ATR YEAR 7 AND WSP YEAR 8 TEMPLATES GUIDELINES

Transcription

1 ATR YEAR 7 AND WSP YEAR 8 TEMPLATES GUIDELINES Company Name L Number Number of Employees in the company Please tick One Box BEE Status Over PLEASE NOTE: 1. IT IS IMPORTANT TO COMPLETE ALL THE SECTIONS OF THE REPORTS. 2. WHERE A SECTION IS NOT RELEVANT, PLEASE INDICATE SO IN YOUR REPORT. THE INFORMATION REQUIRED IS IMPORTANT FOR THE SETA S REPORTING TO THE DEPARTMENT OF LABOUR AND FOR COMPILATION OF THE SECTOR SKILLS PLAN. 3. FOR SUBMISSION TO THE INSETA, THESE REPORTS MUST BE COMPLETED ON THE INSETA SETA MANAGEMENT SYSTEM (SMS). 4. THE PURPOSE OF THESE GUIDELINES IS TO ASSIST WITH THE COMPLETION OF THE WSP & ATR REPORTS. PLEASE NOTE THAT NO REPORTS MUST BE COMPLETED ON THESE GUIDELINES FOR SUBMISSION TO THE INSETA. 5. ONCE REPORTS ARE COMPLETED ON THE SMS, KINDLY PRINT AUTHORISATION PAGE (SECTION 16 OF THE WSP REPORT TEMPLATE) AFTER OBTAINING REQUIRED SIGNATURES; AND FAX FOR ATTENTION: Skills Development Division ON ONE OF THE FOLLOWING FAX NUMBERS: a. CAPE TOWN: b. GAUTENG: c. KZN: DUE DATE: 30 JUNE 2007 PLEASE NOTE THAT EXTENSIONS WILL BE GRANTED FOR THE SUBMISSION OF THE ATR AND WSP REPORTS ON WRITTEN REQUEST TO THE INSETA COUNCIL AND AT THE COUNCIL S DISCRETION PLEASE REFER THE GOVERNMENT GAZETTE No REGULATIONS (Regulation No Section 5.2 (a, b) & Section 5.5). NAME OF COMPANY L

2 TABLE OF CONTENTS SECTION PAGE COMPANY S BEE STATUS 3 1. ADMINISTRATIVE DETAILS 4 2. SKILLS DEVELOPMENT FACILITATOR DETAILS 7 3. WORKPLACE PROFILES 9 4. VARIANCE REPORT TRAINING INTERVENTIONS FOR THE PERIOD 01/04/ /03/ IMPLEMENTING LEARNERSHIPS SUMMARY OF SKILLS INTERVENTIONS SKILLS DEVELOPMENT CONSULTATION & PLANNING ANNUAL STRATEGIC SKILLS PRIORITIES WORKPLACE SKILLS PLAN PROFILES WORKPLACE SKILLS PLAN PROFILES LEARNERSHIPS PROVINCIAL BREAKDOWN AGE PROFILE EDUCATIONAL WORKFORCE PROFILE LIST OF VACANCIES DIFFICULT TO FILL AUTHORISATION 36 ATR YEAR 7 & WSP Year 8 GUIDELINES Page 2 of 43

3 COMPANY S BEE STATUS To determine your organisation s BEE status, you may find this Scorecard as issued by the Department of Trade Industry helpful. THE BEE SCORE CARD BEE Elements Weighting Indicators Indicator Weighting Ownership All the entities in the chain of ownership with over 50% black voting rights are considered to be 100 % black. Control of the Enterprise, through the exercise of voting rights at shareholder meetings Economic Interest: The entitlement of black people to dividends, capital gains and other economic rights of shareholders Net Equity Interest: The accumulated net economic interest in the hands of the black shareholders, after the deduction of monies owed by these black shareholders. 20% Exercisable Voting Rights by black people 5% Economic Interest in the Enterprise to which Black 7% people are entitled Ownership Fulfillment 1% Net Equity Value 7% Bonus Points: 3% Involvement in the ownership of the Enterprise of: - Black Women and/or - Broad-based Ownership Schemes Management Control Representation of black people at executive board level Representation by black owners Involvement of black people in daily operations and strategic decision-making at the most senior level Black people represented in key financial and overall management positions 10% Black representation at Owner-Manager level 20% Bonus Points: Black Women representation at Owner-Manager 2%

4 Employment Equity 20% Black representation at Manager - Controller level 6% Black women representation at Manager - Controller level 6% Black employees as a percentage of total employees 4% Black women as a percentage of total employees 4% Skills Development Application submitted to the National Skills Fund 5% 20% Quantifiable skills development spend on black employees in addition to Skills Development Levy as a percentage of the Leviable Amount (including amount spent on learnerships) 15% Preferential Procurement 20% BEE Procurement Spend from Suppliers based on the BEE Procurement Recognition Levels or Deemed Micro Enterprise Recognition Levels as a percentage of Total Measured Procurement Spend 20% Enterprise Development 10% Enterprise development contributions made by the Qualifying Small Enterprise 20% Residual 10% Qualifying Residual Contributions, e.g. on social responsibility, made by the Enterprise measured as a percentage of net profit after tax 20% TOTAL 100% ATR YEAR 7 & WSP Year 8 GUIDELINES Page 4 of 43

5 1. ADMINISTRATIVE DETAILS L THESE DETAILS ARE AUTOMATICALLY GENERATED ON YOUR ONLINE REPORT. PLEASE ENSURE THAT YOUR COMPANY DETAILS REMAIN UPDATED ON THE ORGANISATION INFO TAB ON THE SMS. ORGANISATION DETAILS Organisation Name Organisation Registration No. SDL Number(s) Postal Address Physical Address Phone Number Fax Number Address SIC Code SIC Code Description Payroll Number of Employees Financial Year BANKING DETAILS ( Required for grant disbursement purposes) Name of Bank Account Holder Name of Bank Name of Branch Type of Account Branch Code Account Number ORGANISATION DETAILS We request that you provide us with the organisation s: Registered name (and/or trading as name if applicable) Contact details This must reflect the organisation s registered physical address, including city and province. Appropriate Standard Industrial Classification Code (SIC Code) (see below) SARS Skills Development Levy (SDL) number: This is your Skills Development Levy number, e.g. (L+ 9 digits) Ensure that this section is completed in full and that this section remains updated. This is important for INSETA to maintain communication with the organisation.

