Our Companies. Inkript ARX. InMobiles. Serta. PrismaInvest. Intersektion. Our Coverage. Your Partner
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2 CONTENT
3 3 06 About Us 24 Our Companies 08 Letter from the Chairman 27 Inkript 13 Mission & Vision 33 ARX 15 Values 35 InMobiles 16 Our People 37 Serta 18 Community 41 PrismaInvest 20 Key Sectors 43 Intersektion 45 Our Coverage 47 Your Partner
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5 5 EXPANSION DIVERSITY INNOVATION PROGRESS INTEGRATION GROWTH TRANSPARENCY
6 6 DYNAMIC & DIVERSIFIED REGIONAL INVESTMENT GROUP
7 7 RGH is a dynamic investment group with a broad portfolio of businesses that capitalize on industry synergy to create added value. The Group takes a strategic approach to investment, leveraging expertise and resources across industries and regions to optimize returns and sustain long-term growth. Today, RGH operates across the sectors of security printing, smartcards technologies, elections and identification solutions, supply chain and logistics, telecom infrastructure and solutions, telecom managed services, mobile applications and gaming, national lotteries, real estate, and others. The increasing diversification of the Group s activities is achieved by building, acquiring and managing businesses, expanding them regionally and partnering with world-class multinational corporations for technical licensing, distribution and support. Products, services and systems provided by the Group s various companies build on one another, enabling the development of end-to-end solutions that satisfy the most demanding customers. The Group has earned the trust of governments and top tier companies in the telecom and finance sectors in over 50 countries in the Middle East, Africa, Europe and West Asia.
8 LETTER FROM THE CHAIRMAN
9 9 Driven by entrepreneurship and a focus on strategic growth, RGH has become a dynamic investment group with considerable potential. We have built our model on natural synergy between our various companies. Our strategy is focused on carefully selecting new markets and sectors which can benefit from our core expertise. This sustains our growth and creates added value for our clients, employees and shareholders. Our international presence and multicultural team play a vital role in our expansion, which enabled us to build a solid track record at a time when the world economy has slowed down. As a result, RGH continues to strengthen its position as a regional player throughout the Middle East, Africa, Europe and West Asia. Our management relies on industry expertise, investment knowhow and commitment that drive the Group s vision across our companies. This hands-on approach, coupled with transparency, accountability and governance, results in sustainable value creation for the Group. RGH enforces rigorous standards through well defined policies, processes and systems, leading to measurable quality at all levels. Today, RGH s multinational team exceeds 1,000 members, and this number is expected to grow at a fast pace along with our planned expansions. We look forward to taking our success story further and remain focused on seeking out new opportunities. Our accomplishments to date serve as the strongest inspiration for the many achievements yet to come. Hisham Itani - Chairman/CEO
10 GROWTH & PROGRESS
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13 13 BUILD & TRANSFORM OUR MISSION RGH is specialized in building, acquiring, restructuring, managing and monitoring companies in diverse sectors. STRIVE FOR SUCCESS OUR VISION To be a highly effective, lean and energetic group creating value to all its stakeholders.
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15 15 AT THE HEART OF EVERY DECISION OUR VALUES Leadership We promote and develop team spirit and effectiveness, ensuring that the efforts of the team are focused on addressing organizational objectives. Dedication We conform to the needs, priorities and goals of the organization by defending, supporting and promoting its strategies and brand essence. Transparency We maintain transparency and integrity in everything we do. Teamwork It is the combined talents, knowledge, skills, experience and passion of every member that allows us to work together to achieve common goals. Excellence We seek highly motivated, intelligent and educated people who work hard and strive for excellence, to achieve the organization s objectives and to continuously improve performance through optimal use of resources.
16 16 ALWAYS GROWING OUR PEOPLE The ability to attract and retain human talent has been one of RGH s major concerns. We strive to create a favorable work environment in which talent is rewarded, career growth opportunities are offered, and where equity and respect for the individual are fundamental. We recognize that our people are our greatest asset and by developing their potential we can achieve our goals. At RGH, as in all of our companies, we are committed to build a workforce that will keep carrying us forward to greater success.
17 17 DIVERSITY, INNOVATION & SYNERGY
18 18 SUSTAINABLE DEVELOPMENT COMMUNITY Through the creation of successful enterprises, RGH contributes to economic growth. This is achieved through strategic investments, providing job opportunities, fostering innovation, and raising industry standards. RGH weighs every business activity with regard to its impact on the environment and the community at large. It is our aim to ensure sustainable development and prosperity while demonstrating moral consciousness and transparency in our actions towards all involved parties. This approach positions the Group to contribute in bridging the technology divide, bringing the best possible innovations, solutions & expertise to the doorsteps of the markets we serve.
