HP Managed Print Services. Anne-Catherine Everard 2 juin 2016

Transcription

1 HP Managed Print Services Anne-Catherine Everard 2 juin 2016

2 The evolving workplace Print is not dead Paper Paper was the rule Hybrid Paper and digital Virtual Paper is the exception Past Today and tomorrow Future? 2

3 What are the motivation for an IT Manager to move to Managed Print Services (MPS)? Security becomes the priority #1 Source: Quocirca, Managed Print Services Landscapes for 2014 and, 2015 TCO remains a top priority and is more than CPP Size, regional and industry variances need to be considered

4 What is MPS? Managed print services MPS is a service experience in which clients enjoy high-quality documents from an optimized infrastructure with little headache, hassle or downtime. This allows clients to do what they do best. Hardware Buy/Lease Supplies Service Solutions Multi-year contract 7

5 What does it take to MPS? > > > > > > > Needs assessment Print environment assessment Proposal & agreement Setup & training Ongoing service & support Quarterly business reviews Optimization Solutions Pre-Sales Sales Deployment and management Break/Fix Delivery Supplies Delivery Business Process engineering Infrastructure 8

6 What is MPS? Managed print services MPS is a service experience in which clients enjoy high-quality documents from an optimized infrastructure with little headache, hassle or downtime. This allows clients to do what they do best. Hardware Buy/Lease Supplies Service Solutions Multi-year contract 10

7 The A3 Myth Paper output a few quick facts and food for thought ~95% of documents is A4 => why install A3 everywhere? Bigger devices are more expensive, take up more footspace, and consume more electricity Paper document production office environment copier/laser printer/mfp 67% of all printed documents are less than 3 pages => warm-up time and FPO is key, not rated engine speeds! >85% of documents are printed, not copied.. => why place MFPs everywhere, printers have their place too in a wellbalanced fleet Only 20% of copiers/mfps are used at their rated capacity, rest is underused => why pay more for devices that remain idle most of the time? Color remains far more expensive than b&w (mono) => huge opportunities for cost-savings when deployed /managed wisely 11

8 The right printer for each of their needs They demand Printing Solutions with the right features and benefits for their unique business needs Small Business Owner Small-to- Medium Enterprise Medium-to- Large Enterprise Alex HP OfficeJet Pro Hadley HP PageWide HP LaserJet Kate 12 Personal Use & Small Teams In Home, Micro & Small Business - Best overall value for desktop color printing - Great photos on all types of photo papers HP Confidential Work Teams & Remote Offices, From Small Business To Enterprise - Best overall value & performance for color printing with lowest TCO - Most planet friendly Small Teams To Departments, From SMBs to Enterprise - Established reliability & quality with enhanced security - Best high-gloss & everyday professional printing and best value for black printing

9 HP PageWide Technology changes the way you will think about printing Professional quality prints at up to twice the speed and half the printing cost of laser 1,2 The best environmental credentials of any HP printing platform in its class The best of inkjet High quality Color Low costs Energy-efficiency HP PageWide Technology The best of laser Speed Reliability Media versatility 13 HP Confidential

10 With HP PageWide Technology, you can: Cut costs with HP s most energy-efficient business printers ever Work smarter with print speeds up to twice as fast as laser Leave a lasting impression with the laser-like perfection of HP s superior ink technologies Meet sustainability goals by reducing the carbon footprint of printing 14 HP Confidential

11 PageWide Pro & Entreprise HIGH YIELDS (up to 20k black / 16k color) Dual-head duplex scanning New ink formulation and Improved output New user interface with color touch screen 75ppm General Office Floor stand accessory

12 The world s most secure printers 1 with self-healing capabilities HP PageWide Enterprise Color (Flow) MFP 586 and 556 series 1 HP Sure Start BIOS Integrity checking at startup with self-healing capability 2 HP Secure White Listing Device loads only known good firmware 3 HP Run-time Intrusion Detection Constant in-device monitoring for malicious attacks 17 HP Confidential 1 Based on HP review of 2015 published embedded security features of competitive in-class printers. Only HP offers a combination of security features for integrity checking down to the BIOS with self-healing capabilities. A FutureSmart service pack update may be required to activate security features on the HP LaserJet M527, M506, M577. Some features will be made available as a HP FutureSmart service pack update on selected existing Enterprise printer models. For list of compatible products, see hp.com/go/ljcompatibility. For more information, visit hp.com/go/ljsecurityclaims.

