Ishin Hotels Group. Summer 2017

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Angelica Randall
5 years ago
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1 Ishin Hotels Group Summer 2017

hotels with 2,208 rooms PROFESSIONAL team

2 A Dynamic Organization EXPERIENCED corporate and hotel operation SUCCESSFUL Branding ( the b hotels ) PROVEN turn around capabilities EXPANDING now 14 hotels with 2,208 rooms PROFESSIONAL team 325 members GROWING market recognition 14th year of operation 1

3 Four Pillars of Success Vision To be THE premier hospitality company in Japan. Management Franchise Lease Brand recognition Mission To grow and to manage a diversified hotel portfolio with superior, sustainable results and an exemplary, quality price value promise Core Values Team Effectiveness and Team Motivation Guest Satisfaction Profitable and sustainable Hotel operations Quality and exemplary Brand Management Culture Balancing our core values in order to fulfill and exceed all our stakeholders expectations. Management through Balance Score Card culture. 2

4 The Ishin Hotels Group Portfolio 13hotels 1,765Rooms 1hotel 443Rooms 3

5 Investment Structure Grove managed funds Westmont managed funds 90% 10% Ishin Operations Hotels Operating Companies / Team Ishin Hotels Group Management Agreements 4

6 Turn-around Process The six key steps in our turn-around and continuous value creation process Brand Human Resources Revenue Management Productivity / KPI F&B Support / Restructuring Asset Management 5

7 Organization CEO Audit Committee CFO Asset Management (4) Business Development (5) Technical Services (3) Portfolio Management (1) Human Resources (1) Finance (6) Internal Audit Disposition Acquisition Loan mgmt. Capital mgmt. Tenant mgmt. Marketing/ Sales Web Distribution Revenue Mgmt. PR Digital Media Maintenance Capex Renovations Project mgmt. Analyst Valuations IBP / FBP KPI Administration General affairs i-net Training Development Accounting Cash mgmt. Reporting Lender comm. FBP IBP IT is outsourced MD/Hotel GM s Hotel Controller * IBP Integrated Business Plan * FBP Financial Business Plan * KPI Key Performance Indicator 6

Senior Management Team CEO Michael Nigitsch Austrian national 33 years of international hotel management

Ishin Hotels Group CFO Yasushi Kamei 26 years of experience in finance and accounting 9 years in real estate

Technical Services Kenji Matsuo Over 20 years of experience in the construction business, capex and technical

8 Senior Management Team CEO Michael Nigitsch Austrian national 33 years of international hotel management experience 23 years with Hilton International in Europe, Africa and Asia (VP for Japan/Micronesia) 13years with Ishin Hotels Group CFO Yasushi Kamei 26 years of experience in finance and accounting 9 years in real estate investment industry Previously VP in Carlyle LLC Joined Ishin Hotels Group in April 2011 Vice President, Technical Services Kenji Matsuo Over 20 years of experience in the construction business, capex and technical service Engineering / project management with Caesar Park Hotels & Resorts, New York Joined Ishin Hotels Group in September

Senior Management Team Executive Director, Asset Management Tetsuya Hashiramoto Over 15 years of experience in real estate investment / financing / securitization CEO of Mellow

Group in May 2011 replace photo Corporate Director Revenue & Distribution Management Yoshiyuki Zenzai 25 years of experience in hospitality industry Experience of establishing a

9 Senior Management Team Executive Director, Asset Management Tetsuya Hashiramoto Over 15 years of experience in real estate investment / financing / securitization CEO of Mellow Partnership Limited Founder / Managing Partner of Himori Hashiramoto, 136 billion of real estate transactions over 5 years Co-founder of Capital Advisors; Joined Ishin Hotels Group in May 2011 replace photo Corporate Director Revenue & Distribution Management Yoshiyuki Zenzai 25 years of experience in hospitality industry Experience of establishing a distribution management for inbound marketing at Sunroute Plaza Shinjuku Previously Corporate Revenue Manager of Solare Hotels and Resorts Joined Ishin Hotels Group in February

10 Corporate Design Integrated (PMS*/ Corporate) IT platform Learning and Development Platform Operational Infrastructure * PMS Property Management System 9

11 Corporate Design Dedicated, creative, passionate and experienced Team Leadership B(alance) S(core) C(ard) philosophy Audits Corporate Social Responsibility * * Monitoring, coaching and assessing business activities versus strategic targets Analytical data processing and detailed business reporting Leading revenue, distribution and channel marketing expertise * Revpar Revenue Per Available Room * MPI Market Penetration Index 10

12 How We Add Value Revenue management and Distribution / Channel marketing expertise Web and social media expertise; state-of-the-art booking engine Fully integrated business planning, processing, measuring and reporting KPIs, manuals, Brand standard policies Human resources coaching and change management Technical service support Expense management paired with tactical / strategic performance enhancement Attractive and flexible management contract terms; Reasonable PIP * * PIP Property Improvement Plan 11

13 At Ishin, we imagine what is possible and passionately work to achieve it. Thank you and please visit us any time on

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