Leveraging Project Testing Accelerators. Ryan Williams Retail Forum 07 October 23rd, 2007
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1 Leveraging Project Testing Accelerators Ryan Williams Retail Forum 07 October 23rd, 2007
2 Agenda Introductions SAP QA Approach SAP s Recommendations for QA Solution Manager/QC Integrations Test Management and Functional Testing Quality Center Traditional Record & Replay SAP Test Accelerator Demo Solution Support Enablement Package SAP 2007 / Page 2
3 Mercury/HP and SAP Partnership We Help You Succeed with SAP Mercury was voted best by SAP end users, 2003 Powered By NetWeaver The only ESA Titan Partner Mercury collaborates R&D efforts with SAP to provide best-of-breed solutions SAP uses Mercury internally: SAP support, QA, and development More than 300 load controllers and a million concurrent users More than 80 functional testing licenses SAP 2007 / Page 3
4 Mercury SAP Partnership Platform R&D Products & Technology Field Operations Hosting & IT Active Global Support Application Platform use LoadRunner & QuickTest Pro for testing of service enablement platform components ES Ready Titan Business Process Testing Accelerator joint R&D Internal Use: App Server team KM and EP team TechEd sites SDN SAP Solution Extension Partner: SAP LoadRunner by Mercury ASAP Performance Methodology SAP Hosting use LoadRunner and Business Availability Center SAP IT monitors SAP Corporate Portal with Business Availability Center Go Live Check for Enterprise rollout use LoadRunner SAP AGS distributes LoadRunner with NetWeaver Joint task force Over 1450 Customers have successfully deployed SAP with Mercury solutions SAP 2007 / Page 4
5 SAP 2007 / Page 5 SAP QA Approach
6 Test Strategies for SAP Accelerated Testing Solution for SAP Business Process Test Script Evolution of Testing Automated Record and Replay ecatt Unit Testing plus Manual Integrated Testing ] ] ] Manual Testing Hope for the best SAP 2007 / Page 6
7 Testing Enterprise Applications 3 Generations 1 st Generation Record and Replay Tools: WinRunner, QuickTest Pro, Rational Robot 2 nd Generation Business Process Tools: BPT from Mercury 3rd Generation Test Acceleration Tools: SAP Test Acceleration and Optimization (TAO) Testing Effort and Risk Allowed for parameterization Could be run in an unattended fashion Could iterate many times and test many more conditions Required many man hours to record and program each script A lot of duplication of activities High degree of ongoing maintenance Required programming support SAP 2007 / Page 7 Allowed for componentizing pieces of test cases Reduced development time of test cases Minimized maintenance due to component concept Drag and drop tests Still had to record test scripts Maintenance at script level still required Required significant programming support Library or pre-built test components for SAP apps Automatically scans the SAP metadata to generate all necessary test components Eliminates record/replay activities Significantly reduces upfront development time while speeding time to ROI Greatly reduces ongoing maintenance due to re-scanning capabilities
8 SAP Application Lifecycle Project Prep Blueprint Realization Final Preparation Go Live and Support Continuous Improvement Initiate and Plan the Project Conceptual Design of how to run SAP in support of business Implement and Develop Business Processes, 3 rd Party Integrations Resolve all Critical Issues to Finalize Go - Live Readiness Cut Over to Production Environment Apply Changes and Hot packs Test Strategy Performance Planning Performance Optimization Capacity Management Functional Planning Functional Testing Defect Management Change Impact Testing Application Performance Management Service Level Management Change and Configuration Management Deployment Management Incident and Problem Mgmt. SAP 2007 / Page 8
9 SAP Recommendations and Advantages 1. Track development/test requirements, cases inside SolMan 2. Import the SAP Blueprint into Mercury s Quality Center (QC) 3. Run all test planning and execution through Mercury tool set 4. Review test results in Mercury QC and Solution Manager Advantages of integrated solution Leveraging Solution Manager Integrations Integrated test suite for all applications End to end traceability Accelerated testing solution Ability to conduct performance testing Best of breed test tools Supported solution with continued research and development SAP 2007 / Page 9
10 Solution Manager to Quality Center Integration SAP 2007 / Page 10
11 Current State Blueprint Integration SAP Application Definitions Business Scenarios Transactions Business Processes SAP 2007 / Page 11
12 Current State Blueprint Integration Become Requirements in Quality Center Business Scenarios Business Processes SAP 2007 / Page 12
13 Current State Blueprint Integration Wizard for Importing Solution Manager Business Blueprints SAP 2007 / Page 13
14 Future State Solution Manager to QC Integration SAP 2007 / Page 14
15 RWD Integration Convert Info Pak Assets into Manual Process Validation Tests SAP 2007 / Page 15
16 Quality Center For Test Management SAP 2007 / Page 16
17 Mercury Quality Center Mercury Quality Center Dashboard TestDirector Requirements Management Test Plan Test Lab Defect Management Functional Testing Business Process Testing QuickTest Professional WinRunner Accelerators for SAP Foundation Shared Data Repository Central Administration Workflows Open APIs Delivery Options Mercury Managed Services Combination In-house Deployment SAP 2007 / Page 17
