Version 9.9 March 2015 Page 2 of 69

Transcription

1 Vendor Routing Guide Transportation/Logistics Billing Version 9.9 March 2015

2 TABLE OF CONTENTS 1 Merchandise Packaging Specifications Tagging - Price Ticket, Hang Tag, Joker Tag, Size Stickers Bagging Pre-Packing Case Specifications Standard Apparel Case Non-Apparel and Odd Case Case Openings Case Closures Banding, Strapping, Staples or String/Wire Tying Corrugate Specifications Case Design Packing Cases Creating an Odd Case Packing a Standard Apparel Case: Other Specifications: Case Markings & Labeling Case Markings Additional Case Markings for Special Cases: Electronic ASN / Case UCC128 Labeling Packing Lists Specifications Domestic Shipping General Requirements Commercial Zone Shipments Non-Commercial Zone Shipments Full Ocean Container (FCL) Shipments Delivery Appointments Trailer Loading Requirements Freight Costs International Shipping Shipment Terms Delivery Time Frame Late Shipment Inland Trucking at Origin Over/Short Shipment Consignee Broker Destination Service Providers Ocean Shipment Procedure Air Shipment Procedures Factory Load Container Requirements (FCL) Load Ability Guidelines Additional Requirements..36 Version 9.9 March 2015 Page 2 of 69

3 8 Violations / Chargebacks Violation / Chargeback Policy Statement: Routing Guide Violation Chargebacks: Electronic ASN/UCC 128 Label Chargebacks: VAS (Value Added Services) Chargebacks: RTV (Return to Vendor) / Store Recall / RTV Chargebacks: List of Chargeable Offenses: Electronic ASN/UCC 128 Label VAS (Value Added Services) Chargeback Codes.41 9 Billing Invoice Requirements Payment Terms Packing List Template Ascena Brands Distribution Contacts Greencastle Fulfillment Center (Justice Ecomm) Appointments Monday Deliveries Non-Appointments Ecomm Requirements Polybag Information Packing for Hand-line, Accessorites and other Non-Apparel Items SKU Barcode Label Ecomm Case Requirements Electronic ASN/ Case UCC128 Labeling Packing Lists General Shipping Instructions Domestic Shipping Instructions Non-Commercial Zone Shipments Collect Shipments Freight Costs Charegbacks Violations Charges Billing.68 Version 9.9 March 2015 Page 3 of 69

4 ATTENTION: Any violation of this Vendor Routing Guide is subject to a chargeback 1 Merchandise Packaging Specifications 1.1 Tagging - Price Ticket, Hang Tag, Joker Tag, Size Stickers Attach Price Tickets and all appropriate marketing material to all merchandise prior to packaging and shipping to the Distribution Center For all merchandise, attach Price Tickets according to the ticket placement provided in the Technical Design Package or Merchant Only Price Tickets printed by the approved Ascena Brands supplier, Avery Dennison, will be accepted. Do not use any unauthorized or altered price ticket/hang tag. Only place price ticket orders with Avery Dennison 30 days prior to X-Factory date Please refer to the Price Ticket Ordering Manual posted on 1.2 Bagging for specific instructions on ordering price tickets Apparel, Non-Apparel, & Fragile Unless approved by the Distribution Center all merchandise shall be poly-bagged within the case as follows: Pre-Packs A Master poly bag must be placed on the pre-pack. Merchandise within Pre-packs is NOT to be individually poly bagged Non Pre-Packs Loose packed Apparel Merchandise must be individually poly bagged in cases. DO NOT use a master poly bag to package this merchandise Fragile All fragile merchandise, bulk or pre-pack, must be individually poly bagged. Pack cases using ½ inch (1.27 centimeters) bubble wrap liner inside the case Non-Apparel Merchandise- All merchandise other than Apparel and Fragile Pre-pack - A Master Polybag only should be placed on the pre-pack. Merchandise within pre-packs is NOT to be individually polybagged Non Pre-pack Loose packed Non-Apparel Merchandise must be individually polybagged in cases. Do NOT use a master polybags or inner cases to package this merchandise Polybag specification- Polybag thickness level should be.05mm or greater. Version 9.9 March 2015 Page 4 of 69

5 1.2.5 Indicate multiples and sets on the packaging On any polybag or re-shippable cases that are used to package multiple pieces together, you must indicate the number of pieces contained within that package on the outside of the package If the items within the package are a set, the package must be labeled as such. For example, a two-piece set would be labeled 2 piece set. 1.3 Pre-Packing Pre-pack garments according to the exact quantity, size, and color combination on the Purchase Order (PO). Merchandise that is received at the Distribution Center that is not pre-packed according to the PO will be subject to violation charges detailed in chapter 8 of the Vendor Routing Guide Individual garments must be facing front side up within each pre-pack Package pre-packs in one of the following materials: Poly bag (poly bag thickness level must be.05mm or greater) Re-shippable case 2 Case Specifications General case specifications are provided below. 2.1 Standard Apparel Case This case should be used for all apparel and innerwear (camis, bras and panties) purchase orders The Standard Apparel Case has a fixed footprint dimension. The height of the case can range from 31.8 cm to 40.6 cm to accommodate varying heights of pre-packs The Standard Apparel Case dimensions are as follows: Version 9.9 March 2015 Page 5 of 69

6 2.1.4 The above case dimension MUST be used for all Apparel Vendors MINIMUM CASE WEIGHT cannot be less than 2.27 kg (5 Ibs) MAXIMUM CASE WEIGHT cannot exceed kg (55 Ibs). 2.2 Non-Apparel & Odd Case Dimensions The Length MUST be the largest dimension. The Height MUST be the smallest dimension. Version 9.9 March 2015 Page 6 of 69

7 2.2.2 MINIMUM CASE WEIGHT cannot be less than 2.27 kg (5 Ibs) MAXIMUM CASE WEIGHT cannot exceed kg (55 Ibs) In order to avoid a chargeback any case outside the standard size or weight ranges above must be approved in advance of DC receipt by contacting: EtnaRoutingGuide@AscenaRetail.com 2.3 Case Openings Case openings must be on the top and bottom of the case. (The top and bottom must be the largest surface areas). Cases not meeting this requirement cannot be processed using the automated sortation system. 2.4 Case Closures Case closures (top and bottom) must be securely fastened with tape. Tape must be placed over the entire length of the seams and extend over the ends a minimum of 7.62 cm (3 in). Stapling the closure is not allowed. 2.5 Banding, Strapping, Staples or String/Wire Tying Banding, strapping, staples or string/wire tying of cases as a means of closure is not permitted unless mandated by country of origin regulations. Please contact DC Vendor Coordination if required to seal cases using this method Cases are not to be reinforced with banding, strapping, staples, or string/wire in order to create a stronger case. All cases must adhere to our corrugated specifications. 2.6 Corrugate Specifications A Regular Slotted Container (RSC) must be used that has a minimum of the following: kg (275 lbs) burst strength (typically a double wall/ 7 to 9-ply case) Edge Crush Test (ECT) with a minimum of 21.8 kg (48 lbs), or equivalent is required. 2.7 Case Design Cases must be of rectangular construction The width of the case must be greater than the height (see below) The length of the case must be greater than the width (see below) Square-shaped cases will turn during processing; causing UCC label misreads Cases with a height greater than the width will fall over during processing; also causing UCC label misreads. Version 9.9 March 2015 Page 7 of 69

8 3 Packing Cases General packing instructions are provided below. Specific instructions provided on PO s must be followed if they differ from the instructions below. These instructions may include topics such as pre-packing, size curves, standard case quantity, or case dimensions. 3.1 Creating an Odd Case Units in excess of standard case quantities (Section 3.2.2) must be handled according to the following procedures: Pack the remaining units in a case marked Odd and pack one size per color per case If the number of odd units is too small to package in a carton that meets the minimum carton size in section 2.2 then pack the small number of units into one of the standard cases of the same size/color and change the quantity of that case to reflect the additional units; making the odd case. i.e. if you have 3 standard cases of 50 units each and have 3 odd unit s leftover, instead of shipping the 3 standard cases of 50 and 1 case of 3 units, combine the 3 units in with one of the 3 standard cases of 50, and ship 2 cases of 50 units and 1 of 53 units. NOTE: The only exceptions to the above packaging requirements of 1 case per size/color are Purchase Orders that are identified as Test, Floorset Extractions, Franchise, and Canada If sending ASN data via EDI, SKU s cannot be mixed within a case. NOTE: The only exception to this rule is the product destined for Version 9.9 March 2015 Page 8 of 69

