CONSUMERS STILL BUYING 'GREEN

Size: px
Start display at page:

Download "CONSUMERS STILL BUYING 'GREEN"

Transcription

1 CONSUMERS STILL BUYING 'GREEN The fact that consumers continue to be interested in the environment and mindful of corporate efforts, even in the midst of a grueling recession, is evidence that this is more than just a passing trend, Environmental responsibility is not just an expectation in times of prosperity. Jonathan Yohannan, Senior Vice President of Corporate Responsibility, Cone Source: Cone (February 2009) CURRENT SITUATION Eco vs. Crisis

2 Sustainability and 'GREEN CURRENT SITUATION Eco vs. Crisis

3 Sustainability and 'GREEN CURRENT SITUATION Eco vs. Crisis

4 Greening Your Visual Merchandising: Combining Emotions with Efficiency Wolfgang Gruschwitz, Gruschwitz GmbH Retail Design architecture Realization Munich Moscow

5 LOHAS Lifestyle of Health and Sustainability a particular market segment related to sustainable living, "green" ecological initiatives, and generally composed of a relatively upscale and well-educated population segment The challenge is to find a balance between emotions, store environment and product function TERMS

6 free and vegan Lifestyle of voluntary simplicity, abandonment waste TERMS

7 Everything seems to become 'GREEN CURRENT SITUATION Eco Success

8 A promise is a promise!!!! Global Green Consumer Survey (9000 Adults in Canada, China, France, Germany, Italy, Japan, UK, US) Green products will attract new & more customers The image transfer from green behavior and activities is an opportunity to increase the clients attitude of the company it s getting higher in quality and more competence in their core product. Brings down retailer's costs and across the value chain Green consciousness = opportunity for smart retailers (higher margins & market share) CURRENT SITUATION Source: Boston Consulting Group (July 2008)

9 MATERIALS LIGHTING VISUAL MERCHANDISING

10 MATERIALS sustainable : High-quality, long-lasting, natural, recycling feel : round, organic shapes visual: earth colors honest: clear and reduced design Examples: surfaces of glass or translucent materials pebbles, wooden plank bridges, stone, wood flooring, or natural fiber carpets, airpurifying installations such as water fountains Ecology and Comfortable Feeling MATERIALS

11 MATERIALS

12 MATERIALS

13 MATERIALS

14 MATERIALS LIGHTING VISUAL MERCHANDISING

15 saving resources ECE demands energy saving of 30% in 2020 Politics demand energy saving lights 2009 EU forbid light bulbs saving

16 LIGHT Heavy-duty, long-lasting Electronic handling Intelligent light controlling Switch to LED lighting - U.S. over the next dozen years - EU in 2009 Positive spin-offs e.g. ventilation Examples: color-identical and powerful LEDs digital addressable lighting interface Energy-Efficiency and Store Ambience LIGHTING

17 LED & neon lighting Santa Helena, Sao Paulo

18 LED & neon lighting

19 LED & neon lighting

20 LIGHTING LIGHT

21 Light energy saving : -30% LIGHTING Energy saving & emotion

22 LIGHTING Light energy saving : -23%

23 MATERIALS LIGHTING VISUAL MERCHANDISING

24 Reuse to use an item more than once Green VM Recycle Involves processing used materials into new products Repurpose to reinvent the purpose of an item FUNCTION meets EMOTION VISUAL MERCHANDISING

25 Reuse Repurpose Recycle VISUAL MERCHANDISING Reuse

26 REUSE Vintage & Retro VISUAL MERCHANDISING - Reusing

27 REUSE P.O.S.H., Chicago tells a story in table ware VISUAL MERCHANDISING - Reusing

28 REUSE Vintage Storedesign, VISUAL MERCHANDISING - Reusing

29 REUSE Guerilla-Shop, The Phone House Pop up Store lockers Euro pallet VISUAL MERCHANDISING - Reusing

30 REUSE Iki M, Eco-Fashion-Store Munich VISUAL MERCHANDISING - Reusing

31 Store design reuse association

32 Reuse Repurpose Recycle VISUAL MERCHANDISING

33 REPURPOSE Freitag (Flagstore Zurich), Switzerland Lorries Canvas - cover VISUAL MERCHANDISING - Repurposing

34 REPURPOSE Freitag (Flagstore Zurich), Switzerland VISUAL MERCHANDISING - Repurposing

35 REPURPOSE Chelsea Market, NY VISUAL MERCHANDISING - Repurposing

36 REPURPOSE Shop windows VISUAL MERCHANDISING - Repurposing

37 VISUAL MERCHANDISING Repurpose Timberland

38 Reuse Repurpose Recycle VISUAL MERCHANDISING

39 RECYCLE VISUAL MERCHANDISING - Recycling

40 RECYCLE Always useful? VISUAL MERCHANDISING - Recycling

41 VISUAL MERCHANDISING - Recycling

42 RECYCLE - Magazine Discover Old Products in a new way VISUAL MERCHANDISING - Reusing

43 VISUAL MERCHANDISING Recycling anthropology

44 NAU Multichannel retailer Northern Arizona University Nau outdoor VISUAL MERCHANDISING - Recycling

45 THE 'GREEN' OPPORTUNITY Green means to taking care Green means to take responsibility Green means to be sustainable in using, reusing Green means to be creative with the resources (like repurpose) Green doesn t mean to rise up the prices automatically Green doesn t mean to make it complicated or more sophisticated The opposite is the reality, simplifying and reducing the costs in some ways, Makes it possible to keep the prices as they are but with a better quality of life.

