Jungheinrich AG Capital Markets Day Kaltenkirchen, June 27, 2017
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1 Jungheinrich AG Capital Markets Day Kaltenkirchen, June 27, 2017
2
3 Capital Markets Day 2017 Business Model Financial Services Andreas Urbanski Head of Corporate Finance Kaltenkirchen, June 27, 2017
4 1 Financial Services at a Glance
5 The Jungheinrich Business Model Capital Markets Day - Kaltenkirchen, June 27,
6 Business Fields Intralogistics New truck business Development, production and sale of new forklifts including logistics systems and mail-order business, focus on direct sales Short-term hire Hire periods: generally 1 day to 24 months Targeted degree of capacity utilization 70% to 80% Ø-Inventory 2016 = 53 thousand trucks (+18% yoy) Used equipment After-sales service Marketing of used equipment (leasing, short-term hire and trade-ins) Professional reconditioning of forklifts in the Dresden Used Equipment Centre 6,500 employees in the global aftersales organization, thereof 4,600 aftersales service engineers Capital Markets Day - Kaltenkirchen, June 27,
7 Financial Services Principles and Objectives Business policy Sales policy Service function for Jungheinrich sales division Substantial financial services profits are stated in sales division New truck business/after-sales services/used equipment Promotion and expansion of new truck business and after-sales services Principle: Every financial service agreement to cover full service and maintenance Permanent customer retention Flexible, customized contracts Matching refinancing (term and interest) Risk management Balance sheet Regular creditworthiness checks Quarterly assessment of contractual/residual value risks Transparency and process reliability via Group database Full disclosure on Jungheinrich s consolidated balance sheet Capital Markets Day - Kaltenkirchen, June 27,
8 Main Types of Contracts Direct contracts (Sale & lease back and forfaiting) Financial Services contract Payment Refinancing contract Customer Jungheinrich Bank Payment Classification in finance lease and operating lease contracts Vendor contracts Customer Financial Services contract Payment Bank Full Service contract Jungheinrich Truck sale, residual value guarantee Classification in on the balance sheet and off balance sheet contracts About three quarters of all contracts are finance leases Capital Markets Day - Kaltenkirchen, June 27,
9 Basics Financial Services Main refinancing Types (I) Customer Bank Equipment sale Selling price Lease back contract Jungheinrich Jungheinrich concludes a Financial Services contract (finance rate and Full-Service rate) with the customer. Jungheinrich sells equipment to the bank. The equipment will be leased back from the bank via lease back contract. Bank pays the selling price for the equipment to Jungheinrich. The lease back contract contains a residual value guarantee from Jungheinrich. -> Jungheinrich will buy back the equipment at the end of the contract from the bank for the contractual residual value. Capital Markets Day - Kaltenkirchen, June 27,
10 Basics Financial Services Main refinancing Types (II) Customer Bank Equipment sale Selling price Invoice of Full-Service from JH/Payment of bank Jungheinrich Jungheinrich mediates the customer to the bank. Customer and bank conclude a Financial Services contract. Jungheinrich sells the equipment to the bank (incl. residual value guarantee). Bank pays the selling price to Jungheinrich. The finance rate and the Full-Service rate will be invoiced by the bank to the customer. Jungheinrich invoices the bank for the Full-Service. The bank forwards the Full-Service rate of the customer to Jungheinrich. This is the most common type of Vendor Leasing, other special types do exist. Capital Markets Day - Kaltenkirchen, June 27,
11 Financial Services Refinancing Management 38 Partner banks including 5 core banks High performance bank partners with asset know-how Access to all refinancing products Unified framework agreements and provision of securities Full disclosure on Jungheinrich s consolidated balance sheet (Financial Services Segment) Capital Markets Day - Kaltenkirchen, June 27,
