INVITATION TO TENDER TENDER NO FOR JANITORIAL SERVICES THE WIL SKILL CENTRE

Transcription

1 INVITATION TO TENDER TENDER NO FOR JANITORIAL SERVICES THE WIL SKILL CENTRE 141 DUNDAS STREET, 4 TH FLOOR (Voice) (Fax) Dundas Street; 4 th Floor; London, Ontario; N6A 1G3 Voice: Fax: office@skillcentre.on.ca Website:

2 **COMMON AREAS: BUILDING SPECIFICATIONS Lower Level, Main Floor, 3 rd Floor, 4 th Floor, 5 th Floor and 6 Floor consisting of the following areas: BUILDING ENTRANCE AREAS STAIRS AND LANDINGS ELEVATOR LOBBIES HALLWAYS WASHROOMS OFFICE AREAS (consisting of the following areas): LOWER LEVEL CLOTHING WORKS ROOM 9A Once (1) per week frequency LOWER LEVEL CLOTHINGWORKS 11A - Once (1) per week frequency LOWER LEVEL ROOM #8 Once (1) per week frequency or as required 3 RD FLOOR (LMIP AREA) Room 301 Twice (2) per week frequency 3 RD FLOOR ROOMS 307, 310, 310A, 311, 312, 316 Monday-Friday 4 TH FLOOR RECEPTION, TOTAL OFFICE AREAS AND KITCHENETTE Monday to Friday 5 TH FLOOR WIL ROOMS 502, 511 Monday- Friday **6 TH FLOOR ROOMS 604, 609, KITCHENETTE A minimum of twice (2) per week frequency **6 TH FLOOR ROOMS 607, 610, 611- Once (1) per week frequency **Mechanical, Electrical - (Once per year) **Garbage Rooms To be monitored daily and cleaned as required DAY ATTENDANT SCHEDULE OF SERVICE This service is a five (5) day per week frequency two (2) hours per day, Monday to Friday DAILY SERVICE Exterior are to be free of debris Entrance areas to be monitored and cleaned daily To unplug plumbing problems as they arise Replace burnt out light bulbs and light tubes as required Perform any minor duties that the day porter is capable of performing as required by the customer Report any building problems to the Property Administrator Report any safety and security concerns to customer Clear snow at all entrances Set-up meeting rooms as required Page 2

3 INVITATION TO TENDER JANITORIAL SERVICES No The WIL Skill Centre invites sealed tenders from reputable and experienced janitorial service providers to provide janitorial services at 141 Dundas Street. The service provider will have a minimum of 5 years of experience in the field. The Skill Centre is a facility comprised of member agencies providing employment preparation services to a wide range of individuals. On behalf of the Skill Centre, WIL Employment Connections is requesting bids for the provision of janitorial services for our building common areas, facilities and maintenance needs. All Tenderers are advised to understand the building s layout carefully before submitting a tender. Please see schedule outlined below. If you are successful you will meet the following criteria: Fully Insured, bonded and supervised Experienced in all aspects of cleaning and maintenance Possess the necessary tools and equipment Same day emergency response Ability to work with representatives from other cleaning companies on site and sub-trades Be available for meetings SPECIFICATIONS -JANITORIAL SERVICES A. Description: The work of the Contract consists of the furnishing of all labour, materials and equipment required for the day to day maintenance of clean and sanitary conditions. The work shall be done in accordance with these specifications using the best techniques of the trade in the frequencies given in the attached schedule so as to comply with the inspection standards which form a part of these specifications. B. Fire Safety: Waxes, floor finishes, polishes and cleaning materials are to be stored safely until ready to be used. Janitorial rooms and storage closets must be kept clean, neat and tidy at all times. All cleaning rags must be kept and stored properly. All waxes, polishing oils, etc must be kept tightly sealed and stored properly. All smoking is prohibited in the building. C. Materials & Equipment: All materials and supplies must be of a quality satisfactory to the Property Administrators of the Skill Centre. Materials must be delivered to the building in original containers bearing the suppliers original labels and MSDS forms must be submitted. Breaking down and putting away of bulk quantities must be done by the Contractor. The Contractor shall supply: a) All cleaning, polishing and vacuuming equipment Page 3