46 THE 'GREEN' OPPORTUNITY A competitive weapon: leaner operations, greater market share, more attractive brands Educate consumers about green products and make it easier to locate them in the store Make green options and benefits more visible to consumers Strive to earn consumers' trust in your green credentials Winning the hearts (and wallets) of green consumers is a wise move for retailers The 4 Ps of the Green Advantage: Planning, Processes, Product Offerings, Promotion

47 THE 'GREEN' OPPORTUNITY Make good and liable things Be honest and authentic to your clients they will believe in you and they will trust you The credit they give you is coeval a chance and a ban to act responsible, because there is no way back.

48 Opportunities VM Green Success Formula: Do Good Things AND Communicate them!

49 WOLFGANG GRUSCHWITZ is about Globality for retailers it could mean: Take care of your customer, and your customer will take care of you. People in a good mood are good buyers. Wolfgang Gruschwitz

50 FUNCTION FOLLOWS EMOTIONS Gruschwitz GmbH Tizianstraße München Phone +49 (0) Fax +49 (0) Internet Mail The content of this presentation is intellectual property of the Gruschwitz GmbH and may not be handed to others nor be used for your owm purposes without the explicit permission by Gruschwitz GmbH.

51 ECO-Trends Clothes without chemical treatment Cosmetics with 100% organic ingredients Fair Trade Food Homegoods: Recycled glassware Lead-free tableware Environmentally-friendly cookware Organic textiles Sustainable woods Energy-efficient household electrics CURRENT SITUATION

52 MANUFACTUM Reinvent the Good Old Times VISUAL MERCHANDISING

53 MANUFACTUM Reinvent the Good Old Times VISUAL MERCHANDISING

54 MUJI Purity & Quality VISUAL MERCHANDISING

55 GRIEDER Green Walls VISUAL MERCHANDISING

56 L.L. BEAN Sustainable Design VISUAL MERCHANDISING

57 REI REI is an US outdoor retail co-op founded 1938 VISUAL MERCHANDISING

58 Return to Value Aran, Warmth & Efficiency VISUAL MERCHANDISING

59 Store design glamorous green

60 VISUAL MERCHANDISING imagination

61 CASE STUDY Kemner Home Company Island of association VISUAL MERCHANDISING

62 CASE STUDY Kemner Home Company VISUAL MERCHANDISING

63 CASE STUDY Kemner Home Company boost the strengths 53% increase of turn over VISUAL MERCHANDISING

64 CASE STUDY Kemner Home Company VISUAL MERCHANDISING

Continuous customer dialogues

Continuous customer dialogues Infor CRM Continuous customer dialogues Strategies for growth and loyalty in multi-channel customer-oriented organizations Table of contents Overview... 3 The continuous customer dialogue vision... 4 Create

More information

A Strategic Approach To Environmental Branding

A Strategic Approach To Environmental Branding A Strategic Approach To Environmental Branding What s A Branded Environment Without Strategy? TABLE OF CONTENTS Environments That Make An Impact Driving Revenue With Environmental Branding Measuring Environmental

More information

Virtual Planner. 2020spaces.com/2020VirtualPlanner

Virtual Planner. 2020spaces.com/2020VirtualPlanner Virtual Planner 2020 Virtual Planner is an easy-to-use, 3D space planning application that turns the daunting task of remodeling an interior space into an easy, even exciting one. A powerful sales and

More information

July 2011 Release Highlights

July 2011 Release Highlights July 2011 Release Highlights July 2011 Release It s time for Admins to love work again Who doesn t want more control? What if you could spend less time administering your SuccessFactors system, but get

More information

2015 Investor Meeting Summary

2015 Investor Meeting Summary 2015 Investor Meeting Summary Summary of Presentations Following is a high- level summary of presentations scheduled for Gap Inc. s Investor Meeting on June 16, 2015. Art Peck Chief Executive Officer...

More information

Growing under pressure in Russia

Growing under pressure in Russia Brand new order Growing under pressure in Russia How consumer products companies are managing the new reality in Russia Economic snapshot 1 The Russian economy is slowing, but not as much as other markets.

More information

ResearchFARM. EU Online Retailing 2011: Sizes and Forecasts.

ResearchFARM. EU Online Retailing 2011: Sizes and Forecasts. ResearchFARM EU Online Retailing 2011: Sizes and Forecasts www.researchfarm.co.uk OVERVIEW The broad development in online retailing over the 2005-15 period can be characterised as moving from multichannel

More information

Smart light boosts your sales Lighting solutions for shopping centers Light is OSRAM

Smart light boosts your sales Lighting solutions for shopping centers Light is OSRAM www.osram.com/lightingsolutions Smart light boosts your sales Lighting solutions for shopping centers Light is OSRAM OSRAM lighting for shopping centers I Solution and services Smart solutions for sustainable

More information

Millennials are crowdsourcingyouhow companies and brands have the chance to do

Millennials are crowdsourcingyouhow companies and brands have the chance to do millennial pulse 2017 SPECIAL REPORT Millennials are crowdsourcingyouhow companies and brands have the chance to do what Millennials think they can t do themselves Be the crowd. Millennials are counting

More information

THE GENERATIONAL PERSPECTIVE. How our past defines our future buying behaviors

THE GENERATIONAL PERSPECTIVE. How our past defines our future buying behaviors THE GENERATIONAL PERSPECTIVE How our past defines our future buying behaviors MARCH 2017 Know more. Sell more. Helping brands better understand their customers is what we do. Because the more brands know,

