BANKSETA and Masithuthuke Holdings Invitation to Employers ICT Work Readiness Programme

Transcription

1 BANKSETA and Masithuthuke Holdings Invitation to Employers ICT Work Readiness Programme Project Rationale South Africa has a massive skills shortage in the ICT sector. The sector together with academia is required to help the country build capacity needed to develop a digital economy. The BANKSETA is responding by establishing a programme that allows ICT graduates to undergo an intense four-month skills and theoretical work readiness course which is followed by six-months experiential training at a host company for a period of six months, completely funded by BANKSETA. The BANKSETA invites companies to participate in its ICT work readiness programme.

2 Background to BANKSETA The Banking Sector Education and Training Authority (BANKSETA) is a statutory body established through the Skills Development Act of 1998 to enable its stakeholders to advance the national and global position of the banking and micro-finance industry. The BANKSETA as guided by its mandate is an agent of transformation and seeks to promote employment equity and broad-based BEE through skills development. Overview BANKSETA in partnership with Masithuthuke Holdings (Pty) Ltd will be implementing a work readiness programme in Information and Communication Technology (ICT). The programme will run in three provinces, Kwa-Zulu Natal, Western Cape and Gauteng. The programme has already been in existence for 3 years and the quality has been tried and tested to yield many benefits. It is designed to respond to ICT skills shortages, prepare graduates for a career in ICT and for sector employers to find alternative pipelines to address this scarce and critical skill. For the Learner Learners are provided with an opportunity to gain ICT skills and workplace experience. Learners will accumulate credits towards the Systems support NQF level 5 National certificate. Regions to be Activated The expressions of interest will guide the final regional allocations: Province Number of Learners Gauteng 100 Western Cape 75 Kwa-Zulu Natal 75 For the Employer Employers are invited to participate in a recruitment process to ensure that learners are selected and meet employer requirements; Participating companies will not incur associated costs for recruitment if an opportunity exists for further employment after completion of the programme. Companies will be able to claim the headcount component of the skills category on the BBBEE scorecard under Enterprise and Supply Development and Socio Economic Development. Any additional spend such as top-up allowances by participating organisations can also be claimed. Once the academic component of the programme is completed, employers will have access to trained individuals that can contribute to the operational workload or be absorbed for other internal work streams or programs. Programme approach and duration The academic component of this ICT work readiness programme is 4 months (16 weeks). The practical component i.e. workplace piece is 6 months (24 weeks) and will be governed by an internship agreement.

3 Module Course Name Duration It s your choice Induction 1 week Systems support Configuring, Administrating and managing Servers 12 weeks Workplace Readiness Readiness program 1 week Criteria and assessments Applicants that are South African citizens and unemployed graduates. Applicants that are aged between 18 and 35 years (all races can apply). Applicants that are fluent in English, present a professional image and able to communicate well. Applicants that must have no criminal record. Applicants must not be studying full-time Applications that have successfully completed Grade 12 (Matric) and have one of the following qualifications obtained within South Africa: o BSc Computer Science. o BComm Informatics. o National Diploma Information Systems (3 years, N6-N7 certified). o National Diploma Information Technology (3 years, N6-N7 certified). Applicants must be computer literate in word processing, spreadsheets, presentations, internet and . Vetting and verification checks to be completed o MIE check o Qualifications check o ITC check o Criminal check Adhere to the National Skills Development Strategy requirements in terms of: 85% Black candidates, 54% women candidates and 4% disabled candidates. Funding BANKSETA will pay the following related costs towards the programme: Training and project management fees Disbursement of learner stipends for the duration of the theoretical and practical components.

4 Roles and Responsibilities Workplace Learner Training Provider Logistical arrangements such as: (Providing a suitable workstation supported by infrastructure to host learner i.e. PC and desk) Evidence collection Workplace Preparation Induction / HR policies and procedures Assessments Portfolio of evidence Feedback Attendance register Quality assurance / Site visits Authentication Leave documentation Reporting Leave approval Feedback Learner support / mentoring Learner support / mentoring (employer will be provided with a toolkit on what outcomes should be managed) HR obligations and discipline Confirmation of further employment Attendance summary Allowances and maintenance of employment contract It s Your Choice (Induction) Title Assessment Method Specific Outcomes Understanding Emotional Intelligence Self-Awareness & Self Expression Social Awareness and Interaction Reflection report Classroom activities and reflection report Classroom activities and reflection report Demonstrate knowledge and understanding of self as a unique individual. Demonstrate understanding of self in relation to different environments. Using a variety of strategies to deal with life situations. Emotional Management & Control Adaptability and Self-Motivation Manage Personal Finances (Financial Literacy) Presentation and reflection report Personal and professional Classroom activities and natural occurring evidence Making an informed life decision based on self-knowledge. Ability to deal with personal problems and using self-talk to change your attitude. Learner to be able to manage their finances and ability to budget.

5 System Support Unit Standards ID Assessment methods Formative and Presentations and formative assessments Formative and Formative and and reports Formative and and reports Specific outcomes Setup user access to a LAN Setup a directory service infrastructure for a LAN Monitor performance of a LAN Resolve user access, fileserver and performance problems with a LAN Implement a backup strategy for a LAN Communicate effectively with customers in context of IT support Assess and respond effectively to customer requests Maintain positive working relationships with IT customers Install local area network devices Install local area network system software and application software Test the installation of local area computer networks Describe software diagnostic tools for single-user and multi- user computer operating systems Identify problems single-user and multi-user operating systems Resolve problems for single-user and multi-user operating systems Plan the installation of multi-user system software on a server computer Install multi-user system software on a server computer Customise multi-user system software on a server computer Test multi-user system software on a server computer Document the multi-user system software on a server computer

6 System Support Continues... Unit Standards ID Assessment methods Formative and Formative and Formative and, research and presentations Specific outcomes Understand security policy of the organisation Manage security of desktop computers connected to the system Maintain security systems for a multi-user computer system Manage security systems for a multi-user computer system Review security systems for a multi-user computer system Provide technical support for the use of security systems for a multi-user computer system Describe change control policies for an organisation Produce guidelines for implementation of changes to computer systems Describe professionalism for the computer industry in South Africa Describe codes of practice for professionalism in the IT industry in South Africa Describe the code of ethics in the computer industry in South Africa Work Readiness Programme Title Assessment Methods Specific Outcomes CV preparations Finalise CV The learner is able to create own CV with relevant information Interview preparations Role plays The learner is able to communicate effectively in explaining what makes the learner unique in different environments Dealing with stress Role plays (Scenarios) The learner is able to organise and manage him / herself using strategies to deal with personal issues and developing a plan to achieve his / her goals Understanding your workplace Understanding your role Classroom practical activities Classroom practical activities and role plays The learner is able to demonstrate an understanding of the world as a set of related systems by identifying his / her role in different environments and how the values and attitudes of the environment affect the learner

7 SUGGESTED JOB ROLES Once the 60-credit skills programme is completed: 1 st line desktop support technician IT field service technician 1 st line remote support technician Junior network administrator Network support technician Junior system support technician Support center operator PC repair technician IT installation technician Junior systems administrator CONTACT DETAILS FOR PARTICIPATION AS A HOST EMPLOYER Project Manager: Trust Kakaza Tel: +27(0) Cell: +27(0) trust@masithuthukeholdings.co.za