Supply Chain Execution

Transcription

1 ENTER Interactive document Supply Chain Execution

2 Interactive Table of Contents (Use Previous & Next buttons above, or click below on any topic to view) About TECSYS TECSYS Solutions TECSYS Expert Services Executive Management Our Vision and Mission Warehouse Management TECSYS SMART Empowering Customers Distribution Management Expert Connections TECSYS Evolution in Supply Chain Management TECSYS Evolution in Healthcare TECSYS Supply Chain Execution Solutions Your Supply Chain Matters! Supply Management Transportation Management Mobile Delivery Management Business Intelligence Platform & Technology 2011 TECSYS Inc. All names, trademarks, products, and services mentioned are registered or unregistered trademarks of their respective owners. page 2

3 Our Vision and Mission TECSYS is in relentless pursuit of one goal to be the dominant Supply Chain Management (SCM) software technology and solutions provider for distribution-centric operations. Our specific focus is in healthcare and high-volume distribution. Today, hundreds of world-class companies and thousands of facilities with complex, high-volume distribution environments rely on TECSYS to achieve the highest level of customer service at the lowest possible operating costs. Our Vision Our Mission Peter Brereton President and CEO TECSYS Inc. We improve our customers supply chains with unparalleled industry solutions based on our advanced, proven technologies and feature-rich suites of enterprise SCM and logistics applications. Backed up by the breadth and depth of our employees expertise, and focused by our Customers for Life philosophy, we continue to be the software vendor of choice because of our distribution and supply chain management know-how. By leveraging the full power of our solutions to improve the efficiency and profitability of their businesses, our clients continue to dominate as leaders in their respective fields. page 3

4 Empowering Customers with Supply Chain Advantages that Matter! In high-volume distribution, operational and information technology management are seeking leading-edge solutions to address their logistics challenges; from improving performance and reducing cost to achieving superior fill rate and customer satisfaction. They need to build or improve their supply chain infrastructure to support their business objectives. They need know-how and supply chain tools specific to their industry. Since 1983, TECSYS has been in a relentless pursuit of achieving market leadership in the specific industries it serves; helping hundreds of organizations in healthcare and highvolume distribution achieve the highest level of customer service at the lowest possible operating cost. TECSYS technology is an enabling platform for solving its customers warehousing and distribution challenges. Its rich expertise and distribution management capabilities provide key advantages to its customers such as: Remove cost out of their supply chains Significantly improve responsiveness to their clients Empower their management to measure business performance TECSYS suite of software brings government and commercial best practices to your doorstep. It will revolutionize how business is conducted in the healthcare arena. The Return on Investment is solid. If you are looking for innovation to become a frontrunner in the industry, then you should look at TECSYS portfolio of products. I did look and did not find anyone with the same depth and breadth of a superior Warehouse Management System solution as TECSYS. Donna Van Vlerah Vice President, Supply Chain Parkview Health page 4

5 TECSYS Today TECSYS - The Total Solution Software SMART TM Models Industry-Expert Services TECSYS is a market-leading provider of warehouse management, supply management, transportation management, mobile delivery management, distribution management and business intelligence software and industry-expert services to mid-size and Fortune 1000 corporations in healthcare, third-party logistics and general highvolume distribution industries. TECSYS has built its business through a single-minded focus on warehousing and distribution operations and by developing robust products and leading expertise over more than two decades. The Company employs a seasoned team of experts who have extensive experience in supply chain management and in deploying TECSYS technology in high-volume distribution environments, enabling customers to significantly streamline logistics operations, reduce cost and improve customer satisfaction. Every day TECSYS employees help supply chains improve their performance and deliver greater service to customers. TECSYS foundation is a strong core of employees with expertise and experience that define the Company s differentiation in the competitive landscape. page 5

