Shareholder Exclusive

Size: px

Start display at page:

Download "Shareholder Exclusive"

Aileen Sheila Ball
5 years ago
Views:

1 May Shareholder Exclusive Our AGM will be in London on Wednesday 15 July A message from your Chairman 2 A message from your Chief Executive 3 Direct dividend information 4 Shareholder prize draw and offers 6 We use the power of communications to make a better world 1

A message from your Chairman This year s Notice of meeting together with our Annual Report and Form 20-F are now available on our website at www.bt.

2 A message from your Chairman This year s Notice of meeting together with our Annual Report and Form 20-F are now available on our website at We have performed well this year, with our investments delivering for the business in challenging market conditions. As a result of our progress, the Board is proposing a final dividend of 8.5p, up 13%. This gives a full year dividend of 12.4p, up 14%. We expect to grow our dividend per share by 10%-15% next year and to pay a progressive dividend beyond that. Our fibre broadband investment has been a major achievement. It has been one of the fastest rollouts in the world and we ve come in on budget and ahead of schedule. And demand for it is strong. The number of premises connected rose over 50% this year. We aim to go further, upgrading our fibre network to ultrafast speeds in the coming years. We have also seen strong demand for our television and sports offerings, with more than a million homes now subscribing to BT TV and more than five million to BT Sport. We successfully launched BT Mobile into the consumer market and re-launched our business mobile propositions. We also announced the proposed acquisition of EE, the leading mobile operator in the UK. This will be a transformational deal for BT, accelerating our mobility strategy. Revenue Year ended 31 March m 18,500 We have invested further in our customer service by recruiting 2,500 new engineers and more than 500 new people into our contact centres. And we re seeing the benefits of our investment. But we didn t meet our customer perception targets and in a competitive market we need to do more. We enclose your AGM admission card/proxy card. Your votes are important to us. If you are not able to come to the AGM, please use the card to send us your voting instructions. If you are coming to the AGM, please bring the card with you to help with identification and keep it until the end of the meeting to vote. Our goal is to drive sustainable, profitable revenue growth supported by the investments we are making. Together with our cost transformation activities this will provide a powerful platform for long-term cash flow growth, and therefore value creation for our shareholders. Sir Michael Rake Chairman 6 May EBITDA Year ended 31 March m 6,400 18,000 17,500 18,103 18,339 18,287 18,287 17,979 17,851 6,200 6,000 5,800 5,791 6,143 5,840 6,116 6,018 6,271 17, , reported 1% 2% adjusted a 0% 2% 2014 reported 1% 3% adjusted a 0% 3% 2

A message from your Chief Executive It has been a ground breaking year for BT one in which we have made some key decisions and announced major investments.

3 A message from your Chief Executive It has been a ground breaking year for BT one in which we have made some key decisions and announced major investments. Our decision to buy EE, the leading UK mobile operator, will enable us to combine the best fixed network with the best mobile network. We launched our own new mobile services during the year, using EE s network to deliver them but acquiring the company means we can accelerate our future plans and look at ways of offering customers new, innovative and seamless services. We re delighted the proposed acquisition was approved overwhelmingly by shareholders and we now await regulatory approval. We also announced plans to transform the UK s fibre broadband landscape from superfast to ultrafast. Innovation has always been at the heart of BT and it s thanks largely to important research work that we can now plan the move to ultrafast using the existing superfast infrastructure we ve rolled out infrastructure which will soon get to more than 90% of UK premises. What we envisage is the right thing for both BT and the UK, providing even faster speeds in an already competitive market. I m pleased our BT Sport TV channels continue to prove popular with customers. We secured FA Premier League football rights for a further three years, and an extension with Aviva Premiership Rugby for a further four years. With exclusive live football from the UEFA Champions League and UEFA Europa League, we ll be showing even more top sporting action from this summer. When it comes to the business-to-business market, we seek to help companies around the world. The past year we saw our investments outside the UK continue to deliver, particularly in Asia and the Middle East. We continued to make customer service improvements, increasing the speed with which we connected new customers and repaired faults. We fixed more customer issues first time. But we recognise we re not yet where we want to be and this will continue to be a key priority for us. Financially, the year ended with us announcing results in line with or ahead of market expectations. We continued our progress towards sustainable revenue growth, registering revenue figures which were broadly flat overall, though with growth in our consumer division and strong growth in EBITDA and cash flow for the Group. These results and the investments we are making, position us well for the future. We have a strong platform to build on and a team I know will deliver. We are looking forward to the year ahead. Gavin Patterson Chief Executive 6 May Adjusted earnings per share a Year ended 31 March Proposed full year dividend Year ended 31 March 31.5p 12.4p p 10.9p Change Change 12% 14% a Items presented as adjusted are stated before specific items. 3

4 Receive your dividends direct and have a chance to win one of our great prizes Why not receive your dividends direct to your bank or building society account? All you need to do is call us with your bank details on it s free. For more details go to Don t delay sign up today the prize draws close on 31 July. Why choose direct dividend payment? It s more secure. No trips to the bank. We ll still send you a consolidated tax voucher. No fees for lost cheques. 4

Get away from it all Win a 3-night weekend break with Warner Leisure Hotels at any one of their stylish hotels*.