4 b) All cleaning, polishing and vacuuming supplies c) Where possible, environmentally friendly (green) products will be used and supplied for the appropriate cleaning. The Contractor shall equip his/her staff with suitable modern equipment to enable them to perform their tasks. As well as being adequate for the tasks, equipment shall be such as not to damage or cause unnecessary wear and tear to the building surfaces, furnishing or equipment. Equipment used in daily routines shall remain in the building and be stored in the janitor s rooms. Equipment (carts, buckets, vacuum cleaners, brooms, mops etc.) must be replaced when worn out. Unless otherwise arranged, other powered or specialized equipment used periodically by the Contractor shall not be kept in the building and the Contractor shall not use the facilities of the building for storage of materials or equipment for use elsewhere, nor shall other operations of the Contractor be directed from premises in the building. D. Task/Location Frequency Schedule: The work shall be done in accordance with the Task/Location frequency Schedule which is part of this Specification. The task locations or frequencies may be varied after experience has been gained in cleaning the building but only in consultation with the Skill Centre Administration. The Contractor will provide to the Property Administrator twice a year, a 6 month schedule outlining when project work will be done. E. Inspection Standard: The work shall be performed by fully trained persons, competent in the particular operation assigned to them. All work will be inspected by the Property Administrator, who has the authority and knowledge necessary for effective influence on the conduct of the work. The Contractor shall be available for discussion with the Skill Centre Administrator as necessary, at which times any shortcomings will be brought to the Contractor s attention so that correction may be made. The Inspection Standards are meant to indicate acceptable results of good cleaning techniques and are part of this Specification. The Property Administrator will not assume any responsibility for instructing workers in the techniques and will not normally speak directly to the workers, but may do so in urgent matters if the delegate is not immediately available. F. Work Assessment: The Contractor s overall performance and the quality of the work will be determined by the Property Administrator inspection using the Inspection Standards in conjunction with the Task/Location Frequency Table. DESCRIPTION OF SERVICES & METHOD OF CLEANING 1. Spot Cleaning This service consists of the removal of all defacing matter from surfaces, scuffs marks at desk areas, spots, smudges, stains, scuffs marks and traffic lanes in all areas of the building including carpets. Page 4

5 2. Pickup Services This service consists of removing debris from floors and other horizontal surfaces and emptying waste receptacles. 3. Project Work Project works shall consist of tasks that are performed at monthly or greater frequencies that are other than routine. Examples are floor stripping and refinishing, high dusting etc. 4. Routine Work Routine work shall consist of task performed at frequencies less than monthly. 5. Extra Work This service consists of any cleaning tasks, except emergency cleaning, not included in the specifications. Authorization to proceed with such work must be obtained from the Property Administrator. 6. Clean As used in the specifications shall mean that, after a cleaning procedure has been completed, the surface shall be neutral (soil and residue free). 7. Note Any minor omission that is normally a part of the cleaning Contractor is expected to rectify. 8. Dust Mopping A dust control method shall be used in all dust mopping operations by using either a non-oil retardant in clean dust mops or disposable dust mop cloths. Sweeping compounds containing oils, abrasives or other harmful substances shall not be used. Power vacuum equipment may be used in lieu of dust mopping. All areas of floors shall be dust-mopped or vacuumed, including areas under furniture. 9. Wet Mopping This operation shall be preceded by dust mopping. Clean water shall be used for wet mopping. A small amount of detergent may be added, Mop swirls on floors from dirty water will not be acceptable. Buffing shall follow wet mopping where a buffable floor finish is used. NOTE: When mopping in washrooms, use germicidal agent. 10. Scrubbing and Refinishing This operation shall be preceded by dust removal. Warm water to which the recommended amount of detergent has been added shall be used. Power scrubbing equipment will be used, either using a scrubbing brush or suitable synthetic pad. The solution shall be permitted time to work its chemical action on floor surfaces. All residues shall be picked up and the floor rinsed until clean. Floor finish, minimum 3 coats, shall be applied and buffed if recommended by the manufacturer, or non-buffable finish may be used. 11. Stripping and Refinishing This shall consist of the complete removal of all floor finish and other residues. When rinsed, floors shall be neutral. Sealing of floor shall be done with an approved penetrating floor sealer. It will be applied after floors are stripped. Minimum of 3 coats of floor finish shall be applied and buffed as recommended by the manufacturer. Page 5

