BANKING AND FINANCE. Advanced technology solutions to maximize the safety, security and revenue generation of financial institutions and branch banks.
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1 BANKING AND FINANCE Advanced technology solutions to maximize the safety, security and revenue generation of financial institutions and branch banks. advisory services. technology delivery. managed services SDI Solutions LLC
2 16 Year Track Record of Meeting Service Level Expectations of the Banking Industry. Dedicated Project Teams, Trained on Your Equipment, Who Know Your Team by Name. Comprehensive Enterprise IT Solutions To Quickly Meet Regulatory Compliance Requirements. Business Intelligence Tools that Deliver Cost-Savings Insights and New Sources of Revenue. Safety, Security and Revenue Generation Technology Designed for Financial Institutions. From rapidly evolving technologies, to ever-present security threats, to constant regulatory audits, today s financial institutions and banks need a go-to technology partner that gets the job done. Meet SDI. SDI brings an advanced systems integrator s perspective to our bank clients, offering physical security and enterprise technology solutions that drive regulatory compliance and data-based business insights. A trusted advisor to branch banks, credit unions and cash processing facilities alike, SDI helps our clients achieve the promise of innovative technologies - smart, open-architected, mobile, and cloud-based systems. Our end-to-end solutions have been structured to directly address the audit, security and operational concerns of our financial Security, IT, Risk/Compliance, Fraud and Executive Management clients. From our field service programs to enterprise application deployments, the SDI team consistently delivers the most customer-centered technical services in the nation. SDI project teams are structured as a one-stop shop for our financial clients, with a dedicated account manager as a single point of contact for all inquiries - from service to billing. SDI technicians are well-trained in our client s chosen products to expedite service requests and enterprise system deployment timelines. And we limit the use of subcontractors to maintain direct accountability. Bottom-line, the SDI Team consistently meets over 99% of our banking industry clients Service Level Agreements. From our active partnerships with leading product manufacturers to our working knowledge of industry regulations and compliance requirements, count on SDI to deliver the higher levels of security and technology performance that the financial industry demands. Exceptional Customer Dedication. SDI s banking customers know that they can count on their dedicated field service teams to do what it takes to get the job done, especially in timesensitive situations: When a branch bank s security system experienced a catastrophic equipment failure, necessitating closing down the branch, the SDI Team worked throughout the night to convert the failing legacy systems over to the customer s standard platform. The highly trained team leveraged our deep product expertise, familiarity with the branch s working environment and wireless infrastructure to have the branch open by 9 am the next day. SDI Team has invested the time to learn what is important to us, and anticipates our needs to quickly deliver resolutions to technical and compliance-related issues. Security Director National Commercial Bank
3 Single-Sourced Security Technology Services That Meet Compliance Requirements and Reduce Risk. Digital Video Surveillance Systems and Analytics SDI delivers turnkey video systems to our banking clients to mitigate risks and improve security and operational efficiency. Trained in analog, IP, megapixel and advanced 4K cameras, SDI technical teams design camera systems to maximize field of view, resolution and the overall efficacy of live and recorded video. Our field teams are trained above typical industry standards on video cameras, DVR/NVRs and supporting infrastructure, to avoid unnecessary hand-holding with OEMs and delayed problem resolution. The SDI Team is also well-versed in leveraging existing analog devices and integrating different vendor systems to deliver a highly available and functional video program. The SDI Team has extensive experience with advanced video analytics such as motion sensing, unattended objects, loitering, and crowd behavior to assist in spotting suspicious activity. Alarm Systems SDI deploys and maintains bank alarm systems that comply with industry security requirements. Our team is versed in alarm panel, keypad, AC transformer components, and the alarm functions that are relevant to the banking industry, including fire, panic/ duress, intrusion, audio detection and hold up buttons and motion sensors. Our maintenance programs ensure that alarm points are operational and contacts are functioning properly. SDI technical teams configure systems to avoid false alarms, reducing costs and ensuring a safe work environment for the bank employees and customers alike. SDI also provides integration services to other security platforms, for additional security and flexibility. Access Control Systems SDI offers a range of solutions for the demanding access control requirements of the banking and finance industry. SDI deploys ID Badging and credentialing systems, as well as access control hardware and software to securely manage authorized visitors, account for people on-site and keep bank staff secure at all times. Whether a new enterprise implementation or upgrading to biometric and smart cards, SDI can guide