The APPLE & DELOITTE partnership SEPTEMBER 2016
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2 The APPLE & DELOITTE partnership SEPTEMBER 2016
3 he world as WE RE IN A DIGITAL ERA Mobile is woven into everything we do 140B DOWNLOADS from the ios app store 93% of owners check their smartphones within 3 hours of waking hanged OVER 57% of Black Friday online traffic comes from mobile device FACEBOOK $20B run-rate in mobile ad revenue Mobile is poised to redefine the enterprise. It s time to work the way we live. 3 Copyright 2016 Deloitte Consulting LLP. All rights reserved.
4 It s the Age of the Mobile Enterprise
5 This era creates new opportunities Unlock value Drive productivity Expand the Disrupt the Improve inefficient through always-connected value of existing technology competition business processes employees investments 5 Copyright 2016 Deloitte Consulting LLP. All rights reserved.
6 High areas of impact Customer service & sales Sales representatives Remote customer service Store associates Hospitality employees Tablet kiosk Enabling business Field service / maintenance Supply chain logistics Insurance adjusters Consumer banking Asset Management Finance approvals Healthcare providers 6 Copyright 2016 Deloitte Consulting LLP. All rights reserved.
7 Across all industries RETAIL Store Associates Warehouse Management Sales TRAVEL, LEISURE & HOSPITALITY Airline In-flight Service Logistics / Drivers Reservation Service HEALTHCARE PROVIDERS Emergency Response Provider Health Exams Health Monitoring BANKING Mortgage Approvals Retail Banking Training ASSET MGMT & REAL ESTATE Wealth Mgmt Sales Real Estate Finance CONSUMER PRODUCTS Logistics Warehouse Management Training OIL & GAS Field Service HR Training POWER & UTLITIES Field Service Sales HR FEDERAL GOVERNMENT Amtrak USPS HR STATE GOVERNMENT Human Services Welfare Inspections INSURANCE Adjustment Claims HR LIFE SCIENCES Pharma Sales HR Finance TECHNOLOGY Sales HR Finance TELE- COMMUNICATIONS Field Service Retail Associates Sales MANUFACTURING Shop Floor HR Training HIGHER EDUCATION Education Delivery Admissions HEALTH PLANS Sales HR Finance MEDIA Sales HR Finance 7 Copyright 2016 Deloitte Consulting LLP. All rights reserved.
8 On ios devices we know and love Better security Easier to upgrade More manageable Familiar and intuitive ITS ECOSYSTEM IS BROAD AND SEAMLESS 8 Copyright 2016 Deloitte Consulting LLP. All rights reserved.
9 BUSINESS STRATEGY INNOVATION IDEATION FIANANCE Enterprise transformation requires more ORGANIZATION CHANGE BUSINESS PROCESS ios OPERATIONS INDUSTRY EXPERTISE CYBER SECURITY SYSTEMS INTEGRATION ANALYTICS CREATIVE DESIGN EMPLOYEE EXPERIENCE 9 Copyright 2016 Deloitte Consulting LLP. All rights reserved.
10 Deloitte, the world leader in digital strategy, and Apple, the world leader in mobile experience, are joining forces to accelerate enterprise transformation.
11 Reimagine work. Free the enterprise. The world is completely connected, and ios devices are designed for our mobile lifestyles. Now, Apple and Deloitte are joining forces to help employees work the way they live: sharing information; accelerating ideas; connecting people, inventory, supply chains, and customers on the same devices they use every day. The leader in consumer experience and the leader in enterprise digital transformation have come together to Free the Enterprise. 11 Copyright 2016 Deloitte Consulting LLP. All rights reserved.
12 The Partnership Apple practice EnterpriseNext 12 Copyright 2016 Deloitte Consulting LLP. All rights reserved.
13 5,000 Apple-focused Professionals Strategists Designers Architects Developers Industry Experts 13 Copyright 2016 Deloitte Consulting LLP. All rights reserved.