9 Canada or Franchise. 3.2 Packing a Standard Apparel Case: In order to maximize the inside dimensions of the Standard Apparel Case, it may be required to pack the Standard Apparel Case using the unique methods described below The following examples illustrate how to maximize the space within the Standard Apparel Case when packing pre-packs and bulk units Packing Pre-Packs: The final pre-pack(s) may be distorted to fill any void space resulting from column stacking pre-packs within the Standard Apparel Case (see below) However, the pre-pack units must remain within the polybag Packing Bulk Units: Bulk units must be packed using the largest Standard Apparel Case dimension described in Section The units may be placed vertically to fill any void space resulting from column stacking bulk units within the Standard Apparel Case (see below). Version 9.9 March 2015 Page 9 of 69

10 3.3 Other Specifications: Pack each PO in separate cases. Do not mix PO s within cases Pack a standard quantity of units or pre-packs per case for each PO/color/size A Standard Quantity is the amount that fills a case by size Pack cases as densely as possible without damaging goods or causing cases to bulge Fold the garment to fit within the dimensions of the Standard Apparel Case, unless specified in the Technical Design Package Use of a protective cardboard liner, placed inside the case on top of the merchandise, in order to avoid potential damage is recommended Catalog/Direct PO s are required to have same color/size merchandise poly bagged inside the master case. 4 Case Markings & Labeling 4.1 Case Markings The following markings must be applied on two sides (length and width) of each case. For Division specify either Justice or Catalog as applicable. Version 9.9 March 2015 Page 10 of 69

11 4.1.2 If the case contains mixed merchandise in a color/size pack, it is necessary to indicate the colors, sizes, and totals on the case marking as indicated below. No other mixed cases should be shipped. Version 9.9 March 2015 Page 11 of 69

12 4.1.3 Label font height should be no less than 5/16 inches (.7 centimeters). 4.2 Additional Case Markings for Special Cases: In addition to the required case markings, depending on the case contents, mark cases as follows: If Case: Case must be marked: Contains the packing list PACKING LIST Contains less than the standard quantity ODD Contains test items as indicated on PO TEST Mark case near the standard label, in large print If applicable, a case may require more than one of the additional markings. Mark all that apply. 4.3 Electronic ASN / Case UCC128 Labeling Every Purchase Order shipped by a vendor to Ascena Brands, requires the following: Receive an Ascena Brands Service Co., purchase order (850) Transmit an Advance Ship Notice (856) This includes all orders for Catalog/Direct Label each case with a compliant UCC128 barcode label Version 9.9 March 2015 Page 12 of 69

13 If creating a mixed case for Catalog/Direct orders, the UCC 128 label is to be placed on the poly bag(s) inside the case instead of on the outside Our partner in this process is SPS Commerce. They offer web-based solutions to enable you to comply with the above requirements: SPS Commerce contact information: newvendor@spscommerce.com Customer Support (888) , customersupport@spscommerce.com All new vendors must contact SPS Commerce and initiate the set-up process within 60 days of signing the Master Sourcing Agreement. The UCC128 case label layout must be as follows: Version 9.9 March 2015 Page 13 of 69

14 4.3.4 The UCC128 label must be applied to the lower right hand corner of the front face (end) of the case, 5.0 cm (2.0 in) above the bottom and 5.0 cm (2.0 in) from the right hand side of the case. Version 9.9 March 2015 Page 14 of 69

15 5 Packing Lists 5.1 Specifications The Packing List template shown in Section 10 must be used. Packing lists sent in an alternate format will be subject to violation charges detailed in Section of the Vendor Routing Guide A separate Packing List must be prepared for each PO. Only one PO is allowed per packing list, do not combine multiple PO s from a shipment onto one Packing List Packing list counts must reflect units actually shipped regardless of units ordered Packing Lists must be written in the English language Include ONE copy of the Packing List with the first case of each PO, attached as follows: On the first case of the shipment Inside a colored envelope securely attached to the first case Version 9.9 March 2015 Page 15 of 69

16 5.1.6 A Packing List must be provided to Ascena Brands by fax or electronic data transfer ( ) no later than the time of shipment Vendors participating in the UCC128 Label Program will not have to send/ the Packing List Transmit the Packing List to the attention of Vendor Compliance by one of the following methods: Fax: (614) Toopslip@ascenaretail.com Packing lists can be included in attachments in Microsoft Word or Excel, or using the edit, copy and paste functions. can be utilized for correspondence with DC Vendor Coordination A Confirmation of Receipt of Packing List will be sent by the DC Vendor Coordination to confirm receipt of the Packing List. If you do not receive a confirmation you must send the Packing List again. You must provide the Confirmation of receipt when disputing chargebacks. 6 Domestic Shipping All shipments to Ascena Retail Group Ohio DC. should be made according to the shipping instructions below. Domestic shipments include both goods of U.S. Origin and foreign goods purchased on a DDP (Delivered Duty Paid) basis from a US Seller. 6.1 General Requirements All merchandise purchased domestically must be shipped to Ascena Brands according to one of the following instructions: Freight PREPAID to the Distribution Center; 200 Heritage Dr., Pataskala, OH 43062, if under 150 lbs. and/or not originating in a Commercial Zone. Follow the instructions in Section 6.3 Non-Commercial Zone Shipments Freight COLLECT AND CHARGEBACK if originating in a Commercial Zone and over 150 lbs. Follow the instructions in Section 6.2 Commercial Zone Shipments Shipments less than 150 lbs total weight should be shipped direct to the DC freight prepaid via UPS or Fedex; Vendor is not required to make an appointment for parcel shipments Expedite Procedures: If vendor is attempting to book late with Unyson and system will not allow booking, vendor should request merchant to extend the cancel date then attempt to book the next morning. Vendor can also book as expedited ; upon approval from Ascena Transportation, Unyson will be collect carrier and vendor will be charged back the ACTUAL TOTAL cost of the expedited shipment to the DC door Goods must be delivered to the Ascena Distribution Center by the Purchase Order Cancel Date. Early or late merchandise may be refused at the vendor s expense, or charged a penalty of 1% of the cost of goods for each day early or late. Version 9.9 March 2015 Page 16 of 69

17 6.1.6 Do not ship partial orders. Shipping partial orders without buying department approval may result in a chargeback Stacked pallets are OK as long as the integrity of the cases will remain upon arrival to the DC so there is no merchandise damage Unyson may require floor loads upon request, in order to make shipping more efficient (ie 1 ½ trailers into 1 trailer) as long as Unyson provides reasonable time for vendor to plan to load this way Pallets can t be loaded sideways due to the extra time it will take to unload at the DC Bills of lading must contain the following information: Division (specify either Justice or Catalog), PO number(s), cases per PO#, gross weight per PO#, and Unyson confirmation #. BOL Creation SOP The presence of National Motor Freight Classification (NMFC) numbers on B.O.L. provides no benefits to the shipper or consignee and, as such, should be omitted. Any additional charges incurred as a result of an NMFC number s inclusion on a B.O.L will be sole responsibility of the shipper Appointments are required for all non-parcel deliveries to the DC and must be made at least 24 hours in advance with Unyson. Failure to make a delivery appointment may result in a chargeback of $500 per trailer, as well as the possible refusal/rescheduling of the load. Any carrier charges associated with such refusal or rescheduling would be for the account of the vendor Multiple POs can be on one BOL if shipped on the same day from the same origin. Justice vendors are asked to route ALL P.O.s at once instead of individually. For all pickup request on the same day with a total weight less than 40,000 pounds and total volume less the 3,300 cubic feet, group all POs into a single routing on Unyson s portal. All orders within these parameters that are routed in multiple pieces will be cancelled and shipper will have to re-route correctly. Any delays in pickup resulting from inaccurate routing will be the responsibility of the vendor. Pickup request exceeds either 40,000 pounds, 3,300 cubic feet or portion are not ready on the same day, route orders together as much as possible, separating out only the overage or portion ready on different day Any shipment with collect terms or from a commercial zone (collect in charges even if terms of sale are delivered) can be upgraded to expedited service with Unyson IF: merchant will not extend cancel date AND shipment cannot be booked on time for regular service through Unyson AND vendor is prepared for chargeback to be at ACTUAL COST; this will be much higher than normal chargeback rates listed in below % of POs will need to be picked up / shipped on time to arrive to the DC prior to the end of the charge week. The booking must be made 24 hours prior to pick up date/time. If a vendor is booking too late, the Unyson system will not allow the booking request. The only way Version 9.9 March 2015 Page 17 of 69