19 19 MORAL CONSCIOUSNESS & TRANSPARENCY
20 KEY SECTORS
21 21
22 Security, Commercial & Continuous Printing Identification Solutions Banking & Payment Solutions Card-based Solutions Supply Chain Services Checkbooks Fiscal & Postal Stamps Lottery Tickets Certificates Business Forms Books Stationary Identification Documents: e-passports e-ids Drivers Licenses Voter Cards Vehicle Registration e-healthcare Cards Residency Permits Registration Certificates Identification Solutions: Enrollment Identity Management Core Personalization and Issuance Border Control Cards Issuance & Perso Centers e-payment Solutions Scratch Cards SIM Cards Payment Cards Commercial Cards Fulfillment Solutions Elections Material Military Clothing and Accessories
23 23 Mobile Value Added Services & Applications Telecom Infrastructure Telecom Managed Services Real Estate Lottery Operations And Gaming Mobile Portal BTS Antennas Network Optimization Property Development Lottery Mobile Community Base Station Solutions Network Planning Project Management Mobile Gaming Mobile Enterprise ITV Services Voice Services Mobile Content Coverage & Capacity Solutions Mobile Test Solutions DC Power Systems & Batteries Hybrid Power Solutions Network Deployment Indoor Coverage Solutions Consultancy Project Management Operations & Maintenance Real Estate Portfolio Management Interactive TV Games Green Technologies
24 OUR COMPANIES
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27 27 SECURITY AND TECHNOLOGY INKRIPT Inkript delivers bespoke solutions in the fields of security printing, smartcards and trusted identification. Established in 1973 as a security printing house, it has expanded to become an international provider of secure solutions to governments, telecom operators and financial institutions in the Middle East, Africa, Europe and West Asia.
28 28 Security & Commercial Printing, Card-Based & Fulfillment Solutions Inkript is reputed for continuously investing in the latest technologies for its machinery; its production plants are considered to be state of the art facilities. Inkript s manufacturing processes are governed by stringent controls for quality and security, reinforced by a series of accreditations such as ISO 9001/2000, EMV (Europay, MasterCard & VISA), GSMA SAS (Security Accreditation Scheme) and others. Quality and security management are insured at every step of the value chain (from order and manufacturing to packaging and delivery). For more than 3 decades, Inkript has served major telecom operators, government agencies and financial institutions in addition to top tier corporations. Card-Based Solutions SIM cards Scratch cards Public Telephony Cards Payment / Banking cards (EMV and Magnetic) Commercial Cards (corporate and retail) Security and Commercial Printing Cheque books Stamps Lottery tickets Certificates Business forms Fulfillment Solutions SIM cards fulfillment and packaging Stationary Books
29 29 Identification and Payment Solutions Inkript offers a comprehensive range of secure identification and banking solutions mainly targeted at governments and financial institutions. Inkript provides end to end solutions, from consulting and design to integration and deployment. Inkript s reputation is based on its ability to create a fully customized offering with a rigorous approach to quality and security. By teaming up with leading partners in their fields, Inkript complements its offerings to provide state-of-the-art solutions that meet international standards and norms and answer global customers requirements. Identification Documents e-passport e-id Drivers License cards Voter cards Vehicle Registration cards e-healthcare cards Residency Permits Registration Certificates Identification Solutions Enrollment Identity Management Core Personalization and Issuance Border Control
30 30 End-to-end Election Projects Management Inkript has a dedicated unit for the management of elections turn-key supply projects, involving production, quality control and supply chain management of hundreds of sensitive products from around the world. The process requires minute coordination and complex logistics to meet stringent deadlines and contribute to the successful and timely implementation of presidential, parliamentary, municipal and other voting events. With Inkript's proven experience in the Middle East and Africa, we would have successfully catered to over 100 million voters, in less than two years. Election Material Ballot Boxes Security Seals Polling Booths Security Prints Ballot Papers Electoral Lists Voter Cards Secure Forms such as statements, survey reports and others Training Guides Others Services Planning support Voters registration and issuance of voters cards Electoral lists establishment Supply chain and logistics Voters authentication Election day technical monitoring and reporting Indelible Ink Voting Kits Other Supplies
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33 33 SUPPLY CHAIN SERVICES ARX Arx is a company dedicated for the supply chain management. Arx's expertise in this domain stems from the synergy and consolidated knowledge within RGH group and companies. Arx services reflect both operational and technical elements and are designed with the agility and flexibility to fulfill clients requirements. Arx services are built with the main aim of providing integrated offerings to its clients. The processes are defined to ensure cost effective supplies while handling complex logistics and strict timelines. From the initial planning to delivery, Arx provides customized supply chain services across several industry sectors for the supply of a wide range of products. In addition to sourcing, Arx, through the synergy within RGH Group, has both manufacturing and warehousing capabilities.