6 SIC CODE SIC is the acronym for Standard Industrial Classification Code. In simpler terms, a SIC Code reflects the main business activity of your organisation. Please select an applicable SIC code from this list and fill it in the space provided. Please select one code only, (as per your company s SARS SDL101 form), even if you feel that you belong to more than one business activity (the SIC code you select should indicate your MAIN business activity). Payroll SUB-SECTOR (Main Activity) SIC Code Short-Term Insurance Life Insurance Pension Funding Insurance & Pension Funding Risk Management Health Care Benefits Administration Unit Trusts Funeral Insurance Reinsurance Activities auxiliary to Financial Intermediation (Broking services) Enter your organisation s total annual payroll for the end of the previous financial year. This figure would be taken from your Organisation s IT3 Tax Form that you submit annually to the Receiver of Revenue. Number of Employees This is defined as total workforce in respect of whom skills development levies have been paid to SARS. Please enter your employment profile as at 1 April 2006, or the latest information you have up to that date. BANKING DETAILS Please ensure that the banking details are correct to avoid grant payments being not made due to incorrect bank details. A CANCELLED Company cheque must be forwarded to INSETA when requested or where details have changed. INSETA transfers all payments into the bank accounts of employers electronically. Banking details of all companies are therefore required. Please note: Organisations completing a consolidated WSP must complete a separate organisation and banking details form for each subsidiary in the group where banking details differ per SDL number - A CANCELLED Company cheque must be forwarded to INSETA indicating the applicable levy number. ATR YEAR 7 & WSP Year 8 GUIDELINES Page 6 of 43

7 2. SKILLS DEVELOPMENT FACILITATOR DETAILS L THESE DETAILS ARE AUTOMATICALLY GENERATED ON YOUR ONLINE REPORT. PLEASE ENSURE THAT YOUR COMPANY DETAILS REMAIN UPDATED ON THE SKILLS DEVELOPMENT FACILITATOR TAB. Should a Skills Development Facilitator (SDF) leave the organization, or for any other reason cease to perform this role, the employer should designate another Skills Development Facilitator (SDF). INSETA must be informed and a new SDF Registration Form completed and signed by both the employer and the new SDF. Primary or Secondary Skills Development Facilitator (please tick the appropriate box) Primary Skills Development Facilitator Secondary Skills Development Facilitator Title First Name Initials Surname ID Number Gender Population Group Disabled (Please Tick One) Yes No Highest Level of Education Current Occupation Experience relevant to Skills Development Facilitator Duration of total experience in years Telephone Number Cell Phone Number Fax Number Address Postal Address Physical Address Province Province Consultant SDF acting for employer Yes No Will you perform your SDF functions in respect of (Please tick the applicable box) Single establishment Single branch of an organisation Multiple branches of an organisation Multiple organisations Appointment Procedure - Please indicate method of appointment to SDF position Appointed by employer Self-appointed Nominated by employees Group of organisations Other If other, please specify SDF SUPPORT Training and development activities that would assist the SDF: ATR YEAR 7 & WSP Year 8 GUIDELINES Page 7 of 43

8 Primary or Secondary Skills Development Facilitator (please tick the appropriate box) Primary Skills Development Facilitator Secondary Skills Development Facilitator It is recommended that large companies with various business units elect a Primary SDF supported by Secondary SDFs for each business unit. Their details should be included in this section. SDF Registration Forms must be completed for both Primary and Secondary SDFs. Title First Name Initials Surname Mr, Mrs, Miss, Prof, Dr, Adv etc. Self-explanatory Self-explanatory Self-explanatory ID Number Gender Population Disabled Group Please enter your identity number here. We These details are self-explanatory. require this information in order to assign a Information requested regarding gender, population group and disability unique code to each SDF on our Seta status has been requested from SDFs for statistical purposes only. Management System (SMS) This will ensure that INSETA can keep you up-to-date on all the latest developments within the sec tor. Highest Level of Please enter the highest level of education completed.e.g. BCOMM Education Current This information will assist INSETA to compile a profile of SDFs in the Insurance Sector Occupation Experience relevant to Skills Development Facilitator Duration of total experience in years Complete the type of function you have completed in your role as an SDF, Please be sure to include the duration in years e.g. trainer, HR specialist, skills audits, unit standard writing, relating to the experience specified. Complete implementation of education and training projects, compiling Workplace in years the length of time you have been Skills Plans, Annual Training Reports, learnership implementation, training carrying out the various SDF roles and provider accreditation, liaison with SETAs etc. functions. Contact Details INSETA relies on the Skills Development Facilitator to ensure that all contact details remain relevant and current. Please ensure that the Skills Development Division is notified when any changes occur. Consultant acting for employer SDFs are required to align themselves to an organisation. Please indicate whether you are working as a consultant acting for an employer or not. Internal SDFs are salaried employees of the organisation for whom the Workplace Skills Plan is being completed. In other words, the management division of that organisation would nominate a suitable person. External SDFs are not salaried employees of a particular company e.g. consultants. Will you perform your SDF functions in respect of (Please tick the applicable) This section deals with the capacity in which the SDF is operating as well the appointment procedure of the SDF. Single establishment SDF working for one entity Single branch of an organisation Primary/Secondary SDF working for a branch of an entity Multiple branches of an organisation Primary SDF for Group of companies Multiple organisations SDF working for different organisations that have no relationship with each other. Group of organisations A SDF working for a group of organisations that are linked Appointment Procedure - Please indicate method of appointment to SDF position Please indicate method of appointment to SDF position (please tick the applicable box). Companies with more than 50 employees must follow a consultative process in the appointment of a Skills Development Facilitator in accordance with the regulations published in the Government Gazette on 7 February Appointed by employer Self-appointed Nominated by employees Other If other, please specify SDF SUPPORT Training and development activities that would assist the SDFs in the professional development. This information assists INSETA in planning workshops, Regional Forums, etc, to build SDFs capacity in the Sector ATR YEAR 7 & WSP Year 8 GUIDELINES Page 8 of 43