18 for the vendor to get a booking at that point will be for them to ask for the NDC/cancel date to be pushed out. This gatekeeping process in Unyson s system is driven by the NDC dates on the PO which we send them electronically therefore, it will be very important that any time a Buyer agrees to extend an NDC/cancel date, they update the IP system so that the change can flow to Unyson (files sent hourly) The map below has been in the Routing Guide (pasted below) since March; vendors will need to do the math to determine the latest day to ship or to get freight picked up. It s our hope that vendors will learn to calculate when they need to book with Unyson and comply consistently. For example: A PO shipping from California (in purple)with an NDC date of Monday 8/20 which must be in the DC no later than Thursday 8/23 would have to be booked with Unyson 9 days prior to 8/23 and shipped or picked up 8 business days prior to 8/23 Version 9.9 March 2015 Page 18 of 69

19 6.2 Commercial Zone Shipments All domestic shipments originating in the Commercial Zones should be routed through Unyson PO Routing Portal If the shipping point is located outside a Commercial Zone, please refer to Section Non-Commercial Zone Shipments Commercial Zone refers to the following: These shipments will be made Freight Collect and the costs will be charged back to the vendor Pick-up appointments for any truckload or LTL size shipments must be scheduled through Unyson s Routing Portal ( Unyson will only pick up orders which have been duly scheduled through the web portal last minute orders cannot be combined for pickup with orders previously scheduled It is the Vendors responsibility to schedule the pick-up with Unyson in advance to avoid late delivery. Pickups must be scheduled 24 hours before the ready date/time by 11:00am local time Unyson s routing system is available 24/7, but 4:00pm local time is latest time for which a vendor can request a pickup. This means truckers often won t pick up after 4pm, so please schedule for more common dock hours no later than 4pm For questions on registration or booking please contact Unyson at ascenarouting@unysonlogistics.com or call For commercial zone shipments Unyson will be the trucker/carrier and will make the appointment with the DC. Contact Ascena Transportation at (614) or Version 9.9 March 2015 Page 19 of 69

20 with further questions Bills of Lading should state COLLECT ; Unyson will provide a confirmation number via their web portal once vendor s booking has been accepted. This confirmation number must be written in the body of the bill of lading. Collect Bills of Lading should state 3rd Party Bill To: Ascena Retail Group c/o Unyson Logistics, PO Box 7047, Downers Grove, IL See section 6.8 for collect & chargeback rates 6.3 Non-Commercial Zone Shipments All costs associated with the inbound movement of goods from domestic vendors outside the Commercial Zone into our DC are ultimately the responsibility of the vendors; and should be shipped freight prepaid Non-Commercial zone shipments (refer to commercial zone zip codes identified in Section 6.2) may be shipped by any carrier designated by the vendor. Ascena Transportation is happy to recommend carriers upon request. Vendor may choose to use Unyson as a carrier Vendors who ship freight directly to our DC, but should have shipped through Unyson, may be charged back any additional transportation costs incurred by Ascena Brands plus a $50 flat rate penalty-processing fee Shipments less than 150 lbs total weight should be shipped direct to the DC freight prepaid via UPS or Fedex; Vendor is not required to make an appointment for parcel shipments Non-Commercial Zone shipments ALSO MUST BE ENTERED into Unyson s web portal at PO Routing Portal. For questions on registration or booking please contact Unyson at ascenarouting@unysonlogistics.com or call Vendor s trucker/carrier must make the DC delivery appointment 24 hours in advance by contacting Unyson directly. Vendor is responsible for ensuring their carrier has the Confirmation # from Unyson s web portal; the confirmation number will be required for appointment scheduling. Contact Unyson at ascenarouting@unysonlogistics.com or call with any questions. It is the vendor's responsibility to inform the vendor s carrier of the live unload/drop requirements Ascena Transportation can also help answer questions ((614) or DCinbound@tweenbrands.com); Either Ascena Transportation or Unyson can help if the vendor needs recommendations on a trucker Bills of Lading should state prepaid and should have vendor s Unyson confirmation # written in the body; vendor must indicate on Bills of Lading that they are responsible for assessorial charges Version 9.9 March 2015 Page 20 of 69

21 6.3.9 Prepaid deliveries must be picked up within 7 calendar days of being empty; vendor chargeback can be assessed if this is not accomplished; vendor or vendor s carrier will be notified when trailer is empty and at least one additional time prior to 7 day deadline. 6.4 Full Ocean Container (FCL) Shipments At Vendor s discretion to save trans loading costs, full ocean containers may be dropshipped to the Ascena DC. Ascena/Justice/Brothers will be responsible for neither Customs clearance nor drayage, demurrage or detention charges Vendor is encouraged to negotiate a Columbus Container Yard (CY) or Pataskala, Ohio Door (DR) rate with their ocean carrier All appointment and live unload rules will apply see below Section Vendor will arrange and pay for drayage from the Columbus rail ramp to the DC Vendor or their agent (i.e. Customs Broker of Forwarder) must enter shipment details into the Unyson web portal as in and appointments must be scheduled as in above and 6.5 below 6.5 Delivery Appointments APPOINTMENTS MUST BE MADE FOR ALL INBOUND FREIGHT DELIVERIES WITH UNYSON. APPOINTMENTS FOR ALL DELIVERIES MUST BE MADE AT LEAST 24 HOURS IN ADVANCE Failure to make a delivery appointment may result in a chargeback of $500 per trailer, as well as the possible refusal/rescheduling of the load. Any carrier charges associated with such refusal or rescheduling would be for the account of the vendor Contact information: UNYSON ascenarouting@unysonlogistics.com or call Unyson confirmation number must be provided or no appointment will be given ASCENA TRANSPORTATION DEPT. DCInbound@tweenbrands.com or TRANSPORTATION DEPT. HOURS OF OPERATION (all times Eastern): Monday-Thursday 8:00am 5:00pm Friday 8:00am 1:00pm DC GATE HOURS OF OPERATION (all times Eastern) Monday 5:00am - Friday at 12:00 Midnight Saturday 12:00pm - 8:00pm Sunday 6:00am 12:00pm Version 9.9 March 2015 Page 21 of 69

22 6.5.4 Live un-loads will be by appointment only and cannot be scheduled for Friday Live un-loads will only be accepted for palletized shipments of 5 skids or fewer. Failure to schedule a live un-load, which will be accepted based solely on overall priorities of our business, may result in chargeback and/or refusal of merchandise. Any charges than may result from such refusal will be at the vendor s expense Live Un-Load authorizations must be scheduled with Unyson like all other deliveries. No other points of contact are authorized to approve live un-loads for Ascena Brands, Inc Appointments for all deliveries must be made at least 24 hours in advance Monday deliveries must be scheduled no later than 10:30am on the Friday before the requested delivery date Early Deliveries Any delivery more than 1 week early (1 week prior to NDC date) must have written approval of merchant and DC Operations Management and be shared with Ascena Transportation to make appointment. 6.6 Trailer Loading Requirements To help the receiving process at the DC, vendors are required to load one case of each SKU at the rear of each fully loaded trailer to be delivered to the DC. A SKU is considered a unique PO/Color/Size combination. With LTL shipment, tail cases should be placed on top of the last pallet loaded. The SKU Number is on the UCC 128 label as shown below (Note: a P.O. may contain more than one SKU). Failure to comply with this requirement will result in a chargeback to the vendor. Sample case for each SKU should have a RED sticker about 1 x 4 wrapped on two upper corners of the case that says Tail Load These Tail Load cases must be loaded as follows: A) for full truck load: at the rear of each fully loaded trailer or B) for LTL shipments delivered to Ascena s consolidator: on the top tier of the last pallet loaded onto the delivery truck, or at the rear of the delivery truck if the goods are to be delivered floor loaded The sticker must be red and no smaller than 1 X 4. Placement should be as follows: wrapped around an upper corner of the tail load case For domestic shipments refer to section 6.5 for effective dates in changes to the SHIP TO location for the UCC-128 label. Version 9.9 March 2015 Page 22 of 69

23 Pallets cannot be loaded sideways on the trailer unless they are four way pallets. Failure to follow this procedure may result in the refusal of the entire shipment at the vendor s expense. The shipment will not be accepted until the skid orientation is corrected and a new delivery appointment has been scheduled. Pallets can be stacked to make a load more efficient as long as stacking will not damage merchandise and the integrity of the cartons will generally be maintained. Version 9.9 March 2015 Page 23 of 69

