Information Technology Auditing. An Evolving Agenda

Size: px
Start display at page:

Download "Information Technology Auditing. An Evolving Agenda"

Transcription

1 Information Technology Auditing An Evolving Agenda

2 Jagdish Pathak Information Technology Auditing An Evolving Agenda ^J Springer

3 Jagdish Pathak Odette School of Business University of Windsor Windsor, N9B3P4 Canada Library of Congress Control Number: ISBN Springer Berlin Heidelberg New York This work is subject to copyright. All rights are reserved, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilm or in any other way, and storage in data banks. Duplication of this publication or parts thereof is permitted only under the provisions of the German Copyright Law of September 9,1965, in its current version, and permission for use must always be obtained from Springer-Verlag. Violations are liable for prosecution under the German Copyright Law. Springer is a part of Springer Science+Business Media springeronline.com Springer-Verlag Berlin Heidelberg 2005 Printed in Germany The use of general descriptive names, registered names, trademarks, etc. in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use. Cover design: Erich Kirchner Production: Helmut Petri Printing: Strauss Offsetdruck SPIN Printed on acid-free paper - 43/

4 This Monograph is dedicated to all those who saw a potential in me and motivated me to strive hard in the education and career. They are many and difficult to isolate from the sea of well-wishers. I dedicate this volume to my parents (Shri Madan Lai Pathak and Mrs. Bhagwati Devi Pathak); brothers (Mr. Goverdhan Pathak and Mr. Giridhari Pathak) and sisters (Mrs. Vidya Mishra, Mrs. Lakshmi Mishra and Mrs. Binu lata Tiwari); parents of my wife (Mr. Kiriti Ranjan Das and Mrs. Minuprava Das); my late teachers (Dr. N.K.Sharma and Dr. S.M.Bijli); Dean of Odette School of Business, Dr. Roger Hussey; my students in India and Canada, Nupur, my wife; Joy, my son; and many unnamed others.

5 Preface Information Systems (IS) auditing is a component in the domain of Modern Auditing as well as accounting information systems. This component has acquired pre-dominance with the extensive use of computer technology in the business information processing area. Modern computer-based highly integrated information systems are fast replacing the traditional centralized and distributed information systems. The audit methodologies developed and used by the auditors in the earlier information systems have acquired adequate soundness and if at all any problem exists, it is more to do with the application of these methodologies rather than these methodologies themselves. Information needs of all the levels of management is not only fast evolving but getting diversified dramatically during the last two decade as a result of the growth and diversification of business interests. Economies of some of biggest countries of the world are fast opening up their markets to seek global participation and remove the obsolescence from the technological scenario. A New World trade order has emerged to seek the barrier less market mechanism. The concept of protectionism is almost given a good bye by many of these economies to open the channels for the global market forces to interact and decide optimally. And, of course, one should not forget the aftermath of ENRON and other big name's meltdown in the history of business and corporate world. Auditing had always been a key point of discussion and decisions made under various provisions of Sarbanes-Oxley Act New information processing and communication technologies are being applied to satisfy managements' information needs. In Response to this need, communication and digital electronic computer technologies have merged to provide the highspeed data communication capabilities (information super highways) used by many large business houses across the world. Multi-national business activities share the need for data communications capabilities, but also have other requirements that increase the complexities of management information needs. For instance, the need to accommodate currency conversion, regulatory reporting, and variations in accounting disclosure practices in developing information systems is felt more in case of multinational business entities. Expansion in target markets and product lines has involved acquisitions for much business. This has led to consolidation of activities in some situations and diversification in others. Increased transaction volumes and an expansion of existing information systems often accompany consolidation. Diversification through acquisition has, in contrast, often required an information exchange between previously unrelated management information systems. In some cases, diversification has resulted in a significant expansion of data processing/ information proc-

6 VIII Preface essing capabilities in order to provide required management information on a consolidated basis. The monograph in your hand is the outcome of my researches in the realm of information technology auditing during the span of more than twenty years in on different generations of hardware and software. The embedded objective of compiling these ten scholarly and applied essays in one book is to provide the developmental agenda at one place in this fast evolving field of specialty. The growth of EDP Auditing into a major force to reckon with in modern cyber environment is mostly due to the tireless efforts made by the Information Systems Audit & Controls Association (ISACA), many scholars of EDP Auditing, many professional certified information systems auditors and various prominent accounting bodies of professionals and big auditing firms of international stature. These ten essays have applied and scholarly flavor so as to make them useable by the professionals of all hue in this field of knowledge. The chapters carry many new developments and their potential impact on the auditors and their procedures. I have made my best efforts to provide synergy and integration of research and practice into this monograph. This monograph is basically designed to provide the basis for serious study and application of various recent developments in the segment of information and communication technology auditing. Any typical text on information technology auditing talks about many more complex concepts, techniques and software and refers them without often explaining the impact of those on the information technology auditing as many of these concepts, methods, applications are fast developing into industry standards, like enterprise resources planning or enterprise application integration etc. An auditor would be able to identify, understand and comprehend various new and fast evolving technologies to face them professionally. I have integrated many of my past papers with several modifications to extend the continuum to these chapters. I am indebted to many of my former and present colleagues who have contributed directly or indirectly to this monograph and its development which include my self development in acquiring the capability to write this monograph. I would extend my thanks to Professor Andrew Chambers, Former Dean & Professor, City University of London (UK); Professor (Dr.) Gerald Vinten, Head, European Business School, London (UK); Dr. Scott Summer, Brigham Young University, Utah (US); Professor (Dr.) Ram Sriram, Georgia State University, Atlanta, GA; Dr. Amelia Baldwin, University of Alabama, Tuscaloosa, AL; Professor (Dr.) Mary Lind, North Carolina A&T State University, Greensboro, NC; Professor (Dr.) Ramesh Chandra, Professor (Dr.) Jeffrey Kantor, Dr. Ben Chaouch, all of University of Windsor, ON, Canada; Professor (Dr.) S.N. Maheshwari, Director at Delhi Institute of Advanced Studies, New Delhi, India, Late Professor (Dr.) N.K. Sharma, Visiting Professor at Birla Institute of Technology & Science, Pilani, India & Late Professor (Dr.) Shah Mohammad Bijli, Former Dean, Faculty of Business at University of Goa. The list is not complete as there are still many who are not in this list but their contribution has been tremendous. My thanks go to them as well.

