Modern Leadership in Modern Practices

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1 Modern Leadership in Modern Practices Dr Richard More Managing Director: Xytal Health Management Ltd. Chair: Xytal Technology Ltd. & Fingo Marketing Ltd. :

2 What Xytal does: Process Improvement (GPFV). Correspondence Management. Federation Development. Practice Diagnostic. Bespoke Consulting. 23 June 2017 (c) Xytal

3 Today we will: Touch on Modern Practices Look at an example Change Model Characterise at Powers for change Review a classification of Leadership Styles 23 June 2017 (c) Xytal

4 A growing ageing population with more complex needs Dementia: 2021 > 1, Cancer: 2030 > 3,000,000 (Prevalence) Diabetes: ,000 (Extra) IHD ,000 (Extra) Multiple Conditions: ,9000,000 BMA (2016) Developing General Practice Support 23 June 2017 (c) Xytal

5 The Volume of Work m consultations 8 Mins 3 consultations a year m consultations 12 Mins 6 consultations a year Health and Social Care Information Centre, Trends in consultation (c) Xytal 2006 rates in general practice, 2 September

6 The Result The 2015 respondents reported the lowest levels of job satisfaction amongst GPs since before the introduction of their new contract in 2004, the highest levels of stress since the start of the survey series, and an increase since three years ago in the proportion of GPs intending to quit direct patient care within the next five years June 2017 (c) Xytal lgpworklifesurveyreport/eighthnationalgpworklifesurveyreport.pdf

7 Thriving in a Changing World The picture is pretty bleak gentlemen... The worlds climates are changing, the mammals are taking over, and we all have a brain about the size of a walnut.

8 Organisations have to realise that what made them successful in the past may well stand in the way of their success in the future. Charles Handy (2000) The Empty Raincoat

9 Lewin s Change Model Unfreeze Change Refreeze Lewin (1947) Frontiers in Group Dynamics In Cartwright, D. (Ed.), Field Theory in Social Science. London: Social Science Paperbacks. 23 June 2017 (c) Xytal

10 Unfreeze 23 June 2017 (c) Xytal

11 Change Lewin s force field model 23 June 2017 (c) Xytal

12 Expectancy Theory Motivation Effort leads to performance Extrinsic Performance leads to rewards Effort/Performance Rewards Decent rewards are available Intrinsic Vroom, V. (1964) Work and Motivation Wiley

13 Refreeze Have to work in the environment. Have to work for the individual. 23 June 2017 (c) Xytal

14 23 June 2017 Xytal

15 Be hard on the question If I had an hour to solve a problem I d spend 55 minutes thinking about the problem and 5 minutes thinking about solutions Einstein 23 June 2017 (c) Xytal

16 Recap Need for change to be a Modern Practice 3 step change program. 23 June 2017 (c) Xytal

17 Power Power is the ability to get and individual or organisation to do something it would not have otherwise done Johnson and Scholes After Dahl (1957) 23 June 2017 (c) Xytal

18 Leaders are individuals who deploy power By personal interactions

19 5 Power Bases Reward Power Coercive Power Referent (Charismatic) Power Legitimate Power Expert Power French and Raven (1958) 23 June 2017 (c) Xytal

20 Is this Management or Leadership? Management is doing things right, leadership is doing the right thing Peter Drucker If you don t believe the messenger you wont believe the message Kouzes & Posner (2003) Clearly articulate and travel towards a vision for the future Bennis and Nanus (1997) (c) Xytal

21 Heroic Leadership There are two kinds of people who are staying on this beach: those who are dead and those who are going to die. Now let s get the hell out of here. General (then Col) George Taylor, Omaha Beach, 6 June June 2017 (c) Xytal

22 Goleman 6 leadership styles. Goleman (2000) Leadership that gets results Harvard Business Review Leadership Style Coercive Authorit ative Affiliative Democratic Pace setting Coaching Style in a Phrase Do what I tell you Come with Me People come first What do you think Do as I do, now Try this When it works best In a crisis Need for new vision or direction Heals rifts in a team Need for consensus particularly key individuals 23 June 2017 (c) Xytal Quick results highly motivated and competent team To help an individual improve long term strengths

23 Goleman s 6 leadership styles Goleman (2000) Leadership that gets results Harvard Business Review Leadership Style Coercive Authoritative Affiliative Democratic Pace setting Coaching Emotional intelligence Drive to achieve self control Self confidence, Empathy Empathy, Comms Skills Collaboration, Comms. Conscientious Initiative, drive Self awareness, Empathy Developing Others 23 June 2017 (c) Xytal

24 In Summary Thought about the Modern Practices An example Change Model Looked at Powers for change Reviewed a classification of Leadership Styles 23 June 2017 (c) Xytal

25 Questions (in a moment) 23 June 2017 (c) Xytal

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