24 6.6.3 Example of UCC128 Label: 6.7 Freight Costs All costs associated with the inbound movement of goods from domestic vendors into our DC are ultimately the responsibility of the vendors; either freight prepaid (Non-Commercial Zone) or freight collect and chargeback (Commercial Zone) For ALL Commercial Zone shipments vendors will be charged back for freight costs as follows: Version 9.9 March 2015 Page 24 of 69

25 6.7.3 Vendors who ship freight directly to our DC, but should have shipped through Unyson, will be charged back any additional transportation costs incurred by Ascena Brands plus a $50 flat rate penalty-processing fee 7 International Shipping 7.1 Shipment Terms Ocean Shipments Ascena Retail- also known by brand as Justice or Brothers (also includes Lane Bryant, Catherines, Maurices & Dressbarn) - international purchase orders are issued on the terms of FOB. This means the cargo must be delivered to the Ascena Retail appointed consolidator in the designated load port (or to the appropriate ocean terminal if factory loaded container) according to the stipulated ship date denoted on the purchase order for consolidator shipments All export clearances and origin charges are the responsibility of the vendor/factory including AMS effective June 1, 2014 origin departure date Air Shipments Ascena Retail- also known by brand as Justice or Brothers - international purchase orders are issued on the terms of FCA All export clearances and origin charges are the responsibility of the vendor/factory. 7.2 Delivery Time Frame Ascena Retail consolidators will accept deliveries up to 7 days prior to the stipulated Delivery Date Any storage charges associated with early delivery of 7 days or more will be the responsibility of the vendor Any delivery later than the closing time of the Delivery Date at the Ascena Retail appointed consolidator will be considered late and subject to refusal, late penalties and further action. Orders are subject to cancellation if late. Version 9.9 March 2015 Page 25 of 69

26 7.3 Late Shipment Cargo not delivered to Ascena Retail s appointed consolidator by the Delivery Date will be considered late. For late delivery, Ascena Retail reserves the right to: Cancel the Order Accept the order and initiate a late shipment penalty/chargeback in accordance with penalty schedule Request for the goods be transported by air at the vendor s expense. Ascena Retail preferred air forwarders must be used in all cases. There are two options for how this can be handled Option 1- Vendor will be responsible to prepay the air/ocean cost difference and pay the Ascena Retail air forwarder directly. The Terms will change to CFR Option 2 -Brand will lower the FOB cost of the goods to account for the incremental charge of airing the merchandise. Terms will remain the same. 7.4 Inland Trucking at Origin If a factory is approved to ship factory loaded containers and meets the CTPAT guidelines outlined by the Global Compliance team, they will be permitted to secure their own trucking from their facility to the port Unless a factory is CTPAT certified based on Ascena Retail s guidelines, the vendor will be required to use the trucking service of Ascena Retail s designated consolidator Currently these services are at the vendor s expense and at a fee to be agreed upon between the vendor and designated consolidator Vendors are responsible for handling the booking and paying this fee directly with the designated consolidator. Version 9.9 March 2015 Page 26 of 69

27 7.5 Over/Short Shipment A maximum of 3% over/short shipment is acceptable, provided the overage/shortage is proportionate to the original quantity ordered by style, color and size scale. NOTE: No over shipment in excess of 3% is allowed, if allowance is granted under no circumstances will amounts over the 3% be paid If a short shipment of more than 3% is anticipated, the Vendor must inform the appropriate Merchandising Department and the Ascena Retail Logistics Department. No split shipments of purchase orders will be allowed without approval from both of these Ascena Retail Departments For any short shipment greater than 3%, Ascena Retail reserves the right to raise a short shipment discount. If the short shipment percentage is high or out of ratio, the order could be subject to a cancellation For any split shipment, Ascena Retail reserves the right to initiate a split shipment penalty and to chargeback any additional expenses and costs incurred for processing multiple shipments 7.6 Consignee The Following Consignee information is too used for Justice and Brothers shipments and any other shipments that involve purchase orders processed and managed through Ascena Global Sourcing using importer of record Ascena brand service co Ascena Brands Service Co 7.7 Broker 8323 Walton Parkway New Albany, OH Ascena Retail Group s designated broker for AGS and non-ags Justice and Brothers sourced PO s is Expeditors. The brokerage services for AGS and Non-AGS PO s will be handled at below listed address. The contact information is listed below. Expeditors International 2550 John Glenn Avenue, Suite J Columbus, OH Office Fax: Version 9.9 March 2015 Page 27 of 69

28 7.8 Destination ASCENA BROKERAGE TEAM: Charlie Shaw, Ascena Entry Agent Patricia Johnson, Ascena Backup Entry Agent Eleanor Wong, Compliance Manager Kyle Flood, Brokerage Manager The following information identifies the Ascena Retail s Distribution Center used by the various Ascena Retail chains. This information can be used to combine purchase orders in order to fully utilize full containers. This will apply for both the Retail and Ecomm purchase orders. Effective with Ecomm orders written with NDC dates of 4/13 please follow the charts in Ocean shipments Brand / Order Type Destination Justice & Brothers (Retail) Etna Retail Distribution Center, LLC 200 Heritage Dr. Pataskala, OH Justice & Brothers (ECOMM) Etna Retail Distribution Center, LLC 200 Heritage Dr. Pataskala, OH Air Shipment for all General Merchandise (All origins) Brand / Order Type Port of Destination Justice & Brothers (Retail) Chicago, IL or Columbus, OH(when direct flights are available) Justice & Brothers (Ecomm) Chicago, IL or Columbus, OH(when direct flights are available) Air shipments regardless of Retail or Ecomm freight will be routed to the local CFS station in Columbus Ohio: RCS logistics, Inc George page Jr. Rd. Columbus, Oh Version 9.9 March 2015 Page 28 of 69

29 7.8.3 Effective with Po s written with NDC dates of 4/13 and beyond Ocean shipments Brand / Order Type Destination Justice & Brothers (Retail) Etna Retail Distribution Center, LLC 200 Heritage Dr. Pataskala, OH Justice & Brothers (ECOMM) GC Fulfilment, LLC Beginning April 13th 1901 state Rd. 240 East Greencastle, In Air Shipment for all General Merchandise (All origins) Brand / Order Type Port of Destination Justice & Brothers (Retail) Chicago, IL or Columbus, OH(when direct flights are available) Justice & Brothers (Ecomm) Chicago, IL or Columbus, OH(when direct flights are available) Air shipments regardless of Retail or Ecomm freight will be routed to the local CFS station in Columbus Ohio: RCS logistics, Inc George page Jr. Rd. Columbus, Oh Service Providers APL Logistics is the nominated consolidator for all shipments moving via ocean for the Ascena Retail Group and its subsidiaries. APL Logistics is currently assigned for all origins when shipments are routed via ocean transport. Version 9.9 March 2015 Page 29 of 69

30 APL Liner, K-Line America, Inc., Mitsui O.S.K. Lines, Matson & Maersk are the nominated ocean carriers moving shipments via ocean transport for the Ascena Retail Group and its subsidiaries. Origin contacts are RCS Logistics, Air Tiger Express, Inc & DB Schenker, INC are the nominated air freight forwarders for all freight moving via air for Ascena Retail and its subsidiaries Ocean Shipment Procedures The merchandise must pass Ascena Retail s Final Inspection tally sheet before it can be signed off for booking Vendors are required to submit bookings with the Ascena Retail nominated consolidator at a minimum of 10 days before cargo delivery When purchase orders are booked with the Ascena Retail nominated consolidator the following information is required at time of booking: The Agent/Vendor is required to provide the following information at time of booking: REQUIRED INFORMATION PO NUMBER STYLE NUMBER CARGO READY DATE DESTINATION REQUIRED DATE SHIPPER NAME CONSIGNEE NAME BILL OF LADING DESTINATION SHIPPING MODE INCOTERMS QUANTITY (INSIDE PACKAGE) QUANTITY (OUTSIDE PACKAGE) ESTIMATED VOLUME FORMAT OR DETAIL IF APPLICABLE YES YES YES YES YES YES YES YES YES YES YES YES Version 9.9 March 2015 Page 30 of 69