7 Preface IX I am also indebted to my wife Nupur and my son Joy who were always my source of joy and encouragement in this arduous task of putting my stray thoughts together in this monograph. Finally, I am as usual responsible for any error in this monograph and would make my best efforts to correct those errors in the second edition of this text (if it ever happens!). February 2005 Jagdish Pathak, PhD Odette School of Business University of Windsor Canada

8 Table of Contents 1 IT Auditing: An Overview and Approach Evolution in Managements' Perceptions Evolution in Information Processing Capabilities Exposure to Loss Objectives of IT Auditing Internal Controls and IT Audit Various Internal Controls Growth and Genesis of IT Auditing IT Audit Approach Nature of IT Controls Controls and Loss Internal Controls and Auditing Approach Steps in an IT Audit Audit Decisions 15 2 Auditing and Complex Business Information Systems Complex Integrated Accounting Systems Distributed Data and its Effects on Organisations Networks Portability and Systems Integration of Applications Productivity Aspect of the Technology Business Process Re-engineering Intelligent Systems Auditors and Changing Technology Strategic Use of Technology and Audit Implications Internal Controls and Auditing 40 3 Generation-X Technologies and IT Auditing Generation-X Enterprise Technologies Information Systems Integration: A Challenge Assured Information Emanates from Assured Systems Information Assurance: A Function of Strategic Importance Various Information Assurance and Control Measures Web-Level Assurance Measures Control Objectives and System Assurance 58

9 XII Table of Contents British Standards: BS7799 and BS : System Security Engineering Capability Maturity Model: SSE-CMM 60 4 Complex Information Systems, Auditing Standards and IT Auditors The Approach and Objectives The Scenario Impact of Technology Complexity on the Auditor Complex Information Technologies and Audit Risks SAS-94 and its Effect on the Audit Process 70 5 ERP and Information Integration Issues: Perspective for Auditors What is Enterprise Resource Planning? Implementation Cycle Conceptual Models Successes and Disasters Types of Implementation Social Integration Resistance in Social Integration Process Integration Communications in Process Integration Alignment of Culture in Process Integration Knowledge Integration Workflow Integration Best Practices in Functional Integration Virtual Integration Auditor and ERP ERP Internal Control Procedures 92 6 Technology, Auditing and Cyber-Commerce Technology and Auditing Risk Understanding in e-commerce for IT Auditor Information at Risk Controls and Audit Evidences IT Auditing and Security of Information Systems Information Security Computer Assets Security Controls Security Evaluation and Certification Criteria Networks Security OSI Architecture Security Mechanisms Integrity Security Mechanisms Location Future Trends 123

10 Table of Contents XIII 7.5 Exemplary Case Laws Related to Security Needs and Breaches in USA Case Laws Related to Data Preservation Case Laws Pertaining to the Scope of Discovery Case Laws Related to the Records Management Case Laws Pertaining to the Use of Experts Case Laws Related to the Costs and Allocation Case Laws Related to the Spoliation and Sanctions Case Laws Pertaining to Inadvertent Disclosure Case Laws Related to the Method of Litigation Case Laws Related to Criminal Issues of Security Case Laws Related to the Reliability E-Sign Statute and Case Laws Case Laws on Privacy Kind of Audits Called Security Audits Internet/Perimeter Audit Website Audit Penetration Audit (Ethical Hacking) Wireless Audit Network Audit Security Policies and Procedures Audit Facilities Audit (Physical) Business Continuity Plan (BCP) and Disaster Recovery (DR) Regulatory Compliance Audits How Can Security Audit Help the Enterprises? Protecting the Physical Safety of Your Employees, Vendors, and Visitors Information Technology Governance and COBIT Why Do we Need IT Governance? Introduction to COBIT COBIT and the Reality Database Management Systems and Auditing Concepts of Database Technology for Auditors Data Independence Database Management Systems and its Functions Relational Database Management Systems (RDMS) Database Security Distributed Database Systems Object Data Management Systems Relation and Object: A Comparison Data Warehouses Operational Systems Compared to Informational Systems 178

11 XIV Table of Contents 10 EAI: Auditors Should Know Potential Risks to Enterprise The Promise of EAI Improvement in Productivity Data Flow Streamlined EAI Reaches Beyond Your Borders Lowered Costs 186 Bibliography and Further References 189 Glossary of IT Auditing Terms 209

Anne König. Internet-Based Services and Processes. With 91 Figures and 4 Tables

Anne König. Internet-Based Services and Processes. With 91 Figures and 4 Tables Anne König E-Business @Print Internet-Based Services and Processes With 91 Figures and 4 Tables 123 Anne König Technische Fachhochschule Berlin University of Applied Sciences Luxemburger Str. 10 13353

More information

SAP Excellence. Series Editors: Professor Dr. Dr. h.c. mult. Peter Mertens Universität Erlangen-Nürnberg. Dr. Peter Zencke SAP AG, Walldorf