6 Furniture, including file cabinets may be removed for this operation, unless requested otherwise and these areas stripped and refinished with the remainder of the area. Soil and residue shall be removed from the baseboards and all other vertical surfaces, including furniture legs and bases, while it is still solvent. 12. Buffing This shall be performed by mechanical means using either felt or the synthetic pad. 13. Spray Buffing Spray buffing will be permitted in lieu of washing, finishing and buffing in office areas. Spray buffing shall be done in other areas only with the permission of the property administrator. If spray buffing in other areas does not maintain the standards of cleanliness required, the property administrator will direct the Contractor to return to the frequencies of wash, wet mop and rinse, and scrub and refinish as specified. When spray buffing is used, unless equipment and methods of cleaning used by the Contractor indicate otherwise, spray buffing shall be followed by either vacuuming or dust mopping and dusting of furniture. 14. Miscellaneous Floor Cleaning Traffic lanes and worn areas of floor finish will be removed and/or repaired as they occur, either by scrubbing, finishing or buffing or by spray buffing. Corners shall be kept free of dirt, dust and water marks at all times. Cleaning solutions shall not be allowed to seep under furniture, partitions, etc. 15. Door Mats Door mats shall be removed where applicable and vacuumed 16. Waste Receptacles Waste receptacles shall be washed completely as required in the specifications with warm water to which a germicidal agent is used. 17. Washroom Cleaning Wash basins, toilet tanks and urinals shall be thoroughly washed with warm water, added detergents to be used. Special attention shall be paid to cleaning the underside of the seats and rims of the toilet bowls. Toilet bowls and urinals shall be descaled at least weekly. The descaling agent applied in such a way as to avoid damage to the fixture, etc. Spray deodorant shall be used as required. Walls, floors, doors and fixtures will be washed and scrubbed with appropriate cleaning agent where applicable (using germicidal agent). 18. Finishes (General) All surfaces listed hereunder shall be cleaned by damp wiping with a soft cloth or chamois. The cleaning solution, except where otherwise indicated, shall be clean water to which germicidal agent /or another non harmful cleaner has been added. The surface must always be properly rinsed and dried. Abrasive and other cleaning materials may be used provided adequate care is taken not to damage the treated surface. 19. Health and Safety All Contractors and their employees will have updated WHIMS training/certificate before coming on site and performing the assigned work. Page 6

7 JANITORIAL SERVICES INSPECTION STANDARDS 1. CARPETS & RUGS Vacuuming: a) Carpets and rugs shall be thoroughly clean and free from dust, dirt and other debris b) All furniture and equipment moved during the cleaning operation shall be returned to its original location. 2. FLOOR MAINTENANCE a) There shall not be any dirt left in corners, behind or under furniture or behind doors c) There shall not be film of dust left on the floor due to dry or improperly treated dust mops or sweep cloths d) There shall not be any trash or other matter under desks, tables, chairs, bookcases, between file cabinets, behind doors etc. e) Furniture and equipment moved during sweeping operations shall have been replaced Wet Mopping: a) All mopped areas shall be clean and free from dirt, surface stains, mop streaks and loose mop strands b) In wet mopping, the floor shall have been rinsed and excess water removed c) Walls, baseboards and other surfaces shall be free of water marks and splashing d) Care shall have been taken throughout the mopping operation to prevent liquids from collecting under furniture legs and cabinets Spray Buffing: a) There shall not be any dust or dirt left on the floor after spray buffing b) The floor shall present an overall appearance of cleanliness. Baseboards and equipment shall be free of spray residue Scrubbing: a) The scrubbing operating shall have been performed in such a manner as to properly remove all dirt, wax build-up and stains b) Liquid or powder cleaners shall be checked to ensure that they will not damage the floor c) All areas, including areas inaccessible le to the machine and which are cleaned by means of hand brushes, or mops, shall be clean and free of dirt, water streaks, mop marks and string d) The floor shall have been rinsed and mopped or vacuum dried to present an overall appearance of cleanliness e) Walls, baseboards and other surfaces shall be of water marks, splashing and scars from equipment f) Floors shall be refinished after scrubbing Page 7