6 TECSYS Evolution in Supply Chain Management Vertical Market Focus, Leadership Launched Visual Logistics* Acquired Streamline, Focused on Industrial Distribution Read online: TECSYS Positioned in the Visionaries Quadrant of the WMS Magic Quadrant Market Expansion Internet Focus 2001 IPO 1998 Best Managed Private Company 1995 Product Company 1993 TECSYS Founded Moved supply chain management solutions to Java technolology Acquired ASI, Entered IBM iseries/system i Market Acquired PointForce, Increased focus on Import-to-retail/Giftware Market Moved platform to Internet-based architecture Acquired Disticom, Entered TMS Market 11 years - Transportation Management Solutions Partenered with Cognos - Entered BI Market 16 years - Business Intelligence Solutions Acquired Source (Provia), Entered WMS Market 16 years - Warehouse Management Solutions Developed, Launched Own Product (DMS) 18 years - Distribution Management Solutions SCM Solution Provider 28 years - Supply Chain Management Solutions *Trademark, Patent Pending page 6

7 TECSYS Leadership in Supply Chain Management High-Volume Distribution Vertical Market Service Parts TECSYS Position Leading (25% CAT dealers market share) Representative Customers or 3PLs Cleveland Brothers, Empire CAT, Honda, Milton CAT, Toyota Packaged Gas, Welding & Supplies Emerging market - leader AOC, Cee Kay, Metroplex, TWSCO Import-to-retail Canadian market - leader Kurt S. Adler, Lamrite, Ten Thousand Villages Industrial Distribution Canadian market - leader ADOX/OKI, S.B. Simpson General High-Volume Distribution Market-leading WMS-centric operations Canon, eone, Hagen, Hector Larivée, The LCBO, LoyaltyOne, Schenker, SCP Corp. Without TECSYS WMS, we would have not been able to handle the load. We would have had to add people. The idea is, with TECSYS WMS we do more with less. At one point we had 47 people, today we are handling the load with 28, even after increasing the number of products in our inventory by almost 20%. Rick Hoose General Parts Manager Cleveland Brothers We selected TECSYS for a number of reasons; we felt TECSYS WMS is out of the box, fully featured and a robust suite of applications that we could use with the absolute minimum amount of modifications. In addition, customer service is very important to us; TECSYS demonstrated unparalleled customer care with their hand holding, responsiveness and presence. Jeffrey Pike Vice President of Operations Aetrex Worldwide Inc. With TECSYS integrated DMS, WMS and TMS, we have integrated information for everything; you don t have to wait for transfer of information and you don t have to deal with incompatible files or technology between systems or interfaces. Orders are picked and packed at night and invoiced automatically; no waiting 24 hours or more to complete the cycle to do your invoicing, it is done right away. Gaétan Joly VP Finance WALTER page 7

8 TECSYS Evolution in Healthcare Vertical Market Focus, Leadership Market Expansion Launched Supply Management System (SMS) Dominant SCM Supplier to IDNs Gartner The Leading SCM Software Supplier for H1N1 Vaccines Internet Focus IPO 1998 Best Managed Private Company 1995 Product Company 1993 TECSYS Founded st IDN* - Sister of Mercy 8 years - SCM Solutions for IDNs McKesson & Cardinal Health Select TECSYS Focused on Healthcare Market Started in Healthcare (ShoppersDrugMart) 16 years - Healthcare SCM Solutions Developed, Launched Own Product (DMS) 18 years - Distribution Management Solutions SCM Solution Provider 28 years - Supply Chain Management Solutions *IDN: Integrated Delivery Network for Hospitals Supply Chain page 8

9 TECSYS Leadership in Healthcare Healthcare Market TECSYS Position Representative Customers or 3PLs IDN* Speciality-Drug & Med Surg Distribution Dominant Provider Market-leading Intermountain Health, Mercy ROi, NMHS, Orlando Health, Parkview Health, Providence Health, VHA, WRHA AmerisourceBergen, Cardinal Health, Humana, LifeScience Logistics, McKesson, Triple i *IDN: Integrated Delivery Network for Hospitals Supply Chain Read online: IDNs Turn Exclusively to TECSYS to Enable Self-Distribution; TECSYS Dominates IDN Industry with Deep Industry-Specific Expertise and Solutions TECSYS suite of software brings government and commercial best practices to your doorstep. It will revolutionize how business is conducted in the healthcare arena. The Return on Investment is solid. If you are looking for innovation to become a front-runner in the industry, then you should look at TECSYS portfolio of products. I did look and did not find anyone with the same depth and breadth of a superior Warehouse Management System solution as TECSYS. Donna Van Vlerah Vice President, Supply Chain Parkview Health TECSYS EliteSeries system is a proven product for healthcare. It is a very good fit for hospital supply chain management needs and works hand-in-hand with materials management and clinical systems. It is easy-to-use and it is helping us maximize the efficiency and cost savings in delivering on-time quality service for patient care. Mike Switzer Vice President of Supply Chain North Mississippi Health Services With TECSYS we have a reliable IT infrastructure that can be tapped anytime, from anywhere, securely. The system is always available; it is like googling into a supply chain network of applications, giving us and our healthcare customers the peace of mind and visibility of what is happening, where and when. Richard Beeny Chief Executive Officer LifeScience Logistics, LLC. page 9