banks to new access control systems from older, legacy systems. SDI can merge physical access rights with logical access using single sign on, linking to HR directories and other systems. And SDI provides integration between access control platforms and video camera systems, to deliver evidence when needed or to alert remote monitoring staff immediately. Identity Management SDI offers financial institutions complianceorientated identity management technology that automates key processes and simplifies control of all physical identities across an organization. Driven by the corporate controls requirements of industry security audits, SDI provides our financial clients the ability to administer user access across their enterprise and to ensure compliance with corporate policies and government regulations. Partnering with leading ID management providers Alert Enterprises and Quantum Secure, SDI delivers a system of record and documented processes to maintain, modify and monitor identities throughout the access lifecycle - including employee on-boarding through off-boarding/termination, changing a user s role, tracking user activities and enforcing policies on an ongoing basis. The SDI Team further extends our clients ID management investment to enhance business productivity. Video Business Intelligence SDI extends our client s video surveillance investment to enhance business performance of functions beyond security. In tandem with partners Verint and March Networks, SDI applies business analytics to video metadata from existing surveillance cameras to provide insights into customer and employee behavior patterns and trends. Retail operations, marketing, real estate and corporate management have access to key analytics including people counting, traffic flows, queue lengths and wait times, and store zone activity. In combination with point-ofsale data, SDI s financial client are able to benchmark branch performance, optimize staff scheduling and fine-tune marketing campaigns. Whether layering an intelligence program into an analog to IP camera upgrade or mapping out data sharing with other departments, the SDI Team can transition our client s existing security systems from a cost center to a valuable service center. Anti-Skimming Devices (ASD s) SDI provides financial institutions with a very cost-effective solution that addresses today s ATM skimming challenges, while maintaining maximum availability and convenience to their customers. SDI s ASD devices are compatible with most ATM manufacturers, and are a low-cost, quick to deploy solution that can be retrofitted on any age of ATMs. Installed across some of the nation s leading banking institutions, SDI s ASD use ambient light to detect foreign objects placed on the ATM. The ASD is also designed with multiple sensing abilities along with an option for radio frequency (RF) detection. Once a skimming device is detected, an alarm is activated, the ATM is shutdown and an or text is sent to the appropriate parties. SDI s ASD provides historical reporting of all alarm activity, and has the ability to restart the device remotely. The SDI Team services all major security equipment utilized in the banking industry, and holds certifications and deep working relationships with several leading products, including:
4 Enterprise IT Solutions to Streamline Audit Compliance and Optimize Performance. Field-Verified Facility Intelligence to Maximize Your Real Estate Portfolio. A Responsive Integrator that Understands the Bank Environment. SDI has structured its organization with one overarching purpose: to deliver not only superior security technology services, but to deliver outstanding customer service throughout our bank clients organizations: Understanding of Regulatory Compliance Requirements From Office of the Comptroller of the Currency (OCC) audits to Bank Protection Act standards, SDI s services, program approach and reporting are mindful of our banking clients compliance requirements. SDI s corporate team is prompt in providing compliance reporting, business licenses, insurance certificates, audited statements and other documentation as required by industry regulation and our clients internal audits and assessments. Quick Adoption of Bank Supplier Systems SDI s back office teams can quickly gear up to clients preferred procurement and payment systems, including Ariba systems. SDI works with clients to meet invoice process and billing detail expectations. Coordination with Multiple Stakeholders SDI understands the structure of community, regional and national banks, and works well with corporate security officers, physical security managers and dedicated programming groups. With our corporate IT resume, we work extremely well with IT Departments and CIOs. Workforce Management SDI delivers enterprise workforce management solutions that intelligently forecast demand and schedule their workforce more effectively. No more error-prone manual time entry, manipulating spreadsheets, struggle for timely visibility into operations. Working hand-in-hand with product partners Kronos and Workplace to offer on-premise and cloud-based workforce solutions, SDI s solutions allow our banking and finance clients to increase revenues by creating schedules that improve customer service. SDI deployments include comprehensive time and attendance, scheduling, absence management, HR and payroll, hiring, and labor analytic functionality - so clients can simultaneously control labor costs, minimize compliance risk, and improve workforce productivity. The SDI Team is well-versed in translating banking industry audit requirements