SAP Excellence. Series Editors: Professor Dr. Dr. h.c. mult. Peter Mertens Universität Erlangen-Nürnberg. Dr. Peter Zencke SAP AG, Walldorf SAP Excellence Series Editors: Professor Dr. Dr. h.c. mult. Peter Mertens Universität Erlangen-Nürnberg Dr. Peter Zencke SAP AG, Walldorf Jörg Thomas Dickersbach Characteristic Based Planning with mysap

More information

Logistic Core Operations with SAP

Logistic Core Operations with SAP Logistic Core Operations with SAP . Jens Kappauf l Matthias Koch Bernd Lauterbach Logistic Core Operations with SAP Inventory Management, Warehousing, Transportation, and Compliance Jens Kappauf SAP AG,

More information

Process-based Strategic Planning

Process-based Strategic Planning Process-based Strategic Planning Rudolf Grünig Richard Kühn Process-based Strategic Planning Translated by Anthony Clark Third Edition with 137 Figures ^ Springer Professor Dr. Rudolf Grünig University

More information

Managing e-business Projects

Managing e-business Projects Managing e-business Projects Springer-Verlag Berlin Heidelberg GmbH Thomas Stoehr Managing e-business Projects 99 Key Success Factors With 37 Figures and 12 Tables Springer Thomas Stoehr Overbeckstr. 7

More information

Demand Driven Supply Chain

Demand Driven Supply Chain Demand Driven Supply Chain . Paulo Mendes Jr. Demand Driven Supply Chain A Structured and Practical Roadmap to Increase Profitability Paulo Mendes Jr. Catholic University Industrial Engineering Department

More information

Customer Relationship Management

Customer Relationship Management Customer Relationship Management Springer-Verlag Berlin Heidelberg GmbH Federico Rajola Customer Relationship Management Organizational and Technological Perspectives With 37 Figures and 13 Tables Springer

More information

Strategy and Organization of Corporate Banking

Strategy and Organization of Corporate Banking Strategy and Organization of Corporate Banking Giacomo De Laurentis (Editor) Strategy and Organization of Corporate Banking With 12 Figures and 49 Tables 4y Springer Professor Giacomo De Laurentis Institute

More information

The Greek Economy and the Crisis

The Greek Economy and the Crisis The Greek Economy and the Crisis . Panagiotis Petrakis The Greek Economy and the Crisis Challenges and Responses Prof. Panagiotis Petrakis National and Kapodistrian University of Athens Department of Economics

More information

Tree and Forest Measurement

Tree and Forest Measurement Tree and Forest Measurement P.W. West Tree and Forest Measurement 2 nd Edition With 33 Figures and 11 Tables P.W. West School of Environmental Science and Management Southern Cross University Lismore,

More information

Human Resource Management in Consulting Firms

Human Resource Management in Consulting Firms Human Resource Management in Consulting Firms Michel E. Domsch Elena Hristozova (Editors) Human Resource Management in Consulting Firms With 42 Figures 12 Professor Dr. Michel E. Domsch Dipl.-Oec. Elena

More information

TECHNOLOGY, lnnovation and POLICY 7. Series of the Fraunhofer Institute for Systems and Innovation Research (ISQ

TECHNOLOGY, lnnovation and POLICY 7. Series of the Fraunhofer Institute for Systems and Innovation Research (ISQ TECHNOLOGY, lnnovation and POLICY 7 Series of the Fraunhofer Institute for Systems and Innovation Research (ISQ U l r i k e B r o s s A n n a m á r i a I n z e l t T h o m a s R e i ß Bio-Technology Audit

More information

Software Product Management and Pricing

Software Product Management and Pricing Software Product Management and Pricing These two seasoned practitioners have masterfully distilled the essence of the software business and the art and craft of the increasingly important and challenging

More information

Using Microsoft Dynamics AX 2012

Using Microsoft Dynamics AX 2012 Using Microsoft Dynamics AX 2012 Andreas Luszczak Using Microsoft Dynamics AX 2012 Updated for Version R2 3rd Edition Dr. Andreas Luszczak Vienna, Austria ISBN 978-3-658-01708-8 DOI 10.1007/978-3-658-01709-5

More information

Mitsuru Kodama. Boundary Management. Developing Business Architectures for Innovation

Mitsuru Kodama. Boundary Management. Developing Business Architectures for Innovation Boundary Management Mitsuru Kodama Boundary Management Developing Business Architectures for Innovation 123 Mitsuru Kodama, Ph.D. Professor of Information and Management College of Commerce and Graduate

More information

Lecture Notes in Energy 5

Lecture Notes in Energy 5 Lecture Notes in Energy 5 For further volumes: http://www.springer.com/series/8874 . Hortensia Amaris Monica Alonso Carlos Alvarez Ortega Reactive Power Management of Power Networks with Wind Generation

More information

Implementing IT Processes

Implementing IT Processes Implementing IT Processes Lionel Pilorget Implementing IT Processes The Main 17 IT Processes and Directions for a Successful Implementation Lionel Pilorget Basel, Switzerland ISBN 978-3-658-04772-6 DOI

More information

Management for Professionals

Management for Professionals Management for Professionals For further volumes: http://www.springer.com/series/10101 ThiS is a FM Blank Page Erik Jannesson Fredrik Nilsson Birger Rapp Editors Strategy, Control and Competitive Advantage

More information

Sathyajith Mathew Wind Energy Fundamentals, Resource Analysis and Economics

Sathyajith Mathew Wind Energy Fundamentals, Resource Analysis and Economics Sathyajith Mathew Wind Energy Fundamentals, Resource Analysis and Economics Sathyajith Mathew Wind Energy Fundamentals, Resource Analysis and Economics with 137 Figures and 31 Tables Dr. Sathyajith Mathew

More information

Enterprise Risk Management Models

Enterprise Risk Management Models Enterprise Risk Management Models David L. Olson Desheng Wu Enterprise Risk Management Models 123 Professor David L. Olson University of Nebraska Department of Management Lincoln, NE 68588-0491 USA dolson3@unl.edu