More information

See Your Consumers in High Definition

See Your Consumers in High Definition See Your Consumers in High Definition www.kantarworldpanel.com OUR ASPIRATION IS TO KNOW MORE THAN ANYONE ABOUT WHEN, WHERE, WHAT AND WHY PEOPLE BUY AND USE For further information about Kantar Worldpanel

More information

Home Textiles. Trade Route & Competitive Forces in the European Market

Home Textiles. Trade Route & Competitive Forces in the European Market Home Textiles Trade Route & Competitive Forces in the Market The nature of trade in home textiles is set to keep changing in the near future. The market is becoming increasingly globalised, resulting in

More information

With Great Convenience Comes Great Responsibility. Decoding the fulfilment needs of today s retail customer

With Great Convenience Comes Great Responsibility. Decoding the fulfilment needs of today s retail customer With Great Convenience Comes Great Responsibility Decoding the fulfilment needs of today s retail customer understanding convenience In an always on world, consumers value convenience above everything

More information

Americas retail report

Americas retail report Americas retail report Redefining loyalty for retail June 2015 Redefining loyalty for retail Today, American consumers have more shopping choices than ever before. They have access to more diverse retailers

More information

Integrate your supply chain.

Integrate your supply chain. Integrate your supply chain. Don t just automate your business. Internet technology is changing the way we buy and sell printing. Sure, you can benefit from powerful new information tools that save you

More information

INSIDE THE MINDS OF ECOMMERCE EXECS

INSIDE THE MINDS OF ECOMMERCE EXECS INSIDE THE MINDS OF ECOMMERCE EXECS US EDITION INSIDE THE MINDS OF ECOMMERCE EXECS US EDITION A personalized consumer experience is the new frontier for ecommerce retailers, and the US knows it. Whether

More information

ENERGY STAR Best Value Finder: A New Tool for Cost-Conscious Consumers

ENERGY STAR Best Value Finder: A New Tool for Cost-Conscious Consumers ENERGY STAR Best Value Finder: A New Tool for Cost-Conscious Consumers What is ENERGY STAR? The U.S. Environmental Protection Agency s ENERGY STAR is: A voluntary partnership among government, business

More information

Growth transformation: Delivering on a diversified set of e-commerce growth strategies

Growth transformation: Delivering on a diversified set of e-commerce growth strategies Growth transformation: Delivering on a diversified set of e-commerce growth strategies October 2017 Successful marketers shift strategies and roles to develop the technology, capabilities, and mind-set

More information

Annual Gen Y automotive survey Executive summary of key themes and findings

Annual Gen Y automotive survey Executive summary of key themes and findings Annual Gen Y automotive survey Executive summary of key themes and findings Overview Gen Y represents a large and highly important consumer segment. In Germany, Gen Y (ranging in age from 19-31) has a

More information

Deadly Sins. of e-commerce that cause Cart Abandonment. With Solutions

Deadly Sins. of e-commerce that cause Cart Abandonment. With Solutions 7 Deadly Sins of e-commerce that cause Cart Abandonment With Solutions 1 Introduction 3 What are the 7 Deadly Sins of ecommerce that cause Cart Abandonment? 4 High Price 5 TABLE OF CONTENTS Shopping on

More information

Living Green A Matter of Choice, Facilitators Guide

Living Green A Matter of Choice, Facilitators Guide HHF-LRA.172FG Facilitator Guide Objectives 1. Improve knowledge and understanding of green design products, practices, and systems that support family health, safety, and well-being. 2. Develop greater

More information

Everything you need to know about becoming a Snooze Franchise Partner

Everything you need to know about becoming a Snooze Franchise Partner Everything you need to know about becoming a Snooze Franchise Partner Welcome to Snooze Franchising If you ve always dreamed about owning your own business, becoming a Snooze Franchise Partner might be

More information

Smart light boosts your sales Lighting solutions for retail stores Light is OSRAM

Smart light boosts your sales Lighting solutions for retail stores Light is OSRAM www.osram.com/lightingsolutions Smart light boosts your sales Lighting solutions for retail stores Light is OSRAM OSRAM lighting for retail stores I Solution and services Smart solutions for sustainable

More information

Proposal for a marketing strategy

Proposal for a marketing strategy < Proposal for a marketing strategy General context 1) Organisation of each competent body It seems difficult to define a common marketing strategy for the European Union. The organisation of each competent

More information

Creating Loyal Customers

Creating Loyal Customers Creating Loyal Customers Brought to you by Page 1 of 6 In today s competitive retail environment it takes far more than a sequence of emails or coupons to engage consumers efficiently and create a loyal

More information

Attention to retail TNT Fashion Group

Attention to retail TNT Fashion Group Attention to retail TNT Fashion Group Attention to retail Fashion retailing isn t rocket science. It s more complex than that. It s about capturing moods, spotting gaps, seizing moments, knowing customers,

More information

ASN Media & Communications

ASN Media & Communications ASN Media & Communications How we started? In September 2003 A group of young professionals decided to redefine the benchmarks of Advertising & Communication At ASN we strive to: - Understand your brand

More information

DEVELOPING A WINNING MARKETING PLAN

DEVELOPING A WINNING MARKETING PLAN DEVELOPING A WINNING MARKETING PLAN SESSION OBJECTIVES Understand Marketing and definition Difference between sales and marketing The marketing mix Tools of promotion and determining which works best Online

More information

Shapewear and swimwear from Colombia Tailored intelligence. Case Study: Germany. Rupa Ganguli, MD Clothing Connect b.v.

