DISPUTE RESOLUTION PROJECT MANAGEMENT AND SERVICES

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Donald Nelson
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1 DISPUTE RESOLUTION PROJECT MANAGEMENT AND SERVICES

2 ABOUT REVAY 03 ABOUT REVAY Revay and Associates Limited is an independent firm offering consulting services to the construction industry. Today, our personnel comprise approximately sixty professionals, primarily engineers, architects, senior technologists and other related professionals. Founded in 1970, the firm has established a reputation as Canada s leading consultant in the field of construction dispute resolution. Dispute resolution assignments represent about 60 percent of Revay s work. In its over fortyfive year history, Revay has been involved in the resolution of approximately 7,000 construction disputes. In addition to dispute resolution, the firm offers planning, scheduling, project management, contract administration and risk management services. Our client base covers the entire spectrum of the construction industry including all levels of government, public and private sector owners, contractors, subcontractors and suppliers, architectural and engineering firms including EPCM firms, law firms, financial institutions and industry associations. Revay has carried out assignments throughout Canada and the United States, in several European, African, Asian, South and Central American countries, as well as in Australia.

CL AI M S A N D EXPE RT R E PO RTS 04 D IS PU T E R E SOLUTION SE RVICE S: CLA IMS E XPE R T R E P ORTS AN D Revay has prepared or evaluated close to 7,000 claims for both owners and contractors.

Our claims and dispute resolution services include:» Claims Evaluation;» Claims Preparation;» Expert Reports and Testimony;» Assistance to owners, contractors, as well as their legal counsel; and»

3 CL AI M S A N D EXPE RT R E PO RTS 04 D IS PU T E R E SOLUTION SE RVICE S: CLA IMS E XPE R T R E P ORTS AN D Revay has prepared or evaluated close to 7,000 claims for both owners and contractors. The quality of our services stems from the professional competence, specialized knowledge and unique analytical approach that Revay has developed for preparing and evalutating client claims. Our claims and dispute resolution services include:» Claims Evaluation;» Claims Preparation;» Expert Reports and Testimony;» Assistance to owners, contractors, as well as their legal counsel; and» Alternative Dispute Resolution. Our expertise is essential to perform:» Loss of Productivity Studies;» Document Management and Control;» Preparation of Trial Graphics;» Forensic Schedule Analyses;» Change Order Analyses; and» Damage Quantification. DISPUTE RESOLUTION SERVICES - CLAIMS AND EXPERT REPORTS

PROJECT M A N A G E M E N T S E R V I C E S PROJECT MANAGEMENT SERVICES In our view, effective project management is an essential risk mitigation tool, and it is therefore extremely important that

Revay s experience in resolving disputes provides its professionals unique insights into why projects can go awry and allows them to apply our necessary services, either individually or in

4 PROJECT M A N A G E M E N T S E R V I C E S PROJECT MANAGEMENT SERVICES In our view, effective project management is an essential risk mitigation tool, and it is therefore extremely important that the Project Management Plan, which specifies how the project will be planned, executed, monitored and controlled, benefits from experienced practitioners. Revay s experience in resolving disputes provides its professionals unique insights into why projects can go awry and allows them to apply our necessary services, either individually or in combination, to make the project succeed. Prior to the start of construction, our project management services include: PROJECT MANAGEMENT 07» Project advocate;» Design schedule monitoring; and» Performance measurement baseline development. During the construction phase, our project management services include:» Construction management oversight;» Productivity and production monitoring; and» Web-based communications management.

08 PROJECT PLANNING AND SCHEDULING PROJECT PLANNING AND SCHEDULING SERVICES Revay has provided project planning and scheduling services for thousands of projects throughout

Our construction project planning and scheduling services for owners and architects include:» Project Plan and Schedule Development;» Contractor Schedule Reviews;» Schedule Risk

5 08 PROJECT PLANNING AND SCHEDULING PROJECT PLANNING AND SCHEDULING SERVICES Revay has provided project planning and scheduling services for thousands of projects throughout Canada and abroad. Our construction project planning and scheduling services for owners and architects include:» Project Plan and Schedule Development;» Contractor Schedule Reviews;» Schedule Risk Management; and» Client Occupancy Scheduling. Our construction project planning and scheduling services for contractors include:» Preliminary Project Schedule Development;» Comprehensive Project Schedule Development;» Schedule Management Periodic Reviews and Updates; and PROJECT PLANNING SCHEDULING SERVICES A N D» Custom Schedule Presentations.