More information

Sarbanes-Oxley and the New Internal Auditing Rules

Sarbanes-Oxley and the New Internal Auditing Rules Sarbanes-Oxley and the New Internal Auditing Rules ROBERT R. MOELLER John Wiley & Sons, Inc. Sarbanes-Oxley and the New Internal Auditing Rules Sarbanes-Oxley and the New Internal Auditing Rules ROBERT

More information

Springer-Verlag Berlin Heidelberg GmbH

Springer-Verlag Berlin Heidelberg GmbH Strategic Production Networks Springer-Verlag Berlin Heidelberg GmbH LiZheng Frank Possel-Dolken Strategic Production Networks With 210 Figures and 17 Tables, Springer Professor Dr. Li Zheng Tsinghua University

More information

Electric Energy Systems and Engineering Series. Editors: 1. G. Kassakian D. H. Naunin

Electric Energy Systems and Engineering Series. Editors: 1. G. Kassakian D. H. Naunin r n r n ~ r n ~ Electric Energy Systems and Engineering Series Editors: 1. G. Kassakian D. H. Naunin E. Handschin. A. Petroianu Energy Management Systems Operation and Control of Electric Energy Transmission

More information

Heinz Tschaetsch Metal Forming Practise

Heinz Tschaetsch Metal Forming Practise Heinz Tschaetsch Metal Forming Practise Heinz Tschaetsch Metal Forming Practise Processes Machines Tools Translated by Anne Koth 123 Author: Professor Dr.-Ing. e. h. Heinz Tschaetsch Paul-Gerhardt-Str.

More information

Agile Project Management: Managing for Success

Agile Project Management: Managing for Success Agile Project Management: Managing for Success James A. Crowder Shelli Friess Agile Project Management: Managing for Success James A. Crowder Raytheon Denver, CO, USA Shelli Friess Englewood, CO, USA

More information

Changing Innovation in the Pharmaceutical Industry. Globalization and New Ways of Drug Development

Changing Innovation in the Pharmaceutical Industry. Globalization and New Ways of Drug Development Changing Innovation in the Pharmaceutical Industry Globalization and New Ways of Drug Development Springer-Verlag Berlin Heidelberg GmbH Andre Jungmittag Guido Reger Thomas Reiss (Eds.) Changing Innovation

More information

Service Business Costing

Service Business Costing Service Business Costing Markus B. Baum Service Business Costing Cost Accounting Approach for the Service Industry Foreword by Dr. Kerry Sullivan RESEARCH Markus B. Baum Mainz, Germany MBA Dissertation,

More information

SAP Excellence. Series editors: Prof. Dr. Dr. h.c. Peter Mertens, Universitat Erlangen-Niirnberg. Dr. Peter Zen eke, SAP AG, Walldorf

SAP Excellence. Series editors: Prof. Dr. Dr. h.c. Peter Mertens, Universitat Erlangen-Niirnberg. Dr. Peter Zen eke, SAP AG, Walldorf SAP Excellence Series editors: Prof. Dr. Dr. h.c. Peter Mertens, Universitat Erlangen-Niirnberg Dr. Peter Zen eke, SAP AG, Walldorf Springer-Verlag Berlin Heidelberg GmbH Hans-J iirgen Appelrath Jorg Ritter

More information

Lecture Notes in Earth System Sciences 144

Lecture Notes in Earth System Sciences 144 Lecture Notes in Earth System Sciences 144 Editors: P. Blondel, Bath J. Reitner, G ottingen K. St uwe, Graz M.H. Trauth, Potsdam D. Yuen, Minneapolis Founding Editors: G. M. Friedman, Brooklyn and Troy

More information

Business Process Oriented Implementation of Standard Software

Business Process Oriented Implementation of Standard Software Business Process Oriented Implementation of Standard Software How to Achieve Competitive Advantage Efficiently and Effectively 2nd Edition Springer-Verlag Berlin Heidelberg GmbH Mathias Kirchmer Business

More information

Simulation Strategies to Reduce Recidivism

Simulation Strategies to Reduce Recidivism Simulation Strategies to Reduce Recidivism Faye S. Taxman April Pattavina Editors Simulation Strategies to Reduce Recidivism Risk Need Responsivity (RNR) Modeling for the Criminal Justice System Editors

More information

Shabbir A. Shahid Mahmoud A. Abdelfattah Michael A. Wilson John A. Kelley Joseph V. Chiaretti. United Arab Emirates Keys to Soil Taxonomy

Shabbir A. Shahid Mahmoud A. Abdelfattah Michael A. Wilson John A. Kelley Joseph V. Chiaretti. United Arab Emirates Keys to Soil Taxonomy Shabbir A. Shahid Mahmoud A. Abdelfattah Michael A. Wilson John A. Kelley Joseph V. Chiaretti United Arab Emirates Keys to Soil Taxonomy United Arab Emirates Keys to Soil Taxonomy Shabbir A. Shahid Mahmoud

More information

Jinsong Zhou Zhongyang Luo Yanqun Zhu Mengxiang Fang. Mercury Emission and its Control in Chinese Coal-Fired Power Plants

Jinsong Zhou Zhongyang Luo Yanqun Zhu Mengxiang Fang. Mercury Emission and its Control in Chinese Coal-Fired Power Plants Jinsong Zhou Zhongyang Luo Yanqun Zhu Mengxiang Fang Mercury Emission and its Control in Chinese Coal-Fired Power Plants Jinsong Zhou Zhongyang Luo Yanqun Zhu Mengxiang Fang Mercury Emission and its Control

More information

Business Process Oriented Implementation of Standard Software. How to Achieve Competitive Advantage Quickly and Efficiently