Shapewear and swimwear from Colombia Tailored intelligence. Case Study: Germany. Rupa Ganguli, MD Clothing Connect b.v. Shapewear and swimwear from Colombia Tailored intelligence Case Study: Germany Rupa Ganguli, MD Clothing Connect b.v. and CBI expert Images in companies during needs assessment Introduction Background

More information

A GREAT idea can only become AMAZING when it is executed greatly

A GREAT idea can only become AMAZING when it is executed greatly A GREAT idea can only become AMAZING when it is executed greatly In a Nutshell GO MVP is the result of over 15 years of experience in different areas of the marketing "pie". We are not a company nor

More information

Consumer attitudes and perceptions on sustainability

Consumer attitudes and perceptions on sustainability Consumer attitudes and perceptions on sustainability June 2010 Contents Summary Page 2 Part I: Methodology 4 Part II: Findings Consumer attitudes towards environmental and ethical topics 5 Environmental

More information

5 Ps of Marketing. Brett Scallan. Vice President of Marketing Ste. Michelle Wine Estates

5 Ps of Marketing. Brett Scallan. Vice President of Marketing Ste. Michelle Wine Estates 5 Ps of Marketing Brett Scallan Vice President of Marketing Ste. Michelle Wine Estates 2 Our Purpose Providing People Remarkable Wine Experiences from World Class Wine Estates. It is not the strongest

More information

December 1, 2011 Presentation by Richard Bussanich, Biologist Okanagan Nation Alliance

December 1, 2011 Presentation by Richard Bussanich, Biologist Okanagan Nation Alliance December 1, 2011 Presentation by Richard Bussanich, Biologist Okanagan Nation Alliance Overview Enviro scan Strategy Process Behaviour QVS model Promotion Pricing Resources Marketing DEFINITION Marketing

More information

Six trends on trust in a connected world

Six trends on trust in a connected world Six trends on trust in a connected world 56 countries 70,000 people 104 in-depth interviews Who do you trust at a time of post-truth? The connected nature of modern life has shaken the notion of truth

More information

Where High-Design and Intelligent Innovation is on Display. 2,100 Exhibitors from 6 Continents. 62,000 Attendees from over 125 Countries

Where High-Design and Intelligent Innovation is on Display. 2,100 Exhibitors from 6 Continents. 62,000 Attendees from over 125 Countries Where High-Design and Intelligent Innovation is on Display 2,100 Exhibitors from 6 Continents 62,000 Attendees from over 125 Countries World-Class Education and Benchmarking Opportunities www.housewares.org

More information

VISUAL MERCHANDISING. More Than Just Selling Shoes

VISUAL MERCHANDISING. More Than Just Selling Shoes VISUAL MERCHANDISING More Than Just Selling Shoes Visual Merchandising More Than Just Selling Shoes Your brand is your promise to your customers and what differentiates you from the competition. Today,

More information

GOODPURPOSE. Edelman goodpurpose 2012 GLOBAL CONSUMER SURVEY

GOODPURPOSE. Edelman goodpurpose 2012 GLOBAL CONSUMER SURVEY GOODPURPOSE Edelman goodpurpose 2012 GLOBAL CONSUMER SURVEY Fifth Global Consumer Study 2012 What consumers have to say CANADA 500 BRAZIL 500 US 500 UK 500 FRANCE 500 NETHERLANDS 500 BELGIUM 500 SINGAPORE

More information

Retail Mobile platform for retail

Retail Mobile platform for retail Retail 2.0 ---- Mobile platform for retail Pantheon pro GmbH is a mobile software development company with offices in Germany and Russia. We specialize in custom mobile application development, Augmented

More information

GROCERY SHOPPING: WHAT S NEXT? CHALLENGES AND OPPORTUNITIES FOR RETAILERS AND INDUSTRY. Janaina Roque Integration Consulting

GROCERY SHOPPING: WHAT S NEXT? CHALLENGES AND OPPORTUNITIES FOR RETAILERS AND INDUSTRY. Janaina Roque Integration Consulting GROCERY SHOPPING: WHAT S NEXT? CHALLENGES AND OPPORTUNITIES FOR RETAILERS AND INDUSTRY Janaina Roque Integration Consulting The opportunity for growth FMCGs present very different opportunities for growth

More information

HOW L.L. BEAN PROVIDES A COST-EFFECTIVE SERVICE FOR OFFSHORE CUSTOMERS

HOW L.L. BEAN PROVIDES A COST-EFFECTIVE SERVICE FOR OFFSHORE CUSTOMERS HOW L.L. BEAN PROVIDES A COST-EFFECTIVE SERVICE FOR OFFSHORE CUSTOMERS How L.L. Bean Provides a Cost-Effective Service for Offshore Customers Craig Starnes, Senior Logistics Manager L.L. Bean Kevin Unbedacht,

More information

Ever-changing expectations and technology intrigue. Highlights from the 2017 Accenture Digital Consumer Survey for the UAE

Ever-changing expectations and technology intrigue. Highlights from the 2017 Accenture Digital Consumer Survey for the UAE Ever-changing expectations and technology intrigue Highlights from the 2017 Accenture Digital Consumer Survey for the UAE ARTIFICIAL INTELLIGENCE (AI) Our survey reveals that UAE consumers are ahead of

More information

Overcoming a win-lose mindset after a merger. by Dr. Larry Senn

Overcoming a win-lose mindset after a merger. by Dr. Larry Senn Overcoming a win-lose mindset after a merger by Dr. Larry Senn Each of us has the power to overcome a win-lose mindset and navigate a merger with a healthy state of mind Every day in the news lately you