10 TECSYS Supply Chain Execution Solutions Management Sales Suppliers Partners Demand Planning Distribution Center Customer Service Customers / Mobile Delivery Warehouse Operations Office page 10

11 With TECSYS Your Supply Chain Matters! TECSYS suite of supply chain execution applications are warehouse-centric and include: warehouse management, supply management, distribution management, transportation management and business intelligence solutions that enable customers to seamlessly execute order-to-cash and purchase-to-pay processes without barriers. These applications can be licensed as best-of-breed or integrated applications. With TECSYS Supply Execution Solutions: Executives are able to determine where the risks are and where the opportunities lie. Customers may be able to access views to track their own orders, as well as check on inventory levels and reconcile outstanding credits or invoices. Vendors are able to see how their inventory is moving within the warehouse. Sales representatives are equipped with real-time information and always able to answer questions on product, stock and pricing. Customer service reps are able to deal with critical shipments, from tracking to status of orders. page 11

12 Warehouse Management Software (WMS) Operational Planning Performance Management Business Intelligence Inbound Receiving Quality Control Putaway Replenishment Picking Packing/Shipping/Labeling Outbound Transportation Delivery Management TECSYS WMS major capabilities include: Advanced WMS functions for receiving, putaway, inventory moves, picking, packing, replenishment, shipping, loading and cycle counting System-directed RF task management and task interleaving Multiple pick methods including wave, zone, batch, cluster and user-defined Volumetrics and containerization Embedded advanced Transportation Management Dock and cross-dock management Value-added services such as special production, kitting operations and custom labeling Advanced inventory tracking and visibility Expiry dating, lot tracking & serial numbering Extended functionality for expanded supply chain execution Seamless integration to host systems and automated materials handling equipment Read online: TECSYS Positioned in the Visionaries Quadrant of the WMS Magic Quadrant Download: TECSYS Warehouse Management Brochure (WMS) page 12

13 Warehouse Management Software (WMS) Turning Your Biggest Asset into Your Profitable Competitive Weapon! For over 16 years, TECSYS has been providing best practice warehouse management solutions to high-volume distribution customers across the globe. The Company s WMS product has been recognized by a leading industry analysts firm as one of the top WMS and visionary products on the market. With its strong WMS product capabilities, domain expertise and market share in healthcare; the analysts firm has also recognized TECSYS as the dominant vendor in the Hospital Supply Network (IDN) market in one of its recent reports. TECSYS WMS is an industrial-strength solution that empowers logistics management to gain control over customers service levels, throughput volumes, order turnaround times, as well as warehousing costs and profitability. TECSYS WMS has already delivered order of magnitude hard results to customers in the healthcare, third-party logistics and general high-volume distribution industries. It is significantly differentiated by its unique capabilities for vertical markets, Visual Logistics, high scalability and extendibility to distribution, transportation management, mobile delivery management and business intelligence applications. This strong position, backed by the deep expertise of TECSYS consultants and R&D staff, is the foundation of the Company s solutions delivered to some of the world s most renowned organizations who have turned their most valuable distribution asset their warehouse into their most powerful competitive weapon. page 13

