We have changed our entire outlook on reality, we have broken away from old patterns and we found a new starting point. This is Sygnity.
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- Clemence Robinson
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2 We have changed our entire outlook on reality, we have broken away from old patterns and we found a new starting point. This is Sygnity.
3 Our expertise and extensive experience are as valuable to us as the way we work with our clients.we treat cooperation as a dynamic creative process. It has its foundations in our excellent communication skills and creative approach towards addressing needs and solving problems.
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5 About us 1 Sygnity has been present on the Polish market for 20 years. We have successfully handled thousands of IT projects for our clients from all sectors of the Polish economy, including both private companies and public institutions. The most important market sectors we have cooperated with include: banking and finance central and self-government administration utilities and consumers of utilities telecommunications fuels retail construction and infrastructure small and medium businesses We offer a complete range of IT services. We deliver our own solutions as well as provide solutions developed by leading international IT companies. Our core activities include: IT consulting production and implementation of software integration of solutions software audit and testing providing IT infrastructure IT outsourcing The development of Sygnity owes much to its expanding offer, reinforcement of the company's structure and acquisition of companies who offered valuable products and had relevant competences. In 1995, we became listed at Warsaw Stock Exchange. We were the second IT company on the Polish market to choose such development plan. In 2007, ComputerLand merged with Emax and the company changed its name to Sygnity. Following this merger, the second largest listed IT company was created. Following the consolidation process conducted in , Sygnity incorporated several crucial companies belonging to the corporate group: ARAM, PB Polsoft, Sygnity Technology and Winuel.
6 2 Offer for the banking and finance sector Banks: supporting key bank operations credit management e-banking mobile banking automation systems for banks obligatory reporting calculating capital requirements customer information management Capital market institutions: services for brokerage houses and offices services for investment funds services for pension funds financial assets management Insurance: insurance policies management claims handling insurance agent support sales network management underwriting centralizing data and business functions bancassurance Needs and expectations of the banking and finance markets are changing - and so is the way we use IT products. We offer a whole range of IT products and services which support efficient functioning and development of our clients. We benefit from our experience and expertise arising from the cooperation with banks and finance institutions from Poland as well as various European and Asian countries. Our core solutions include central systems which are adapted and customized to specific needs of our clients. Drawing on the knowledge of the experienced team of our consultants, we can offer modern solutions developed by international corporations. Reporting systems based on advanced data warehouses and analytic tools allow us to support efficient bank management. Targeted reporting systems provide obligatory reports for the National Bank of Poland, Ministry of Finance and other institutions. With the internal management system it is possible to manage the bank as a business entity. We implement top-notch solutions which guarantee effective services for clients through front-end systems, while e-banking provides individual and corporate clients with direct access to all services. We offer devices for direct customer service, such as: ATMs, self-service terminals, bill counters and cashier vaults. Using their extensive expertise and professional competencies, our experts implement new IT solutions and seek new grounds for their application.
7 Offer for the public sector Government departments. We have cooperated with state agencies and institutions in terms of informatization for many years. We offer tailor-made applications which suit specific needs and serve particular purposes. Projects we realize with this principle in view include custom-made IT solutions that require extensive knowledge, ability to conduct large undertakings and maintain excellent customer experience. Moreover, we provide system integration solutions, set up LAN/WAN networks as well as provide essential equipment. The majority of government departments and their offices are our clients. Self-government bodies. We develop and implement IT projects which streamline the functioning of offices. Our products have been introduced in over 300 communes, working effectively in large agglomerations and small self-government units alike. Back-office solutions which support the operation of administrative offices and e-office solutions which provide citizens with online access to services help self-government bodies to perform their statutory duties and responsibilities and ensure efficient communication with customers. They also support different areas of self-government activities such as public safety, e-society projects and self-government units management. Our products: access to e-office office management crisis management and rescue services support for municipal electronic services Education. Our offer for the education sector encompasses two groups of products: system for higher education institutions (Edukacja.CL) and comprehensive library management system (Prolib). The solution for higher education institutions supports all the activities performed during recruitment, didactics management and teaching. Prolib System is the software for medium and large libraries (academic, public, pedagogical, professional and institutional libraries). Implemented in over hundred libraries, it stands out on the Polish market of library systems due to its vast functionality and high quality. Uniformed services. Our high-tech ICT systems support the activities of uniformed services in the following areas: decision-making and management process support, effective management of available resources, providing access to information and databases, connectivity and communication, coordinating the work of services and geo-information. The judiciary. We develop comprehensive and advanced IT solutions which streamline the functioning of the judiciary system. Our products include solutions for The Ministry of Justice, common courts, prosecution offices and Prison Service. 3