More information

Consumer Trends & Opportunities: Identifying And Communicating With Today s Green Building Consumers

Consumer Trends & Opportunities: Identifying And Communicating With Today s Green Building Consumers Consumer Trends & Opportunities: Identifying And Communicating With Today s Green Building Consumers Steve French Managing Partner The Natural Marketing Institute Greenbuild International Conference and

More information

Gemalto Consulting Services. Take control of your smart card implementation

Gemalto Consulting Services. Take control of your smart card implementation Gemalto Consulting Services Take control of your smart card implementation FINANCIAL SERVICES & RETAIL > SERVICE ENTERPRISE INTERNET CONTENT PROVIDERS PUBLIC SECTOR TELECOMMUNICATIONS TRANSPORT Gemalto

More information

EUREKA S OF MARKET RESEARCH

EUREKA S OF MARKET RESEARCH EUREKA S OF MARKET RESEARCH Success stories illustrating the impact of research on business, public policies, and society. FOREWORD Eureka s of Market Research has been designed to give those within the

More information

The Smart Marketer's Guide to Google Shopping

The Smart Marketer's Guide to Google Shopping The Smart Marketer's Guide to Google Shopping Can Google Shopping be machine learned? 1 GOOGLE SHOPPING FOR SMART MARKETERS - 2017 How to Crush Your Campaigns and Drive Sales The keys to success Google

More information

Labeling & Branding: Macro Trends

Labeling & Branding: Macro Trends Labeling & Branding: Macro Trends 2019-2020 ECO- FRIENDLY POP ARTISANAL HOLISTIC WELLNEsS SOCIAL CURRENCY Characteristics of the Socially-Conscious Consumer: - Wants to know values behind the brand - Cares

More information

Best-in-Class Merchandising at Innisfree

Best-in-Class Merchandising at Innisfree Best-in-Class Merchandising at Innisfree 862 Broadway, New York, NY WHY TO SEE IT Innisfree a Korean beauty brand has opened its first USA store, and it is loaded with smart merchandising. No matter what

More information

9 Must-Haves for a Successful Implementation of a Pricing Strategy

9 Must-Haves for a Successful Implementation of a Pricing Strategy 9 Must-Haves for a Successful Implementation of a Pricing Strategy Arjen Brasz Nina Hoette March 2017 www.simon-kucher.com 1 Successful Price Strategy Implementation in B2B No other lever has more impact

More information

Chat, tap, talk: trends to transform your digital customer experience

Chat, tap, talk: trends to transform your digital customer experience Chat, tap, talk: trends to transform your digital customer experience Dr Nicola J. Millard Head of Customer Insight & Futures BT nicola.millard@bt.com @DocNicola 1 Timeline - 7 years of trend data explaining

More information

HIGHLIGHTS 2018 THE REHAU VIEW. REHAU AG + Co Rheniumhaus Rehau

HIGHLIGHTS 2018 THE REHAU VIEW. REHAU AG + Co Rheniumhaus Rehau HIGHLIGHTS 2018 THE REHAU VIEW REHAU AG + Co Rheniumhaus 95111 Rehau Please observe the relevant technical product information, which can be obtained online at www.rehau.com/ti. Subject to technical changes.

More information

Individual perspective. Collaborative approach. Build your future with us.

Individual perspective. Collaborative approach. Build your future with us. Individual perspective. Collaborative approach. Build your future with us. At Encore Capital Group... The work we do helps pave the way to a brighter future. A leading provider of debt management and recovery

More information

Engaging People. Driving Sales. May 2015 Vol. 5, Issue 5 RETAIL NEWS INSIDER

Engaging People. Driving Sales. May 2015 Vol. 5, Issue 5 RETAIL NEWS INSIDER Engaging People. Driving Sales. May 2015 Vol. 5, Issue 5 RETAIL NEWS INSIDER Market Watch By Retail News Insider Historically, retailers and CPGs have focused on advertising and marketing efforts that

More information

Preference Management. Eric Holtzclaw and Eric Tejeda PossibleNOW. November,

Preference Management. Eric Holtzclaw and Eric Tejeda PossibleNOW. November, Preference Management Eric Holtzclaw and Eric Tejeda PossibleNOW November, 2013 1 Table of Contents Introduction.. 3 Enterprise Preference Management.. 4 Importance of EPM.. 4 Relevance... 5 Best Practices....

More information

IBM Customer Analytics Five best practices for understanding customer journeys

IBM Customer Analytics Five best practices for understanding customer journeys IBM Customer Analytics Five best practices for understanding customer journeys Organizations can increase loyalty, retention and sales by truly comprehending the paths customers travel over time and across

More information

-Step Guide to Selling More Through Personalization. 3www.como.com

-Step Guide to Selling More Through Personalization. 3www.como.com 1 2 -Step Guide to Selling More Through Personalization 3www.como.com Whether you sell tacos, trendy clothes, or just about anything else, chances are you re always looking for ways to sell more of it.

More information

Summary. Make UX / UI great again!...3. Forget everything you thought you knew about products with variants...4

Summary. Make UX / UI great again!...3. Forget everything you thought you knew about products with variants...4 Release Notes 2.0 Summary Make UX / UI great again!...3 Forget everything you thought you knew about products with variants...4 More structure, for more completeness Like a product, but not a product Protect

More information

The Retail Customer Experience Which elements of the shopping experience matter most?

