Industry Services. Increase your performance. Restricted Siemens AG 2013 All rights reserved.

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1 Industry Services Increase your performance siemens.com/answers

2 Three good reasons for Industry Services Integrated: Services that are perfectly matched to Siemens products. Intelligent: Services that consider the entire production process in an integrated manner. Customized: Services that are perfectly matched to machine builders' and plant operators' demands. Page 2

3 Industry Services throughout the entire lifecycle of machines and plants Page 3

4 Harness the full potential of remote-enabled automation systems Three good reasons for SIMATIC Remote Services: 1. Safe platform The Siemens common Remote Service Platform enables the safe remote connection of the SIMATIC automation systems. 2. Efficient and fast implementation The Siemens experts connect directly with the SIMATIC automation system worldwide. 3. Worldwide expert knowledge The Siemens experts well-founded knowledge is immediately available around the globe. Arrival Alexander Storl, or travel times become a thing of the past. Expert Remote Services Page 4

5 Industrial Plant Service for Maximum Availability of a Gas Liquefaction Plant of LNG in Oman, UAE Challenge Ensuring the availability and minimizing the risk of outage of a gas liquefaction plant owned by Oman LNG. This process is crucially dependent on the unrestricted functional efficiency of the Large VSDs which assist the turbo compressors. Solution Customer benefit A customized service contract: On-call Service for the Large VSDs with the following content: Phase 1: Phone Support Phase 2: Remote Monitoring and Diagnosis Phase 3: Systems Trouble Shooting Integration and operation of a remote monitoring system for the Large VSDs Specialists in readiness (24 hours, 365 days) Routine Inspection and Preventive Maintenance Faults minimized and malfunctions rectified quickly Alexander Storl, Sustained minimization of the outage risk, Expert and higher Remote availability Services of the Large VSDs Value added maximized by minimizing outage costs (US$ 6,000-50,000 per hour) - achieved with a comparatively low investment Page 5

6 Well-founded first-hand knowledge Three good reasons for Industry Training 1. Manufacturer s expertise As the manufacturer of the products, Siemens starts developing the suitable training during the product development stage a real advantage in terms of time and of knowledge. 2. Practical relevance The courses stand out for their wide range of practical exercises. This means that the knowledge can be applied immediately in one s everyday work. 3. Flexible implementation Training content and location can be customized. Teresa Martinez-Roca, Expert Condition Monitoring Page 6

7 Increased productivity and availability with Condition Monitoring Three good reasons for Condition Monitoring 1. Greater component and machine status transparency Potential machine and plant malfunctions can be detected at an early stage. Measures are initiated, in part automatically. 2. Increased productivity Preventing unscheduled downtimes increases the availability of your plants. 3. Less time and expenses required for inspection and maintenance The provision of additional data enables a Teresa Martinez-Roca, condition-oriented maintenance strategy. Expert Condition Monitoring Page 7

8 Become fit along your entire energy chain Energy Supply Procurement, Onsite Generation Energy Conversion Compressors, CHP,Chillers Energy Distribution Compressed Air, Steam, Chilled Water Energy Consumption Process, Support Systems, Drives Page 8

9 The game changer: energy management excellence Energy management excellence is at the intersection of energy awareness, transparency, and efficiency when all three elements are simultaneously optimised. Awareness Energy Management Excellence leading to sustainable OPEX reduction Page 9

10 Energy efficiency Services Reference To create a higher energy awareness Challenge To establish the transparency of energy consumption To define & realize energy saving projects To introduce energy management Solution Energy audit realized with internal and external partners 7 experts deployed Scope of investigations: Metering & monitoring, drives, heat recuperation, regulation loops, re-lighting, chillers and HVAC, sludge drying Investment potential of 4,300,000 in energy measures Environ-mental benefit Reduced energy consumption and CO2 emissions through better utilization of the energy used and by creating an overall awareness about energy issues at all production sites During this project a potential reduction of 4,000 T of CO2 emissions was found Customer benefit 1,400,000 of yearly energy savings found representing 10% of the total energy bill (electricity & gas) 26 energy projects where detected Subsidiaries from the Walloon Region to conduct the analysis and the feasibility phases Increase of energy awareness Page 10

11 We stand for our values Responsible Committed to ethical and responsible actions Excellent Achieving high performance and excellent results Innovative Being innovative to create sustainable value Page 11