8 Offer for telecommunications, fuels, retail, construction and infrastructure sectors Telecommunications. Telecommunications market is constantly going through transformations which are feasible due to the application of new IT solutions. Bearing that in mind, we create products that support change processes which our clients leverage while building their competitive advantage. The products include IT tools used at all levels of conducting business activities: from passporting, sales, provisioning, dynamic network configuration, space analysis to preparing the aggregated reports on the state of the current portfolio. The application of changes and new solutions aims to ensure the optimization and simplification of business activities and IT infrastructure. The goal is to reduce the costs and improve the performance of business activities. Our products: marketing campaign management contracts management services management inventory and network planning billing mediation Fuels. We offer solutions for companies that deal with fuel trade and non-fuel turnover at gas stations. We are one of the major providers of solutions for this sector of the Polish market. The entire sales network of Lotos Paliwa, its central office, numerous networks of medium-sized gas stations and around 500 independent gas stations use our software. Our products: gas station management gas station network management fuel depot management fleet cards management sales analytics automation systems for gas stations liquid fuel turnover sealing
9 Retail. The structure of Polish retail market is changing - sales of small independent stores are falling, while the significance of large networks is growing. Our offer is addressed to both groups. We enjoy our competitive edge due to unique solutions used in our systems, for example, touch screens and press module. Our products: network and point of sale management sales analytics loyalty programs management logistics management Construction and infrastructure. We develop, implement and maintain comprehensive electric systems, low-current systems and building automation systems. Our solutions are used in modern management of the building s infrastructure. We optimally utilize the functionality of buildings energy and intelligent systems, which guarantees that our clients are provided with products that meet all their needs and expectations. Our technologies are developed based on prominent solutions of the most renowned providers. Expertise and experience of our engineers guarantee the comprehensive and professional support for facilities, linear and industrial investments. 4
10 Offer for the market of utilities and consumers of utilities We provide comprehensive, modern and turnkey solutions which address the needs of utilities companies from the sectors of electrical power engineering, gas engineering, thermal power engineering, waterworks and sewage. We take into account ever-changing needs of our clients and we always draw on the opinions of leading market experts and our extensive knowledge of technology. Electrical power engineering. We offer a rich range of products which aid throughout the process of realizing IT projects within the power engineering sector. We provide IT solutions and tools which support power engineering business entities in the production and sales of energy, settlement of products and services sales, management of metering data, provision of distribution services, customer service and management of network assets. Gas engineering. We assist gas engineering companies in their major undertakings. Our solutions efficiently support the processes of gas demand forecasting, metering data management, settling gas sales, transmission and distribution service sales as well as comprehensive service sales. The systems also allow keeping a record of network assets and gas engineering devices along with their spatial visualization. Thermal power engineering, waterworks and sewerage. We develop tailor-made IT solutions which are customized to the needs of heat-engineering and waterworks companies. Our systems allow our clients to manage metering data, keep a record of network assets and settle the sales. Performance increases significantly, customer service quality improves and management becomes more effective. Effective management of energy economy. We offer a versatile solution for rationalizing the consumption of utilities in companies, self-government bodies and central administration offices and agencies. It allows consumers to forecast the energy consumption and to manage the processes so as to guarantee the most rational and economical management of energy expenses. 5
11 6 Business and IT solutions offer Our offer covers products which support crucial business processes of public administration institutions as well as large and medium businesses from major sectors of economy. Companies that apply these products operate more effectively, flexibly and economically. They also optimize the use of their resources. Our systems support: business processes automation risk monitoring enterprise performance management energy economy management customer potential management enterprise management customer relations management content and documents management We provide IT solutions and equipment outsourcing services. Our clients can focus on activities which boost their competitive edge, while we support them in the whole range of IT solutions. We support IT departments of various companies and institutions. Our solutions protect the company's data and network assets against external and internal threats and guarantee undisturbed functioning of the company s network and important applications. Our services management system enables 24/7 support for service requests. We offer safe server system platforms which serve as strategic foundation of a well-functioning business. We also provide dedicated software, software testing and infrastructure management services.
12 7 Offer for small and medium businesses In order to address ever-growing needs of small and medium businesses when it comes to IT solutions, we introduce comprehensive tools which support the management of business processes. Portfolio of five systems, which are gradually appearing on the market under a new brand name, includes programs created for owners of sole proprietorships, micro, small and medium businesses as well as offices offering tax and accounting services. Programs streamline the management of company's finances, wages, sales and warehouses. The functionalities depend on company's size, its business activities and its accounting and financial needs. All systems are based on safe and advanced solutions; the use of cloud-computing allows them to combine traditional tools with the potential of new technologies. Our clients can access the programs online through the SaaS (Software as a Service) platform or they can use traditional box solutions available through a network of commercial partners. Extending the offer with programs designed for small and medium businesses is another step Sygnity took to increase its competitive edge and build its strong market position as the leader of innovative IT solutions on the Polish market.
13 Offer for foreign markets Our long-term development strategy assumes the expansion of business activities on foreign markets. One of its key elements is partnership with Huawei which started in We operate in sixteen countries in the region of the Balkans, Central Europe and the Scandinavian Peninsula. The offer covers the following product groups: routers, switches, teleconference systems, servers and storage devices. As the distributor of Huawei products, we enter into partner agreements with companies selected from local markets. Our goal is to develop partner sales channels in selected countries in Europe where products from the IT infrastructure of Huawei will be sold. After conducting the customer needs analysis, Sygnity's proprietary solutions will be offered for sale. Drawing on many years' experience gained on the fast-developing Polish market and being a flexible and consistent partner, Sygnity offers proven and reliable solutions for three major sectors: public sector, utilities sector and banking & finance sector. 8
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