WE THRIVE ON YOUR SUCCESS
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1 P H Y S I C A L S E C U R I T Y
2 INTRODUCTION Comm-Works, your partner for life. As a single source provider of technology integration and project management services, we have the ability to meet your most complex technology needs. We value good judgment and have an enduring commitment to incorporate business ethics, corporate responsibility, and global sustainability throughout each of our projects. Our mission is to be the most trusted provider of outsourced technology deployment, infrastructure, and support services to organizations worldwide. Acting as an extension of your business, our success is measured by how well we serve you.
3 WE THRIVE ON YOUR SUCCESS
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6 WE SERVE THREE DISTINCT AREAS OF TECHNOLOGY VIDEO SURVEILLANCE Video surveillance services are built to cover the design, deployment, and postinstallation, maintenance of analog, hybrid or IP solutions including: cabling, cameras, DVRs/HVRs/NVRs, video management software, and video analytics. ACCESS CONTROL Securing building ingress and egress is a critical function of loss prevention and physical security programs. Comm-Works uses best-of-breed access control technologies to secure your people and your property. Our dedicated security staff has extensive experience in the access control industry, designing, installing, and maintaining a wide variety of solutions with credentials ranging from simple magnetic strips to the latest smart cards and biometric devices. INTRUSION Comm-Works can provide end-to-end intrusion alarm solutions, from system design to deployment, post-install service, and maintenance. Intrusion alarms protect assets and guard inventory when your locations are closed. The chosen platform must be dependable, fully functional, and carefully monitored.
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8 WE OFFER A UNIQUE, COMPREHENSIVE APPROACH Comm-Works solutions provide a safe and secure environment for your customers, employees, and assets. Our industry expertise within the physical security space, allows us to incorporate your business objectives and state of the art industry-specific factors when designing your customized security project. Based on your needs, we will find the best solution to aid in asset protection, loss prevention, slip/fall protection, and business intelligence. Our engineers have the ability to design and assess customized solutions, but they also provide a multitude of additional services such as remote monitoring, management, and support services. To ensure the lifespan of your technology, we also offer ongoing equipment upkeep with our global maintenance services. We will monitor and maintain your technology through regular checkups that will keep all of your technologies operating at peak performance. Our comprehensive maintenance services will provide your business the protection it needs to perform its best at all times.
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10 DESIGN Comm-Works assessment and design services team consists of a select group of dedicated Security Design Engineers with years of experience and a focused integration background. Our professionals hold specialized industry certifications and are required to routinely undergo training courses in order to stay on the cutting edge of advancing technologies. NEEDS ASSESSMENT During the evaluation, our experts will seamlessly navigate through the process of analyzing both your business and technical needs. After extensive collaboration with you, our engineers will perform a Needs Assessment. This process includes a full on-site assessment complete with a comprehensive inventory of your existing equipment. From this information, we will be able to conduct a network readiness evaluation of your site. FULL-SYSTEM DESIGN After your needs are fully assessed, our skilled team of engineers will work with you to identify the best security solution that meets your specific needs and budget. Where many of our competitors solely give you a quote, we promise to supply a complete scope of work, including recommendations for implementation, time frame, and our management services.
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12 MANUFACTURER SUPPORT Comm-Works has strategically aligned itself with a select number of key manufacturers in all areas of physical security. Our partnerships revolve around innovative products and industry-leading support, all designed to meet the demands of our current and future customers. Our manufacturer partnerships afford us a high-level of product and project support from beginning to end. These relationships have been built over years of successful deployments and have allowed us to not only expand our buying power, but also leverage extensive support relating to the newest products in the market place. New hardware not in your future? No problem, we have you covered. With our roots planted firmly in service and repair, we have built an extensive network of technicians and engineers with expertise and knowledge throughout virtually every platform in the market.
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14 INSTALLATION SERVICES AROUND THE GLOBE Our willingness to go anywhere, anytime, to meet our customers needs has led us to expand to over 120 countries, supporting over 200,000 client locations. Our network is composed of an elite group of carefully selected specialists, all of whom have been screened and accepted based on their exemplary credentials. Each member is screened and monitored through our Quality Assurance Program and in order to guarantee clear communication, all international technicians are required to speak both English and the local language of the installation site. To guarantee quality, we have Regional Field Managers dispersed across our coverage areas and a dedicated Partner Management Team, both supervising and validating the work of our network of professionals. As we further our global reach and standards, our Quality Assurance Program continues to have the ability to ensure first-class service to all of our clients multisite locations. At Comm-Works, we are your one-stop partner for getting everything done right, on time, and within budget, anywhere on the planet.
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16 OUR SERVICE DOESN T END AFTER INSTALLATION MONITORING Hardware on-line status Camera on-line status Network connectivity Hard drive space monitoring System errors and alerts MAINTENANCE Equipment upkeep Verify camera views Camera cleaning and maintenance Emergency service calls dispatched to the site Next day replacement for hardware SUPPORT Helpdesk Services Phone support support Remote on-site support
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18 WHY COMM-WORKS? As an integrator that understands national and global deployments in the physical security environment, we have the ability to provide you with expert solutions that will not only meet, but exceed your project expectations. Our teams of dedicated security engineers, project managers, and coordinators have extensive security experience and are focused on meeting your needs. Our vision is to be a world leader in technology integration, and customer value. Your loyalty is everything to us. We aim to create an excellent customer experience by acting as an extension of your business, going above and beyond to ensure all of your needs are being met throughout every stage of your project. REV CW SECURITY
19 LOCATIONS + COVERAGE HEADQUARTERS 1405 Xenium Lane N., Suite 120 Minneapolis, MN Toll-free: Local: Fax: INDIANAPOLIS 1007 Third Ave. SW Carmel, IN Toll-free: Local: Fax: WASHINGTON D.C Concorde Parkway, Suite 500 Chantilly, VA Toll-free: Local: Fax:
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WE THRIVE ON YOUR SUCCESS
LIMITLESS INTRODUCTION Comm-Works, your partner for life. As a single source provider of technology integration and project management services, we have the ability to meet your most complex technology
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