13 The right printer for each of their needs They demand Printing Solutions with the right features and benefits for their unique business needs Small Business Owner Small-to- Medium Enterprise Medium-to- Large Enterprise Alex HP OfficeJet Pro Hadley HP PageWide HP LaserJet Kate 18 Personal Use & Small Teams In Home, Micro & Small Business - Best overall value for desktop color printing - Great photos on all types of photo papers HP Confidential Work Teams & Remote Offices, From Small Business To Enterprise - Best overall value & performance for color printing with lowest TCO - Most planet friendly Small Teams To Departments, From SMBs to Enterprise - Established reliability & quality with enhanced security - Best high-gloss & everyday professional printing and best value for black printing

14 JETINTELLIGENCE More Pages, Performance, and Protection More Pages Page Maximizer Technology More pages Fewer interventions Reduce costs with high-capacity cartridges Print Gauge Technology More certainty when predicting cartridge life More Protection Anti-Fraud Technology Authenticates Genuine HP Identifies used or counterfeit Protects against cartridge theft Supports Genuine OHP only policy Auto Seal Removal Easy and clean cartridge install Removes a step No waste Genuine HP installed.? Used or counterfeit cyan cartridge is installed. 20 HP Confidential

15 What is MPS? Managed print services MPS is a service experience in which clients enjoy high-quality documents from an optimized infrastructure with little headache, hassle or downtime. This allows clients to do what they do best. Hardware Buy/Lease Supplies Service Solutions Multi-year contract 21

16 HP Premium Hotline For all contract related enquiries, including: Hardware Support Services including all parts and labour: 4 hours response time next day response time Supplies Ordering Requests Account Management HP Services 22

17 Original HP supplies HP Partner Managed Print Services ensures a continuous supply chain, delivering all Original HP Supplies and maintenance kits on demand. Request for delivery By phone Through HP Service Portal Automatically by HP Remote Monitoring Delivery within 48 hours onsite to the customer s dock ( cross dock ) 23

18 HP Partner Managed Print Services Billing Options HP Level Pay (supplies usage) HP Base+Click Quotation Periodic fee Base fee + Variable, page charge HP All In Fixed price per page for a minimum volume Under-consumption Lower monthly fee following Minimum volume (pages) year No minimum commitments applies Fixed price per page Over-consumption One-off charge Fixed price per page Metering Delivered supplies Page counts Page counts Invoicing Model 1 year Only HP offers this invoicing option Pay only what is used Easy budgeting Fixed payments for each year 24 Transparent and fair visibility with HP Service Portal

19 Contractual solutions : Cost saving potentials 25 direct expenses indirect expenses & effort hardware incl. financing maintenance service & support supplies stock-keeping warehousing (logistics, etc.) rfp, ordering, invoicing, etc. operating expenses on service downtimes asset management plan & control direct savings (based on device redeployment) hardware incl. financing Direct costs maintenance service & support supplies logistics invoicing (monthly/quarterly) downtimes plan& planning control & controlling Indirect expenses indirect savings (based on process optimization) incl. In pmps contract

20 CONCLUSIONS 26

21 What you need to remember HP has best in class security solutions PageWide offers unique benefits; TCO, environmental friendly solutions Our LaserJet devices are continuously rate best and outstanding (BLI) 4 HP & Computerland offer leading contractual packages 5 Test our devices & solution 27

22 Thank you 28

23 What is MPS? Managed print services MPS is a service experience in which clients enjoy high-quality documents from an optimized infrastructure with little headache, hassle or downtime. This allows clients to do what they do best. HW Supplies Service Solutions Multi-year Cost Per Page contract 29

24 Carbon Footprint Calculator HP Carbon Footprint Calculator hebt