14 Americas Austin Chicago Cupertino Denver Los Angeles Mexico City Montreal New York City Ottawa San Francisco San Jose Sao Paulo Seattle Toronto Washington DC West Lake, TX 14 Copyright 2016 Deloitte Consulting LLP. All rights reserved. EMEA Amsterdam Berlin Belfast Brussels Copenhagen Dublin Dusseldorf Edinburgh Frankfurt Gothenburg Istanbul Lisbon Lodz London Luxembourg Madrid Malta Milan Munich Neuilly-sur-Seine Paris Oporto Oslo Reston Stockholm Tel-Aviv Utrecht Warsaw Zurich AFRICA Cape Town Johannesburg APAC Auckland Bangalore Beijing Brisbane Canberra Hong Kong Melbourne Mumbai Shanghai Singapore Sydney Tokyo DD STUDIOS GREENHOUSES EBC S
15 Deloitte Digital Studios Delivering ios solutions that have a simple, intuitive user experience 15 Copyright 2016 Deloitte Consulting LLP. All rights reserved.
16 Deloitte Greenhouses Inspire and disrupt conventional thinking that leads to tangible solutions 16 Copyright 2016 Deloitte Consulting LLP. All rights reserved.
17 Apple Enterprise Design Lab Transforming with user-centric design 17 Copyright 2016 Deloitte Consulting LLP. All rights reserved.
18 Powered by a strong alliance ecosystem 18 Copyright 2016 Deloitte Consulting LLP. All rights reserved.
19 19 Copyright 2016 Deloitte Consulting LLP. All rights reserved. Innovation Accelerator Offering
20 EnterpriseNext workshops for ios A two week workshop that accelerates an idea to prototype in Deloitte Digital studios and Greenhouses around the world. Workshops bring together innovative ideas, focused on mobilizing tasks, processes and workflows on ios, in an immersive environment, pairing creative thinking with industry experts, ios app developers, enterprise architects, and business leaders. A curated and repeatable two week innovation workshop to accelerate an idea into an experience, prototype and business impact. 20 Copyright 2016 Deloitte Consulting LLP. All rights reserved. TWO WEEKS: A vision Innovative ideas Immersive environment Creative thinking Industry experts Passion Prototypes Apple experts Actionable impact
21 EnterpriseNext value maps for ios Used within EnterpriseNext workshops and strategic engagements, these industry-specific value maps for ios help customers discover the highest impact possibilities for mobile transformation. They provide insight and serve as a framework for strategic discussion, allowing the customer to identify the most impactful areas to move their business forward, enabled by ios. 21 Copyright 2016 Deloitte Consulting LLP. All rights reserved.
22 Enterprises run their business on ios Following an EnterpriseNext workshop and the creation of customer-specific prototypes, Deloitte s industry specialists and technical teams collaborate to develop ios solutions for iphone and ipad and accelerate deployment. These can include: Custom-designed native ios applications and tools Best practices to fast-track back office ERP, CRM, Analytics, and HR platforms Libraries of pre-integrated ios solutions to accelerate design and development 22 Copyright 2016 Deloitte Consulting LLP. All rights reserved.
23 Example enterprise ios case studies Broadcom Diageo BANK OF IRELAND Transport for London ipad shop floor process Mobile customer management Bringing bank associates management from leads to ordering closer to the customer Oyster card sales NUSKIN LARGE ATHLETIC RETAILER RENT-A-CENTER ANZ banking ipad sales apps Taking associates from the Mobile, in-store credit cash register to the floor verification service Mobile point of sale 23 Copyright 2016 Deloitte Consulting LLP. All rights reserved.
24 Partnering to accelerate business transformation with ios and deep industry insight.
25 Free the enterprise For more info MIKE BRINKER Apple Practice Leader FRANK FARRALL Australia Apple Practice Leader This publication contains general information only, and none of the member firms of Deloitte Touche Tohmatsu Limited, its member firms, or their related entities (collective, the Deloitte Network ) is, by means of this publication, rendering professional advice or services. Before making any decision or taking any action that may affect your business, you should consult a qualified professional adviser. No entity in the Deloitte Network shall be responsible for any loss whatsoever sustained by any person who relies on this publication. BRIAN TEUTSCH Apple Practice Program Management SAM RODDICK UK Apple Practice Leader GORDON SANDFORD Canada Apple Practice Leader LEANNA PARKER Apple Practice Marketing As used in this document, Deloitte means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. Certain services may not be available to attest clients under the rules and regulations of public accounting. Copyright 2016 Deloitte Development LLC. All rights reserved. Member of Deloitte Touche Tohmatsu Limited
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