HP SOA Quality Management
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1 HP SOA Quality Management Introduction to SOAQM solutions Chip Crawford Solution Architect Central Region QM Product Pre- Sales HP Software 2006 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice
2 Agenda Introduction SOA quality HP for SOA quality Product Demonstration 2 13 April 2009
3 SOA Transformation Pre- SOA ATM Branch Phone Internet SOA ATM Branch Phone Internet Change customer information Pay Bills Transfer money Change customer information Pay Bills Transfer Money 3 13 April 2009
4 Service Orientation and SOA (lots of moving parts) SLA contract Another Service Consumer Provider uses provides Deployed to Environment Service policy Published In SOA Catalog 4 13 April 2009
5 Agenda Introduction SOA quality HP for SOA quality Product Demonstration 5 13 April 2009
6 What is SOA quality? Quality must be addressed across multiple dimensions Finance application Quality of SOA-based applications UI Web services API Web services component Quality of SOA shared services SOA-based application Quality of overall SOA infrastructure Shared SOA infrastructure 6 13 April 2009 Legacy ERP CRM Finance and all of this needs to be done from a functional and performance perspective
7 SOA quality challenge #1: Collaboration among multiple stakeholders Finance application Designers Business Owner Web services API QA Consumers Deploying applications Operations Developers UI Web services component QA Designers Business Owner Providers Deploying services SOA-based application Operations Developers QA Designers Business Owner Enterprise architects Managing SOA Shared SOA infrastructure Operations Developers Legacy ERP CRM Finance 7 13 April 2009
8 SOA quality challenge #2: Exponential complexity (technical and testing) 10 services x 10 web operations x 10 test data points What will happen when changes are introduced? What will be the number of test permutations? How will the users know what to test? = 1,000 test permutations RESULT: even a small number of services increases SOA testing complexity 8 13 April 2009
9 SOA quality challenge #3: Business-aligned quality management Business objectives Risk based resource alignment Quality efforts need to be related to overall business needs Need to ensure health of service enabled business processes Need to ensure no business disruption for legacy applications Quality management Comprehensive test strategies Organizational relationships and collaboration Visibility to Quality throughout the lifecycle Visibility to Quality across domains Change Impact Testing 9 13 April 2009
10 Agenda Introduction SOA quality HP for SOA quality Product Demonstration April 2009
11 HP for SOA quality Fostering collaboration Single view into quality across stakeholders and organizations Quality metadata and artifacts readily available Visibility into SOA for QA teams Shared testing and quality infrastructure across services, applications and SOA infrastructure Managing complexity SOA quality management throughout application lifecycle Management of massive numbers of services and data Change & impact analysis Ensuring business alignment Capture, validate and manage to business objectives From design-time to delivery and then run-time Application & shared services validation Minimize time and cost, and gain control of application risk April 2009
12 HP s SOA Quality Management HP Quality Center with Service Test Management Integrate The QA Team Systinet SOA Governance HP QuickTest Pro HP LoadRunner 4 Test The UI FINANCE APPLICATION UI 1 Web Services Component Establish the policies Web Services API LEGACY C/S ERP/CRM WEB HP ServiceTest Test SOA Enterprise Services HP LoadRunner HP ServiceTest HP LoadRunner 3 Components. API Web Services EIS SOA Abstraction Layer RMI API Legacy API Custom Mainframe App Logic Web Services Third Party
13 HP Software s SOA Quality Portfolio Service Test Management Service Oriented Quality Management Specialize Quality Center for SOA Service Test Ensure working services, business processes Ensure a quality SOA environment LoadRunner SOA Capabilities Ensure SLAs, scalability, reliability Performance testing of services & infrastructure Web 2.0 performance testing SOA Diagnostics Reduce the mean time to issue identification Service layer diagnostics Implementation layer diagnostics QuickTest Professional Web 2.0 Application validation Legacy systems validation Service Test Management for Quality Center LoadRunner SOA HP for SOA quality HP Service Test LoadRunner SOA Diagnostics April 2009
14 Service Test Management for Quality Center Quality management for SOA and service testing Add-on to HP Quality Center Maintain business alignment What to test What is changing Communicate status Mitigate risk Provide visibility Manage complexity Manage application change lifecycle Integration with SOA ecosystem Service Test Management for Quality Center LoadRunner SOA HP for SOA quality HP Service Test LoadRunner SOA Diagnostics April 2009
15 HP Service Test Functional testing and performance scripting Automated functional and regression testing via WSDL introspection Integration with Quality Center Multiple testing aspects in a single tool: Functional (positive & negative/boundary) Load & performance Interoperability, standards compliance, security Service Test Management for Quality Center LoadRunner SOA HP for SOA quality HP Service Test LoadRunner SOA Diagnostics April 2009
16 HP LoadRunner through Performance Center SOA performance validation LoadRunner SOA: Performance assurance of individual services and full composite apps Scaleable load generation Comprehensive protocols for accurate load simulation on shared components Extensive Monitoring Powerful Analytics LoadRunner SOA Diagnostics: SOA Application monitoring, problem isolation with tracing, and root cause analysis Service Test Management for Quality Center LoadRunner SOA HP for SOA quality HP Service Test LoadRunner SOA Diagnostics April 2009
17 BTO enables IT SOA transformation Across the SOA lifecycle governance, quality, management STRATEGY APPLICATIONS OPERATIONS SOA Governance Improve cross-it collaboration and enterprise control through governance applications and a system of record SOA Quality Manage testing complexity while accelerating functional and performance validation SOA Management Manage SOA services and traditional applications using a single unified management system Accelerate SOA adoption across integration stacks, IT silos and business units Global hotel and leisure company April 2009 Reduced operational expenses by an estimated $15-$20M annually Global wireless and broadband communications company Reduced the cost of the average integration project from $80,000 to $3,000
18 Agenda Introduction SOA quality HP for SOA quality Product Demonstration April 2009
19 SOA QM Things to Keep In Mind SOA QM is not equal to service testing Service quality and service testing is a key part, but not enough to ensure a high quality SOA SOA QM is different than traditional apps QM Greater needs for collaboration Different technology needs SOA QM and traditional apps QM must be related SOA QM should be related to SOA Catalog and SOA Governance SOA QM solves problems similar to traditional QM Risk management is still the main goal of QM Its not just about more testing, it s about more of the right testing April 2009
20 20 13 April 2009 Q & A
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