12 Key Tasks Refinancing Management Key tasks: Negotiation and approval of refinancing contracts Margin negotiations Financial Services credit securities: e.g. weak + hard loc Letter of Comfort Management of credit exposure and bank partners Support of sales units in the case of operative challenges with bank partners Acquisition of new bank partners Management of Elbe River Capital S.A. European Financial Services Refinancing Platform Capital Markets Day - Kaltenkirchen, June 27,
13 Standardized Steering of the Financial Services Companies Group Financial Services Jungheinrich Financial Services International GmbH Jungheinrich Rental International AG & Co. KG Commercial Management (incl. accounting IFRS) Risk Management/steering/reporting Financial Services Sales support (concepts, products, projects, Key Account support) Board function for Financial Services companies (supervision rights in accordance with Articles of Ass.) DE IT FR GB ES NL AT AU JFS GmbH JFS S.R.L. JFS S.A.S JFS Ltd. JFS S.L. JFS B.V. JFS GmbH NTP Fleet Financial Services company: sales support, contract administration, billing, refinancing Elbe River Capital S.A. (European Refinancing Platform) Guideline competence FS JH Sales units without local Financial Services company Capital Markets Day - Kaltenkirchen, June 27,
14 2 Key Financial Issues & Accounting Principles
15 Financial Services Key Data for the 2016 Fiscal Year 1 Contract portfolio > 137,000 trucks + 10%* Year of foundation 8 JFS companies 2 New business volume > 600 million + 10%* Balance sheet total segment Financial Services approx. 1,5 billion + 7%* Credit lines > 1,5 billion 2008 *compared with Capital Markets Day - Kaltenkirchen, June 27,
16 Financial Services Share of new Trucks marketed via Financial Services 40% % 26% Capital Markets Day - Kaltenkirchen, June 27,
17 Earnings Flow Gross margin new trucks Gross margin used trucks Interest margin Financial Services Assessment used trucks Full-Service gross profit Resale to sales units high impact medium impact low impact Capital Markets Day - Kaltenkirchen, June 27,
18 Capitalized Value Financial Services Contract Portfolio million Quarterly evaluation of contract and residual value risks Ongoing capital valuation of the entire contract portfolio Capitalized value = 3 Difference residual value guarantee + market value Service contracts within Financial Services Future result out of contract portfolio Object value Future market value Residual value guarantees Possible residual value risks Capital Markets Day - Kaltenkirchen, June 27,
19 European Platform: ABCP Transaction Process Customer Jungheinrich Group companies External refinancing Customer JFS JH Rental Compartment 1 Bank partner Conduit 1 Customer JFS JH Rental Compartment 2 Bank partner Conduit 2 Customer JFS JH Rental Compartment 3 Further banks Customer JFS JH Rental Compartment 4 Other investors Refinancing (selling of internal receivables) to Elbe River Capital S.A. Elbe River is refinanced via bank partners Conduits with Commercial Papers Bank partner refinancing normally via capital market Capital Markets Day - Kaltenkirchen, June 27,
20 HBII / IFRS Principles Operating Leases Finance Leases Capitalization of the truck in the fixed assets of the lessor (Jungheinrich) Capitalization of the truck in the fixed assets of the lessee (customer) and accounting of a receivable on the balance sheet of the lessor (Jungheinrich) About three quarters of all contracts are finance leases Capital Markets Day - Kaltenkirchen, June 27,
21 New Leasing Standard IFRS 16 What are the Implications of the new Standard? Lessee Payment Right of use Lessor Standard balancing model Right of use approach Continued exercise of IAS 17 Right-of-use asset + Leasing liability Operating Leases Finance Leases Capital Markets Day - Kaltenkirchen, June 27,
22 3 Strategy 2020
23 4Billion Euro 7 percent per year Capital Markets Day - Kaltenkirchen, June 27,
24 Jungheinrich : 4 billion in net sales 4/7 Growth Strategy 2016 net sales: > 3 bn As we strive to achieve our net sales goal of 4 billion in the 2020 financial year, we aim to grow by 7% per annum. Growth strategy: 4/7 7% p.a. Industry 4.0 Intralogistics 4.0 Capital Markets Day - Kaltenkirchen, June 27,