18 Quality Center Benefits The Foundation for Effective Test Management Create a repeatable QA process (Process Automation) Standardize and manage the entire Quality process Centralized repository for Testing Assets Analyze and improve application quality and reliability Dramatically reduce application implementation risk Browser Access with User Roles traceability traceability traceability Requirements Test Test Defect Management Planning Execution Management SAP 2007 / Page 18
19 Requirements: Capture Test Requirements SAP 2007 / Page 19
20 Functional Testing and the SAP Accelerator SAP 2007 / Page 20
21 Optimize Application Quality Standardize and manage the entire quality process Improve application quality and reliability Dramatically reduce application deployment risk Up to 400% more testing with same or lower headcount* Up to 75% reduction in production defects* Single project ROI 350%; 3-year ROI 1800% (IDC) *Based on Mercury engagements SAP 2007 / Page 21
22 HP Software QuickTest Professional Market Leading Solution for Functional Testing Rapid execution of test scripts saves time Identify unexpected application behavior automatically Record and Replay from the end-user perspective The most comprehensive enterprise environment coverage (30+) Easily replicate software defects for developers SAP 2007 / Page 22
23 Business Process Testing An Object-oriented Approach to Testing Business Analyst Designed specifically for business analysts Non-technical SMEs build tests without scripting Uses only screen flows and data to create tests Accelerates when test automation can begin Dramatically reduces test maintenance Combines documentation and test automation SAP 2007 / Page 23
24 Business Components: Manage Script Libraries SAP 2007 / Page 24
25 Introducing the SAP Accelerator SAP Accelerator Solution Tools built on the Quality Center framework Component extraction methodologies A pre-built collection of the most used SAP transactions, t-codes A custom set of t-codes, built upon your implementation A UI scanner to bring in custom configurations and z-codes The solution utilizes: SAP s expertise in QA on SAP applications and environments Mercury s BPT (QC and QTP) to create efficiencies in unit, integration, user acceptance, and regression testing SAP s Proprietary CBASE Methodology to deliver full library of SAP business components and functions SAP 2007 / Page 25
26 Business Process Testing The Business-Centric Test Automation System Non-technical Experts Build Tests Without Scripts Accelerates When Test Automation Can Begin Dramatically Reduces Test Maintenance Combines Documentation and Test Automation SAP 2007 / Page 26
27 SAP Solution Support Enablement Package (SEP) SAP 2007 / Page 27
28 Solution Support Enablement Package (SEP)
29 What does the Solution Support Enablement Package offer? The Solution Support Enablement Package (SEP) delivers Premium Value for Premium IT Organizations The SEP Contains best-of-breed tools Ready-to-use Used daily and w/w by the SAP AGS expert network powers SAP support standards accelerates and simplifies key application management tasks SAP 2007 / Page 29
30 Solution Support Enablement Package Components SAP Test Data Migration Server Managing non-productive systems SAP CMIS Analyze configuration data and repository objects across SAP systems SAP Reverse Business Engineer Analyzing live SAP systems from a business-oriented perspective to identify new value potential and thus reducing the total cost of ownership CA Wily Introscope Analyzing server-side performance problems BMC AppSight for Windows/.Net Perform root cause analysis on the end user's desktop SAP Custom Development Optimization Package Support your own developments, prepare system upgrades, and enable better control of your system landscape SAP Best Practices for Operations Enable rapid compliance to SAP Support Standards SAP 2007 / Page 30
31 SAP Test Data Migration Server What is the SAP Test Data Migration Server? SAP TDMS is a tool for providing representative business data (extract) from a productive system to nonproductive systems to create test environments in the nonproductive system. Focus Customers working on upgrade or consolidation projects can use the SAP TDMS to get more value out of creating, refreshing, and maintaining nonproductive environments for development and testing as this is often costly, time consuming and inefficient. Benefits Create small, easy-to-use test environments with consistent, relevant extracts of business data Perform reduced analysis and increase frequency of testing in nonproductive systems Minimizing infrastructure and maintenance expenses Maximizing the effectiveness and accuracy of your nonproductive systems SAP 2007 / Page 31
32 TDMS Value for customers REDUCED INFRASTRUCTURE EXPENDITURES Reduce your disk space by decreasing the data volume in your development, test, quality assurance and training systems IMPROVED QUALITY Improve quality of development and training activities by using business-relevant and up-to-date test data INCREASED EFFICIENCY Increase development efficiency by reducing the administrative efforts and time required to manage your development and test systems HIGHER FLEXIBILTY Support independent project schedules by selectively refreshing single clients of your development, test and quality assurance systems DECISION SUPPORT Effectively simulate new business situations in your test environments using up-to-date data before taking critical business decisions Resulting in REDUCED COST while INCREASING QUALITY in development and training activities SAP 2007 / Page 32
33 Thank you! SAP 2007 / Page 33
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