The Retail Customer Experience Which elements of the shopping experience matter most? The Retail Customer Experience Which elements of the shopping experience matter most? September 2015 When it comes to shopping behavior, price is always a key motivator. However, to sustain a customer

More information

Trends in Customer Trust

Trends in Customer Trust RESEARCH BRIEF Trends in Customer Trust The future of personalization, data, and privacy in the Fourth Industrial Revolution 2 Contents Introduction: Trust Hits the Tipping Point... 3 Customers Feel Vulnerable

More information

Are you ready?

Are you ready? www.pwc.com Are you ready? 4 things we ll discuss today 1. Define who will you be, where will you play 2. Winning from Within 3. Become data translators to stay relevant 4. Change the who and how of partnerships

More information

How to build a profitable customer loyalty program 7 key steps to create customers for life AGENCY OF THE YEAR

How to build a profitable customer loyalty program 7 key steps to create customers for life AGENCY OF THE YEAR How to build a profitable customer loyalty program 7 key steps to create customers for life AGENCY OF THE YEAR INTRODUCTION Customer loyalty in the age of the customer 2 Customer loyalty in the age of

More information

FOR IMMEDIATE RELEASE CONTACTS: Jennifer Frighetto, or cell Nancy White,

FOR IMMEDIATE RELEASE CONTACTS: Jennifer Frighetto, or cell Nancy White, The Nielsen Company 150 North Martingale Road Schaumburg, IL 60173-2076 www.nielsen.com News Release FOR IMMEDIATE RELEASE CONTACTS: The Nielsen Company: Natural Marketing Institute: Jennifer Frighetto,

More information

Making a Difference: Incorporating

Making a Difference: Incorporating Making a Difference: Incorporating Environmental Information into Your Organization The Wood Products Council is a Registered Provider with The American Institute of Architects Continuing Education Systems

More information

GETTING TO KNOW YOUR CUSTOMERS

GETTING TO KNOW YOUR CUSTOMERS GETTING TO KNOW YOUR CUSTOMERS AMAZON USER STUDY 2016 1 INTRODUCTION While many surveys have been conducted about online shopping, few have focused specifically on how Amazon customers behave, particularly

More information

MANAGING ANONYMOUS AND AUTHENTICATED EXPERIENCES across the customer lifecycle.

MANAGING ANONYMOUS AND AUTHENTICATED EXPERIENCES across the customer lifecycle. MANAGING ANONYMOUS AND AUTHENTICATED EXPERIENCES across the customer lifecycle. 2016 TABLE OF CONTENTS 3 Individual attention. 5 Personalization works. 7 Data is a continuum. 10 Combine data effectively.

More information

MAPP - The Marketing Action Plan Process

MAPP - The Marketing Action Plan Process 1 2 MAPP The Marketing Action Plan Process Accelerating Growth and Profitability Within Marketing Solutions Action Plan Marketing 210 Riverside Drive Boulder Creek, CA 95006 831-338-7790 rjm@actionplan.com

More information

Transform Retail Execution and Create the Perfect Store with SAP Sales Cloud

Transform Retail Execution and Create the Perfect Store with SAP Sales Cloud SAP Sales Cloud Transform Retail Execution and Create the Perfect Store with SAP Sales Cloud Deliver the Right Product at the Right Time, Place, and Price to Win at the Shelf Every Time 1 / 5 Apply Advanced

More information

Welcome to Evapolar LTD

Welcome to Evapolar LTD Welcome to Evapolar LTD EVAPOLAR CONCEPT Personal comfort for every individual We understand the challenge of finding that ultimate comfort zone. This is why we are here to create products for you to be

More information

Brand Representation. Managing consistency across multiple platforms. Dave Wendland VP Strategic Relations

Brand Representation. Managing consistency across multiple platforms. Dave Wendland VP Strategic Relations Brand Representation Managing consistency across multiple platforms Dave Wendland VP Strategic Relations Discussion Topics Expectations Retail realities Brand building Moving forward Wrap-up Capitalizing

More information

The Affluent Shopper Insights on this key, fast growing consumer segment

The Affluent Shopper Insights on this key, fast growing consumer segment The Affluent Shopper Insights on this key, fast growing consumer segment September 2016 THE AFFLUENT HOUSEHOLD: A SEGMENT ON THE RISE The U.S. segment defined as Mass Affluent has grown in size and discretionary

More information

Commerce-as-a-Service. You focus on your core business. We manage your digital sales.

Commerce-as-a-Service. You focus on your core business. We manage your digital sales. Commerce-as-a-Service You focus on your core business. We manage your digital sales. Commerce-as-a-Service from the Experts This enables you to exceed customer expectations and minimize internal costs.

More information

FASHION: HOLIDAY HOMEWORK YEAR

FASHION: HOLIDAY HOMEWORK YEAR FASHION: HOLIDAY HOMEWORK YEAR 12 2019 GUCCI Teacher(s)/Subject Coordinator: DUE DATE Work required in preparation for start of 2019: Textbooks and other resources: nunn.amanda.a@edumail.vic.gov.au ALL

More information

GLOBAL REACH KEY. MCH Group. Partner Locations PRODUCTION SALES DESIGN STORAGE 3 WHERE WE ARE MC2 Locations MC2 SERVICES BY LOCATION.