8 Waxing and Buffing: a) The waxed areas shall be free of streaks, mop strands marks, skilled areas and other evidence of improper wax application b) There shall be no heavy accumulation of wax along walls or fixtures c) Walls, baseboards, furniture and other surfaces shall be free of wax residue d) The finished area shall be buffed to a uniform sheen to eliminate heavy brush marks e) The floor shall be clean and bright-looking in corners and under furniture f) Baseboards, furniture and equipment shall not be marred or damaged during buffing operations g) Furniture, if moved shall be returned to their proper positions MISCELLANEOUS: Chairs, waste paper baskets, etc. must not be placed on desks or tables during cleaning operations and shall be replaced afterwards in their proper positions. 3. LOBBY AND ENTRANCES CLEANING Sweeping, Mopping, Scrubbing: As outlined above Dusting: a) Lobby furniture shall be free of dust, finger marks and stains b) Baseboards, window sills and any other fixtures shall be free of dust Walls: Walls shall be free of finger marks, smudges and any other dirt spots of any kind Glass Doors a) There will be no streaks or unwashed places on glass and the door frame will be clean b) There will be no water spilled on the floor Polishing (where applicable): Door knobs, push bars, kick plates, doors and elevator shall be cleaned and polished Miscellaneous: a) Walk-off mats shall be clean and tidy b) Lobby entrances shall be free of debris at all times 4. ROOM CLEANING Trash Removal: a) All waste paper baskets shall be empty, clean and in place b) Trash shall not be left on the floor Sweeping: As outlined above Dusting: a) There shall not be any dust on desk or other office furniture Page 8

9 b) All surfaces free of files, paper etc. shall be free of dust c) All pictures, plaques, etc. that can be reached while standing on the floor shall be free of dust d) Corners and crevices shall be free of dust Spot Cleaning: Interior walls, door frames and door glass to be cleaned of finger marks Vacuuming: As outlined above 5. WASHROOM CLEANING a) All towel and garbage receptacles shall be empty and clean and towels replaced b) All garbage receptacles shall be emptied and cleaned both inside out Sanitary Receptacles: a) All sanitary receptacles shall be free of spots, stains, finger marks and odour b) All sanitary receptacles shall be emptied and a new bag inserted Dispensers, Walls, Stall Partitions, Doors, Mirrors, a) All dispensers shall be free of dust, dirt and stains b) All mirrors shall be free of streaks, water sports, dust, lipsticks smudges and should not be cloudy c) Walls, stall partitions and doors shall be free of dust, hand marks, lipsticks smudges, pencil marks, water streaks, mop marks and fittings should be free of mould Floors: Floors especially corners, shall be free of dirt, dust, loose paper, mop strings, water and mop marks. Baseboards should be clean. Floor shall have been disinfected. Sweeping, Mopping, Scrubbing: As outline above 6. STAIRWELLS CLEANING Sweeping & Dusting: a) Stair landings, steps and all corners of stair treads shall be free of dirt, dust streaks and debris b) Stair railings, door molding and ledges shall be free of dust Cleaning & Polishing: a) Handrails, door knobs and other surfaces shall be clean and polished (where applicable) b) Walls up to standing height shall be free of finger marks and other dirt spots of any kind Page 9