Business Process Oriented Implementation of Standard Software. How to Achieve Competitive Advantage Quickly and Efficiently Business Process Oriented Implementation of Standard Software How to Achieve Competitive Advantage Quickly and Efficiently Springer Berlin Heidelberg New York Barcelona Budapest Hong Kong London Milan

More information

Microarrays in Diagnostics and Biomarker Development

Microarrays in Diagnostics and Biomarker Development Microarrays in Diagnostics and Biomarker Development . Editor Microarrays in Diagnostics and Biomarker Development Current and Future Applications Editor CoReBio PACA Luminy Science Park 13288 Marseille

More information

Using Microsoft Dynamics AX 2012

Using Microsoft Dynamics AX 2012 Using Microsoft Dynamics AX 2012 Understanding IT Autonomous Land Vehicles by Karsten Berns an Ewald von Puttkamer Microsoft Dynamics NAV by Paul M. Diffenderfer and Samir El-Assal jr. Future of Trust

More information

Sand Control in Well Construction and Operation

Sand Control in Well Construction and Operation Sand Control in Well Construction and Operation Springer Environmental Science and Engineering For further volumes: http://www.springer.com/series/10177 Davorin Matanović l Bojan Moslavac Marin Čikeš l

More information

Brink's Modern Internal Auditing

Brink's Modern Internal Auditing Brink's Modern Internal Auditing A Common Body of Knowledge Seventh Edition ROBERT R. MOELLER WILEY John Wiley & Sons, Inc. Preface About the Author xix XXV PART ONE CHAPTER 1 FOUNDATIONS OF MODERN INTERNAL

More information

Information Age Economy. Editorial Board H. U. Buhl W. König R. M. Lee H. Mendelson A. Picot B. Schmid R. Wigand

Information Age Economy. Editorial Board H. U. Buhl W. König R. M. Lee H. Mendelson A. Picot B. Schmid R. Wigand Information Age Economy Editorial Board H. U. Buhl W. König R. M. Lee H. Mendelson A. Picot B. Schmid R. Wigand Information Age Economy F. Rose The Economics, Concept, and Design of Information Intermediaries

More information

The Economics of Evaluating Water Projects

The Economics of Evaluating Water Projects The Economics of Evaluating Water Projects i Per-Olov Johansson Bengt Kriström The Economics of Evaluating Water Projects Hydroelectricity Versus Other Uses 123 Prof. Per-Olov Johansson Stockholm School

More information

Controlling. Concepts of Management Control, Controllership, and Ratios

Controlling. Concepts of Management Control, Controllership, and Ratios Controlling Concepts of Management Control, Controllership, and Ratios Springer Berlin Heidelberg New York Barcelona Budapest Hong Kong London Milan Paris Santa Clara Singapore Tokyo Thomas Reichmann Controlling

More information

Sarbanes-Oxley Internal Controls

Sarbanes-Oxley Internal Controls Sarbanes-Oxley Internal Controls Effective Auditing with AS5, CobiT, and ITIL ROBERT R. MOELLER John Wiley & Sons, Inc. Sarbanes-Oxley Internal Controls Sarbanes-Oxley Internal Controls Effective Auditing

More information

SAP Excellence. Series Editors: Professor Dr. Dr. h.c. mult. Peter Mertens Universität Erlangen-Nürnberg. Dr. Peter Zencke SAP AG, Walldorf

SAP Excellence. Series Editors: Professor Dr. Dr. h.c. mult. Peter Mertens Universität Erlangen-Nürnberg. Dr. Peter Zencke SAP AG, Walldorf SAP Excellence Series Editors: Professor Dr. Dr. h.c. mult. Peter Mertens Universität Erlangen-Nürnberg Dr. Peter Zencke SAP AG, Walldorf Jörg Thomas Dickersbach Characteristic Based Planning with mysap

More information

Lecture Notes in Management and Industrial Engineering

Lecture Notes in Management and Industrial Engineering Lecture Notes in Management and Industrial Engineering Volume 1 Series Editor: Adolfo López-Paredes Valladolid, Spain This bookseries provides a means for the dissemination of current theoretical and applied

More information

Corporate Sustainability as a Challenge for Comprehensive Management

Corporate Sustainability as a Challenge for Comprehensive Management Corporate Sustainability as a Challenge for Comprehensive Management Klaus J. Zink (Editor) Corporate Sustainability as a Challenge for Comprehensive Management Physica-Verlag A Springer Company Editor:

More information

SpringerBriefs in Business

SpringerBriefs in Business SpringerBriefs in Business For further volumes: http://www.springer.com/series/8860 . Stefano Biazzo Patrizia Garengo l Performance Measurement with the Balanced Scorecard A Practical Approach to Implementation

More information

Information Systems for Engineering and Infrastructure Asset Management

Information Systems for Engineering and Infrastructure Asset Management Information Systems for Engineering and Infrastructure Asset Management Abrar Haider Information Systems for Engineering and Infrastructure Asset Management Foreword by Professor Andy Koronios RESEARCH

More information

Mohammad Aslam Khan Khalil (Ed.) Atmospheric Methane

Mohammad Aslam Khan Khalil (Ed.) Atmospheric Methane Mohammad Aslam Khan Khalil (Ed.) Atmospheric Methane Springer-Verlag Berlin Heidelberg GmbH Mohammad Aslam Khan Khalil (Ed.) Atmospheric Methane Its Role in the Global Environment With 61 Figures and 49

More information

The Making of Information Systems

The Making of Information Systems The Making of Information Systems Karl E. Kurbel The Making of Information Systems Software Engineering and Management in a Globalized World Karl Kurbel holds the Chair of Business Informatics at the European