9 ANNUAL TRAINING REPORT YEAR 7 3. SKILLS DEVELOPMENT FACILITATOR DETAILS L To populate this table, please visit the INSETA website for the OFO guide with a list of Occupations. Occupation Categories People trained in year 2006/2007 Number of beneficiaries per population group African Coloured Indian White Total M F D M F D M F D M F D M F D 1 MANAGERS 11 Chief Executives, General Managers and Legislators 13 Specialist Manager 14 Service Managers Current employees (to be trained at this level) Current employees (to be trained at this level) Current employees (to be trained at this level) ATR YEAR 7 & WSP Year 8 GUIDELINES Page 9 of 43

10 Occupation Categories People trained in year 2006/2007 Number of beneficiaries per population group African Coloured Indian White Total M F D M F D M F D M F D M F D 2 PROFESSIONALS 23 Design, Engineering, Science & Transport Professionals 24 Education Professionals 25 Health Professionals 26 Information & Communication Technology Professionals 27 Legal, Social & Welfare Professionals ATR YEAR 7 & WSP Year 8 GUIDELINES Page 10 of 43

11 Occupation Categories People trained in year 2006/ TECHNICIANS AND TRADES WORKERS 31 Engineering, ICT & Science Technicians 32 Automotive & Engineering Trade Workers 33 Construction Trades Workers 34 Electro-technology & Telecommunications Trade Workers 35 Food Trades Workers Number of beneficiaries per population group African Coloured Indian White Total M F D M F D M F D M F D M F D ATR YEAR 7 & WSP Year 8 GUIDELINES Page 11 of 43

12 Occupation Categories People trained in year 2006/2007 Number of beneficiaries per population group African Coloured Indian White Total M F D M F D M F D M F D M F D 3 TECHNICIANS AND TRADES WORKERS 39 Other Technicians & Trades Workers 4 COMMUNITY & PERSONAL SERVICE WORKERS 41 Health & Welfare Support Workers 43 Hospitality Workers 44 Protective Service Workers 45 Sports & Personal Service Workers ATR YEAR 7 & WSP Year 8 GUIDELINES Page 12 of 43

13 Occupation Categories People trained in year 2006/2007 Number of beneficiaries per population group African Coloured Indian White Total M F D M F D M F D M F D M F D 5 CLERICAL AND ADMINISTRATIVE WORKERS 51 Office & Program Administrators 52 Personal Assistants & Secretaries 53 General Clerical Workers 54 Inquiry Clerks & Receptionists 55 Numerical Clerks ATR YEAR 7 & WSP Year 8 GUIDELINES Page 13 of 43

14 Occupation Categories People trained in year 2006/2007 Number of beneficiaries per population group African Coloured Indian White Total M F D M F D M F D M F D M F D 5 CLERICAL AND ADMINISTRATIVE WORKERS 56 Clerical & Office Support Workers 6 SALES WORKERS 59 Other Clerical & Administrative Workers 61 Sales Representatives & Agents 62 Sales Assistants & Salespersons 63 Sales Support Workers ATR YEAR 7 & WSP Year 8 GUIDELINES Page 14 of 43

15 Occupation Categories People trained in year 2006/2007 Number of beneficiaries per population group African Coloured Indian White Total M F D M F D M F D M F D M F D 7 MACHINERY OPERATORS AND DRIVERS 73 Road & Rail Drivers 74 Store persons 8 LABOURERS 81 Cleaners & Laundry Workers 84 Farm, Forestry & Garden Workers 85 Food Preparation Assistants ATR YEAR 7 & WSP Year 8 GUIDELINES Page 15 of 43

16 Occupation Categories People trained in year 2006/2007 Number of beneficiaries per population group African Coloured Indian White Total M F D M F D M F D M F D M F D 8 LABOURERS 89 Other Labourers TOTALS ATR YEAR 7 & WSP Year 8 GUIDELINES Page 16 of 43

17 4. VARIANCE REPORT L Indicate the reason for variance if any, between training planned and actual training implemented. This information is required for the Sector Skills Plan. Codes Occupation Categories Total planned training (as in WSP Y7) 1 MANAGERS 11 Chief Executives, General Managers and Legislators 13 Specialist Manager 14 Service Managers 2. PROFESSIONALS 21 Arts & Media Professionals 22 Business, Human Resource & Marketing Professionals 23 Designer, Engineering, Science & Transport Professional 24 Education Professionals 25 Health Professionals 26 Information & Communication Technology Professionals 27 Legal, Social & Welfare Professionals 3 TECHNICIANS AND TRADES WORKERS 31 Engineering, ICT & Science Technicians 32 Automotive & Engineering Trade Workers 33 Construction Trades Workers 34 Electro-technology& telecommunications Trades Workers 35 Food Trades Workers 39 Other Technicians & Trades Workers Total trained *Reasons for Variance in training ATR YEAR 7 & WSP Year 8 GUIDELINES Page 17 of 43