25 Financial Services Targets 2020 Our Know-how is your Profit 603 > > New contracts in million Contract portfolio in thousand units Capital Markets Day - Kaltenkirchen, June 27,
26 Capital Markets Day 2017 Jungheinrich goes Digital Added Customer Value with Digital Products André Friedrich Vice President Digital Solutions Kaltenkirchen, June 27, 2017
27 Capital Markets Day - Kaltenkirchen, June 27,
28 Digital Solutions of Jungheinrich complement and expand the existing Business Model Capital Markets Day - Kaltenkirchen, June 27,
29 Components of Digitalization Mastering three Layers of Implementation Developing, operating and marketing products and solutions Collecting, processing, and analyzing data Connecting machines Capital Markets Day - Kaltenkirchen, June 27,
30 Interconnection and Digitalization as the Basis for Innovation Capital Markets Day - Kaltenkirchen, June 27,
31 Capital Markets Day - Kaltenkirchen, June 27,
32 FleetRadar StartSafe ISM Online Call4Service A Portfolio of Digital Products is formed
33 Productivity Safety Operating Costs ISM Online More efficiency and safety through innovative fleet management Basis Access Control Maintenance Control Battery Management Capital Markets Day - Kaltenkirchen, June 27,
34 ISM Online. Also available on the Smartphone and Tablet. ISM Online is a holistic, web-based fleet management system that provides an efficient way of managing the internal logistics from any location. ISM Online Advantages at a glance: Reduction of operating costs Exact overview of maintenance costs and quick identification of cost drivers through high transparency Prevention of unnecessary disruptions in the day-to-day business through predictive analysis Improved security in the warehouse Driving permit only for qualified persons through access control Increased conscientiousness by the drivers and accident prevention through shock detection Increased productivity Optimal fleet composition through preliminary operating and productivity analysis Capital Markets Day - Kaltenkirchen, June 27,
35 StartSafe Paper Is the Past. StartSafe Is the Future! Digital check of vehicle s functions and appearance Instant feedback regarding truck condition Reduced administrative costs Increased safety Full transparency Capital Markets Day - Kaltenkirchen, June 27,
36 Call4Service Flexibility. Time Saving. Transparency. Capital Markets Day - Kaltenkirchen, June 27,
37 FleetRadar The Award winning indoor positioning Tool. Must-have of the Year! Capital Markets Day - Kaltenkirchen, June 27,
38 Quick overview of the current location of trucks TIME SAVING Central online-definition of warehouse zones (also at short term), alerting via in the case of zone violations INCREASED VEHICLE AVAILABILITY Visualization of movement data for path optimization and identification of hazard potential INCREASED EFFICIENCY Definition of reference zones and displaying warning symbols on the smart device display REDUCTION OF ACCIDENTS Capital Markets Day - Kaltenkirchen, June 27,
39 Creating added Value for Customers through Interconnection and Digitalization Capital Markets Day - Kaltenkirchen, June 27,
40 Capital Markets Day 2017 Jungheinrich Spare Parts Centre in Kaltenkirchen Stefan Brehm Vice President After Sales, Jungheinrich Service & Parts AG & Co. KG Kaltenkirchen, June 27, 2017 Intern
41 1 Service & Parts within the Jungheinrich Group Intern
42 Jungheinrich After-Sales at a Glance more than 1 M trucks worldwide > 4, M net sales achieved in ,000 different warehouse items installed base Service technicians worldwide > 98% spare parts availability 98% Best in class 6,500 After Sales employees worldwide Global logistics network Capital Markets Day Kaltenkirchen, June 27, 2017 Intern 3
43 What Jungheinrich Service & Parts AG & Co. KG is about? Logistics Service Commercial Management Logistics Systems Supply Chain Service & Parts Customer Product Support Key Account Sales Units & JH Partner worldwide Life Cycle Management Parts Customer Service Capital Markets Day Kaltenkirchen, June 27, 2017 Intern 4
44 Customer Service in Detail Service expertise Individual service Customer service for industrial trucks Service products Customer service for Logistics systems 24/7 Support Genuine spare parts Genuine spare parts Capital Markets Day Kaltenkirchen, June 27, 2017 Intern