RISK MANAGEMENT SERVICES RISK MANAGEMENT SERVICES Revay s project life-cycle risk management facilitates the predictable and repeatable delivery of successful projects.

Revay provides the independent and credible risk management facility necessary for project teams to consistently manage uncertainty around achieving the project goals.

6 RISK MANAGEMENT SERVICES RISK MANAGEMENT SERVICES Revay s project life-cycle risk management facilitates the predictable and repeatable delivery of successful projects. Uncertainty is inherent in all projects and for complex projects particularly, successful management of uncertainty is fundamental to project success. Revay provides the independent and credible risk management facility necessary for project teams to consistently manage uncertainty around achieving the project goals. At the conceptual phase, Revay works with the initiation team to identify the uncertainty around overall goals from the project environment and develop an implementation strategy matched to that environment. RISK MANAGEMENT 11 During the planning phase, Revay works with the core team to identify and quantify systemic and event-driven uncertainty within the project plan. This analysis results in a prediction of actual outcomes with acceptable reliability that forms the baseline for cost and duration control and a process for assigning responsibility and accountability for the management of individual risk. During the execution phase, Revay oversees independent risk management. This ensures the whole project team maintains a risk focused culture throughout project delivery. Uncertainty is reassessed at regular intervals and at key milestones. The resulting risk-based contingency management processes also provide an audit trail of project decisions and outcomes.

12 MANAGEMENT CONSULTING MANAGEMENT CONSULTING SERVICES Sharing its expertise is a hallmark of Revay and Associates Limited, and our clients are the first to benefit by receiving guidance and

Revay also maintains a very active program of bringing construction industry information to a broader audience through the publication of the Revay Report.

7 12 MANAGEMENT CONSULTING MANAGEMENT CONSULTING SERVICES Sharing its expertise is a hallmark of Revay and Associates Limited, and our clients are the first to benefit by receiving guidance and training on how to avoid problems on future projects. Revay also maintains a very active program of bringing construction industry information to a broader audience through the publication of the Revay Report. M A N A G E M E N T CONSULTING S E R V I C E S The firm s specialists are actively involved in giving lectures and seminars, presenting papers at industry functions, and preparing publications and articles for professional journals. They also dedicate time to participating in the activities of numerous national and local industry associations. Management consulting services include:» Surveys and studies;» Seminars and training;» Project post-mortems and lessons learned; and» Project audits.

PROFESSIONALS 15 PROFESSIONALS We are comprised of approximately sixty staff members, primarily of professional engineers, architects, senior technologists and other related professionals.

8 PROFESSIONALS 15 PROFESSIONALS We are comprised of approximately sixty staff members, primarily of professional engineers, architects, senior technologists and other related professionals. The common denominator is that our professional staff are seasoned construction personnel, and collectively, have experience in various fields of civil, industrial, commercial and institutional construction. They have been drawn from sources as diverse as contractors, design firms and both public and private sector owners. When necessary, we supplement our resources from an established roster of experienced contract employees in order to add specific expertise. Our professionals frequently share their ideas and experience through the Revay Report, which can be found on our website, to educate the construction industry.

9 REVAY OFFICES MONTREAL 4333 St. Catherine Street West, Suite 500 Montreal, Quebec H3Z 1P9 T : F : E : montreal@revay.com CALGARY 715 5th Avenue S.W., Suite 418 Calgary, Alberta T2P 2X6 T : E : calgary@revay.com VANCOUVER 1040 West Georgia, Suite 440 Vancouver, British Columbia V6E 4H1 T : E : vancouver@revay.com TORONTO 2255 Sheppard Avenue East, Suite 402 Toronto, Ontario M2J 4Y1 T : E : toronto@revay.com OTTAWA 2039 Robertson Road, Suite 230 Nepean, Ontario K2H 8R2 T : E : ottawa@revay.com WILMINGTON 1105 N Market Street, Suite 1300 Wilmington, Delaware T : E : wilmington@revay.com

PROJECT PERFORMANCE REVIEWS: HOW OWNERS CAN EXPAND THE VALUE-FOR-MONEY CONCEPT

Project Management and Construction Claims Services Published by Revay and Associates Limited Volume 27 Number 1 April 2008 Yezdi P. Mistry PROJECT PERFORMANCE REVIEWS: HOW OWNERS CAN EXPAND THE VALUE-FOR-MONEY