18 Codes Occupation Categories Total planned training (as in WSP Y7) 4 COMMUNITY & PERSONAL SERVICE WORKERS 41 Health & Welfare Support Workers 43 Hospitality Workers 44 Protective Service Workers 45 Sports & Personal Service Workers 5 CLERICAL AND ADMINISTRATIVE WORKERS 51 Office & Program Administrators 52 Personal Assistants & Secretaries 53 General Clerical Workers 54 Inquiry Clerks & Receptionists 55 Numerical Clerks 56 Clerical & Office Support Workers 59 Other Clerical & Administrative Workers 6 SALES WORKERS 61 Sales Representatives & Agents 62 Sales Assistants & Salespersons 63 Sales Support Workers 7 MACHINERY OPERATORS AND DRIVERS 73 Road & Rail Drivers 74 Store Persons 8 LABOURERS 81 Cleaners & Laundry Workers 84 Farm, Forestry & Garden Workers 85 Food Preparation Assistants 89 Other Labourers TOTAL Total trained *Reasons for Variance in training *Below is a list of examples of reasons for variance in the training. Please note that this list is not exhaustive. Company restructure Lack of Budget Change of strategic direction Resignation of participant Merger Retrenchment ATR YEAR 7 & WSP Year 8 GUIDELINES Page 18 of 43

19 5. TRAINING INTERVENTIONS FOR THE PERIOD 1/4/ /3/2007 PER OCCUPATIONAL GROUP L Number of beneficiaries per population group Codes Occupation Categories 1 MANAGERS 11 Chief Executives, General Managers and Legislators 13 Specialist Manager 14 Service Managers Nature of learning intervention e.g. MS Office; Project Management Which skills priority is this intervention linked to? Training costs Internal External African Coloured Indian White Total M F D M F D M F D M F D M F D 2 PROFESSIONALS 21 Arts & Media Professionals 22 Business, Human Resource & Marketing Professionals 23 Designer, Engineering, Science & Transport Professional ATR YEAR 7 & WSP Year 8 GUIDELINES Page 19 of 43

20 Number of beneficiaries per population group Codes Occupation Nature of Categories learning intervention e.g. MS Office; Project Management 2 PROFESSIONALS 24 Education Professionals Which skills priority is this intervention linked to? Training costs Internal External African Coloured Indian White Total M F D M F D M F D M F D M F D 25 Health Professionals 26 Information & Communication Technology Professionals 27 Legal, Social & Welfare Professionals 3 TECHNICIANS AND TRADES WORKERS 31 Engineering, ICT & Science Technicians 32 Automotive & Engineering Trade Workers 33 Construction Trades Workers ATR YEAR 7 & WSP Year 8 GUIDELINES Page 20 of 43

21 Number of beneficiaries per population group Codes Occupation Nature of Categories learning intervention e.g. MS Office; Project Management 3 TECHNICIANS AND TRADES WORKERS Which skills priority is this intervention linked to? Training costs Internal External African Coloured Indian White Total M F D M F D M F D M F D M F D 34 Electrotechnology & Telecommunications Trades Workers 35 Food Trades Workers 39 Other Technicians & Trades Workers 4 TECHNICIANS AND TRADES WORKERS 41 Health & Welfare Support Workers 43 Hospitality Workers 44 Protective Service Workers 45 Sports & Personal Service Workers ATR YEAR 7 & WSP Year 8 GUIDELINES Page 21 of 43

22 Number of beneficiaries per population group Codes Occupation Nature of Categories learning intervention e.g. MS Office; Project Management 5 CLERICAL AND ADMINISTRATIVE WORKERS Which skills priority is this intervention linked to? Training costs Internal External African Coloured Indian White Total M F D M F D M F D M F D M F D 51 Office & Program Administrators 52 Personal Assistants & Secretaries 53 General Clerical Workers 54 Inquiry Clerks & Receptionists 55 Numerical Clerks 56 Clerical & Office Support Workers 59 Other Clerical & Administrative Workers ATR YEAR 7 & WSP Year 8 GUIDELINES Page 22 of 43

23 Number of beneficiaries per population group Codes Occupation Nature of Categories learning intervention e.g. MS Office; Project Management 6 SALES WORKERS 61 Sales Representatives & Agents 62 Sales Assistants & Salespersons Which skills priority is this intervention linked to? Training costs Internal External African Coloured Indian White Total M F D M F D M F D M F D M F D 63 Sales Support Workers 7 MACHINERY OPERATORS AND DRIVERS 73 Road & Rail Drivers 74 Store persons 8 LABOURERS 81 Cleaners & Laundry Workers 84 Farm, Forestry & Garden Workers 85 Food Preparation Assistants 89 Other Labourers TOTAL ATR YEAR 7 & WSP Year 8 GUIDELINES Page 23 of 43

24 MORE NOTES ON SECTION 5 * If reporting on ABET training, please report on: - the level of ABET you provided - the names and ID numbers of the employees you trained. * If reporting on any training provided to Labourers/ Elementary Workers, please indicate: - what training the employees received - the names and ID numbers of the employees you trained. - what ABET Level the training is equivalent to, e.g. Telephone Etiquette at ABET Level 4. Please reflect this information and attach it as addendum to this report on the form provided for this purpose ATR YEAR 7 & WSP Year 8 GUIDELINES Page 24 of 43