into system workflow and reporting, facilitating quicker and easier regulatory compliance. Cybersecurity Delivering Advanced Security Technologies to One of the Largest Banks in the US. SDI offers financial clients advanced cybersecurity tools to safeguard their technology environment. SDI - along with cross-functional team of cyber specialists and product vendors - evaluates both the physical and logical security of our banking clients. The SDI Team conducts a comprehensive assessment of our client s technical environment - inclusive of hardware infrastructure, identity management, communication paths and physical security controls. From initial assessment, to active threat protection solutions and services - continuous monitoring of our customer networks to detect and block cyber attacks in real-time - to rolling out cybersecurity policies to ensure compliance, the SDI Team delivers seamless domain awareness across the physical and logical horizon. Square Footage Accounting Services For over 25 years, the SDI Team has delivered square footage accounting services to ensure that building management is working with accurate usable department and rentable property information. Our teams of commercial real estate professionals have assessed and field-verified over 150 million square feet of property throughout the US, and actively maintain a building s data through tenant transitions and building renovations, remodeling and upgrades. Revenue Generation Programs Whether purchasing a new building or selling a portfolio of properties, SDI provides square footage recalculation programs that increase leasable space by an average of 9%. SDI teams field-verify square footage and construction drawings based on BOMA standards to identify indisputable leasable space that can increase revenue in a property sale or add value to newly purchased on existing buildings. SDI field-verified over 2.5 million square feet of property for Aon Center, the second tallest building in Chicago. SDI recalculated the building s total square footage according to BOMA standards, and identified an additional 248,000 rentable square feet. The SDI recalculation was a key part of the eventual sale of the property, and increased the sale amount by an estimated $47M to the owner s benefit. Departmental Space Usage and Furniture, Fixture and Equipment Tracking Programs Using our field-verified data, SDI provides detailed tracking of your organization s space and assets to meet accounting requirements and other industry programs. SDI s field teams can track furniture, fixtures and equipment to deliver an accurate inventory to reduce administrative costs of recording and tracking items of equipment and to comply with federal tax regulations and GAAP rules. Architectural As-Builts SDI s Team of CRE IT professionals assess a property s out-of-date original and variously sourced existing construction CAD files to provide management with a golden set of as-built drawings/revit models to use going forward for planning and marketing of the space. On-going Property Information Management, Reporting and Intelligence featuring Profolio SDI s Profolio delivers property owners and managers the accurate data and tools they need to do their job as effectively as possible, everyday. Profolio provides secured access to field-verified critical facility information across financial clients portfolio - on your phone, tablet, anywhere! Leading real estate professionals rely on Profolio everyday for: Vacant and rentable square footage Up-to-date stacking plans Tenant lease term dates, option tracking and encumbrances Printable CADD drawings and floor plans Same day divisible drawings Broker Mailings Lease, contract and construction documents View BOMA calculations and up-to-date square footages of properties Create leasing scenarios for potential clients Materials and equipment recycling The SDI Team delivers integrated CCTV, access control, alarm and anti-skimming devices for over 2,000 bank branches across 12 states, as well as the bank s highly-secured governmental processing facilities, cash vaults, office buildings and operations/call centers.
5 5 of the busiest AIRPORTS in the world 2nd busiest AIRLINE in the world 4th busiest container PORT in US Largest Commercial Cash Logistics Company in USA 5th largest COMMERCIAL BANK in the US 4th largest CREDIT CARD PROCESSOR in US 5th largest non-profit HOSPITAL SYSTEM in US 3rd largest DRUGSTORE CHAIN in the US Largest WATER PURIFICATION and WASTE WATER TREATMENT PLANTS in the world 2nd largest PUBLIC TRANSIT in the US 2nd ranked COMMUTER RAIL SYSTEM in the US 2nd largest FIRE DEPARTMENT in the US Nation s largest CONVENTION CENTER Nation s largest DISTRICT COOLING FACILITY 2nd busiest 911 CALL CENTER in the nation About SDI Systems integrator SDI delivers missioncritical technologies that ensure security and revenue generation for complex, high-value environments. With a 25 year corporate resume, SDI addresses the higher IT demands of critical environments to deliver zero downtime, enhanced security and risk mitigation strategies. From airports to banks to commercial properties, SDI delivers deep technical expertise and complex systems past performance, with an agile delivery model focused on complete customer satisfaction. SDISolutions 888.YOUR SDI ( ) Nation s 3rd largest PUBLIC SCHOOL SYSTEM Largest commercial PROPERTY OWNER in the US One of the largest downtown DEVELOPMENTS in the US Award-winning STATE EMERGENCY OPERATIONS CENTER copyright 2015 SDI [SDI Solutions LLC] All rights reserved.
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