More information

Preface... iii Introduction... xvii Chapter 1: Introduction to Management Information System... 1

Preface... iii Introduction... xvii Chapter 1: Introduction to Management Information System... 1 Table of Contents Preface... iii Introduction... xvii Chapter 1: Introduction to Management Information System... 1 1.1 Introduction... 2 1.2 Concept of Information System (IS)... 2 1.2.1 Computer Literacy

More information

Recombinant Enzymes From Basic Science to Commercialization

Recombinant Enzymes From Basic Science to Commercialization Recombinant Enzymes From Basic Science to Commercialization Azura Amid Editor Recombinant Enzymes From Basic Science to Commercialization 1 3 Editor Azura Amid Department of Biotechnology Engineering Kulliyyah

More information

Ethics for Biomedical Engineers

Ethics for Biomedical Engineers Ethics for Biomedical Engineers Jong Yong Abdiel Foo Stephen J. Wilson Andrew P. Bradley Winston Gwee Dennis Kwok-Wing Tam Ethics for Biomedical Engineers Jong Yong Abdiel Foo Electronic and Computer

More information

EcoProduction. Environmental Issues in Logistics and Manufacturing

EcoProduction. Environmental Issues in Logistics and Manufacturing EcoProduction. Environmental Issues in Logistics and Manufacturing For further volumes: http://www.springer.com/series/10152 About the Series The EcoProduction Series is a forum for presenting emerging

More information

Real Options and Investment Incentives

Real Options and Investment Incentives Real Options and Investment Incentives Gunther Friedl Real Options and Investment Incentives 123 Professor Dr. Gunther Friedl Johannes Gutenberg University of Mainz Jakob-Welder-Weg 9 D-55099 Mainz Germany

More information

INFORMATION TECHNOLOGY

INFORMATION TECHNOLOGY STUDY MATERIAL Intermediate (IPC) Course PAPER : 7A INFORMATION TECHNOLOGY [Revised Syllabus - Relevant from November, 2014 Examination onwards] VOLUME I BOARD OF STUDIES THE INSTUTE OF CHARTERED ACCOUNTANTS

More information

Design and Management of Energy-Efficient Hybrid Electrical Energy Storage Systems

Design and Management of Energy-Efficient Hybrid Electrical Energy Storage Systems Design and Management of Energy-Efficient Hybrid Electrical Energy Storage Systems Younghyun Kim Naehyuck Chang Design and Management of Energy-Efficient Hybrid Electrical Energy Storage Systems 123 Younghyun

More information

Project Management for Facility Constructions

Project Management for Facility Constructions Project Management for Facility Constructions Alberto De Marco Project Management for Facility Constructions A Guide for Engineers and Architects 123 Alberto De Marco Politecnico di Torino Department

More information

Management of Permanent Change

Management of Permanent Change Management of Permanent Change Horst Albach Heribert Meffert Andreas Pinkwart Ralf Reichwald Editors Management of Permanent Change Editors Horst Albach Center for Advanced Studies in Management HHL Leipzig

More information

Business Process Modelling

Business Process Modelling Business Process Modelling Springer Berlin Heidelberg New York Barcelona Budapest Hong Kong London Milan Paris Santa Clara Singapore Tokyo Bernd Scholz-Reiter Eberhard Stickel (Eds.) Business Process Modelling

More information

Nanotechnology Assessment and Perspectives

Nanotechnology Assessment and Perspectives H. Brune H. Ernst A. Grunwald W. Grünwald H. Hofmann H. Krug P. Janich M. Mayor W. Rathgeber G. Schmid U. Simon V. Vogel Nanotechnology Assessment and Perspectives With Figures Series Editor Professor

More information

Specificity of Proteolysis

Specificity of Proteolysis Borivoj Keil Specificity of Proteolysis With 17 Figures and 20 Tables Springer-Verlag Berlin Heidelberg New York London Paris Tokyo Hong Kong Barcelona Budapest Prof. Dr. Borivoj Keil Institut Pasteur

More information

Management for Professionals

Management for Professionals Management for Professionals For further volumes: http://www.springer.com/series/10101 ThiS is a FM Blank Page Akram Al Ariss Editor Global Talent Management Challenges, Strategies, and Opportunities Editor

More information

Light and Light Sources

Light and Light Sources Light and Light Sources P. Flesch Light and Light Sources High-Intensity Discharge Lamps With 226 Figures, 5 in Color, and 4 Tables 123 PD Dr.-Ing. Peter Flesch OSRAM GmbH Nonnendammallee 44-61 13629 Berlin

More information

Energy-Efficient HVAC Design

Energy-Efficient HVAC Design Energy-Efficient HVAC Design Javad Khazaii Energy-Efficient HVAC Design An Essential Guide for Sustainable Building Javad Khazaii Engineering Department Southern Polytechnic State University Marietta,

More information

Adenovirus Epithelial Keratitis and Thygeson s Superficial Punctate Keratitis

Adenovirus Epithelial Keratitis and Thygeson s Superficial Punctate Keratitis Adenovirus Epithelial Keratitis and Thygeson s Superficial Punctate Keratitis Helena M. Tabery Adenovirus Epithelial Keratitis and Thygeson s Superficial Punctate Keratitis In Vivo Morphology in the Human

More information

Sarbanes-Oxley. Guide for Finance and Information Technology Professionals SANJAY ANAND. John Wiley & Sons, Inc.