31 ESTIMATED WEIGHT MARKS & NUMBERS ISF DATA ELEMENTS YES YES YES The E-booking tool provided by Ascena Retail consolidator will be utilized for all Justice and Brothers shipments If a PO is not in the system, a manual booking will need to occur. The Vendor should contact local Ascena Retail consolidator agent for guidance Trailer loading Requirements: All merchandise is to be delivered sorted by PO. Vendors are required to load one carton of each SKU at the rear of each fully loaded trailer to be delivered. A SKU is considered a unique PO/Color/Size combination. A Sample carton for each SKU should have a RED sticker about 1 x 4 wrapped on two upper corners of the carton that says Tail Load. The diagram below shows a visual representation of the UCC 128 label located on each box. The SKU is highlighted in yellow for reference. Without this requirement the vendor will be subject to chargebacks. Version 9.9 March 2015 Page 31 of 69

32 FROM: XXXXXXXXXXXXXXXXXXXXXXXXXXXX XXXXXXXXXXXXXXXXXXXXXXXXXXXX XXXXXXXXXXXXXXXXXXXXXXXXXXXX XXXXXXXXXXXXXXXXXXXXXXXX XXXXXXXXXXXXXXXXX Factory name and Address UCC 128 Scan Bar Code 20 Digit Case Number BUSINESS: XXXXXXXXXXXXXXXXXXXX DIV: XX PO#: XXXXX SIZE: XXXXXXXXXX PREPACK: XXXXXXXXXXXXXXXXXXXXXXXXX COLOR: XXXXXXXXXXXXXXXXXXXXXXXX SKU: XXXXXXXXXXXXXXXXXX Quantity 9,999,999 Packs 9,999,999 Business, Division, PO number, and item description (will be sent on PO file automatic) SHIP XXXXXXXXXXXXXXXXXXXXXXXXXXX TO: XXXXXXXXXXXXXXXXXXXXXXXXXXX XXXXXXXXXXXXXXXXXXXXXXXXXXX XXXXXXXXXXXXXXXXXXXXXXXX XXXXXXXXXXXXXXXXXXXXX Ascena Retail DC address (will be sent in on PO file automatic) The consolidator will not sort and segregate the cargo unless the customer or vendor provides written confirmation and agrees to reimburse the consolidator for all charges incurred per local tariff rates For Factory Loaded containers the same procedures would apply. The vendors will be required to load the containers sorted by PO. One carton of each SKU loaded on the container must be tail loaded at the rear of the container. Each sample carton must have a RED sticker about 1 X 4 wrapped on two upper corners of the cartons that says Tail Load. Without this requirement the vendor will be subject to Chargebacks. Version 9.9 March 2015 Page 32 of 69

33 For additional factory loaded containers please see Section FACTORY LOAD CONTAINER REQUIREMENTS. Factory loaded containers must be loaded in the manner prescribe in this section and communications with forwarder must be followed A complete set of shipping documents must be handed over upon delivery of cargo to the nominated consolidator. There are three documents required, Packing List(48 hours prior to arrival), Vendor Declaration and Final Booking Document at time of delivery. The packing list must correspond exactly to what is being delivered at the consolidator. If there are discrepancies the vendor will be non-compliant and subject to chargebacks Upon receipt of the required documents and collection of relevant C.F.S. charges, the consolidator will issue a Forwarders Cargo Receipt Air Shipment Procedures For air shipment; Ascena Retail will nominate one of the approved Air Forwarders for that country and inform the vendor, depending on the volume. All approvals will be done by the Ascena Retail Group at origin For Ascena Retail purchase orders, Vendors should reference the attached Allocation spreadsheet to determine the correct forwarder to use for each origin. Forwarder contact details by origin are listed in the attachment Dec 16 Ascena Inbound Air Trans Allo Vendors should place bookings with Ascena Retail s nominated Air Forwarder by providing them with the Shipping Instructions at minimum of 5 days in advance of cargo delivery. Each forwarder will provide vendor with standardized booking form as used by their facility in the country of origin It is mandatory for Vendors to use Ascena Retail nominated Air Forwarder(s). Failure to do so will result in Vendor s full responsibility for compensation to the Ascena Retail Group brand designation for loss of sales due to unnecessary delay at port of clearance or lack of visibility to shipment Under normal circumstances, freight should be arranged on a collect basis When merchandise must be air-freighted at Vendor s own expense; Version 9.9 March 2015 Page 33 of 69

34 For Ascena Retail purchase orders and unless otherwise instructed, Vendors will arrange freight on a pre-paid basis for the air/ocean difference The calculation for the proportional sea freight is based on Ascena ocean rates to destination. Ocean charges will be provided to the air freight forwarder and AGS origin office by Ascena Transportation If the vendor is only responsible for paying the sea/air freight difference, the proportional sea freight payable by Ascena Retail shall be off-set against the air freight invoice issued to the Vendor by the air forwarder The brand will have the option to lower the FOB cost of the goods to account for the incremental charge of airing the merchandise. Terms will remain the same A complete packing list and the other required shipping documents must be submitted, with the cargo, to the freight forwarder at the time of delivery. IN THE CASE OF AIR CARGO, DELIVERY OF THE ORDER IS COMPLETE ONLY UPON DELIVERY OF THE GOODS AND THE COORDESPONDING DOCUMENTS TO THE AIR FORWARDER Vendors are required to place the bookings to Ascena Retail nominated freight forwarder per origin at minimum of 5 days before delivery. The Ship date and NDC date are required to be provided by the vendor to the designated air forwarder After shipment, the air forwarder will issue house airway bill as long as they have received the relevant origin charges from vendors FACTORY LOAD CONTAINER REQUIREMENTS (FCL) Factory Load approval Requirements(FCL): In order to be approved to ship factory loaded containers each factory must be found compliant in all areas of the Supply Chain Security program for factories and meet the following requirements: Submit a completed Supply Security Questionnaire annually to the Global Compliance team Receive a passing score for a 3 rd party audit conducted by our appointed audit firms Must agree to maintain a high level of compliance during the business relationship with Ascena Retail Group Factory must have on hand and use only those seals that meet or exceed PAS ISO17712 standards. Version 9.9 March 2015 Page 34 of 69

35 Factories that meet or exceed these requirements will be added to an approved factory list that is proved to the consolidator, monthly Factories that do NOT met or exceed these requirements will not appear on the list and will not be allowed to load containers directly at the factory under any circumstance and other arrangements will need to be made All factories must complete the APLL electronic booking application for each shipment and complete the container stuffing location at time of booking so that the Importer Security Filing (ISF) can be completed. (A complete copy of the Compliance Manual for factories will be made available on each brands website- effective May 1, 2014) LOAD REQUIREMENTS All cargo will be floor loaded and block stowed from nose to tail. Vendor is required to pre-sort and segregate all freight while following the guidelines outlined in section In cases where a PO has to be split across multiple containers because of overflow, please load by PO number into as few containers as possible. For example: 1 PO has overflow into 2 containers, but the entire shipment (which includes additional PO s) is in 4 containers under one BL. When loading the overflow PO, load into 2 containers only and do not spread out over the entire four containers Load ability Guidelines Load ability Guidelines are as follows and subject to commodity and packaging. Equipment used is subject to carrier s equipment availability. If Minimum s are not hit according to the dead freight requirements vendors will be subject to violations and or fines. Please review attached document for the Ascena Retail dead freight policy. Version 9.9 March 2015 Page 35 of 69

36 CONTAINER SIZE 53 STD IF <91 CBM 45 DRY IF <70 CBM 40 HIGH CUBE DRY IF <64 CBM 40 STANDARD DRY IF <55 CBM FACTORY LOADED CONTAINERS MINIMUM FOR DEAD FREIGHT POLICY (JUSTICE/MAURICE ONLY) 20 DRY IF < 27 CBM + flat penalty fee for cy/cy 2 ctn Deadfreight Memo - Final.doc When approval is needed for a light loaded container, approval should be obtained from the appointed Ascena Retail sourcing contact Additional Requirements Booking of equipment must be done through APLL and their electronic booking application. APLL will make the booking with the ocean carrier according to the Ascena Retail carrier allocation and ocean carrier contracts COMPLETE SET OF COMMERICAL DOCUMENTS, INCLUDING FINAL PACKING LIST MUST BE DELIVERED TO THE consolidator OFFICE at least 36 hours prior to the APLL SI Cut-off day. This will allow the consolidator sufficient time to finalize booking with carrier, prepare the bill of lading, 24 hour manifest filing and ISF (10+2) filing, as well as prepare the Ascena Retail ASN APLL will not COMPLETE BOOKING without a complete set of documents from any vendor, at any time, without exception. For Ascena Retail PO s, APLL is not to COMPLETE CARRIER BOOKING without the originally signed Final Inspection Report (in normal plain paper) AND a complete Packing List (with or without QC signature is acceptable). Vendor Liability It is the vendor s responsibility to know and understand the type of equipment needed and the number of containers needed based upon each individual shipment. The bookings drive the bill of lading issuance not the number of containers required. This Version 9.9 March 2015 Page 36 of 69

