Sector Skills Plan (SSP) Presentation

Transcription

1 Sector Skills Plan (SSP) Presentation

2 SSP STRUCTURE Chapter One: Sector Profile Chapter Two: Key Skills Issues Chapter Three: Skills Mismatches Chapter Four: Sector Partnerships Chapter five: Skills Priority Actions

3 EMPLOYERS PROVINCE LARGE MEDIUM SMALL UNKNOWN TOTAL Gauteng North Western Cape KwaZulu-Natal Gauteng South Eastern Cape Mpumalanga Free State Limpopo North West Northern Cape (Blank) Total

4 In Millions EMPLOYEES Quarterly Labour Force Survey, Quarter 1, 2015/16

5 GENDER Male Female

6 EMPLOYMENT EQUITY OCCUPATIONAL LEVEL MALE (%) FEMALE (%) FOREIGN NATIONAL A C I W A C I W M F Top Management TOTAL (%) Senior Management Professional Technician Semi-Skilled Workers Unskilled Workers

7 CHANGE DRIVERS TECHNOLOGY African Retail Growth Change Drivers POWER SHIFT TO CONSUMERS SMME Development

8 RESEARCH METHODS Literature Review Interviews Workshops Analysis of Research Findings SSP (1 st draft) Further Consultation & SSP (Final) Revision Database Analysis

9 SIX CRITERIA QUALIFIERS CRITERIA TO SELECT SCARCE SKILLS Entry to the occupation requires a long lead time 3 years Hard-to-fill vacancies more than 3 months to find suitable candidate Skills which people acquire are being deployed for the uses intended There is plausible evidence to identify an occupation as a scarce skill Meet at least 3 out of 6 criteria for Scarce Skills List Scarce Skills List Shortage of skills causes a significant cost to the company Recommendation from a professional body, trade union or employer body in the sector

10 OCCUPATION Sales Assistant (General) Checkout Operator Retail Manager (General) Shelf Filler Food Service Counter Attendant ICT Trainer Confectionary Baker Stock Clerk / Officer Store Person Retail Supervisor Office Cashier Corporate Services Manager Sales Demonstrator General Clerk Service Station Attendant Dispatching and Receiving Clerk / Officer Meat Packer Visual Merchandiser Office Administrator Back Office Process Consultant Butcher Food Trade Assistant Sales Representative (Industrial Products) Retail Buyer Accounts Clerk Packer (Non Perishable Products) Delivery Driver Apparel and related pattern maker Sales Representative (Personal and Household Goods) Sales and Marketing Manager Security Officer Warehouse Administrator Warehouse Manager Pharmacy Sales Assistant Health and Safety Manager SHE&Q Practitioner Shelf Filler Forklift Driver SCARCE SKILLS IN SECTOR

11 CRITICAL SKILLS SOFT SKILLS: Decision making / Interpersonal skills / Emotional intelligence / Assertiveness / Teamwork / People skills such as managing diversity / Communication / Presentation skills / Listening skills /Life skills (personal, finance/ time management, resilience, stress management) / Decision making / Innovation and creativity MANAGEMENT: Leadership and management skills / Mentoring and coaching / Planning and project management / Conflict management / Negotiation and persuasion / Business skills / Analytical skills / Scenario planning skills /Report-writing skills / Leadership and management skills

12 TECHNICAL: Financial Skills (basic Bookkeeping such as Control and accounting) / Product development / Basic understanding of business / Pharmacy / IT literacy (PC trained people) / Selling skills / Product knowledge / Merchandising, especially visual / Morals/ethics skills / Personal hygiene Food safety / First aid / Care of HIV/AIDS patients, & care of disability) / Numeracy the Green Economy Agenda / Project management / Teamwork / Labour law / Labour economics / Case management Production and product knowledge / Knowledge of contracts / Project management skills / FAIS Act qualification in development. / Consumer Protection Act / Waste management and green legislation. OTHER: Customer relations / Customer service / Communication skills / Telephone etiquette / ABET/numeracy and literacy / Ability to apply knowledge / Access to information / Selling skills / Interpersonal relations skills / Problem solving and decisionmaking skills / Conflict resolution skills / Time management skills / Anger management skills / Listening Skills / Business and general skills training for Shop stewards CRITICAL SKILLS

13 PRIORITY ACTIONS SMME AND COOPERATIVES DEVELOPMENT SMMEs, cooperatives, and informal traders have tremendous potential to create jobs and grow the sector. these enterprises should be supported with skills development. New training models are needed to meet the training needs of SMMEs. 1 YOUTH UNEMPLOYMENT The retail sector provides significant temporary employment opportunities for the youth. The challenge is to convert these into permanent employment and encourage career development in the sector. 2

14 PRIORITY ACTIONS SCARCE AND CRITICAL SKILLS The identification of critical and scarce skills is a key deliverable of the SSP. The identification of scarce skills is also necessary to inform the DHET s National List of Occupations in High Demand. 3 STAKEHOLDER ENGAGEMENT Stakeholder partnerships are increasingly becoming the adopted approach to meeting industry needs for skilled workers and workers need for better jobs. Partnerships provide a means for the W&RSETA to engage directly with industry across traditional boundaries better aligning training programmes and resources. 4

15 PRIORITY ACTIONS SMME AND COOPERATIVES DEVELOPMENT The majority of people with disabilities (PWD) still do not access the same opportunities of leading an independent life as non-disabled people do. Access to employment is low among people with disabilities. Improving access to mainstream training and employment are priorities to ensure that people with disabilities are able to fully participate in society. 5 YOUTH UNEMPLOYMENT There is a need to build institutional and individual capacities in trade unions. Individual capacities should be developed at all levels from general secretary to union members. 6

16 THANK YOU! Hoosen Rasool