Xander Mavrides, PhD, GISP

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1 Xander Mavrides, PhD, GISP

2 Common Operating

3 APPLYING NEW TECHNOLOGY TO MAINTAIN THE VIABILITY OF A MAJOR INVESTMENT. THE AMERICAN SOCIETY OF MECHANICAL ENGINEERS

4 Citywide GIS Resource Spatial Data - Collection, maintenance, storage, and dissemination Analysis Spatial and statistical analyses GIS HW/SW Purchase, licensing and maintenance GIS Training - Training in the use of GIS and applications Technical Support - Assistance in using and implementing GIS Standards & Procedures - SOPs to ensure integration of components Planning & Management

5 Cleveland GIS Better Data, Better Improve quality and accessibility of information Decision-making Share data across all Departments/Divisions Improve Service to Citizens Improve Efficiency & Effectiveness Increase staff efficiency and public service Provides public access to government information Streamlined workflows, quicker results Consistent quality in service delivery Coordinate Projects

6 Program Background CWD: top 10 largest water utility in the country Several failed attempts to implement GIS in the 1990s True commitment in the last 6-8 years 640 Square Mile Service Area 635,000+ CWD Service Addresses miles of water main GIS staff = 11

7 GIS Platform & Architecture Central Repository One-Way Replication Staging Server County City Utilities Others Regional Edit Environments Source: ESRI.com

8 Key Implementation Challenges Project Inception Challenge: Solution: Convincing City Hall and Council to spend millions. Due diligence and a successful Pilot Study. Challenge: Solution: Spend millions on consultants & non-local labor. Created the Cleveland Resident Workforce. Staffing Challenge: Solution: Solution: Building a GIS team to support Citywide efforts. Hire competent GIS staff. Provide training opportunities.

9 Key Implementation Challenges Understanding Needs Challenge: Solution: Incorporate GIS into existing day-to-day processes. Work at all levels and include all stakeholders. Funding Challenge: Solution: Continued O&M dollars. Initiated legislation and developed departmental charge-backs backs. New Initiatives Challenge: Solution: Solution: Selecting the next project and prioritizing demand. Conduct regular GIS user meetings. Make it clear that each project is a 2-way street.

10 nu cle us us [noo-klee-uhs] A central part around which other parts are grouped; a core.

11 Data Management Complexities Technology Multiple Agencies Database Schemas End-user Needs Politics

12

13 Need for COP Incorrect Address Data Inconsistent Address Data Outdated Address Data Free Form Text Fields 1289 West 103 rd Street W. 103 Street 1289 W. 103 rd St 1289 W 103 rd Street 1289 W 103 rd St

14 Address Source 911 LBRS (field survey) EAM? Utility Billing System Permit System Div of E&C County Tax Maps County Auditors CWD Billing Health Info System Master Address/PIN Database 311 USPS Crime RMS FIMS

15 Datasets (layers)

16 Address Validation Web Service (Citywide) Water Utility Infrastructure Management (CWD) Water Billing System Address Validation Sanitary Sewer Infrastructure Management Hydraulic Modeling Citywide Permit & Licensing System Nuisance Property Violations and Fee Assessment False Alarm Violations and Fee Assessment Wind Turbine Site Location Analysis Study GIS Pavement Management System Capital & Infrastructure Project Management (CWD) (WPC) (CWD) (Citywide) (GeoAccounting) (GeoAccounting) (City Hall/CPP) (E&C) (Citywide)

17 GIS Crime Analysis Application (Safety/Police) GIS OUPS Application (utility marking call before you dig) (Utilities) GIS Routing of Vehicles AVL/GPS Parking Meter Inventory & Management (GPS) Tree Inventory GIS Support (Public Service) (CWD) (Parks/Parking) (Parks) 311 Integration& CitiStat Initiative (Citywide) GIS Data Editing Application (custom edit tools) GIS and AutoCAD Data Translation Application webgis Application Field GIS (Utilities) (Citywide) (Citywide) (CWD)

18 vi a ble [vahy-uh-buhl] y Having the ability to grow, expand, develop, etc.

19 GeoAccounting /jeeo/uh-koun-ting/ Utilizing spatial technology and information systems to recoup owed / lost funds. Many ROI studies/efforts attempt to cost justify a GIS investment. The CLE GIS approach to ROI & Buy-In is to: 1. Get to know data sources & citywide business processes 2. Identify sources of revenue & revenue loss 3. Utilize GIS functionality to collect owed revenue

20 GeoAccounting /jeeo/uh-koun-ting/ Nuisance Property Identification Application Issue: Repeated complaints on properties & rentals. Solution: Fines for code violations, disturbances, etc. Solution developed from computer dispatch to GIS. Gain: Quality of life and revenue. False Alarms Issue: Safety forces responding to repeat false alarms. Solution: Identify repeat offenders. Solution developed from computer dispatch to GIS. Gain: Revenue recovered for safety force time & response.

21 Field GIS AVL Crime Analysis Project Coordination GIS Vehicle Routing Address & Street Data webgis Application SOA

22 Field GIS Description Field GIS laptops deployed to CWD s 150 pipe repair crews. Benefits Access to current data COP Error reporting Secure data & hardware Removes static paper maps

23 AVL Description Citywide deployment of AVL technology. Deployment will be managed by GIS division. Benefits Dispatching Routing Vehicle maintenance Hosted solution Integrated with ArcServer Efficiency reporting

24 Crime Analysis Application Description CrimeView provides the City s Police staff and crime analysts with tools to address crime reporting, mapping and analysis. Benefits Visualize criminal activity Identify hotspots for crime Standardized maps and reports Analysis of criminal activity over time

25 Project Coordination Description A citywide effort to coordinate projects geographically to identify conflicts and coordinate projects. Benefits Coordinate construction ti Minimize redundant efforts Minimize street openings Map Citywide i 5yr projects notification

26 Vehicle Routing Description Provide vehicle routing for high density coverage of services areas such as waste collection, meter reading, and snow plowing. Benefits Optimize routes to reduce costs Efficiently deploy crews/vehicles Evaluate what-if scenarios Minimize overall mileage driven

27 Address & Street CL Management Description Maintain CWD service area address points and streets. Improve on initial LBRS efforts. Benefits Maintain i and enforce rules Improve geocoding Improved routing Assist Public Safety forces

28 Public & Utility WebGIS Apps Description Browser based GIS application for city employees. Benefits Common operating picture Thin client Core GIS functions Deliver transparency Reduce record requests

29 Service Oriented Architecture (SOA) Description PointInPolygon Web Service Geocoding Web Service Simple Fallback Benefits Standards based Highly Reusable Makes GIS Invisible To The Consumer ArcGIS Server Based No User Interface No Map

30 Cleveland GIS Press Data & Projects GeoAccounting Recent Highlights

31 Feedback? Thoughts? Questions?

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