25 6. IMPLEMENTATING LEARNERSHIPS L Number of beneficiaries per population group Occupation Learnership Title, e.g. NQF Categories Junior Administrator Level in Insurance Training costs African Coloured Indian White Total Internal External M F D M F D M F D M F D M F D (*If your list is long, you may attach it as addendum to this report) ATR YEAR 7 & WSP Year 8 GUIDELINES Page 25 of 43

26 Please training is done by an external training provider, determine the following with the training provider: the programme Unit Standards/Qualification & SAQA ID the NQF Level of the training provided, the ETQA responsible for the registration of the course, and whether the training was credit-bearing or not. You will need the above information to complete the ATR. If the education and training planned/provided is not NQF-aligned, the education level or role of the employee going on the training should be an indication. 7. SUMMARY OF SKILLS INTERVENTIONS L Learning Programme/Skills Intervention Unit Standard/ Qualification & SAQA ID NQF Level Training Provider Responsible ETQA (Provider accreditation) Creditbearing (Please tick) E.G.: Short-term Insurance U/S No: , L3 INTEC College INSQA Non-credit bearing (Please tick) Below is a table with NQF Levels & Processes from the NQF Level Descriptors to assist you in determining the NQF Level of the training. ATR YEAR 7 & WSP Year 8 GUIDELINES Page 26 of 43

27 NQF LEVELS, BANDS AND TYPES OF QUALIFICATIONS SAQA has adopted an eight-level framework; with level 1 accommodating three Adult Basic Education and Training (ABET) certification levels as well as the General Education and Training Certificate. NQF LEVEL BAND QUALIFICATION TYPE Post-doctoral research degrees Doctorates 8 Masters degrees 7 6 HIGHER EDUCATION AND TRAINING Professional Qualifications Honours degrees National first degrees Higher diplomas 5 National diplomas National certificates FURTHER EDUCATION AND TRAINING CERTIFICATE FURTHER EDUCATION AND TRAINING National certificates GENERAL EDUCATION AND TRAINING CERTIFICATED 1 GENERAL EDUCATION AND TRAINING Grade 9 ABET Level 4 National certificates ATR YEAR 7 & WSP Year 8 GUIDELINES Page 27 of 43

28 NQF LEVEL DESCRIPTORS NQF LEVEL DESCRIPTORS below may be used as guidelines to determine occupational category. The NQF Levels indicated refer to applied competence in a role. 1. SENIOR OFFICIALS AND MANAGERS Plan, direct, co-ordinate, lead, manage, control activities in the organisation. Formulate policy and strategic planning Level 6 Solid knowledge base in at least one discipline/ field; a sound understanding of one or more discipline/field s terms, rules, concepts, principles, theories, awareness of how discipline/field relates to similar areas; critical analysis and synthesis of information Level 7 A well-rounded and systematic knowledge base in one or more disciplines/field and a detailed knowledge of some specialist areas; a coherent understanding of one or more discipline/field s terms, rules, concepts, principles and theories; well-developed information retrieval skills; ability to deal with unfamiliar concrete and abstract problems/ issues using evidence-based solutions and theorydriven arguments Level 8 Comprehensive and systematic knowledge or one or more disciplines fields with depth, specialisation and up-to-date knowledge in some areas; informed and critical understanding of theory and research methodology of one or more disciplines/fields and an understanding of how these relate to research problems in the field; ability to select and apply research methods effectively and to undertake a research project in an area of specialisation Typical Job Titles in the Insurance sector and related sub-sectors 1. Chief Executive Officer (CEO) 2. Chief Operating Officer (COO) 3. Chief Financial Officer (CFO) 4. Chief Accountant / Economist 5. Managing Director (MD) 6. President 7. Vice-President 8. Chairperson 9. Executive & None-Executive Directors 10. Directors 11. Company Secretary 12. International Manager 13. Group Manager 14. Senior Managers (on Senior Management Boards) 15. General Manager (GM) Executive Management ATR YEAR 7 & WSP Year 8 GUIDELINES Page 28 of 43

29 MIDDLE TO JUNIOR MANAGERS Responsible for the co-ordination of team member activity, a reporting line of middle managers reporting to senior managers and junior managers reporting to middle managers Levels 6 8 (as explained above) Typical Job Titles in the Insurance sector and related sub-sectors (Including managers directly accountable to one or more of the above-mentioned Managers/Directors/Officers) 1. Administration Manager 2. Accounts Manager/ Executive 3. Actuarial Manager 4. Assessor Services Manager 5. Assistant Managers 6. Branch Manager (incl. Finance, HR etc) 7. Budgeting and Planning Manager 8. Call Centre Manager 9. Claims Manager 10. Client Services/Customer Services Manager 11. Divisional Manager 12. Employment Equity Manager 13. Events Manager 14. Finance and Administration Manager 15. Financial Manager 16. General Manager (GM) 17. Gilts Administration Manager 18. Human Resources Manager 19. Internal/ Audit Manager 20. IT/ IS Manager 21. Line Managers, Area/ District Manager 22. Manager: Legal Services 23. Marketing Manager 24. National Manager 25. Operations Manager 26. Personnel Manager 27. Policy Administrator Manager 28. Portfolio Manager 29. Project Manager 30. Recovery Manager 31. Risk Manager 32. Skills Planning Manager 33. Sponsorship Manager 34. Training Manager 35. Underwriting Manager 2. PROFESSIONALS Specialists/ Qualified professionals, high level of technical knowledge, contribute to new knowledge, apply principles to find solutions, typically but not exclusively registered with Professional Bodies Levels 6 8 (as explained above) Typical Job Titles in the Insurance sector and related sub-sectors 1. Nurse 2. Lawyer 3. Doctor 4. Nursing Sister 5. Social Worker 6. Occupational Therapist 7. Industrial Psychologist 8. Psychologist 9. Medical Practitioner 10. Psychometrist 11. Actuary 12. Medical Officer 13. Accountant 14. Chartered Accountant 15. Auditor 16. Economist 17. Teaching Professionals 18. Architect 19. Engineer 20. HR/ IR/ OD Professional 21. Business Analyst 22. Computer Programmer 23. System Analyst 24. Senior Trusts Officer 25. Economist 26. Employee Benefits Consultant 27. Estate Planning/ Trusts/ Wills/ Investment/Tax Officer or Consultant 28. Financial Advisor 29. Certified Financial Planner 30. Compliance Officer 31. Attorneys ATR YEAR 7 & WSP Year 8 GUIDELINES Page 29 of 43