45 Customer Service for Industrial Trucks Service expertise Service products Genuine spare parts More than 4,500 service engineers worldwide Fast communication and short response times Electronic troubleshooting and online spare parts order via notebook Software controlled technician deployment Maintenance Repairs Full service Safety service Hydraulic oil service Energy management for batteries and chargers Completely compatible with the vehicle s build Availability for more than ten years Europe-wide in-night express delivery Central spare parts logistics centre Kaltenkirchen with more than 98% spare parts availability Worldwide delivery to technicians, dealers and partners Capital Markets Day Kaltenkirchen, June 27, 2017 Intern
46 Customer Service in Detail Service expertise Individual service Customer service for industrial trucks Service products Customer service for Logistics systems 24/7 Support Genuine spare parts Genuine spare parts Capital Markets Day Kaltenkirchen, June 27, 2017 Intern
47 Customer Service for Logistics Systems Tailor-made solutions with the expertise of the manufacturer Support by more than 900 specialized experts Worldwide coverage Warranty on system availability Cost control and minimized costs Prevention of system outages Service engineers equipped with the latest technology Capital Markets Day Kaltenkirchen, June 27, 2017 Intern
48 After-Sales Services Net Sales % % 31% 30% 29% 28% 30% % % % 10% % % Net sales in Mn million Share from of total total net net sales Capital Markets Day Kaltenkirchen, June 27, 2017 Intern 9
49 2 Spare Parts Centre in Kaltenkirchen Intern
50 Global Supply of Spare Parts Kaltenkirchen Moskow Indianapolis Shanghai Sales units Jungheinrich Partner Central warehouse Regional warehouse Local warehouse Capital Markets Day Kaltenkirchen, June 27, 2017 Intern 11
51 Realization of the Kaltenkirchen Spare Parts Centre Construction start: November 2011 Warehouse operation start: August 2013 Capex: 35 million 22,000 qm warehouse area, >75,000 parts, 3,800 qm office space Possible expansion of warehouse capacity by 100% Capital Markets Day Kaltenkirchen, June 27, 2017 Intern 12
52 Warehouse Optimization through Automated Logistics Systems Automatic small parts warehouse: up to 1,200 storage and retrieval operations per hour High-bay warehouse: up to 245 storage and retrieval operations per hour Conveyor system: up to 280 pallets and 2,500 containers per hour Capital Markets Day Kaltenkirchen, June 27, 2017 Intern
53 Facts and Figures daily shipping of up to 15,000 delivery items across our entire network 100,000 different warehouse items 110,000 storage locations (automated: 80,000 ASW*, 21,000 HBW**) 22,000 m² of storage area >98% spare parts availability Best 98% in class 61,000 m² of land Global logistics network *ASW: Automatic small parts warehouse **HBW: High bay warehouse Capital Markets Day Kaltenkirchen, June 27, 2017 Intern 14
54 Our Central and Regional Warehouses around the World Central warehouse Kaltenkirchen 22,000 m² storage area >75,000 warehouse items >7,000 order lines per day >98% availability Lahr 10,000 m² storage area 30,000 warehouse items >5,000 order lines per day >94% availability Moscow 800 m² storage area >10,000 warehouse items >250 order lines per day >89% availability Indianapolis MCFA owned warehouse 14,000 warehouse items 500 order lines per day >93% availability Bratislava 1,000 m² storage area >10,000 warehouse items >1,000 order lines per day >86% availability APAC 1,500 m² storage area 8,000 warehouse items >200 order lines per day >90% availability Capital Markets Day Kaltenkirchen, June 27, 2017 Intern 15
55 3 Outlook and Expansion Intern
56 Expansion of Spare Parts Centre Kaltenkichen in 2017 Capex approx. ~ 10 million Narrow aisle warehouse & office space We are investing in a faster future and increasing warehouse capacity in the Kaltenkirchen central warehouse for the benefit of our customers. Capital Markets Day Kaltenkirchen, June 27, 2017 Intern 17
57 Construction of a new Warehouse Building and Office Space in 2018 Capital Markets Day - Kaltenkirchen June 27, 2017 Intern 18