37 is due in part to that the booking is a one to one relationship to the bill of lading issued which feeds the 24 hour manifest filings, the ISF (10+2) filings and dictates the foundation of the ASN and CBP entry generation Example 1: 1 PO requires multiple containers from the same vendor/factory/origin to the same Ascena Retail destination - one booking should be made Example 2: multiple PO s that require multiple containers from the same vendor/factory/origin to the same Ascena Retail destination - one booking should be made Factory will be held liable for all charges associated with dead freight, missed bookings, or equipment ordered but not used Factory will be responsible to block and brace cargo within the container to prevent shifting during transit. VENDORS MUST DELIVER CARGO AND DOCUMENTS IN ACCORDANCE WITH THEIR BOOKING DECLARATION AS WELL AS ASCENA RETAILS REQUIRED LOAD SPECIFICATIONS. ANY HAZARDOUS CARGO IS SUBJECT TO LOCAL AND INTERNATIONAL RESTRICTIONS AS WELL AS APPROVAL FOR CARRIAGE BY THE CARRIER. 8 Violations / Chargebacks 8.1 Violation / Chargeback Policy Statement: Violation charges are not intended to be a source of revenue for Ascena Brands, but are enforced to ensure the distribution center operates efficiently. Shipments not in compliance with this guide may be returned at the vendor s expense or the vendor may be charged for violations in the form of a chargeback. 8.2 Routing Guide Violation Chargebacks: Vendors will be charged for merchandise preparation and packing violations. Version 9.9 March 2015 Page 37 of 69

38 8.2.2 Violation Charges will be imposed as follows: # Cases $ Amount Charged 1 10 $ $ $ $1, $2, Electronic ASN/UCC 128 Label Chargebacks: Vendors must comply with our Electronic ASN/UCC 128 Label program. See Section 4.3 for the program requirements Violation Charges for non-compliant purchase orders will be imposed as follows: $2,000 per Purchase Order - No Electronic ASN - Late Electronic ASN - No UCC 128 Labels on Cases - Incorrect Label Placement - Non-scannable case - Inaccurate information on the ASN - Case information does not match ASN 8.4 VAS (Value Added Services) Chargebacks: In addition to per-unit charges, all special handling costs (i.e. labor) incurred as a result of vendor-related quality or packing issues will be charged to vendors. See Section 8.8 for VAS Chargeback Codes. 8.5 RTV (Return to Vendor) / Store Recall / RTV Chargebacks: All merchandise RTV and/or Recall activity will result in a chargeback as follows: RTV from DC - $1.00/unit Recall/RTV from Stores - $1.50/unit DC Storage Charge - $10.00/pallet per month The difference between DC RTV and Store Recall/RTV chargeback costs are due to inbound DC processing cost, store processing cost, store return shipping charges, and DC special handling cost related to Store Recall activity. Version 9.9 March 2015 Page 38 of 69

39 8.6 List of Chargeable Offenses: Shipping Violations: Failure to make a Delivery Appointment (Penalty is $500 per Trailer) Not tail loading sample case from each sku in full trailer loads(penalty is $500 per Trailer) Not placing one sample case from each sku on top of pallets for LTL loads(penalty is $500 per Trailer) Not labeling sample case from each sku with red tape(penalty is $500 per Trailer) ANY Domestic shipment not sealed with bolt seal(penalty is $500 per Trailer) Prepaid trailer left in yard more than 1 week after second empty notification warning($500 per Trailer to vendor for 1st week; $1,000 per trailer to vendor for every week thereafter) Expedited domestic shipments (vendor books late and expedited service is approved by Ascena are charged back to vendor at cost (at cost to vendor + $500 penalty) Packing List Violations (Non EDI): No packing list attached to lead case Incorrect packing list Improper packing list format Packing List not faxed or ed as required Late packing list (faxed/ ed after product has been shipped) Tagging Violations: Merchandise not pre-ticketed Merchandise ticketed with the wrong Retail price Incorrect ticket/hang tag placement No Size sticker Incorrect sizing or labeling Bagging Violations: No master polybag on Pre-packs Non-Pre-packed items not individually poly-bagged (except DC approved) Non- Pre-packed items that include a master polybag Packing Violations: Not pre-packed as PO indicates No inner cases Merchandise packed incorrectly mixed colors/sizes within the cases Excessive packaging - rice paper, filler, excess corrugated (except when filler is required for non-standard conveyable odd cases). Units in excess of the standard (ODD) units not packed in a separate ODD case per size/per color Multiple case standards Any GOH receipt Version 9.9 March 2015 Page 39 of 69

40 8.6.6 Case Violations: Banded/strapped cases Perforated cases (Etna Faciality only) Case label content incorrect Overweight cases Cases with incorrect dimensions Odd cases not identified Partial shipments (unless pre-approved) 8.7 Electronic ASN/UCC 128 Label: Wrong Label placement Multiple labels on a case Inaccurate information on the label Inaccurate information on the ASN Case information does not match ASN Late Electronic ASN No Electronic ASN No UCC128 label(s) on case(s) Labels that will not scan Version 9.9 March 2015 Page 40 of 69

41 8.8 VAS (Value Added Services) Chargeback Codes Version 9.9 March 2015 Page 41 of 69

42 9 Billing 9.1 Invoice Requirements These requirements are for the payment invoice only and may differ from the International Commercial Invoice Requirements Send invoices to the attention of Merchandise A/P at the following address: Ascena Payables P.O. Box Duluth, MN Attn: Merchandise Accounts Payable Mail original invoice no earlier than day of shipment Copies of invoices included with shipment will not be considered valid invoices for billing purposes Invoice each PO separately Invoice must contain: *PO number *Number of cases or GOH *Total cost *Date shipped *Style, color, and size breakdown *Number of units *Unit cost *Department number *Merchandise description *Pre-ticketed (y/n) Outstanding invoices will only be honored for 120 days from proof of delivery date. Version 9.9 March 2015 Page 42 of 69

43 9.2 Payment Terms All orders are subject to terms stated in the Master Sourcing Agreement Allowances as specified in the payment terms section of the Vendor Application will be deducted from payments Verifiable vendor related unit shortages will be deducted from vendor invoices Payment of invoices will be limited to 3% over PO quantity (per PO line level). Quantities in excess of over shipment allowance will not be paid. Over shipped units of merchandise will not be returned to the vendor. Version 9.9 March 2015 Page 43 of 69

44 10 Packing list Template: Version 9.9 March 2015 Page 44 of 69

45 11. Ascena Brands Distribution Center Contacts Etna, Ohio DC DC Ticketing Coordinator Tel: (740) Fax: (740) Vendor Compliance Department Fax: (740) Distribution Center Contacts Etna Distribution Center Transportation Contacts: Etna Retail DC, LLC OH (see section 7 for shipping dates to this facility Retail) Tel: (740) DCinbound@tweenbrands.com GC Fulfillment, LLC, IN (see section 7 for shipping dates to this facility for E-Comm) Tel: (215) Fax: (215) Performance Team (East Coast Consolidator) Tel: (732) Performance Team/Gale (West Coast Consolidator) Tel: (562) Fax: (562) Greencastle Fulfillment Center GC Fulfillment, LLC (see section 7 for shipping dates to this facility for E-Comm) Vendor Coordination Vendor.Coordination@Ascenaretail.com Tel: (765) Version 9.9 March 2015 Page 45 of 69

46 Justice & Brothers (ECOMM) GC Fulfilment, LLC Beginning April 13th 1901 state Rd. 240 East Greencastle, In Ascena Retail Group Greencastle Fulfillment Center 12.1 Appointments must be made for all inbound freight deliveries. Appointments for all deliveries must be made at least 48 hours in advance Monday deliveries must be scheduled no later than 12:00 pm on the Friday before the requested delivery date Failure to make a delivery appointment may result in a violation of $500 per trailer, as well as the possible refusal/rescheduling of the load. Any carrier charges associated with such refusal or rescheduling would be for the account of the vendor. CONTACT THE GREENCASTLE FC 48-HOURS IN ADVANCE: Stacy Cain (765) stacy.cain@ascenaretail.com GREENCASTLE FC Yard HOURS OF OPERATION: MONDAY Friday and Sunday: 6:00 AM Midnight EST Saturday: Noon-8:00 EST Justice ECOMM Requirements: 12.4 Merchandise Packaging Specifications General Guidelines detailed instructions follow in each section All E-Commerce products must be packaged and ready for shipment to the customer. The supplier is responsible for adhering to all packing specifications. The requirements for each item is standard Each item must be packed in an individually sealed poly-bag to avoid soiling Each poly-bagged item must have a SKU barcode sticker produced only by the brand approved supplier Cases must be packed in bulk singles with no more than one (1) style, color and/or size per case All cases must meet E-Commerce requirements outlined in section 12.8 Version 9.9 March 2015 Page 46 of 69