Sarbanes-Oxley. Guide for Finance and Information Technology Professionals SANJAY ANAND. John Wiley & Sons, Inc. Sarbanes-Oxley Guide for Finance and Information Technology Professionals SANJAY ANAND John Wiley & Sons, Inc. Sarbanes-Oxley Guide for Finance and Information Technology Professionals Sarbanes-Oxley

More information

Data in Science and Technology. Editor in Chief: R. Poerschke. Editor: O. Madelung

Data in Science and Technology. Editor in Chief: R. Poerschke. Editor: O. Madelung Data in Science and Technology Editor in Chief: R. Poerschke Semiconductors Group IV Elements and III -V Compounds Editor: O. Madelung Springer-Verlag Berlin Heidelberg New York London Paris Tokyo Hong

More information

Management Accounting

Management Accounting Management Accounting MANAGEMENT ACCOUNTING A Review of Contemporary Developments Second Edition Robert W. Sea pens ~ MACMILLAN Robert W. Scapens 1985, 1991 All rights reserved. No reproduction, copy or

More information

Innovation, Market Archetypes and Outcome

Innovation, Market Archetypes and Outcome Innovation, Market Archetypes and Outcome Soumodip Sarkar Innovation, Market Archetypes and Outcome An Integrated Framework With 70 Figures and 15 Tables Physica-Verlag ASpringerCompany Soumodip Sarkar

More information

Progress in IS. For further volumes:

Progress in IS. For further volumes: Progress in IS For further volumes: http://www.springer.com/series/10440 Gino Brunetti Thomas Feld Lutz Heuser Joachim Schnitter Christian Webel Editors Future Business Software Current Trends in Business

More information

Software Engineering with Reusable Components

Software Engineering with Reusable Components Software Engineering with Reusable Components Springer-Verlag Berlin Heidelberg GmbH J. Sametinger Software Engineering with Reusable Components With 55 Figures and 26 Tables, Springer Dr. Johannes Sametinger

More information

Fundamentals of Immunology

Fundamentals of Immunology Otto G. Bier Wilmar Dias da Silva Dietrich Gotze Ivan Mota Fundamentals of Immunology Completely Revised Second Edition With a Contribution by Reinhard Burger With 173 Figures Springer -Verlag Berlin Heidelberg

More information

Georg Will Powder Diffraction The Rietveld Method and the Two Stage Method to Determine and Refine Crystal Structures from Powder Diffraction Data

Georg Will Powder Diffraction The Rietveld Method and the Two Stage Method to Determine and Refine Crystal Structures from Powder Diffraction Data Georg Will Powder Diffraction The Rietveld Method and the Two Stage Method to Determine and Refine Crystal Structures from Powder Diffraction Data Georg Will Powder Diffraction The Rietveld Method and

More information

Springer Tracts in Advanced Robotics

Springer Tracts in Advanced Robotics Springer Tracts in Advanced Robotics Volume 30 Editors: Bruno Siciliano Oussama Khatib Frans Groen Davide Brugali (Ed.) Software Engineering for Experimental Robotics With 204 Figures Professor Bruno Siciliano,

More information

Chapter 3: Assessing and Measuring Wetland Hydrology

Chapter 3: Assessing and Measuring Wetland Hydrology Chapter 3: Assessing and Measuring Wetland Hydrology Donald O. Rosenberry and Masaki Hayashi This sample file is posted on the web site for preliminary viewing of contents. If you would like to have a

More information

Arnim von Gleich, Christian Pade, Ulrich Petschow, Eugen Pissarskoi. Potentials and Trends in Biomimetics

Arnim von Gleich, Christian Pade, Ulrich Petschow, Eugen Pissarskoi. Potentials and Trends in Biomimetics Arnim von Gleich, Christian Pade, Ulrich Petschow, Eugen Pissarskoi Potentials and Trends in Biomimetics This study was funded by the Federal Ministry of Education and Research (BMBF) Funding ID: 16I1551

More information

Advanced Series in Agricultural Sciences 1

Advanced Series in Agricultural Sciences 1 Advanced Series in Agricultural Sciences 1 Co-ordinating Editor: B. Varon, Bet-Dagan Editors: G. W. Thomas, Lexington B.R. Sabey, Fort Collins Y. Vaadia, Bet-Dagan L. D. Van Vleck, Ithaca A.PA.Vink Land

More information

High Temperature Component Life Assessment

High Temperature Component Life Assessment High Temperature Component Life Assessment High Temperature Component Life Assessment G.A. Webster Professor of Engineering Materials Department of Mechanical Engineering Imperial College of Science, Technology

More information

Lecture Notes in Computer Science

Lecture Notes in Computer Science Lecture Notes in Computer Science Edited by G. Goos, J. Hartmanis and J. van Leeuwen 1235 Advisory Board: W. Brauer D. Gries J. Stoer Reidar Conradi (Ed.) Software Configuration Management ICSE'97 SCM-7

More information

Green Energy and Technology

Green Energy and Technology Green Energy and Technology For further volumes: http://www.springer.com/series/8059 Eric Johnson Sustainability in the Chemical Industry Eric Johnson Atlantic Consulting Obstgartenstrasse 14 8136 Gattikon

More information

CMMI for Development. Implementation Guide. Mukund Chaudhary Abhishek Chopra

CMMI for Development. Implementation Guide. Mukund Chaudhary Abhishek Chopra CMMI for Development Implementation Guide Mukund Chaudhary Abhishek Chopra CMMI for Development: Implementation Guide Mukund Chaudhary Abhishek Chopra Noida, Uttar Pradesh, India Faridabad, Haryana, India

More information

Nuclear Power Plant Emergencies in the USA

Nuclear Power Plant Emergencies in the USA Nuclear Power Plant Emergencies in the USA Dean Kyne Nuclear Power Plant Emergencies in the USA Managing Risks, Demographics and Response 123 Dean Kyne Department of Sociology and Anthropology The University

More information

Accounting. Objective 2.1: Students will be able to demonstrate an ability to identify ethical issues in accounting, auditing and taxation matters

Accounting. Objective 2.1: Students will be able to demonstrate an ability to identify ethical issues in accounting, auditing and taxation matters Accounting Professors: Haverty (Emeritus), Ragan, St. Pierre, Sherman, Stagliano, Associate Professors: Ghani, Larkin Assistant Professor: Lin, McDougal The undergraduate accounting program is an intensive

More information

Hans Berns Werner Theisen. Ferrous Materials. Steel and Cast Iron. Translated by Gillian Scheibelein, B.Sc. (Hons.)

