a social element.
16 2.Recruiting and Placing WHY DO YOUNG PEOPLE VOLUNTEER? They want to give back. For club/school hours. Feeling that they are making a difference. College applications. Their friends volunteer. As volunteer managers, how can we use this to our advantage?
17 2.Recruiting and Placing BARRIERS TO VOLUNTEERISM Erratic, unpredictable schedules Lack of free time Lack of transportation Lack of knowledge or skill
18 2.Recruiting and Placing RETAINING VOLUNTEERS Offer Options. Knowledge Needed Skills Needed Activity Level Frequency Shift Time Shift Length Commitment Level #1 Reason for not volunteering: Lack of time.
19 2.Recruiting and Placing PROJECT IDEAS FOR Drives (food, clothing, children s items, etc.) Custom crates, blankets and treats for animal shelter Start a community garden- donate the food. Host a healthy cooking class for friends or neighbors Plant trees Pen pal programs Send care packages to deployed troops, veterans, or wounded soldiers. Make cards for the senior center Pick up trash and clean your neighborhood.
20 2.Recruiting and Placing TIPS FOR RECRUITING YOUNG PEOPLE Use language that makes sense Social Media Partner with schools Meet young people where they are
21 5 ELEMENTS OF VOLUNTEER MANAGEMENT 1. Planning a Program 5.Evaluating Programs 2.Recruiting and Placing 4.Supervising and Recognizing 3.Orienting and Training and Staff
22 3.Orienting and Training ORIENTING & TRAINING YOUNG VOLUNTEERS
23 3.Orienting and Training Orientation VS Training
24 3.Orienting and Training ORIENTATION ELEMENTS Cause: Why should I be volunteering here? System: How will I be volunteering here? Social: Where do I fit in? Explain the why Highlight development of skills and work experience. Provide concise information that is relevant to their role. Spend time on this item because it is important to youth.
25 3.Orienting and Training TRAINING ELEMENTS The process of providing youth volunteers with the ability to perform specific types of work Knowledge Skills Attitudes
26 3.Orienting and Training TIPS FOR DESIGNING YOUR ORIENTATION & TRAINING Pick a good time Adapt your handouts Consider a volunteer mentor Cover relevant processes Introduce yourself to parent/guardian Encourage questions Be thorough Build in physical activity Keep it informal
27 5 ELEMENTS OF VOLUNTEER MANAGEMENT 1. Planning a Program 5.Evaluating Programs 2.Recruiting and Placing 4.Supervising and Recognizing 3.Orienting and Training and Staff
28 4.Supervising and Recognizing SUPERVISING & RECOGNIZING VOLUNTEERS
29 4.Supervising and Recognizing ACTIVITY: THE IMPORTANCE OF SUPERVISION Think of a negative volunteer/work experience you had as a youth oto what extent did your supervisor contribute? Think of a really great volunteer/work experience you had as a youth oto what extent did your supervisor help contribute?
30 4.Supervising and Recognizing STEPS IN SUPERVISING VOLUNTEERS Step 1: Define and Communicate Clear Expectations Step 2: Guide and Support Step 3: Ensure that Feel Rewarded and Recognized
31 4.Supervising and Recognizing TIPS FOR SUPERVISING TEEN VOLUNTEERS Step 1: Define & Communicate Clear Expectations Be specific. Focus on policies and procedures Identify who they can approach for questions.
32 4.Supervising and Recognizing TIPS FOR SUPERVISING TEEN VOLUNTEERS Step 2: Guide & Support Be encouraging Support, don t control. Assign a mentor Schedule regular check-in s Take care of the person, not the task. If you take care of the person, they will take care of the task.
33 4.Supervising and Recognizing TIPS FOR RECOGNIZING VOLUNTEERS Step 3: Ensure Feel Recognized Use traditional & social media Send a note to their school or parent Nominate them for an award. Offer leadership opportunities Provide a small gift
34 5 ELEMENTS OF VOLUNTEER MANAGEMENT 1. Planning a Program 5.Evaluating Programs 2.Recruiting and Placing 4.Supervising and Recognizing 3.Orienting and Training and Staff
35 5.Evaluating Programs EVALUATING VOLUNTEER PROGRAMS
36 5.Evaluating Programs TIPS FOR EVALUATING AS VOLUNTEERS Reflection vs. Evaluation Consider a self-assessment tool Diversify your feedback Be specific Focus on work skills AND contribution
37 5 ELEMENTS OF VOLUNTEER MANAGEMENT 1. Planning a Program 5.Evaluating Programs 2.Recruiting and Placing 4.Supervising and Recognizing 3.Orienting and Training and Staff
38 QUESTIONS?
39 THANK YOU!
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