47 Tagging Price Ticket, Hang Tag, Joker Tag, Size Stickers Attach Price Tickets and all appropriate marketing material to all merchandise prior to packaging and shipping to Ascena Ecommerce Fulfillment Center For all merchandise, attach Price Tickets according to the ticket placement provided in the Technical Design Package or by the Merchant Only Price Tickets printed by the approved Justice & Brothers supplier, Avery Dennison, will be accepted. Do not use any unauthorized or altered price tickets/hang tags. Place price ticket orders with Avery Dennison 30 days prior to X-Factory date Please refer to the Price Ticket Ordering Manual posted on for specific instructions on ordering price tickets 12.5 Polybag Information Polybag Specifications: Minimum: 3 L x 3 W; Maximum: 22 L x 15 W All individually poly bagged items must be no more or less than the above measurements Important Note: It is the responsibility of the vendor to make sure that poly bagged items pass the sag test (hold bag by the two upper corners). If the item sags more than 1/2 from top of bag to top of item, either (1) refold and place in smaller bag or (2) re-fold and use chipboard stiffener. Units must be folded to ensure no excess poly as the poly bag must conform to the product Polybag must be high density polyethylene material with a thickness level of 0.05mm(2.0MIL) or greater Polybag Warning Any bag with an opening of 5 inches or larger must contain the following warning in both English and French Canadian languages. The warning must be printed in black ink and must be 14 pt. or larger for bags less than 40. WARNING: To avoid danger of suffocation, keep this plastic bag away from babies and children. Do not use this bag in cribs, beds, carriages or playpens. This bag is not a toy. Avertissement: Pour éviter tout risqué de suffocation, gardez ce sac en plastique hors de portée des bébés et des enfants. Ne pas utiliser ce sac dans des berceaux, lits, poussettes ou parcs pour enfant. Ce sac n est pas un jouet. Version 9.9 March 2015 Page 47 of 69

48 If the bag is larger than 40 the font size must be larger to meet state/local regulations.. If we have poly bags that are more than 40 inches in length, then larger font sizes will be required on those in order to meet vocal laws The warning must be repeated at 18 intervals Securing the Polybag Polybags must be sealed securely to protect the merchandise. Only the following sealing methods are acceptable: Heat Sealing: Heat sealing is the recommended method of sealing. Void space must not exceed ½ Taping: Fold the open end of the poly bag over and seal with three pieces of clear tape, minimum ½ wide, adequately spaced. It is the vendor s responsibility to ensure the tape will not react with the polybag or contents to cause discoloration or damage to the product. Self-Sealing Bags: The use of self-sealing bags is acceptable Packaging for Hard-line, Accessories and Other Non-Apparel Items A chipboard insert must be used if items are lightweight and cannot maintain their shape when polybagged All E-Commerce products must be packaged and ready for shipment to the customer. The supplier is responsible for adhering to all packing specifications. The requirements for each item are standard The supplier is responsible for packaging items to ensure they will not be broken or damaged in the shipping and fulfillment process. Non-Apparel Items must be individually packaged in bubble wrap, if not ordered as a boxed item, to ensure no damage or breakage of product. Includes; but not limited to, nail polish, lip gloss, perfumes, eyewear (sunglasses/readers), jewelry, belts etc. Version 9.9 March 2015 Page 48 of 69

49 12.7 SKU Barcode Label SKU Barcode Label-Specifications Labels are 3 long and 1.5 wide. Not to exceed 2 wide. *Note that the barcode must contain the brand identifier. This is the 05 in front of the 8 digit sku Only SKU labels printed by the approved Justice & Brothers supplier, Avery Dennison, will be accepted. Do not use any unauthorized or altered SKU labels. Place price ticket orders with Avery Dennison 30 days prior to X- Factory date. Please refer to the Price Ticket Ordering Manual posted on for specific instructions on ordering SKU labels Apparel items must be folded and packed into an appropriately sized and sealed polybag. Each polybagged item requires a SKU barcode label. Labels must be placed on the outside of the polybag on the non-sealed side. Labels cannot overlap the edge of the polybag. Label placement must be 3 inches from the bottom left side of the poly bag and 3 inches from the left side of the polybag(see Picture). If both the length and width of an item is 7 x7 or smaller, the barcode must be placed in the center of the polybag Non-apparel items, not in boxes, must be packed in an appropriately sized and sealed polybag. Additional insulations of individual items are permitted when deemed necessary to protect the items from damages during transit. All fragile and breakable items must be packaged with ample packing materials to protect merchandise from breaking. Each poly bagged item requires a SKU barcode label. Labels must be placed on the outside of the polybag on the non-seal side. Labels cannot overlap the edge of the polybag. Label placement must be 3 inches up from the bottom left edge and 3 inches in from left side of poly bag. If both the length and width of an item is 7 x7 or smaller, the barcode must be placed in the center of the polybag. Non-Apparel Items must be individually packaged in bubble wrap, if not ordered as a boxed item, to ensure no damage or breakage of Version 9.9 March 2015 Page 49 of 69

50 product. Includes; but not limited to, nail polish, lip gloss, perfumes, eyewear (sunglasses/readers), jewelry, belts etc. Bubble wrap packaging as stated on page Individually boxed items are not required to be placed inside a polybag. Each boxed item requires an SKU label attached to the box. Additional insulations of individual items are permitted when deemed necessary to protect the items from damages during transit. All fragile and breakable items must be packaged with ample packing materials to protect merchandise from breaking. An inner case may be used for non-apparel where the inner case is a pack quantity of one E-commerce Case Requirement Case Specifications A regular slotted container (RSC) must be used with a bursting strength of 275lbs (typically a single walled case) and edge crush test (ECT) of 44 ECT. Version 9.9 March 2015 Page 50 of 69

51 Cases must be of rectangular construction. The width of the case must be greater than the height; the length of the case must be greater than the width Standard Case Dimensions Apparel/Non-Apparel Standard Apparel Case Dimensions Length* Width* Height* cm. in. cm. in. cm. in. Bulk Non-Apparel Case Non- Apparel Case Dimensions Length* Width* Height* *Note: cm. in. cm. in. cm. in. Minimum Maximum The Length MUST be the largest dimension. Height MUST be the smaller dimension. MINIMUM CASE WEIGHT cannot be less than 0.91kg/2lbs MAXIMUM CASE WEIGHT cannot exceed 15.9kg/35lbs In order to avoid a chargeback any case outside the standard size or weight ranges above must be approved in advance of Greencastle Fulfillment Center (FC) receipt by contacting DC Vendor Coordination: E-Commerce Vendor Coordination Vendor.Coordination@Ascenaretail.com Packing Cases: General packing instructions are provided below. Specific instructions provided on PO s must be followed if they differ from the instructions below. Version 9.9 March 2015 Page 51 of 69

52 Pack the remaining units in a case marked ODD and pack one size per color per case. Only one odd case is allowed by PO, line, and it may not be to the entire order The Odd case must meet the minimum case size described in Section 3.1(retail section) If the number of odd units is too small to package in a case that meets the minimum case size in Section then pack the small number of units into one of the standard cases of the same size/color and change the quantity of that case to the reflect the additional units; making that case the Odd case. i.e. if you have 3 standard cases of 50 units each and have 3 odd units leftover, instead of shipping the 3 standard cases of 50 and 1 case of 3 units, combine the 3 units in with one of the 3 standard cases of 50, and ship 2 cases of 50 units and 1 of 53 units Packing a Standard Apparel Case: In order to maximize the inside dimensions of the Standard Apparel Case, it may be required to pack the Standard Apparel Case using the unique methods described below The following examples illustrate how to maximize the space within the Standard Apparel Case when packing bulk units. Packing Bulk Units: Bulk units must be packed using the largest Standard Apparel Case Dimension. The units may be placed vertically to fill any void space resulting from column stacking bulk units within the Standard Apparel Case (see below). Version 9.9 March 2015 Page 52 of 69