14 Distribution Management Software (DMS) Operational Planning Business Intelligence TECSYS DMS allows distributors to: Demand Management Inventory Management Financial Management e-commerce TECSYS Distribution Management Software (DMS) is designed to satisfy the high-volume distribution requirements of a single location to multi-location, multi-company and multi-language distributor. This best-of-breed solution covers a multitude of selling and inventory strategies designed to drive costs out of their supply chain. No matter how simple or complex their distribution infrastructure, TECSYS DMS allows a distribution organization to respond quickly to an ever-changing economic landscape. Improve order-to-cash processes irrespective of the sales channel(s) at play. Meet customer expectations by achieving the very highest levels of satisfaction in regards to price, delivery and compliance. Minimize the risks associated with carrying inventory by supporting various inventory strategies. Examine the financial and operational health of the entire enterprise. Share their enterprise data in real time and empower employees to make decisions that drive success. Extend their enterprise through partner collaboration that will increase productivity and customer satisfaction levels. page 14

15 Supply Management System (SMS) TECSYS SMS is a breakthrough, clinical staff-friendly solution that addresses pointof-use supply chain challenges head-on and provides clinicians and supply chain managers with: Immediate access to supplies anywhere in the IDN* IDN-wide inventory visibility and automated replenishment Reduced waste no stockpiling or expired products Clinical staff-friendly technology, freeing them to focus on patient care Significantly reduced manual labor in hospitals and clinics The ability to reclaim millions of dollars of uncharged supplies to become billable items Significantly improved cash-to-cash cycle *Integrated Delivery Network The concept of an inventory store; a walk-in room, with close proximity to point-of-use, that enables clinicians to walk in, pick up what they need, scan it and walk out and is automatically refilled with the system, is what TECSYS SMS is all about. TECSYS SMS uses touch-screen technology to facilitate ease of access to information with the least amount of intervention. Furthermore, the supply chain process at point-of-use is completely automated. Products are captured via barcode and stored in the TECSYS system, enabling purchasing organizations to track usage, re-order to minimums and plan the demand accordingly. TECSYS SMS offers a variety of checkout methods: wireless RF barcode reader, handheld RF or docking reader, auditory voice feedback or touch screen entry capabilities, all supporting various needs and circumstances. In addition to providing global visibility to inventory across the entire IDN, TECSYS SMS allows the hospital system to analyze the value of those inventories at all locations. Without TECSYS SMS, the inventory value would be expensed the moment the asset leaves the hospital distribution center. TECSYS SMS enables hospitals and clinics to become significantly more efficient at point-of-use, freeing up clinical staff to focus on patient care. page 15

16 Transportation Management Software (TMS) Management Rating Routing Manifesting Tracking TECSYS TMS is an enterprise-class shipping solution that automates and optimizes the rating, routing, manifesting, tracking, and postshipment analysis of the distribution ogranizations small package and LTL shipments. Deployed on a central server, it provides controlled access to real-time shipping information from any location within the organization. Infinitely scalable, it allows decision makers to connect as many shipping sites high or low volume as needed via the Internet, LAN or WAN. Key order and shipping information flows seamlessly and automatically throughout the enterprise, giving the green light to unprecedented shipping efficiency. Core Capabilities Centralized distribution management functionality Freight rating and carrier shopping Multi-carrier compliance End-to-end, real-time shipment tracking and visibility Self-serve options for customers Automated production of shipping documents and labels Routing guide for carrier selection Shipment consolidation (multiple, add-on and back orders) Complete integration with enterprise business systems From simple, traditional multi-carrier operations to high-volume, highly automated shipping enterprises, TECSYS transportation management software is ready for integration into a distribution ogranization s business flow ready for complete shipping automation, featuring: Optimized rating, routing, manifesting, tracking and post-shipment analysis for all small package and LTL shipments. Unparalleled access to enterprise-wide information through Web-enabled technology. Centralized control of multiple warehouses and shipping stations without the costs and complexities of multi-site operations. page 16

