Enterprise Data Management. August 2, 2012 Marvin Santerfeit / Justin Lofquist

Transcription

1 Information Technology Enterprise Data Management August 2, 2012 Marvin Santerfeit / Justin Lofquist

2 Agenda Agenda ERO PMO Project management process Data Management Business Needs, ERO PMO Objectives and ERO PMO Solutions Universal Data Repository ERO Data Management Solution Example Summary Question and Answers 2 RELIABILITY ACCOUNTABILITY

3 ERO Project Management Office Introduction The purpose of the ERO PMO is to manage the delivery of software solutions that support the business objectives outlined by the Electric Reliability Organization. This is achieved through: h The implementation of industry validated project management best practices A thorough understanding of the business landscape, focused on needs, objectives and constraints. 3 RELIABILITY ACCOUNTABILITY

4 ERO Project Management Office The ERO PMO will manage, coordinate and execute Missioni projects that enable effective and efficient business operations through the use of technology. Project Management A discipline that promotes project management best practices and standards for a consistent approach to execute projects Defined project management methodology Promotion of stakeholder khld communication i Centralized project tracking and reporting Consistent project oversight 4 RELIABILITY ACCOUNTABILITY

5 Project Life Cycle Initiating Planning Executing Closing Project Management Process Progression of defined phases within a project that connect the beginning of a project with it s end. Project management processes support the ability to successfully complete each phase and provide needed input for subsequent phases. 5 RELIABILITY ACCOUNTABILITY

6 Project Initiation Initiating Collectively, the stakeholders and the ERO PMO will act under the authorization of the ERO EMG to collaboratively define the project. Key Actions and Deliverables Develop the Project Charter Explicitly states project authority, funding and commitment for resources Outlines the project objectives, constraints and critical success factors Defines tentative project timeline and milestones Identifies project scope Initiating Planning Executing Closing 6 RELIABILITY ACCOUNTABILITY

7 Project Planning Planning The project team will define the best courses of action to take to obtain the project objectives. Key Actions and Deliverables Develop project requirements Identify resources (vendor or ERO sourced) Kick off meeting Create management plans Plans not specifically associated to project tasks Quality, change control, communications, risk management Initiating Planning Executing Closing 7 RELIABILITY ACCOUNTABILITY

8 Project Executing Execution The project team will take action on the project activities and maintain alignment with the project plan, ERO and objectives. Execute Key Actions and Deliverables Perform actual work (develop application) Carry out quality assurance on work items Manage ageand report progress pogess Risk, change and issues management Manage external resources Initiating Planning Executing Closing 8 RELIABILITY ACCOUNTABILITY

9 Project Closing Closing The project team delivers a solution, accepted by the business, and all outstanding efforts are brought to a close. Project Closure Key Actions and Deliverables Delivery of solution, including training and documentation Lessons Learned for future projects Input into further projects in the program Dissolution of the project team Initiating Planning Executing Closing 9 RELIABILITY ACCOUNTABILITY

10 Project Success Top 3 Project Success Factors User Involvement Defined roles, availability, ownership Executive Management Support Active project sponsor, effective status reporting Clear Business Objectives Used to measure project success 10 RELIABILITY ACCOUNTABILITY

11 Current Business Needs 11 RELIABILITY ACCOUNTABILITY

12 Business Objectives Risk Based Standards Enterprise Data Management Convert data into information that can be leveraged in risk cluster identification Operational Efficiency Reduce workload by reducing input of duplicate data Aggregation and presentation of data in appropriate formats Transparency Dissemination of data across industry in order to foster a culture of learning and collaboration 12 RELIABILITY ACCOUNTABILITY

13 ERO PMO Objectives Effectiveness Enterprise Data Management Collection of data that avoids duplication and contradiction Applications that enables quick and accurate presentation Adaptability Ability to quickly react to changing business requirements with minimal cost Confidentiality Access levels applied to all data elements within the enterprise 13 RELIABILITY ACCOUNTABILITY

14 ERO PMO Solutions Enterprise Data Management Enterprise Application Development Standardization of application platforms and methodologies Service Oriented Architecture (SOA) and SharePoint Event Information Data Store (EIDS) Application Centralize functionality of isolated applications sprinkled throughout the landscape into an enterprise level solution capable of supporting collaborationand and changing business needs. Data Warehouse Repository of historical information 14 RELIABILITY ACCOUNTABILITY

15 Universal Data Repository Business Intelligence Tools Executive Dashboard Data Analysis Modeling - Reporting Regions NERC Data Warehouse Historical data Multiple source data Consistent reporting Trending/Analysis Data Extract Process CRATS TADS GADS DADS EA Industry Secure Access Operational Data 15 RELIABILITY ACCOUNTABILITY

16 Enterprise Data Management ERO PMO Solution Example EIDS Application Centralize functionality of isolated applications sprinkled throughout the landscape into an enterprise level solution capable of supporting collaboration and changing business needs. Event Analysis Support Reliability Assessment and Performance Analysis Collaboration with Cyber Security Input and Access by Regions and Registered Entities 16 RELIABILITY ACCOUNTABILITY

17 Information Technology Summary Summary Utilize consistent methodology (PMO) Create standardized Enterprise class applications Build applications based upon requirements Foster transparency by providing access (secure) acrosseroand and Industry Reduce cost and workload by improving efficiency 17 RELIABILITY ACCOUNTABILITY

18 Questions and Answers Questions? 18 RELIABILITY ACCOUNTABILITY