Hans Berns Werner Theisen. Ferrous Materials. Steel and Cast Iron. Translated by Gillian Scheibelein, B.Sc. (Hons.) Ferrous Materials Hans Berns Werner Theisen Ferrous Materials Steel and Cast Iron Translated by Gillian Scheibelein, B.Sc. (Hons.) 123 Professor em. Dr.-Ing. Hans Berns Professor Dr.-Ing. Werner Theisen

More information

Engineering Materials and Processes. Series editor Brian Derby, Manchester, UK

Engineering Materials and Processes. Series editor Brian Derby, Manchester, UK Engineering Materials and Processes Series editor Brian Derby, Manchester, UK More information about this series at http://www.springer.com/series/4604 Rasheedat Modupe Mahamood Laser Metal Deposition

More information

India Studies in Business and Economics

India Studies in Business and Economics India Studies in Business and Economics The Indian economy is considered to be one of the fastest growing economies of the world with India amongst the most important G-20 economies. Ever since the Indian

More information

Stochastic Models in Reliability and Maintenance

Stochastic Models in Reliability and Maintenance Stochastic Models in Reliability and Maintenance Springer-Verlag Berlin Heidelberg GmbH Shunji Osaki Editor Stochastic Models in Reliability and Maintenance With 46 Figures and 11 Tables " Springer Professor

More information

Documentation Management

Documentation Management Documentation Management PUBLISHED BY IAITAM Publishing, LLC 1137 State Route 43 Suffield, Ohio 44260 Copyright 2008 by IAITAM Publishing, LLC All rights reserved. No part of the contents of this book

More information

Integrated Business Model

Integrated Business Model essentials Oliver D. Doleski Integrated Business Model Applying the St. Gallen Management Concept to Business Models Oliver D. Doleski Munich Germany ISSN 2197-6708 essentials ISBN 978-3-658-09697-7 DOI

More information

Enterprisewide Resource Planning Theory and Practice

Enterprisewide Resource Planning Theory and Practice Enterprisewide Resource Planning Theory and Practice Rahul V. Altekar Enterprisewide Resource Planning Enterprisewide Resource Planning Theory and Practice Rahul V. Altekar Senior Functional Architect,

More information

Access to Justice in Transnational B2C E-Commerce

Access to Justice in Transnational B2C E-Commerce Access to Justice in Transnational B2C E-Commerce ThiS is a FM Blank Page Sutatip Yuthayotin Access to Justice in Transnational B2C E-Commerce A Multidimensional Analysis of Consumer Protection Mechanisms

More information

COPYRIGHTED MATERIAL. Systems fundamentals 1. Systems characteristics and considerations 33. Introduction 2. Business processes 34

COPYRIGHTED MATERIAL. Systems fundamentals 1. Systems characteristics and considerations 33. Introduction 2. Business processes 34 Contents About the authors iii Preface xi Part 1 Systems fundamentals 1 chapter 1 Introduction 2 Introduction 3 1.1 What is an accounting information system? 4 Accounting 4 1.2 Data and information explained

More information

Energy Systems. Series Editor: Panos M. Pardalos, University of Florida, USA. For further volumes:

Energy Systems. Series Editor: Panos M. Pardalos, University of Florida, USA. For further volumes: Energy Systems Series Editor: Panos M. Pardalos, University of Florida, USA For further volumes: http://www.springer.com/series/8368 . Alexey Sorokin l Steffen Rebennack l Panos M. Pardalos l Niko A. Iliadis

More information

Public Administration, Governance and Globalization

Public Administration, Governance and Globalization Public Administration, Governance and Globalization Volume 16 Series Editor Ali Farazmand Florida Atlantic University Fort Lauderdale Florida USA Public Administration, Governance and Globalization Ali

More information

SpringerBriefs in Food, Health, and Nutrition Series

SpringerBriefs in Food, Health, and Nutrition Series SpringerBriefs in Food, Health, and Nutrition Series Springer Briefs in Food, Health, and Nutrition present concise summaries of cutting edge research and practical applications across a wide range of

More information

Sarbanes-Oxley Compliance Kit

Sarbanes-Oxley Compliance Kit Kit February 2018 This product is NOT FOR RESALE or REDISTRIBUTION in any physical or electronic format. The purchaser of this template has acquired the rights to use it for a SINGLE Disaster Recovery

More information

Accounts Payable Best Practices Mary S. Schaeffer Executive Editor IOMA s Report on Managing Accounts Payable Co-creator The Accounts Payable Certification Programs John Wiley & Sons, Inc. Accounts Payable

More information

International Marketing

International Marketing 0 0 0 0 International Marketing Marketing is a universal activity, regardless of the political, social, or economic systems of a particular country. However, this doesn t mean that consumers in different

More information

Leading with Emotional Intelligence

Leading with Emotional Intelligence Leading with Emotional Intelligence Malcolm Higgs Victor Dulewicz Leading with Emotional Intelligence Effective Change Implementation in Today s Complex Context Malcolm Higgs Southampton Business School

More information

Livelihood Strategies in Southern India

Livelihood Strategies in Southern India Livelihood Strategies in Southern India Seema Purushothaman Rosa Abraham Editors Livelihood Strategies in Southern India Conservation and Poverty Reduction in Forest Fringes Editors Seema Purushothaman

More information