All prize winners must be over 21 years of age. ipad Air Naked Wines Win a new, 16GB ipad Air *. Thin, lightweight and Wi-Fi enabled, it s one of the best tablets around. It has a re-engineered 9.

and up to 10 hours of battery life. It also comes with great apps for productivity and creativity.

5 Get away from it all Win a 3-night weekend break with Warner Leisure Hotels at any one of their stylish hotels*. Stay in a standard room and enjoy a range of daytime activities including full use of the leisure and sports facilities. Delicious breakfasts and evening meals are also included. All prize winners must be over 21 years of age. ipad Air Naked Wines Win a new, 16GB ipad Air *. Thin, lightweight and Wi-Fi enabled, it s one of the best tablets around. It has a re-engineered 9.7-inch Retina display, the revolutionary Touch ID fingerprint sensor, a powerful A8X chip with 64-bit architecture, a new isight camera, an improved FaceTime HD camera, faster wireless, ios 8, icloud and up to 10 hours of battery life. It also comes with great apps for productivity and creativity. All shareholders who register to receive dividends direct will automatically receive a 30 credit with Naked Wines when you order a 6 or 12-bottle case of wine. What s more all shareholders who choose direct dividends will be entered into a prize draw to win a 6-bottle case of Moutard Champagne *. * To enter, sign up to receive direct dividends. For all prize draw terms and conditions, go to All prize draws close on 31 July. 5

books. There are hundreds of thousands of apps on the App Store, so whether it s photography, gaming, travelling or managing your finances, you ll find an app that will help you do it better.

Olsen Cruise Save 25% on the BT Dual Band Wi-Fi Extender 600 and extend the range of your Wi-Fi around your home! To find out what s available, call 0800 917 0514 or visit www.bt.

6 Shareholder prize draw and offers ipad mini 3 One lucky shareholder could win a brand new Apple ipad mini 3. With 16GB memory and Wi-Fi, the ipad mini 3 comes with powerful apps for the things you do every day, like surfing the web, checking , editing videos and photos, writing reports and reading books. There are hundreds of thousands of apps on the App Store, so whether it s photography, gaming, travelling or managing your finances, you ll find an app that will help you do it better. To enter and request prize draw terms and conditions call or go to The prize draw closes on 31 July. BT Shop Fred. Olsen Cruise Save 25% on the BT Dual Band Wi-Fi Extender 600 and extend the range of your Wi-Fi around your home! To find out what s available, call or visit Demand is usually very high, so we re only able to make these offers available for a limited period. There s no better way to travel the world than on a cruise ship and generations of sailing heritage has enabled Fred. Olsen to really refine the cruising experience. BT shareholders can save up to 100 per person off selected Fred. Olsen cruises departing on various dates in to exciting destinations such as France, Spain and the Norwegian Fjords. Plus upgrade to All Inclusive from just 10 per person per night. To book call quoting GRP0095 and BTSHARE. Bookings must be made by 31 July. 6 For more shareholder offers, go to

7 Become an e-shareholder As an e-shareholder, everything s more straightforward. We ll communicate with you electronically and your dividends will be paid directly into your bank or building society account. It s easier and quicker all round. Make sure your contact details are correct check at How do I sign up? Step one Register online at or scan the QR code, give us your address and add your shareholder reference number. Step two Look out for your activation code in the post. When you receive it, add your bank or building society details online. If you already receive your dividends direct to your bank or building society account, you can become an e-shareholder by signing up to receive your communications electronically. Go to for more information on e-shareholding and to register your e-shareholder account. All you need is your shareholder reference number and your address. Then update your details to rather than paper. It couldn t be easier! 7

8 Introducing Consolidated Tax Vouchers From the /16 UK tax year, we will send you Consolidated Tax Vouchers. By choosing to receive your dividends direct to your bank or building society, you will automatically receive an annual consolidated tax voucher with our annual mailing in May, giving you all your BT dividend tax information for the previous tax year in one statement. SEPT FEB MAY Separate tax vouchers for each dividend. One tax voucher covering all dividends paid in the previous tax year. Contact information Shareholder helpline For general enquiries call: Freefone: ( *) Textphone: ( *) BT Shop: * calls from outside the UK Online You can find information on how to manage your shareholdings at If your question is not answered by the information provided, you can send your enquiry via secure from these pages. Post Equiniti, Aspect House, Spencer Road, Lancing, West Sussex, BN99 6DA, United Kingdom (Please include a daytime telephone number.) BT Group plc Registered office: 81 Newgate Street, London, EC1A 7AJ Registered in England and Wales No PHME: Design by mslgroup.co.uk Printed in England by DST (Output) Ltd Printed on Amadeus 50 Silk which is made from 50% de-inked, post-consumer waste and 50% virgin fibre

BT Group plc. Sir Mike Rake

BT Group plc. Sir Mike Rake BT Group plc Sir Mike Rake CSR - Inclusion and Charity Partnerships 2008-9 BT Achieved Business in The Community Platinum Plus Status 2009 BT Group plc Ian Livingston The Year In Summary Year of significant