10 TASK/LOCATION FREQUENCY LIST NIGHTLY SERVICE: 1) Floor Maintenance: a) Floors to be damp mopped using germicidal detergent b) Floors to be dust mopped nightly using dust control method c) Corners and edges to be freed of dirt and debris d) Applied spray buffing (if necessary) e) Floors to be restored as required f) Floors to be swept before mopping g) Ensure movable mats/runners, etc. are replaced to their proper positions h) Miscellaneous i) Polishing (where applicable) 2) Lobby, Hallways, Entrance Areas: a) Floors to be swept b) Floors to be damp mopped nightly using neutral detergent c) Floors to be dust mopped nightly using dust control method d) Walls to be spot cleaned e) Ensure movable mats/runners, etc. are replaced to their proper positions f) Garbage receptacles to be emptied and liners replaced when soiled or damp (wash as required) g) Corners and edges to be freed of dirt and debris h) Polishing (where applicable) i) Miscellaneous 3) Office Cleaning: a) Cleared office furniture such as desks, tables, etc. to be dusted nightly b) Waste receptacles to be emptied nightly and liners replaced when soiled or damp nightly c) All carpets, rugs and area mats to be spot vacuumed d) Floors to be dust mopped using dust control method e) Spot cleaning of telephones f) Ensure movable mats/runners, etc. are replaced to their proper positions g) Floors to be damp mopped using neutral detergent h) Corners and edges to be freed of dirt and debris 4) Classroom Cleaning: a) Cleared office furniture such as desks, tables, etc. to be dusted nightly b) Waste receptacles to be emptied nightly and liners replaced when soiled or damp nightly c) All carpets, rugs and area mats to be spot vacuumed d) Floors to be dust mopped using dust control method e) Spot cleaning of telephones f) Floors to be damp mopped using neutral detergent g) Corners and edges to be freed of dirt and debris h) Tables to be damp wiped as required Page 10

11 5) Washroom Cleaning & Servicing: a) Waste disposal containers to be emptied and liners replaced as required b) Hand soap, toilet tissue, paper towels and any other dispensers to be replenished as required c) Sani-cans to be emptied and liners replaced as required d) Both sides of toilet seats to be cleaned and sanitized e) Unplug any plumbing f) All sinks, counter tops, porcelain fixtures, shelves, urinals and any exposed piping to be cleaned/or sanitized g) Body contact points such as water taps, receptacles, flush valves, dispensers, flush tanks and doorplates to be cleaned and sanitized h) Dispensers, mirrors, walls, stalls partitions, doors etc. to be cleaned/polished i) Floors to be swept nightly and damp mopped j) Corners and edges to be freed of dirt and debris k) Floors to be restored as required 6) Stairwells: a) Stairs and landings to be swept nightly b) Corners and edges to be freed of dirt and debris c) Stairs and landings to be damp nightly using germicidal detergent d) Hand railings to be damp wiped nightly 7) 6 th Floor (604, 609 & Kitchenette): A minimum of twice (2) weekly frequency 6 th floor (607, 610, 611): Once (1) per week frequency a) Furniture to be dusted and polished b) Waste receptacles to be emptied and liners replaced when soiled or damp c) All carpets to be thoroughly vacuumed d) Chrome edges and legs to be dusted and polished as required e) Floors to be dust mopped using dust control method f) Telephones to be sanitized g) Ensure movable mats/runners, etc. are replaced to their proper positions h) Baseboards and window ledges to be dusted i) Corners and edges to be freed of dirt and debris j) Tables to be damp wiped as required 8) Building Entrances (Market Lane and Dundas Street) a) Entrance glass doors to be spot cleaned nightly of smudges and finger marks on the inside and outside b) Tiled areas to be dust mopped nightly using dust control method c) All rugs and area mats/runners to be thoroughly vacuumed d) Corners and edges to be freed of dirt and debris WEEKLY SERVICE: 1. Floor Maintenance and others: a) Cleared office furniture such as tables to be dusted and polished weekly b) All carpets, rugs and area mats to be thoroughly vacuumed c) Clean wells under entrance floor mats Page 11