17 Mobile Delivery Management (MDM) Mobile Delivery Management Overall Core Capabilities Tracking Mobility Signature Capture TECSYS Mobile Delivery Management (MDM) solution is a powerful event tracking and delivery management mobile system for fleet and internal delivery management. It enables distribution organization to create, pickup and deliver shipments directly from a handheld mobile device and offer their customers real-time, online traceability of shipments similar to the functionality offered by major international parcel shipping organizations. From the loading of delivery trucks to the receiving dock, right through to the proper floor location and/or person, every step is automated and tracked to ensure optimum delivery. When combined with TECSYS warehouse management software, TECSYS MDM extends the load building and shipping functionality inherent in the distribution center, and allows for end-to-end visibility of all phases of the shipment through a service-centric portal. MDM offers browser-based reporting and visibility tool with mobile handheld technology to close the loop in the order delivery lifecycle. TECSYS MDM empowers customers to have complete control over product delivery that is secure and cost-effective. Stop and route assignment: load the agent s handheld in the order that deliveries will be made Route and stop validation: assign packages to containers, trucks, routes, stops and validate each step Package or container level delivery: individual packages can be scanned for delivery, or loaded into a container for a consolidated stop delivery Event level signature capture: signatures can be captured at every event Handheld Pickups: route and stop information are stored locally on a mobile device; enabling automated pickup and delivery creation as required Required Stops: stops on routes can be flagged on the mobile device as required Signature Required: stops can be configured to require signature capture and not allow unattended deliveries page 17

18 Business Intelligence (BI) Intelligent Visibility of Your Supply Chain Fundamental to managing your distribution operation is the ability to have clear visibility across your supply chain and to have access to actionable information in order to effectively service your customers. On any given day, you are faced with tactical decisions, such as dealing with the level of certain product inventory, ensuring that a major order is out of the door or handling certain inefficiencies in the warehouse. On the other hand, you may be faced with strategic decisions such as dropping an underperforming product line and/or refocusing capital resources into other areas of your business where they can be more productive. These types of decisions require timely, accessible, and trustworthy information to not only manage your business, but to drive your business forward. TECSYS Business Intelligence (BI) solutions enable you to gain clear and immediate insight into your organizational data assets in order to make informed decisions. Through TECSYS pre-packaged BI solutions and services, you have the necessary tools and knowledge to manage your organizational performance and agility, backed by TECSYS professional staff expert guidance. TECSYS BI offers a suite of intuitive tools that are easy to implement, use and manage, as well as pre-built models and content such as report, analyses, dashboard, multi-dimensional data-marts and metadata models to allow your end users to immediately realize value your objectives. Managing information, making it accessible, and empowering your user community with easy to use tools is essential to unlocking the value of your data assets and, in turn, improving your workforce s productivity and efficiency through better and faster decisions. Visibility, collaboration and accessibility to critical business information 200 reports, analyses and dashboards 50 BI metadata models Multi-dimensional data-marts page 18

19 TECSYS Platform & Technology Other Systems Accessible anytime anywhere COLLABORATION / INTEGRATION Web Services File Transfer TECSYS applications can be accessed from any browser-based device, from anywhere at any time. The system is intelligent, extensible and as easy-to-use as a browser. It is adaptable to users environments, and is sensitive to each individual s personal needs. As workers use the system more and more, TECSYS intelligent technology quickly tailors itself to each individual preferences and way of working, and presents that information exactly how they like to see it. Internet-based with SOA architecture, TECSYS open system software applications can be deployed on premise, be hosted applications or deployed as a SaaS (Software-as-a-Service) model. TECSYS software can collaborate and easily and securely be interfaced to other complementary software applications, host systems as well as automated materials handling equipment using web services, file transfer or direct connections. TECSYS Platform Open System SOA-based Java Technology Cloud page 19