30 3. TECHNICIANS AND TRADE WORKERS Operational, part-qualified professionals, apply technical knowledge and/or skills focused on specific range of products/ processes/ people LEVEL 4 A fundamental knowledge base of the most important areas of one or more discipline/field as well as an informed understanding of the key terms, rules, concepts, principles and theories. A basic ability in gathering relevant information, analysis and evaluation skills; ability to use knowledge to solve common problems; an ability to apply and carry out actions by interpreting information from text and operational symbols or representations LEVEL 5 An ability to interpret, convert and evaluate text and operational symbols or representations. Efficient information-gathering, analysis and synthesis and evaluation skills within given frameworks, ability to communicate information reliably and accurately using basic academic/vocational discourse Typical Job Titles in the Insurance sector and related sub-sectors 1. Actuarial Trainee/Student 2. Analyst 3. Assessors 4. Assistant - Accountant/ Actuary/ Legal Advisor/Auditor etc 5. Assistant Company Secretary 6. Brokers 7. Business Development Consultant 8. Call Centre Agent 9. Claims Technicians/Assessor 10. Consultants 11. Forensic Auditor 12. HR/ OD Specialist 13. IT/IS Specialists 14. Knowledge officer/ Coordinator 15. Legal Advisor 16. Librarian 17. Loss Adjustor/ Assessor/ Investigator 18. Medical Aid Assessor 19. PC Support Specialist/Technician 20. Product Designer/ Developer 21. Quality Controllers 22. Recovery Clerks 23. Routine Auditor 24. Skills Development Facilitator 25. Senior - Credit Controller, Claims Assessor, Underwriter 26. Social Responsibility Officer 27. Systems Auditor 28. Supervisors / Team Leaders in all areas 29. Trainee /Assistant/Junior/ - Consultant, Manager, Financial Advisor, Loss Adjusters 30. Trainer 31. Underwriter/Underwriting Technician 32. Workplace Assessor ATR YEAR 7 & WSP Year 8 GUIDELINES Page 30 of 43

31 5. CLERICAL & ADMINISTRATIVE WORKERS Main tasks require the knowledge and experience necessary to organise, store, compute and retrieve information. LEVEL 2 Ability to collect and organise information; record data; compute information. Ability to use a variety of common tools/instruments. Apply literacy and numeracy skills to a range of different but familiar contexts. Understanding of the environment of operation in a wider context. LEVEL 3 Ability to use knowledge to select appropriate procedures to solve problems within given parameters. Operational literacy and numeracy skills. Basic ability to summarise and interpret information relevant to the context from a range of sources. Use basic procedures and operations to complete complex tasks. LEVEL 4 Ability to apply and carry out actions by interpreting information from text and operational symbols/representations. Ability to use knowledge to solve common problems within a familiar context. Basic ability in gathering relevant information, analysis and evaluation skills. Understanding organisation/operating environment as a system within a wider context. Typical Job Titles in the Insurance sector and related sub-sectors 1. Admin Clerk/ Assistant 2. Accounts Clerk 3. Assistant Librarian 4. Cashbook Clerk 5. Cashier 6. Claims Clerk 7. Claims Admin Assistant/ Clerk 8. Credit Control Clerk 9. Customer Liaison Officer 10. Data capture Clerk 11. Filing Clerk 12. Frontline Customer service clerk 13. Functions / Events Coordinator 14. Helpdesk Clerk 15. Legal Clerk 16. Mail Clerk 17. Marketing Assistant 18. Payments Administrator 19. Payroll Administrator 20. Personal Assistant 21. Personnel or Human Resources Administrator/ Clerk/ Officer 22. Policy Admin Assistant / Clerk 23. Procurement Administrator 24. Purchasing Officer/Clerk 25. Public Relations officer 26. Receptionist 27. Recovery Clerk 28. Sales support 29. Secretary 30. Security Officer 31. Switchboard Operator Telephonist 34. Training Coordinator 35. Typist 36. Underwriting Clerk / Assistant 6. SALES WORKERS Main tasks consist of providing basic services/support related to selling/ servicing of non-complex products. Refer clients for specialist advice/assistance Levels 2 3 (as explained above) Typical Job Titles in the Insurance sector and related sub-sectors 1. Advertising coordinator 2. Telesales Clerk 3. Sales Clerk 4. Sales Administrator ATR YEAR 7 & WSP Year 8 GUIDELINES Page 31 of 43