12 d) Floors to be buffed weekly e) Vinyl furniture to be damp wiped as required f) Ensure movable mats/runners, etc. are replaced to their position g) Spot clean walls, switch plates etc. h) Baseboards to be dusted i) Low dusting of all horizontal surfaces, to arms reach, including ledges, sills, filing cabinets etc. to be dusted j) Entrance glass doors to be thoroughly cleaned k) Chrome edges and legs to be dusted and polished as required 2. High Cleaning: a) Dust between 30 and 70 b) All window ledges to be dusted 3. Garbage Collection: a) Garbage collection and disposal for tenants twice a week or nightly if placed outside elevator lobby by the tenant b) All janitor rooms, garbage room and equipment should be kept tidy and clean MONTHLY: 1. General: a) Stairwells and railings to be washed monthly b) Scrub washroom floors and baseboards c) Clean all kitchen appliances (4 th floor & 6 th floor) d) Empty and wash recycle boxes e) Scrub and finish resilient flooring (maintain floors to a high gloss) f) Kitchen appliances to be cleaned monthly g) Upholstered furniture to be vacuumed QUARTERLY: a) Vacuum upholstered furniture and office chairs. b) Clean ceiling diffusers. c) Thorough inspection with customer YEARLY: a) Corner to corner carpet cleaning. b) All resilient flooring to be stripped and three (3) coats of an appropriate floor finish to be applied yearly c) Vacuum and/or wipe vertical blinds d) Mechanical and electrical rooms to be cleaned yearly e) Inside window cleaning SPECIAL SPECIFICATIONS 1) Handle maintenance duties: Light bulb changing, replacement of ceiling tiles and ongoing general repairs. 2) Report any building problems. 3) Report any safety and security concerns to Property Administrator Page 12

13 4) After construction clean up if needed 5) Sweep exterior entrances to building 6) Clear snow from exterior entrances during winter months 7) Assist in setting up meeting rooms as required NOTE: Please note that the sizes provided are for information only and shouldn t be used in calculating your bid. It is the responsibility of each bidder to familiarize themselves with the size of the contract areas. INVOICING: The cost for WIL, LMLIP Room 301 and the **Skill Centre is to be indicated separately. ADDITIONAL INFORMATION: All janitorial personnel deployed at the Skill Centre will have First Aid and CPR certification and WHMIS Training. The service provider is required to provide proof of WSIB coverage, Liability Insurance and WHMIS training for its employees. It shall be the responsibility of the service provider to be informed of all aspects of the requirements. Should any details necessary to a clear and comprehensive understanding be omitted, or any error appear in the submission document, or should the service provider note facts or conditions which in any way conflict with the spirit of the proposal document, it shall be the responsibility of the service provider to obtain clarification before submitting their submission. All questions pertaining to this tender must be submitted in writing. The lowest submission may not necessarily be accepted. The WIL Skill Centre reserves the right to decline any or all submissions, in whole or in part, at any time prior to making an award, with or without reason, without liability being incurred by The WIL Skill Centre. The WIL Skill Centre reserves the right to cancel this tender in whole or in part without making any award at their sole discretion, without any liability being incurred by The WIL Skill Centre to any service provider for any expense, cost, loss or damage incurred or suffered by the service provider as a result of such withdrawal. The WIL Skill Centre reserves the right to terminate a contract on 30 days written notice. The WIL Skill Centre also reserves the right to terminate a contract on 30 days written notice IF, IN ITS OPINION, THE SUCCESSFUL SERVICE PROVIDER FAILS TO MEET THE TERMS AND CONDITIONS OF THE CONTRACT. Notwithstanding the termination of the contract, the successful service provider shall remain responsible for its obligations under this contract up to the date of termination. The WIL Skill Centre reserves the right to commence an action in court of competent jurisdiction against the successful proponent for damages that result from the breach of the terms and conditions of the contract, by the successful service provider. In the event that the successful service provider becomes insolvent, and/or the successful service provider is unable to or unwilling to provide the contracted service for a period of more than 30 consecutive days during the period of the contract, The WIL Skill Centre shall have the right to replace the successful service provider with another service provider suitable to The Skill Centre in addition to all of its other rights pursuant to the terms of this submission. Page 13

