Corrective Action Plans. Metrobus Category 4: System-wide Maintenance Issues (2 Findings and 2 Required Actions)

Transcription

1 Corrective Action Plans Metrobus Category 4: System-wide Maintenance Issues (2 Findings and 2 Required Actions) 610

2 Finding B-7 Required Action B-4-7-a Federal Transit Administration (FTA) Safety Management Inspection (SMI) MAR 16 APR Washington Metropolitan Area Transit Authority (WMATA) B-4-7-a 1 09/11/15 WMATA FTA 1 of 7 611

3 Finding B-7 Required Action B-4-7-a Table of Contents 1 BACKGROUND PURPOSE FTA FINDING FTA REQUIRED ACTION ANALYSIS AND RECOMMENDATION ANALYSIS RECOMMENDATION ACTION PLAN DESCRIPTION APPROACH SCHEDULE BUDGET / COST ESTIMATE INTERNAL STAKEHOLDERS CAP COMPLETION DOCUMENTATION PERFORMANCE MEASURES VERIFICATION CAP APPROVAL /11/15 WMATA FTA 2 of 7 612

4 Finding B-7 Required Action B-4-7-a 1 Background The Federal Transit Administration (FTA) completed a Safety Management Inspection (SMI) of the Washington Metropolitan Area Transit Authority (WMATA) rail and bus systems. FTA issued Safety Directive 15-1 identifying 54 safety findings and 91 required actions to improve safety. 2 Purpose This Corrective Action Plan has been developed to address Safety Finding No. B-7 and its Required Action B-4-7-a. 2.1 FTA Finding The bus maintenance materials procurement process is not being executed in accordance with FTA standards meant to ensure the safety and quality of parts being purchased (FTA Circular F). 2.2 FTA Required Action WMATA must develop and implement a plan to bring its bus maintenance materials procurement process into compliance with FTA Circular F. This plan must include a formal testing process for newly procured parts and enhancements to the process currently used to accept new bus vehicles. 3 Analysis and Recommendation 3.1 Analysis Metro believes that its bus maintenance materials procurement processes are in compliance with FTA Circular F as it relates to the solicitation process. However, there is a deficiency in formal testing/inspection process for incoming materials. Findings as it relates to new bus vehicle will be addressed as part of B-4-8-a. 1 09/11/15 WMATA FTA 3 of 7 613

5 Finding B-7 Required Action B-4-7-a 3.2 Recommendation WMATA will fully implement SOP 3.20 Incoming Parts Inspection Program; which details the Quality Control and Inspection procedures utilized during the receiving process for BMNT materials. As well as SOP 4.6 Materials Discrepancy Reporting, the procedure for identifying, reporting, and tracking non-conforming materials, and ensure compliance with SOP 3.8 Bus Change Control Board. Two additional staff QC inspectors will be on board by October 01, 2015, with reports submitted monthly as outlined in SOP s. 4 Action Plan Description 4.1 Approach Deliverable 1) SOP 3.20 Incoming Parts Inspection 2) SOP 4.6 Materials Discrepancy Reporting Description Incoming Parts Inspection Program; which details the Quality Control and Inspection procedures utilized during the receiving process for BMNT materials. Materials Discrepancy Reporting, the procedure for identifying, reporting, and tracking non-conforming materials. 3) SOP 3.8 Bus Change Control Board Review and assure compliance with SOP 3.8 BCCB Review SOP 3.8 to determine if Finalize and Sign off of SOPs 4) revisions are needed to include new 3.8, 3.2 and 4.6 quality inspectors and SOPs 3.2 and ) Implementation of QC program outlined in SOP 3.20 and documentation of staff hiring. 6) Monthly compliance/findings reports. 7) The Office of Safety Assurance Complete hiring process for two QC Inspectors, and train to SOP Develop monthly compliance/findings reports that are actionable The Office of Safety Assurance validate all processes are in place and functioning Responsible Party Estimated Completion Date Tara Wasiak 10/01/15 Tara Wasiak 10/01/15 Sebastian Silvani 10/01/15 Tara Wasiak 10/01/15 Tara Wasiak 12/01/15 Tara Wasiak 01/01/16 Charles Briscoe 04/01/ /11/15 WMATA FTA 4 of 7 614

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7 Finding B-7 Required Action B-4-7-a 7 Verification Review of updated SOPs and material defect reports. 1 09/11/15 WMATA FTA 6 of 7 616