58 Capital Markets Day 2017 Lithium-Ion Technology: Integral Component of Jungheinrich s Energy Efficiency Expertise Dr. Oliver Lücke Member of the Board of Management, Engineering Kaltenkirchen, June 27, 2017
59 Electric Mobility is our Profession for more than 60 Years Launch of first electric-four-wheeltruck ( Ameise 55 ) World s first industrial truck with AC drive First standard lifttruck with Lithium- Ion battery 90% of all lifttrucks available with Lithium-Ion battery Capital Markets Day - Kaltenkirchen, June 27,
60 How do we energize Material Handling Equipment Today?... Design follows Battery Low power density Low energy density Medium energy efficiency room for improvement! Capital Markets Day - Kaltenkirchen, June 27,
61 How do we energize Material Handling Equipment Tomorrow? Lithium-Ion is simply the better Technology Short charging times No battery exchanges No battery charging rooms No maintenance / handling High power density High energy density High energy efficiency Long cycle life and we are prepared! Capital Markets Day - Kaltenkirchen, June 27,
62 Jungheinrich Lithium-Ion Technology 2011 Pioneer in the Sector of Industrial Trucks First industrial truck with standard Lithium-Ion battery in 2011 All skills and knowledge in-house Development Production Testing Capital Markets Day - Kaltenkirchen, June 27,
63 Energy Consumption of Electric Trucks Charger 20% Battery 20% Steering 5% Driving 25% Lifting 30% = 100% Jungheinrich competence in energy Capital Markets Day - Kaltenkirchen, June 27,
64 Jungheinrich Lithium-Ion Technology Efficiency: Excellent Interaction of Truck, Battery and Charger Truck/ controller Lithium-Ion batteries High frequency charger Everything from a single source : charger/ battery/ controller Intercoordinated, in-house -developed components Communication between various components Jungheinrich: The only solution provider in the field of intralogistics for an integrated system Capital Markets Day - Kaltenkirchen, June 27,
65 Jungheinrich Lithium-Ion Technology Intelligent Communication between the Components Controller Battery Be connected 4.0 Charger Production Communication 4.0 in production and usage of truck Capital Markets Day - Kaltenkirchen, June 27,
66 Lithium-Ion batteries Purchase or In-house? Purchase In-house development In-house development In-house development Jungheinrich battery value chain Cells BMS* Cellular module Battery *BMS: battery-management-system Jungheinrich strategy: Development and production of Lithium-Ioncells is very cost intensive Know-How in industrial trucks is crucial for BMS, cellular modules and batteries Purchase In-house development / in-house production Focus on creating customer value Capital Markets Day - Kaltenkirchen, June 27,
67 Jungheinrich Lithium-Ion Technology System Approach Covered product-portfolio 10% 24V - 80V 40 Ah 500 Ah 90% 24V - 80V 35 Ah 350 Ah More than 90% of electric truck-portfolio can be covered with Lithium-Ion batteries and chargers Capital Markets Day - Kaltenkirchen, June 27,
68 More Energy efficiency by Lithium-Ion Technology a) Lead-acid battery Transformer charger 80% Battery 80% overall efficiency 65% b) Lithium-Ion battery > + 20% energy efficiency! HF-charger 90% Battery 95% overall efficiency 85% Capital Markets Day - Kaltenkirchen, June 27,
69 Proof of Jungheinrich s Competence in Energy: Already: 2-Shifts operating with one charged Lead-Acid Battery for 100% of the Jungheinrich electric truck 2-Shifts-portfolio (51 truck types) Pedestrian trucks Low level order pickers Stackers Tow trucks Electric trucks Reach trucks Order pickers High-rack stackers Exclusively at Jungheinrich Capital Markets Day - Kaltenkirchen, June 27,
70 Proof of Jungheinrich s Competence in Energy: 2 Shifts 1 Charge - guaranteed Capital Markets Day - Kaltenkirchen, June 27,
71 Proof of Jungheinrich s Competence in Energy: Certified Energy Efficiency Product Eco Balance: regular certification of the energy consumption during the entire manufacturing and usage phase of all trucks Result: up to 40% savings for the last 10 years Capital Markets Day - Kaltenkirchen, June 27,
72 Capital Markets Day 2017 Central Spare Parts Centre Kaltenkirchen: A Showcase for our Capabilities Within Logistics Systems Dr. Klaus-Dieter Rosenbach Member of the Board of Management, Logistics Systems Kaltenkirchen, June 27, 2017