14 The WIL Skill Centre reserves the right to withdraw the award of the contract to a successful proponent within 30 days of the award if in the opinion of The WIL Skill Centre the successful proponent is unable to unwilling to enter into a form of contract satisfactory to The WIL Skill Centre. The WIL Skill Centre shall be entitled to do so without any liability being incurred by The WIL Skill Centre to the service provider. The WIL Skill Centre shall be at liberty to award the contract to the proponent who scored the next highest score in the evaluation process. The term of the contract will be for (3) three years. Pricing shall remain firm for the term of the contract. The service provider must state the number of service people assigned to this contract. The service provider must state the length of time required to respond to a service call. A current Certificate of Clearance from the Workplace Safety and Insurance MUST be submitted as evidence that all returns have been made and all necessary assessments have been paid as required or levied. THIS CERTIFICATION MUST ACCOMPANY submission DOCUMENTS. A successful proponent must maintain good standing throughout the term of this contract. The successful service provider must maintain a safe and healthy workplace and ensure compliance with all legislation relating to environmental issues. The Occupational Health and Safety Act describes the responsibilities of an employer. The WIL Skill Centre requires that contractors maintain procedures, training and enforcement so that the responsibilities are carried out at our workplace. The contractor shall strictly adhere to the regulations and conditions set out and laid down by the most current version of the Occupational Health and Safety Act R.S.O as amended. Their workers must be trained in WHMIS. They must adhere to all of The WIL Skill Centre Occupational and Safety Policy, Practices, Procedures and Guidelines and Municipal By-laws. The successful proponent(s) MUST supply (if applicable) MATERIAL SAFETY DATA SHEETS. Hard copies are to be left in the MSDS binder on site as well as electronic copies sent to The WIL Skill Centre. Each service provider must show proof and include this proof within their submission, and annually thereafter for the term of the contract, that upon the award of this contract that it will be covered by Commercial General Liability Insurance with coverage from the commencement of the contract and annually thereafter for the term of the contract. The successful service provider at their cost must provide The WIL Skill Centre with Criminal Background Checks. Provide the correct legal name under which the proponent carries on business, telephone number, fax number, as well as the names of appropriate contact persons with whom The WIL Skill Centre may consult regarding this submission. The WIL Skill Centre reserves the right to demand the removal of any successful service provider s employee or contracted staff if their conduct is of an unacceptable nature in the opinion of The WIL Skill Centre. The successful service provider may not at any time assign this contract or subcontract or any portion of it to a subcontractor without full written authorization of The WIL Skill Centre nor shall the successful service provider at any time change the approved subcontractor without full written permission of The WIL Skill Centre. Each service provider shall list any subcontractors or partners who will be involved in the execution of this contract. The successful service provider shall furnish all labor, equipment, transportation, storage of tools and other incidentals required for the completion of this submission. Page 14

15 The successful service provider will be solely responsible for loss or damage of his/her equipment and materials delivered on site from whatever source. Compliant service providers may be requested to make a presentation of their proposal for clarification purposes only. Notification will be given to qualified proponents as to time and place. The successful service provider must supply all cleaning supplies The successful service provider must provide a comprehensive list of the material and equipment that will be used in the performance of this contract. All materials and equipment must meet the standards required by The WIL Skill Centre. If materials and equipment used by the successful service provider should prove unacceptable, The WIL Skill Centre will specify the alternative and /or replacement material(s) and equipment to be used by the successful service provider TENDER SUBMISSION PROCESS Interested service providers are required to submit their bids in a sealed envelope clearly marked with the project number no later than April 25, 2014 at 3:00 p.m. Late and incomplete bids won t be considered during this tendering process. Four printed copies of the proposal should be submitted to: Proposals will be evaluated as follows: Larris Biggs Property Administrator 141 Dundas Street, 4 th Floor London, Ontario N6A 1G3 Voice 1 (519) ext. 278 Fax 1 (519) larris@skillcentre.on.ca Total cost, including materials and applicable costs Experience in the janitorial industry Compliance with requirements as outlined in the tender document Ability to provide all services outlined Proof of bonding Quote References The service provider will provide a contact who will be responsible for immediate communication with The WIL Skill Centre regarding the tender process. The service provider is encouraged to submit other documents considered relevant. Interested service providers may visit the premises between the hours of 9:00 a.m. and 4:00 p.m. Monday to Friday and carry out a comprehensive janitorial survey prior to submitting their bids. Please contact Larris Biggs to arrange a convenient time for a visit, larrisb@skillcentre.on.ca, (519) Page 15