53 Pack each PO in separate cases. Do not mix PO s within cases. Each garment must be individually polybagged. NO excess polybag will be permitted, polybag must conform to product. Cases must be packed in bulk singles no more than one (1) style, color or size per case A Standard Quantity is the amount that fills a case by size. Pack cases as densely as possible without damaging goods or causing cases to bulge. Fold the garment to fit within the dimensions of the Standard Apparel Case, unless specified in the Technical Design Package. Each garment must be individually poly bagged All E-commerce loose piece items must have SKU barcode stickers; it is the vendor s responsibility to pack loose items in protective packaging if required to ensure safe delivery and fulfillment of the product throughout transit. The barcode sticker must also be on the outside of this packaging. Use of a protective cardboard liner, placed inside the case on top of the merchandise, in order to avoid potential damage is recommended. Version 9.9 March 2015 Page 53 of 69

54 Catalog/Direct PO s are required to have same color/size merchandise poly bagged inside the master case. For questions regarding packing, case or polybag requirements please contact: E-Commerce Vendor Coordination Vendor.Coordination@Ascenareatailgroup.com Case Markings the following markings must be applied on two sides (length and width) of each case. For Division specify Justice or Brothers. Hazardous Materials also require the ORM-D label on the two sides Tail case sticker is NOT required on Greencastle/location 4150 destined shipments. Ship To: Ascena Brand Service Co State Rd. 240 East Greencastle, IN Division: Justice or Brothers PO#: Department: Color: Size: Item Number: Quantity: Gross Weight: Net weight: Case # of Country of Origin: Version 9.9 March 2015 Page 54 of 69

55 12.9 Electronic ASN/ Case UCC128 Labeling Every Order shipped by a Vendor to Justice & Brothers requires the following: Ascena Brands Service Co. purchase order (850) Advanced Shipping Notice (856) Only one SKU per case is permitted. If more than one SKU is included in a case the ASN will fail at the distribution center and the vendor will incur penalties Vendors must transmit ASN s 24 hours prior to actual shipment pick up providing counts are accurate. The ASN must be transmitted no later than the day of the pickup Label each case with a compliant UCC128 barcode label UCC128 label must be 4 inches wide x 6 inches long The UCC128 label on each packed case must correspond precisely with the packed units within the case as specified by the purchase order. Noncompliance will result in extensive penalties Each UCC128 label must be unique. No duplicate labels are permitted. Duplicate labels will result in erroneous receipts within the distribution center and will incur penalties. Version 9.9 March 2015 Page 55 of 69

56 Our partner in this process is SPS Commerce. They offer web-based solutions to enable you to comply with the above requirements. SPS Commerce contact information: Customer Support (888) or All new vendors must contact SPS Commerce and initiate the set-up process within 60 days of signing the Master Sourcing Agreement. The UCC128 case label layout must be as follows: The UCC128 label must be applied to the lower right hand corner of the front face (end) of the case, 2 (5cm) above the bottom and 2 (5cm) Version 9.9 March 2015 Page 56 of 69

57 from the right hand side of the case Packing Lists Vendors participating in the UCC128 Label Program will not have to send/ the packing list Specifications: The packing list must be prepared on the Ascena Brands template located at A separate packing list must be prepared for each PO. Only one PO is permitted on each packing list, do not combine multiple PO s from a shipment onto one packing list Packing list counts must reflect units actually shipped regardless of units ordered Packing lists must be written in the English language Include one copy of the packing list with the first case of each PO, attached on the first case of the shipment inside a colored enveloped marked Packing List Enclosed A packing list must be provided to Ascena Brands by fax or electronic data transfer ( ) no later than the time of shipment. Version 9.9 March 2015 Page 57 of 69

58 packing lists can be included as attachments in Microsoft Word or Excel, or by using the edit, copy and paste functions General Shipping Instructions All location 4150 E-Commerce shipments for Justice & Brothers should be delivered to: Ascena Retail Group, Greencastle Fulfillment Center, LLC, 1901 State Road 240 East, Greencastle, IN 46135, (765) Goods must deliver to the Greencastle Fulfillment Center between the Not in Warehouse Before Date and 1 day prior to the Cancel Date to allow for goods to be checked into the facility by the cancel date Early or late shipments may be refused or charged an early/late penalty at the vendor s expense Do not ship partial orders without Buying Department approval; this may result in a chargeback A shipment refers to all purchase orders shipping from the same location on the same day One Bill of Lading (BOL) is required per load, per destination. It must include Origin Address, Consignee Address, Division, PO number(s), cases per PO#, gross weight in pounds per PO#, and Unyson confirmation number Truckload and parcel shipments should be floor loaded. Less than truckload shipments should be palletized and shrink-wrapped. Palletized truckload shipments must be approved by the transportation department at DomesticTransportation@AscenaRetail.com. Do not double stack pallets. Do not load pallets sideways into truck % of purchase orders will need to be picked up/shipped on time to arrive at the Greencastle Fulfillment Center prior to the end of the charge week. The booking must be made 24 hours prior to the pickup date/time. If a vendor is booking too late, the Unyson system will not allow the booking request. The only way for the vendor to get a late booking is for them to ask for the NDC/cancel date to be pushed out. This gatekeeping process in Unyson s system is driven by the NDC dates on the PO which is sent electronically. It is very important anytime a Buyer agrees to extend a NDC/cancel date; this date is also updated in the Island Pacific system so that the changes flow into Unyson (updates hourly). Version 9.9 March 2015 Page 58 of 69

59 Vendors must ensure shipments are loaded properly and secured. Vendor will be responsible for all damaged cases reported by the Greencastle Fulfillment Center C-TPAT/ISO 17712:2010 compliant high security bolt seals are required on Truckload shipments with the seal number noted on the BOL Domestic Shipping Instructions Commercial Zone Shipments All Shipments equal to or less than 150 lbs. ship prepaid parcel (UPS/FedEx) to the Greencastle Fulfillment Center. Please include the Purchase Order number(s) in the reference field All Shipments greater than 150 lbs. in the commercial zones will be changed to freight collect and then charged back Shipments greater than 150 lbs. originating in the commercial zone should be routed through Unyson s Routing Portal ( Unyson will only pick up orders that were previously scheduled through the routing portal. Last minute orders will need to be routed separately Pick-up must be scheduled by vendor 24 hours prior to shipment available date/time For questions on registration or booking please contact Unyson at ascenarouting@unysonlogistics.com or call Unyson will arrange the delivery appointment with the Fulfillment Center Commercial Zone BOL must-haves: Version 9.9 March 2015 Page 59 of 69

60 Unyson s Confirmation # must be on the BOL in the special instructions section. This is the primary reference number for delivery appointments rd Party Bill To Address: Ascena Retail Group, c/o Unyson Logistics, P.O. Box 7047, Downers Grove, IL Unyson bookings must be made prior to 11:00 AM local time when arranging on the last booking date. Booking windows: East Coast Commercial Zone Shipments: Shipper may enter POs in Unyson portal until the last book date, 6 business days prior to the cancel date on the East Coast. The last corresponding pick-up date is 5 business days prior to the cancel date. o o o Example: Order has a Start Ship date of 09/13/12 and a cancellation date of 09/27/12. It requires 5 business days of transit time plus 24 hours of advance notice to Unyson. Earliest booking date: 2 weeks prior to the earliest booking date of 09/05/12, but pick-up date cannot be earlier than 09/06/12 (09/13/12 Start Ship date minus 5 business days). Last booking date: 09/19/12 (09/27/12 Cancellation date minus 6 business days) with 09/20/12 being the last pick-up date. West Coast Commercial Zone Shipments: Shipper may enter POs in Unyson portal until the last book date, 9 business days prior to the cancel date on the West Coast. The last corresponding pick-up date is 8 business days prior to the cancel date. o o o o Example: Order has a Start Ship date of 09/13/12 and a cancellation date of 09/27/12. It requires 8 business days of transit time plus 24 hours of advance notice to Unyson. Earliest booking date: 2 weeks prior to the earliest booking date of 08/31/12, but pick-up date cannot be earlier than 09/03/12 (09/13/12 Start Ship date minus 8 business days). Last booking date: 09/14/12 (09/27/12 Cancellation date minus 9 business days) with 9/20/12 being the last pick up date. Version 9.9 March 2015 Page 60 of 69

61 12.13 Non-Commercial Zone Shipment Prepaid Shipments (Freight Terms FOB Greencastle, IN) Vendor may book shipment with Unyson at any time up to the last booking date (cancellation date minus transit in business days) Version 9.9 March 2015 Page 61 of 69