GLOBAL REACH KEY. MCH Group. Partner Locations PRODUCTION SALES DESIGN STORAGE 3 WHERE WE ARE MC2 Locations MC2 SERVICES BY LOCATION. CAPABILITIES MC², an MCH Company, is an award-winning brand experience agency. We create customized, memorable and measurable live marketing programs that build emotional connections between brands and

More information

BUILDING TOMORROW S ENTERPRISE

BUILDING TOMORROW S ENTERPRISE INFOSYS ANALYST MEET BUILDING TOMORROW S ENTERPRISE November 2, 2010 CORPORATE PARTICIPANTS Kris Gopalakrishnan Infosys Technologies Chief Executive Officer and Managing Director 1 Kris Gopalakrishnan

More information

Energizing specialty brands by creating advocates

Energizing specialty brands by creating advocates Energizing specialty brands by creating advocates services Research & Strategy Connection Planning Content Creation From competitive intelligence and trend research to social anthropology, we uncover the

More information

WHY YOU SHOULDN T IGNORE COUPON SITES

WHY YOU SHOULDN T IGNORE COUPON SITES WHY YOU SHOULDN T IGNORE COUPON SITES A white paper exploring how coupon sites impact the consumer purchase journey CJ Insights 2013 CJ Affiliate by Conversant Table Of Contents Overview 2 Key Findings

More information

Global phenomena pushing towards a sustainable economy

Global phenomena pushing towards a sustainable economy Global phenomena pushing towards a sustainable economy By 030, humanity will need 50% more food, 45% more energy and 30% more water than now. Population growth and accelerating urbanisation will lead to

More information

MASTER LICENSE.

MASTER LICENSE. MASTER LICENSE FRANCHISING- A BUSINESS CONCEPT THAT WORKS! The Husse business concept is built on a system of franchising with Master Licensee, Franchisees, Distributors and Affiliates all over Europe;

More information

Market Size Europe. In 2008, EU consumption of luggage was billion ( 1,445,850,000,000) and increasing 3.2% in average p.a. (since 2003).

Market Size Europe. In 2008, EU consumption of luggage was billion ( 1,445,850,000,000) and increasing 3.2% in average p.a. (since 2003). Table of Content Market Size Europe page 3 Consumption Drivers page 4 Trade Channels page 5 Imports to Europe page 6 Market Segmentation page 7-10 Trends page 11 Increasing Segments page 12 Market Opportunities

More information

Shapewear from Colombia Tailored intelligence. Case Study: Italy. Rupa Ganguli, MD Clothing Connect b.v. and CBI expert

Shapewear from Colombia Tailored intelligence. Case Study: Italy. Rupa Ganguli, MD Clothing Connect b.v. and CBI expert Shapewear from Colombia Tailored intelligence Case Study: Italy Rupa Ganguli, MD Clothing Connect b.v. and CBI expert Images in companies during needs assessment Introduction Background Who is the Italian

More information

CeMAT April 2018 Hannover Germany. cemat.com. World leading trade fair for intralogistics & supply chain management

CeMAT April 2018 Hannover Germany. cemat.com. World leading trade fair for intralogistics & supply chain management CeMAT 23 27 April 2018 Hannover Germany cemat.com Together with the world s leading industrial show World leading trade fair for intralogistics & supply chain management Key issues in the spotlight: Logistics

More information

2007 Analyst Meeting

2007 Analyst Meeting 2007 Analyst Meeting Mike Boylson Executive Vice President Chief Marketing Officer Develop An Emotional Connection with Our Customers I. Develop an emotional connection with our customers that is strong

More information

Social Media MATTERS for Business Tosha Daugherty

Social Media MATTERS for Business Tosha Daugherty Social Media MATTERS for Business Tosha Daugherty @visitmorganco & @toshatd Visit Morgan County Commercial Globally, tourism spending = $7.6 Trillion Nationally, tourism spending = $1.4 Trillion In Indiana,

More information

LUXURY GOODS WORLDWIDE MARKET STUDY, SPRING 2018 CLAUDIA D ARPIZIO FEDERICA LEVATO

LUXURY GOODS WORLDWIDE MARKET STUDY, SPRING 2018 CLAUDIA D ARPIZIO FEDERICA LEVATO LUXURY GOODS WORLDWIDE MARKET STUDY, SPRING 2018 CLAUDIA D ARPIZIO FEDERICA LEVATO PERSONAL LUXURY GOODS: AFTER 2016 STAGNATION, THE MARKET EXPERIENCED A HEALTHIER NEW NORMAL IN 2017 SORTIE DU TEMPLE DEMOCRATIZATION

More information

Southeastern Europe: engine for growth Kostas Macheras, CEO Southeastern Europe

Southeastern Europe: engine for growth Kostas Macheras, CEO Southeastern Europe Southeastern Europe: engine for growth Kostas Macheras, CEO Southeastern Europe 29/11/2011 1 Agenda Strategic context Macro-economic context Drivers of success at Alfa Beta and Mega Image Why Maxi? Maxi:

More information

Unplug. D i s c o n n e c t from distractions Reconnect with what you love. S t e v e O N e i l l

Unplug. D i s c o n n e c t from distractions Reconnect with what you love. S t e v e O N e i l l Unplug D i s c o n n e c t from distractions Reconnect with what you love S t e v e O N e i l l Unplug 2012 HoboDrifter Media, LLC www.hobodrifter.com Ideas can change the world... but you must first bring

More information

INTRODUCTION HIGH OPERATIONAL COSTS INEFFICIENT MANAGEMENT UNDERSTANDING THE CUSTOMER STORE AMBIENCE INEFFECTIVE MARKETING TOOLS INVENTORY LOSS

INTRODUCTION HIGH OPERATIONAL COSTS INEFFICIENT MANAGEMENT UNDERSTANDING THE CUSTOMER STORE AMBIENCE INEFFECTIVE MARKETING TOOLS INVENTORY LOSS SMARTSPHERES RETAIL SMARTSPHERES RETAIL INTRODUCTION Approaching a retail establishment as an ecosystem is vital for achieving the balance between low operational cost and high customer satisfaction. Iamus

