Table of Contents. How do they work? Managing your customers How is it charged? Customer plans Controller alerts

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2 Table of Contents Table of Contents Contractor Plans - Quick Reference Chart Homeowner Plans - Quick Reference Chart Homeowner Enthusiast Contractor - Upgrading Contractor Plan Upgrading Plans Contractor - Plans Explained How do they work? Managing your customers How is it charged? Customer plans Controller alerts

3 Contractor Plans - Quick Reference Chart Manage a larger number of controllers, or offer a managed service to your clients with our Professional Plans below. Start using The Starter Plan for free and upgrade [1] as your business grows. Professional Plans Starter Contractor Bronze Silver Gold Platinum Cost Free $126 per year $365 per year $495 per year $745 per year Contact Us [2] Free Enthusiast Plans Contractor Staff Users Maximum Managed Controllers Please contact the local dealer [3] for pricing and availability on plan cards. If you have an existing paypal account and wish to purchase online, please follow the simple steps in this article. [4] Homeowner Plans - Quick Reference Chart

4 Homeowner Plans HOME ENTHUSIAST Cost Free $63 per year Weather Stations Airport All Available Total Weather Stations Available 10, ,000+ Monitor Weather Stations Simultaneously 1 5 Hyper-local Rainfall Monitoring from Weather Notification for Alerts Hydrawise App Text (SMS) and Hydrawise App Number of Users 1 5 Number of Controllers 3 5 Attach Images to Zones 25MB 100MB Reporting History 30 Days 365 Days Plans and File Storage 25 MB 100MB Start Watering Based on Sensor Input Please contact the local dealer [3] for pricing and availability on plan cards. If you have an existing paypal account and wish to purchase online, please follow the simple steps in this article. [4] Homeowner FREE 1 User Account Full Remote Control Worldwide Remote control using your web browser or our iphone/android apps No router port forwarding required Weather Pack Virtual Rain Sensor choose from over 10,000 Airport weather stations worldwide to suspend watering based on daily rainfall data Daily updates at 12:30 am.

5 Sensor Pack Use sensor inputs for rain sensors, soil moisture sensors or flow meters Get app notifications for high or low water flow (when combined with a flow meter) Online reporting View watering history & water savings online Plans and File Storage 25 MB Enthusiast All the features of the Home Plan plus 5 User Accounts Advanced Weather Pack Choose from over 100,000 Weather Underground personal, airport and official stations worldwide for near real-time rainfall data Monitor up to 5 weather stations simultaneously with 120 rainfall observations per day to more accurately record rainfall at your controller Updates the forecast one hour prior to the start time programmed Advanced Sensor Pack Get text (SMS) and app notifications for high or low water flow (when combined with a flow meter) Start watering zones based on sensor inputs with programmable delays Reporting History View 12 months of watering history & water savings online Plans and File Storage 100 MB Please contact the local dealer [3] for pricing and availability on plan cards. If you have an existing paypal account and wish to purchase online, please follow the simple steps in this article. [4]

6 Contractor - Upgrading Contractor Plan You will now learn how to upgrade a contractor account to a higher level contractor account. You can choose the contractor account that works best for you, this example we will show you how to upgrade to a Bronze Contractor Plan. 1. Log in to your account as you usually would. Next, go to Settings then My Account. 2. Select the "EDIT" icon to choose your plan. 3. You will now be prompted to select an upgrade. Choose "Contractor Professional plans" then click "Select this plan" on your desired plan. 4. You will see the options for purchasing new plan: "Upgrade using PayPal or using a Hydrawise plan card" If not using a Paypal account, Hunter makes our plan cards available through our Network of authorized distributors. Please click on the link below to find an Authorized Hunter Distributor in your area. Distributor Locator [5] STEP: 1

7 STEP: 2 STEP: 3

8 STEP: 4 Upgrading Plans To upgrade your HOME plan to an enthusiast plan, please follow the steps below: 1. Log in to your account. In the top right area of the screen, click on the gears. Then click My Account.

9 2. Click on under Plan Details. 3. A dialogue box will appear that gives two you upgrade options: use an upgrade code that can be purchased from our distributors [3]or to pay for your upgrade through PayPal. NOTE: You must have a PayPal account to upgrade. STEP 1 STEP 2 STEP 3

10 If you choose to automatically renew your subscription each year but want to cancel later, follow the steps here [6]. Contractor - Plans Explained How do they work? Contractor Plans allow you to provide the ultimate customer experience to your clients. With a Contractor Plan attached to your account, you can directly access any of your customers controllers from your own account. This means that you can make changes to your customers controllers while on the road you can switch between any controller with just two clicks. Imagine the time you ll save by avoiding an on-site trip and the enhanced customer experience you can offer.

11 Managing your customers From your Contractor Plan account, you can create new customers and controllers for those customers. When you create a new customer account, that customer is automatically linked to your account and you can immediately start managing their controller (or creating new configurations). You can also allow your customers to manage their own controllers (if you want to). Because we don t require you to install a controller before configuring it, you can create controller configurations during downtime. Once on site, all you have to do is connect the controller to wireless and start testing your zones, so this can be a real time-saver. How is it charged? Each Contractor Plan account has a maximum number of customer controllers that can be managed. Contractor Plans start at five free controllers, but can scale to thousands of controllers under management. Each customer account that is linked to yours will have controllers that count toward your contractor plan limit. If you no longer want to manage a customer s controller, you can remove that customer from your account and the number of linked controllers will go down. Customer plans Each customer account will be on either the Home Plan or the Enthusiast Plan. If your customer decides that they want the enhanced features in the Enthusiast Plan, you can sell this to your customer and start earning recurring revenue. An example for a contractor-based account is shown below:

12 Controller alerts There are two types of alerts that a Hydrawise controller can send: flow-based alerts, and notifications about when the controller is offline or when a customer plan is set to expire. With a Contractor Plan, you can choose whether these alerts are sent to your customers or to you. Note that flow-based alerts will only be sent if a customer has a plan that supports these types of alerts (i.e., an Enthusiast Plan).