IDEO.ORG HUMAN-CENTERED DESIGN HELLO!

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1 HELLO!

2

3 INTRODUCTION TO IDEO + IDEO.ORG

4

5

6

7 Human-centered design is a process that begins with gaining deep empathy for customer s needs, hopes, aspirations for the future, and context. We are a human-centered design firm. We are inspired by people.

8 WE APPLIED HUMAN- CENTERED DESIGN TO PRODUCTS. AND THEN SERVICES. AND THEN TO NONPROFIT WORK. PRODUCT The first laptop NONPROFIT I AM A STAR SERVICE Keep the change

9 Design was not reaching the world s most important problems. We formed IDEO.org as a nonprofit to change this.

10 DESIGN FOSTER SPREAD

11 DESIGN FOSTER SPREAD

12 Agriculture o u r w o r k Projects and collaborations Financial inclusion juhidi kilimo winrock Water & Sanitation cgap + bancomer clinton global initiative sanergy unilever + wsup clean team Education cap portmont college ted aiga socap idsa usaid div gates world health reinvent partners the toilet Health bezos family foundation aspen think xchange peer health exchange gates health behavior change gain, wsup + unilever unite for sight chemonics evotech digital divide data year up d.light rockefeller foundation global alliance for clean cookstoves Youth Employment Energy

13 DESIGN FOSTER SPREAD

14 IDEO.ORG FELLOWS

15 DESIGN FOSTER SPREAD

16

17

18

19 FIVE PROJECTS THAT SHOWCASE IN ACTION

20 SERVICE MODEL CLEAN TEAM Design of an in-home sanitation system- -the toilet, service system, and customer experience - with Unilever + WSUP.

21 WORLD HEALTH PARTNERS Exploration of how WHP might collect and use data from the rural healthcare providers in its network.

22 GLOBAL ALLIANCE FOR CLEAN COOKSTOVES Human-centered assessment of cookstove adoption and use in Tanzania.

23 CGAP + BANCOMER Design of savings products that better meet the needs of lowincome customers.

24 d.light Exploration of future product opportunities to provide more energy to off-grid communities.

25 FIVE WAYS IN INTRODUCTIONS WHICH WE MIGHT BRING HCD TO DIL

26 15 wsup + gain + unilever + ideo.org May 2012 IDEO.org s APPROACH + DIL S APPROACH Sharing stories and insights about what we learn applying our approach to development challenges to inform DIL s approach.

27 HCD Methods + the Development Engineering Curriculum Integrating HCD methods into the core curriculum for the Development Engineering Program.

28 HCD CONNECT + the DIL COMMUNITY Exploring ways to leverage the HCD Connect platform for the DIL community.

29 Agriculture Financial inclusion juhidi kilimo winrock Water & Sanitation cgap + bancomer clinton global initiative IDEO.ORG S PORTFOLIO + DIL S PORTFOLIO Education bezos process/criteria for family foundation DIL aspen think xchange peer health exchange year experience selecting projects up digital divide data cap Advise on the selection portmont college competitions based on our and partners. ted aiga socap idsa rockefeller foundation sanergy usaid div unite for sight unilever + wsup clean team gates world health reinvent partners the toilet gates health behavior change gain, wsup + unilever global alliance for clean cookstoves d.light chemonics evotech Health Youth Employment Energy

30 IDEO.ORG S DESIGNERS+ DIL PROJECTS Provide design support to specific DIL projects through 8-12 week engagements (likely by submitting joint funding proposals).

31 THANKS! INTRODUCTIONS + sean@ideo.org

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