More information

City of Mount Dora Branding Council Work Session February 19, 2019

City of Mount Dora Branding Council Work Session February 19, 2019 City of Mount Dora Branding Council Work Session February 19, 2019 Brand is an overall experience that distinguishes an organization or product from its rivals in the eyes of the customer. Branding is

More information

Payments in the fashion and luxury industry

Payments in the fashion and luxury industry Payments in the fashion and luxury industry Fabio Colacchio, Valentina Gorgoglione 08 November 2018 WHO WE ARE Speakers Guest speaker FABIO COLACCHIO VALENTINA GORGOGLIONE ALESSANDRO VIOLA Principal ~15

More information

Challenges in keeping online product data current. Corporate website, 30% social media 27% Friends, personal. Market research. Digital promotions

Challenges in keeping online product data current. Corporate website, 30% social media 27% Friends, personal. Market research. Digital promotions CUSTOM RESEARCH by kara romanow Current and Consistent Product Data Critical for B2B and B2C E-Commerce Where do consumers get information about your products? Corporate website, 32% social media Challenges

More information

Making PayPal work for you. Welcome Kit

Making PayPal work for you. Welcome Kit Making PayPal work for you Welcome Kit How to get the most out of your PayPal account Table of Contents How PayPal Works Paying with PayPal At the speed of want Pay anyone, anywhere Accepting Payments

More information

Chapter 3-Your Purchasing Power. Section 3-3 Getting More for Your Money

Chapter 3-Your Purchasing Power. Section 3-3 Getting More for Your Money Chapter 3-Your Purchasing Power Section 3-3 Getting More for Your Money Selling Strategies Sellers use many strategies to promote products and services that customers buy to meet their needs and wants:

More information

Beyond Design. By Sandra J. Keiser and Myrna B. Garner. PowerPoint developed by Elizabeth Law

Beyond Design. By Sandra J. Keiser and Myrna B. Garner. PowerPoint developed by Elizabeth Law Beyond Design By Sandra J. Keiser and Myrna B. Garner PowerPoint developed by Elizabeth Law Copyright 2009 Fairchild Books All rights reserved. No part of this presentation covered by the copyright hereon

More information

Best Practices for Bringing Endless. Aisle into Your Retail Strategy

Best Practices for Bringing Endless. Aisle into Your Retail Strategy Best Practices for Bringing Endless Aisle into Your Retail Strategy BRAND STUDIO AA RETAIL DIVEPLAYBOOK PLAYBOOK RETAIL DIVE T oday s retail environment is changing at an unprec- structured, back-end solution,

More information

Operational Policy CODE OF ADVERTISING STANDARDS 1. STATEMENT

Operational Policy CODE OF ADVERTISING STANDARDS 1. STATEMENT Page 1 of 5 1. STATEMENT The Corporation 1 aims to responsibly and efficiently manage games of chance in a controlled and measured fashion, in the interest of all Quebecers. 2. SCOPE To this end, the Corporation

More information

Choosing Wrong: Consider The Reason You Want a Spa - Therapy vs Relaxation vs Entertainment

Choosing Wrong: Consider The Reason You Want a Spa - Therapy vs Relaxation vs Entertainment You ve peeked in the windows, studied the magazines and maybe even visited a local spa dealership or two to see firsthand just how amazing a modern spa can look and feel. But before pulling out your wallet,

More information

One tough customer. How Gen Z is challenging the competitive landscape and redefining omnichannel

One tough customer. How Gen Z is challenging the competitive landscape and redefining omnichannel One tough customer How Gen Z is challenging the competitive landscape and redefining omnichannel Customer focus is shifting from product to experience. Omnichannel s new frontier, experience excellence

More information

Kolkata, INDIA ERP, E-COMMERCE, MOBILE APPS, BI, XAAS, CUSTOM DEVELOPMENTS COMPANY PROFILE

Kolkata, INDIA ERP, E-COMMERCE, MOBILE APPS, BI, XAAS, CUSTOM DEVELOPMENTS COMPANY PROFILE Kolkata, INDIA ERP, E-COMMERCE, MOBILE APPS, BI, XAAS, CUSTOM DEVELOPMENTS COMPANY PROFILE Jan 2016 TABLE OF CONTENTS Overview About US Our Team GentliT Fact Sheet Mission & Vision Global Target Customers

More information

SPONSORSHIP OPPORTUNITIES

SPONSORSHIP OPPORTUNITIES 9-11 OCTOBER 2018 OLYMPIA LONDON SPONSORSHIP OPPORTUNITIES Your stand at Brand Licensing Europe is only part of the picture. Sponsorship provides creative ways to promote your presence at, enhance your

More information

UK PRINTING THE FACTS & FIGURES 600 MILLION 13.5 BILLION 122, MILLION 6.1 BILLION 8,600 WORLD S FIFTH P.A. CAPITAL INVESTMENT

UK PRINTING THE FACTS & FIGURES 600 MILLION 13.5 BILLION 122, MILLION 6.1 BILLION 8,600 WORLD S FIFTH P.A. CAPITAL INVESTMENT UK PRINTING THE FACTS & FIGURES 600 MILLION P.A. CAPITAL INVESTMENT WORLD S FIFTH LARGEST PRODUCER OF PRINTED PRODUCTS 13.5 BILLION TURNOVER 122,000 EMPLOYEES 750 MILLION POSITIVE TRADE BALANCE IN 2014

More information