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35 35 VALUE ADDED SERVICES INMOBILES The solutions are developed in-house and the applications are customized to meet clients' requirements. Inmobiles market reach currently extends to some 20 operators with over 80 million subscribers. InMobiles is a leading developer and provider of mobile value-added services and applications. Using the latest technologies, InMobiles develops interactive and innovative mobile applications, providing its clients with user-friendly services ranging from Voice to SMS, USSD, LBS, SIM, MMS, GPRS, 3G, and many others. Being a pioneer in the mobile VAS space, InMobiles offers a wide variety of mobile content (audio, video, still/animated pictures, wallpapers, themes, games, etc.) and applications including Chat, Social Networking, Content Portals, Bulk SMS, Short codes, etc. Value added services and applications Mobile Portal Mobile Community Mobile Enterprise ITV Services Voice Services Mobile Content
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37 37 TELECOM INFRASTRUCTURE AND MANAGED SERVICES SERTA Serta is a leading telecom infrastructure provider offering solutions for fixed and wireless communications networks in the Middle East, Africa, Turkey, and CIS countries. Serta s turnkey solutions are designed to manage the entire supply chain including infrastructure equipment, consultancy, managed services, planning, engineering, telecom implementation and O&M services. Serta offers a wide range of leading OEM products to improve network performance while decreasing OPEX & carbon footprint. Applying best practices and multivendor knowhow, Serta s team utilizes the latest technology to meet its clients requirements, including GSM, 3G, LTE and Wimax.
38 38 Infrastructure Solutions Serta partners with leading vendors to offer a comprehensive portfolio of cutting-edge infrastructure solutions for fixed and wireless networks. Serta s comprehensive array of solutions caters to the evolving requirements of its clients in the telecom, transportation and government sectors. Serta s partnerships include a wide range of value added reseller agreements with leading telecom vendors across the covered markets. Infrastructure Solutions: Mobile Infrastructure Solutions Carrier Wi-Fi Solutions HS-Microwave Backhauling Solutions Managed Services Serta has a proven track record as a reliable partner in delivering professional telecom and information technology services. The company s customized wireless voice and data turnkey services and solutions range from consultancy to complete outsourcing, including planning, design, optimization, and operation management. Managed Services: Network Planning and Optimization Mobile Access Deployment & Telco Installation FTTx and Indoor Fiber Solutions Operations & Maintenance 2G, 3G, LTE Indoor / Outdoor RF Solutions DC Energy Solutions Hybrid and Renewable Energy Solutions Camouflage Solutions
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41 41 REAL ESTATE PRISMAINVEST PrismaInvest provides integrated property development and real estate portfolio management services for the residential, commercial and industrial sectors. The company s team of professionals comes with a solid industry experience and expertise for the creation of: Investors and entrepreneurs groups. Strategic products tailored to the market needs. Simplified financial solutions for its clients. The strategic objectives of the company include: Developing long-term partnerships with various suppliers and clients. Ensuring quality, cost, risk and execution management. Adhering to modern international standards. Facility Management process integration: optimal investment protection and smooth execution of projects, from construction to completion. Portfolio Property Development Real Estate Portfolio Management Project Management
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43 43 LOTTERY OPERATIONS & GAMING INTERSEKTION Intersektion is a gaming and entertainment company, specialized in lottery operations and gaming. Intersektion launched its first operation in Chad on an exclusive national level and has established solid foundations to build a portfolio of operations across the MEA region. It is in the process of acquiring further licenses in Africa and the Middle East. Intersektion partners with international system providers and operators. Its professional team comes with a proven track record in the industry, and has developed a very dynamic in-house lottery and betting system that allows easy and fast operations' deployment. Services System Provider Technical Management Operator Products Virtual Games Live Games Mobile Games
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45 45 Our Clients are spread over MARKET COVERAGE Middle East Africa countries West Asia Europe COVERAGE Headquartered in Beirut, Lebanon, the group operates via an established international network of offices and distributors.
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47 47 THE RIGHT PARTNER We offer a wide portfolio of end-to-end solutions for the telecom, finance and government sectors Our business model allows us to offer more cost effective solutions and enhanced services. We bring advanced technologies and innovative products and solutions to the Middle East, Africa, Europe and West Asia. We build on our core expertise to reach out to new opportunities; from building new production sites to acquiring new businesses or expanding our geographical presence. We partner with world class vendors to complement our certified solutions. Our team includes highly skilled professionals with a proven track record. Our strong network provides a unique and extended geographical reach.
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