32 7. MACHINERY OPERATORS & DRIVERS Perform routine tasks requiring elementary levels of knowledge and experience. Require supervision. Up to and including Level 1 Ability to use key common tools and instruments, ability to recognise and solve problems within a familiar, well-defined context. Ability to recall, collect and organise information clearly and accurately. Understanding of context of operation Typical Job Titles in the Insurance sector and related sub-sectors 1. Drivers 3. Security guard 2. General assistant 8. LABOURERS Perform routine tasks requiring elementary levels of knowledge and experience. Require supervision. Up to and including Level 1 Ability to use key common tools and instruments, ability to recognise and solve problems within a familiar, well-defined context. Ability to recall, collect and organise information clearly and accurately. Understanding of context of operation Typical Job Titles in the Insurance sector and related sub-sectors 1. Messengers 2. Tea lady 3. Cleaner 4. Gardener 5. Handyman It is important to note that the role of the person in the organisation should be classified e.g. A qualified nurse performing the role of a medical claims assessor falls within the category Technicians and Associated Professionals and not Professional (even though a nurse is a Professional). This classification is restricted to the role within the organisation). Various levels e.g. team leader and subordinate may fall within the same occupational category. It is important that OFO Codes of Occupational Classifications are accurately reflected so that employment profiles are accurately reflected in the Sector Skills Plan. ATR YEAR 7 & WSP Year 8 GUIDELINES Page 32 of 43

33 WORKPLACE SKILLS PLAN YEAR 8 8. SKILLS DEVELOPMENT CONSULTATION & PLANNING L Please provide detailed comments in response to each of the above questions. This assists us with providing informed feedback in our Assessment of your report. 8.1 What process was used to develop the Workplace Skills Plan? (Please tick relevant box(es)) 1. Consulted with/ Planned with the Learning Committee (Training Committee) 2. Employees were consulted by their respective line/business unit managers 3. Employees were not consulted 4. Other methods e.g. skills needs identified through Performance Management systems etc. Please add additional comments if applicable 8.2. Explain how the Workplace Skills Planning process assists the organization with achieving its goals i.t.o. Employment Equity Planning and/or the Financial Sector Charter (where applicable) 8.3. What initiatives will be undertaken to align Employment Equity with Skills Development? 8.4. Briefly comment on the work of the Training Committee if applicable. (for companies with more than 50 employees) 8.5. How is the data contained in this WSP validated/quality assured or audited?

34 9. ANNUAL STRATEGIC SKILLS PRIORITIES L Management & employees should have jointly determined the organisation s Skills Development Priorities that will be addressed. Reflect here the number of training interventions. E.g. If a training intervention was done at 3 different times in the organisation, this will be reflected as 3. EXAMPLE: Ranking of skills priority (in order of strategic importance) Skills priorities Level of planned education and training interventions SAQA registered? List education and training priorities E.g. General Further Higher SAQA ID No. (if SAQA registered) Up to and including level Yes No 1 Computer skills - In-house programme 3 X 2 HR Development Assessor Training 1 X Communication skills - Presentation skills 4 Technical skills Product Training 2 X 2 X We appreciate that the assigning of NQF levels to learning interventions may be in infancy stages at present. However, we also recognise that many organisations have already begun the process of aligning their learning interventions to the registered unit standards. In addition, some employers have also had some of their interventions provisionally registered with SAQA. Please indicate if the education and training intervention is indicated with the South African Qualifications Authority (SAQA) and provide the SAQA ID number. ATR YEAR 7 & WSP Year 8 GUIDELINES Page 34 of 43

35 10. WORKPLACE SKILLS PLAN PROFILES L This is defined as total workforce in respect of whom skills development levies have been paid to SARS. Please note that you are counting beneficiaries people receiving training and not training interventions. EXAMPLE: Codes Occupation Categories People to be trained during current financial year Number of beneficiaries per population group African Coloured Indians Whites Total 2 PROFESSIONALS 6 SALES WORKERS TOTALS 22 Business, Human Resource & Marketing Professionals 61 Sales Representatives & Agents M F D M F D M F D M F D M F D Current employees (employed at this level) Current employees (to be trained at this level) External recruits (including 18(2) learners at this level and above) Current employees (employed at this level) Current employees (to be trained at this level) External recruits (including 18(2) learners at Current employees (employed at this level) Current employees (to be trained at this level) External recruits (including 18(2) learners at ATR YEAR 7 & WSP Year 8 GUIDELINES Page 35 of 43

36 Please indicate the estimated training costs for the employees earmarked for training in the table below: EXAMPLE: Projected Costs African Coloured Indians Whites Total Costs M F D M F D M F D M F D M F D R60000 R80000 R15000 R18000 R85000 R5000 R8000 R15000 R5000 R55000 R65000 R5000 R R R30000 TRAINING COSTS Training costs are costs incurred by the employer or by an external training provider (both public and private) contracted for the purpose of training staff. These costs include: development of curriculum and learning programmes development of learning materials, books, notes, copyright fees training the trainers, payment of lecturers, facilitators and permanent training staff costs of running, or hire of, training facilities costs of conducting and attending seminars, workshops, lectures, etc. tuition or course fees, registration/accreditation/examination costs bursaries provided to employees costs for paying workplace assessors/moderators company skills audits/training needs analysis, and costs of monitoring, reporting, evaluation of company of training interventions The employment profile in terms of race, gender (M - male/ F- female) and disability (D) is required for statistical purposes. Please note that People with Disabilities in the D column will also have been reflected under either column M or F column. The number of disabled people is an additional figure required. People to be trained during the current financial year: Current employees (at this level) this is the employee count by race/gender/disability in the specific occupational category employed in the organisation at the time of reporting. Current employees (earmarked for development at this level) this is the employee count by race/gender/disability for whom education and training interventions are planned, in this specific occupational category External recruits (including 18 (2) learners at these are employees (including unemployed learners on Learnerships and temps) that will receive training during this reporting period as a result of e.g. business expansion etc. This information is required to identify employment growth opportunities within the sector. ATR YEAR 7 & WSP Year 8 GUIDELINES Page 36 of 43