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9 Finding B-8 Required Action B-4-8-a Federal Transit Administration (FTA) Safety Management Inspection (SMI) MAR 16 APR Washington Metropolitan Area Transit Authority (WMATA) B-4-8-a 1 09/11/15 WMATA FTA 1 of 7 618

10 Finding B-8 Required Action B-4-8-a Table of Contents 1 BACKGROUND PURPOSE FTA FINDING FTA REQUIRED ACTION ANALYSIS AND RECOMMENDATION ANALYSIS RECOMMENDATION ACTION PLAN DESCRIPTION APPROACH SCHEDULE BUDGET / COST ESTIMATE INTERNAL STAKEHOLDERS CAP COMPLETION DOCUMENTATION PERFORMANCE MEASURES VERIFICATION CAP APPROVAL /11/15 WMATA FTA 2 of 7 619

11 Finding B-8 Required Action B-4-8-a 1 Background The Federal Transit Administration (FTA) completed a Safety Management Inspection (SMI) of the Washington Metropolitan Area Transit Authority (WMATA) rail and bus systems. FTA issued Safety Directive 15-1 identifying 54 safety findings and 91 required actions to improve safety. 2 Purpose This Corrective Action Plan has been developed to address Safety Finding No. B-8 and its Required Action B-4-8-a. 2.1 FTA Finding Newly delivered buses have body, system, and component problems. 2.2 FTA Required Action WMATA must conduct a resource evaluation regarding overall staffing and resources available to Corporate Quality Assurance and to other quality divisions and departments within Bus Maintenance and Bus Operations to support in-plant inspection and general maintenance materials procurement. Options to re-instate factory visits must also be considered as part of this assessment. 3 Analysis and Recommendation 3.1 Analysis Our SAFE department has two dedicated, full-time Safety Officers who are Certified Quality Auditors, by the American Society of Quality, with more than 20 years of transportation experience and specialization in bus maintenance. Since 2010, Metrobus and MetroAccess (BUS/ACCS) Safety Officers have been performing First Article Inspection. In 2011, BUS/ACCS Safety Officers started creating a certifiable items list (CIL) and safety inspection report in conjunction with the Pre-delivery Configuration Audit. The CIL is created from the request for proposal (RFP) and Pre-delivery Configuration Audit. The safety inspection report will capture any hazard that the CIL does not capture. WMATA requests consideration by FTA of these facts. 1 09/11/15 WMATA FTA 3 of 7 620

12 Finding B-8 Required Action B-4-8-a 3.2 Recommendation WMATA will include a review of SOP 3.11 to ensure that it accurately describes the process for new bus acceptance as outlined in the WMATA Bus Procurement procedures provided to FTA. WMATA will be in full compliance with SOP 3.11 New Bus Acceptance. Safety Assurance (SA) will conduct an audit of compliance of SOP 3.11 as well as all other bus procurement inspection processes to include a resource evaluation. 4 Action Plan Description 4.1 Approach Deliverable 1) First Article Inspection 2) Certifiable Items List (CIL) Description Inspection of the first completed bus at the plant. All safety items from the request for proposal (RFP) at the plant and at the authority. All safety items from First Article Inspection 3) Safety Inspection Report once the bus reaches the authority. Responsible Party Raquelle Gilbert Raquelle Gilbert Raquelle Gilbert 4) Temporary Use Notice Place bus in service with a restriction Raquelle Gilbert 5) Certificate of Compliance Place bus in service with no restrictions. Raquelle Gilbert Review of SOP 3.11by Review of SOP 3.11 to ensure that it COUN/BENG BENG for technical accurately describes the process for new bus Marc 6) requirements and COUN acceptance as outlined in the WMATA Bus Biondi/Sebastian for compliance with FTA Procurement procedures provided to FTA Silvani requirements. The Office of Safety Assurance audit of all The Office of Safety Charles 7) bus procurement acceptance processes as Assurance Briscoe well as evaluation of resource allocation. Estimated Completion Date Within 2 weeks of returning from plant Within 2 weeks of returning from plant Within 30 days of reaching the authority Within 30 days of reaching the authority Within 60 days of the entire fleet reaching the authority 01/01/16 04/01/ /11/15 WMATA FTA 4 of 7 621

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14 Finding B-8 Required Action B-4-8-a 5 CAP Completion Documentation After Metro s collective review, a memorandum with enclosed CAP deliverables (refer to 4.1) will be provided to FTA to support the closure of required action. 6 Performance Measures WMATA will establish a baseline expectation for inspection activities to be performed on-set as part of their revisions to SOP Verification Review of updated SOP and Quality Audit Report. 1 09/11/15 WMATA FTA 6 of 7 623

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