73 1 Introduction Intern
74 Logistics Systems Conclusion of Presentation CMD 2015 Interconnection Automation Intralogistics 4.0 Individualization Complete systems Jungheinrich has realized the signs of the times and is massively expanding the"logistics Systems" business unit! Capital Markets Day - Kaltenkirchen, June 27,
75 Annual Turnover Logistics Systems 800 Annual Turnover [Mio ] > 700* > 500 * * Acc. to annual report 2016 Capital Markets Day - Kaltenkirchen, June 27,
76 2 The Kaltenkirchen Showcase
77 Central Spare Parts Centre Kaltenkirchen Capital Markets Day - Kaltenkirchen, June 27,
78 Jungheinrich Pallet Racking Type B Jungheinrich proprietary design Highest quality in the market Material savings by sophisticated calculation of racking statics Over different available parts enable best possible solutions Production in various NRC partner plants worldwide close to market RAL Quality Label Capital Markets Day - Kaltenkirchen, June 27,
79 Jungheinrich High Rack Stacker EKX High intelligence for easy system integration Maximum energy efficiency thanks to synchronous reluctance motors 2Shifts1Charge promise Highest throughput in the market by innovative and intelligent assistance systems e.g. Floor Pro Has already received numerous awards Capital Markets Day - Kaltenkirchen, June 27,
80 Jungheinrich Automated Storage and Retrieval System Height up to 45 meters Fixed-aisle or curverunning Single or double deep Load capacity up to 10 tons Channel storage system One or two load handling devices EURO, INDU, special pallets Capital Markets Day - Kaltenkirchen, June 27,
81 Jungheinrich Automated Mini Load System Height up to 20 meters Totes and boxes with different characteristics High dynamic Load capacity up to 2x50 kg From single deep up to four times deep Direct handling for cartons: no repacking no additional totes needed Capital Markets Day - Kaltenkirchen, June 27,
82 Jungheinrich Dynamic Storage Systems LRK/PRK Maximum height: 30 m Significant space saving by optimal use of room height Increased efficiency by goods-to-person principle Decreased error-rate by pick by light Full integration into customer WMS/ERP via Jungheinrich Logistics Interface Capital Markets Day - Kaltenkirchen, June 27,
83 Jungheinrich Conveyors For pallets, steel containers, totes and boxes With automatic palletizing and de-palletizing With stretcher and pallet inverters With scales and contour check Capital Markets Day - Kaltenkirchen, June 27,
84 Jungheinrich Warehouse Management System WMS Flexible, professional warehouse management Continuous process optimization through smart innovation support Expandable and updatable any time Continuous developement and improvement for over 20 years More than 300 installations, 220 customers worldwide Jungheinrich is also SAP service partner Capital Markets Day - Kaltenkirchen, June 27,
85 3 AGV s and Robotic Picking
86 Jungheinrich Automated Guided Vehicles AGV Automation based on serial trucks High precision and flexibility through laser navigation Reflective marks and natural navigation Innovative Jungheinrich Li-Ion battery technology allows for 24/7 use Integration in existing systems with Jungheinrich Logistics Interface Mixed operation with manual trucks Capital Markets Day - Kaltenkirchen, June 27,
87 Jungheinrich Robotic Palletizing and Order Picking Very high palletizing performance 24/7 availability Very short reaction time for high priority orders Flexible load handling, attachment for different container types Reliable and accurate palletizing process Careful load handling Usable as component in automated distribution centers Capital Markets Day - Kaltenkirchen, June 27,
88 4 Résumé
89 Jungheinrich USP Jungheinrich is the only fully integrated provider of all solutions for intralogistic tasks! Series sales Systems sales Rental Financial services After sales Used trucks CUSTOMERS Capital Markets Day - Kaltenkirchen, June 27,
90 The Future Jungheinrich will continue developing and marketing new and innovative technologies for automation, digitalization and interconnection! Picture 123rf Stay tuned! Capital Markets Day - Kaltenkirchen, June 27,
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