37 Please retain detailed records of training interventions & costs per occupational category/race/gender/disability for reporting in your Annual Training Report. 11. WORKPLACE SKILLS PLAN PROFILES LEARNERSHIPS L LEARNERSHIPS ONLY (In addition to Section 10 AFRICAN COLOURED INDIAN WHITE TOTAL above) M F D M F D M F D M F D M F D Section 18 (1) Learners (Learnerships For Employed Learners) Under 35 Section 18 (1) Learners (Learnerships For Employed Learners) over 35 Section 18 (2) Learners (Learnerships For Unemployed Learners) Under 35 Section 18 (2) Learners (Learnerships For Unemployed Learners) over 35 Total ATR YEAR 7 & WSP Year 8 GUIDELINES Page 37 of 43

38 Please indicate the estimated/ projected costs for the education, training and development for Learnerships above: PROJECTED COSTS African Coloured Indians Whites Total costs M F D M F D M F D M F D M F D Comments ATR YEAR 7 & WSP Year 8 GUIDELINES Page 38 of 43

39 12. PROVINCIAL BREAKDOWN L If your organisation has more than one branch, please indicate the number of employees per Province per branch. This information is needed for accurate reporting on the INSETA Sector Skills Plan. EXAMPLE: Eastern Cape Free State Province Number of Employees Number of Branches Gauteng 20 1 KwaZulu-Natal 10 1 Mpumalanga Northern Cape Limpopo North West Western Cape 21 1 Total 51 3 ATR YEAR 7 & WSP Year 8 GUIDELINES Page 39 of 43

40 13. AGE PROFILE L Please indicate the age profile of all the employees in your organisation in the age bands below. EXAMPLE: *The Sector Skills Plan requires detail on the Employee Age Profile of our sector. Age Profile African Coloured Indians Whites Total M F D M F D M F D M F D M F D Under and over ATR YEAR 7 & WSP Year 8 GUIDELINES Page 40 of 43

41 14. WORKFORCE EDUCATIONAL PROFILE* L * Please indicate the employees highest level of educational qualification in the table below The Sector Skills Plan requires detail on the Educational Profile of our sector. Please check these from the CVs of people in your employ. EXAMPLE: Highest Educational Qualification Below ABET Level 4/NQF Level 1 (below Grade 9 / Std. 7/ Form 2) ABET Level 4 / NQF Level 1 (at Grade 9 / Std. 7/ Form 2) NQF Level 2 (up to and including Grade 10/ Std.8/Form 3 / NTC I) NQF Level 3 (up to and including Grade 11/ Std.9/Form 4 / NTC II) NQF Level 4 (up to and including Grade 12/ Std.10/Form 5 / NTC III) NQF Level 5 (Diploma/Certificate / NTC IV, V, VI) NQF Level 6 (First Degree) NQF Level 7 (Honours Degree, Higher Diploma) NQF Level 8 (Masters, Doctoral Degrees) African Coloured Indians Whites Total M F D M F D M F D M F D M F D ATR YEAR 7 & WSP Year 8 GUIDELINES Page 41 of 43

42 15. LIST OF VACANCIES THAT ARE DIFFICULT TO FILL L * This section is crucial for the Scarce Skills Project initiated by the Departments of Education & Labour. The main thrust of obtaining this data is for effective planning in terms of demand-supply *Difficult to fill refers to vacancies that have not been filled for longer than the past 3 months. Occupational group & OFO Code Number of vacancies NQF Level Degree of scarcity 1 A C I W M F D M F D M F D M F D Subsector Province 3 Is this reflected in your EE Plan? E.g. Manager S W Yes E.g. Professional L G Yes COMMENTS In the comments column, please indicate whether the scarcity is based on gender or colour. E.g. there may be sufficient actuaries generally. Indicate the race/gender and disability that the company is targeting for filling the vacancy. The degree of scarcity is indicated as: 1 Refers to the degree of difficulty in recruiting for this position 1: Moderate (often cyclical) scarcity 2: Serious Scarcity problems 3: Extremely Scares/Severe problems Sub-sector is indicated as follows: 1 S- Short-term; L Life Insurance; P Pension Funding/Retirement Funding; R Risk Management; H Healthcare Benefits Administration; F Funeral Insurance; Re Reinsurance; B Brokering; C Collective Investments/Unit Trusts Province is indicated as: 1 G Gauteng; W Western Cape; K KwaZulu-Natal; E Eastern Cape; F Free State; N Northern Cape; NW North West; M Mpumalanga; NP Northern Province ATR YEAR 7 & WSP Year 8 GUIDELINES Page 42 of 43

43 16. AUTHORISATION L EXAMPLE: *FULL NAME DESIGNATION DATE SIGNED *SIGNATURE NEO WAN Primary Skills Development Facilitator* 12/05/2007 Secondary Skills Development Facilitator(s) SAM WAN Financial Manager/Director 14/06/2007 Training Committee Chairperson* AVERY WAN i) Employer Representative 12/05/2007 ANNIE WAN ii) Employee Representative 12/05/2007 Training Manager Employment Equity Manager HR Manager/Director REAL WAN CEO/Managing Director* 18/06/2007 Other (Please specify) * Compulsory to fill in the full names of the persons signing this report * Compulsory signatures, i.e. these persons must authorize this report. * The SD ACT requires that employers with more than 50 employees have a Training Committee. * Employer & Employee representatives must be two different people ATR YEAR 7 & WSP Year 8 GUIDELINES Page 43 of 43