20 TECSYS Expert Services Execution Infrastructure TECSYS services execution infrastructure encompasses project management, consulting, custom development, advanced technical services, education and support services. Customer Support Custom Enhancements Project Management Consulting Advanced Technical Services Education TECSYS has built its business through a single-minded focus on warehousing and distribution operations and by developing robust products and leading expertise over more than two decades. The Company employs a seasoned team of experts who have extensive experience in supply chain management and in deploying TECSYS technology in high-volume distribution environments, enabling customers to significantly streamline logistics operations, reduce cost and improve customer satisfaction. TECSYS professionals have been designing and deploying supply chain execution solutions for more than twenty-five years in the healthcare, high-volume distribution and third-party logistics industries. TECSYS professionals have the highest supply chain management experience in the industry an average of 20 years experience with each Professional Services (PS) rep completed 15 to 20 customer implementations. In addition, TECSYS PS reps have unique industry-specific expertise coupled with the in-depth knowledge of TECSYS software that delivers the highest value and best ROI for distribution organizations. We selected TECSYS for a number of reasons; we felt TECSYS WMS is out of the box, fullyfeatured and a robust suite of applications that we could use with the absolute minimum amount of modifications. In addition, customer service is very important to us; TECSYS demonstrated unparalleled customer care with their hand holding, responsiveness and presence. Jeffrey Pike Vice President of Operations Aetrex Worldwide Inc. page 20

21 TECSYS Supply Chain Modeling And Reference Tools SMART TM Leveraging Expert Know-How for Best-in-Class Supply Chain Performance As a result of our deep experience and best practice knowhow in the vertical markets we serve, we have packaged a comprehensive set of pre-engineered business processes and supply chain management tools that enable your business to follow proven blueprints and achieve best-in-class supply chain performance. These blueprints are a set of Supply Chain Modeling And Reference Tools built over more than two decades of designing and deploying solutions for world-class organization s supply chains, we call SMART. TECSYS SMART is a suite of best practice supply chain roadmaps encompassing all the processes that are used in your industry. TECSYS SMART enables decision makers to reap the benefits brought about by TECSYS experienced professionals by applying the blueprints of expert know-how in their particular industry. With TECSYS SMART you are confident of the best-practice roadmaps that enable you to reach best-in-class performance and optimize service to your customers. Industry Knowledge Tools & Templates TECSYS SMART Pre-engineered Solutions Professional Implementers Online Training & Documentation page 21

22 TECSYS Expert Connections TECSYS support professionals are the front line of TECSYS expertise to support you in meeting your operational needs. Our team is well-versed in the details of TECSYS applications, ready to assist you with any questions and, when needed, to troubleshoot any issues that may arise. This team, a group of technical and application specialists, is also experienced in your industry and combines that knowledge with the specific intricacies of your application. TECSYS offers a wide-range of support programs and delivers industryleading support, technical expertise, and innovative self-service tools, 24 hours a day, seven days a week. Whether you are going live on an application, upgrading your TECSYS software, or experiencing a technical issue, our application specialists are on call to ensure that we provide you with that unrivaled support to meet your specific support needs. TECSYS wide range of support services include: Telephone & support Web: knowledge-base, support status Remote diagnostics and remedies Onsite support when needed Maintenance releases System administration training DBA services We provide you with the knowledge and assistance you need, at all times, to make sure that your TECSYS solutions deliver on its exceptional promise to enable best-in-class performance of your supply chain. page 22

23 Executive Management David Brereton Executive Chairman of the Board Peter Brereton President and CEO Berty Ho-Wo-Cheong Vice President, Finance and Administration, Chief Financial Officer and Secretary Greg MacNeill Senior Vice President, Worldwide Sales Pedro Patrao Senior Vice President, Global Services Robert Colosino Vice President, Business Development and Marketing Larry Lumsden Vice President, Products Bruno Dubreuil Vice President, Solutions Engineering Mark Hawksley Vice President, Professional Services Luigi Friio Vice President, Custom Enhancements Dimitrios Argitis Vice President, Customer Care Services Patricia Barry Vice President, Human Resources Catalin Badea Chief Technology Officer Mike Kalika Vice President and General Manager Warehouse Solutions Group Tom Wilson Vice President and General Manager SMB & IDM Groups page 23

24 About TECSYS TECSYS is a market-leading provider of warehouse management, supply management, transportation management, mobile delivery management, distribution management and business intelligence software and industry-expert services to mid-size and Fortune 1000 corporations in healthcare, third-party logistics and general high-volume distribution industries. The Company employs a seasoned team of experts who have extensive experience in supply chain management and in deploying TECSYS technology in high-volume distribution environments, enabling customers to significantly streamline logistics operations, reduce cost and improve customer satisfaction. info@tecsys.com Phone: Toll Free: