PROFESSIONAL DEVELOPMENT COURSES Institute for Professional Excellence
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1 PROFESSIONAL DEVELOPMENT COURSES 2018 Institute for Professional Excellence
2 INSTITUTE FOR PROFESSIONAL EXCELLENCE (IPEx) Training to Advance Your Career Davenport University s IPEx offers results-oriented, targeted professional development programs designed for busy, working professionals. Stay current in your field and competitive in the workplace with training that ranges from 1/2-day workshops to multi-day certificates and industry certifications. Courses are taught by industry experts, so you ll walk away with new knowledge and skills that you can apply immediately. Browse general categories of courses below. Project Management Human Resources Operations/Supply Chain Accounting/Finance Management Leadership Sales International Business Computer Skills For more information, contact us directly: Lesa Bergsma Professional Development Manager lesa.bergsma@davenport.edu Bethany DeVine Professional Development Representative bethany.devine@davenport.edu
3 Project Management Certificate of Project Management Apply the universally recognized tools every project manager needs for effective project planning from start to finish. Deliver more projects on time and on budget with this 3-day program. Project Management Professional (PMP) Exam Prep Prepare for the Project Management Institute (PMI) Project Management Professional (PMP) certification in just 7 weeks. davenport.edu/ipex/project-management Project Management Professional (PMP) Boot Camp Prepare to pass the PMP exam while learning Agile and advanced project management tools and principals in this intense 5-day program. Best Practices in MS Project Achieve success with project management technology. If you manage multiple projects or create customized reports in Microsoft Project, this program is for you. Global Sourcing for Projects Develop global contracts and explore the cultural and ethical differences of managing projects and contracts in a global environment. Project Scheduling with Agile Take an in-depth look at scheduling using Agile tools and concepts in the complex world of global project management. Project Quality Management Gain insight and knowledge into project product quality and process improvement for creating project or program deliverables. Project Financial Risk Delve into the financial and risk management of projects with activity-based forecasting, eliminating reserve, budgeting, risk management, and cost associated with projects. Certificate of Project Management Project Management Professional (PMP) Exam Prep Project Management Professional (PMP) Boot Camp Best Practices in MS Project Project Scheduling with Agile Project Financial Risk Global Sourcing for Projects Project Quality Management Feb.14 15, March 1 May 2 3, May 17 Oct , Nov. 1 Mar. 5 Apr. 21* July 2 Aug. 17* Sept. 4 Oct. 22* Jan. 29 Feb. 2 Apr. 30 May 4 Aug June Nov. 7 8 Jan. 8 Feb. 24** Mar. 5 Apr. 21** Mar. 8 Apr. 19* Sept. 4 Oct. 22* Mar. 8 Apr. 19* Sept. 4 Oct. 22* March 14 15, March 29 May 23 24, June 14 Oct , Nov. 8 Mar. 5 Apr. 21** July 2 Aug. 17** May 7 11 *Offered in-seat and online **Offered only online Jan. 8 Feb. 24** Mar. 5 Apr. 21** Mar. 8 Apr. 19** March 8 April 19** May 16 17, June 7 Oct , Nov. 15 Mar. 5 Apr. 21** July 2 Aug. 17** May Sept Jan. 8 Feb. 24** Mar. 5 Apr. 21** Mar. 8 Apr. 19** March 8 April 19**
4 INSTITUTE FOR PROFESSIONAL EXCELLENCE (IPEx) Human Resources SHRM Certification Exam Prep Establish yourself as a globally recognized human resource expert by earning the standard in HR certification: SHRM Certification (SHRM-CP or SHRM-SCP). Essentials of Human Resources Equip yourself to manage the complex HR issues faced by today s business professionals ranging from legal matters to selecting qualified employees. davenport.edu/ipex/human-resources Emotional Intelligence (EQ) Learn to make stable decisions and get results through effective communication by managing your emotions. Emotional Quotient Assessment included. Difficult Conversations How should you prepare? How do you find the right words? Learn to manage difficult conversations to get the best results. SHRM Certification Exam Prep Essentials of Human Resources Emotional Intelligence (EQ) Difficult Conversations Feb. 5 May 7* Sept. 10 Dec. 3* Apr. 10 May 8 Oct. 9 Nov. 6 Feb. 6 April 10 Oct. 30 March 27 May 22 Dec. 11 *Offered in-seat and online **Offered only online Feb. 5 May 7** Sept. 10 Dec. 3** Jan. 17 April 18 Sept. 12 Feb. 28 May 16 Oct. 17 Feb. 5 May 7** Sept. 10 Dec. 3** Feb. 22 June 21 Dec. 6 March 15 May 10 Oct. 18
5 Operations & Supply Chain Certificate of Integrated Operations Management Maximize efficiency, reduce risk and improve quality while applying operations management tools practiced in the classroom immediately. Project Leadership in Operations Learn to lead companies in a project environment in alignment with operations management. Translate organizational objectives into project initiatives that meet corporate goals. davenport.edu/ipex/operations Fundamentals of Lean Discover the impact of lean thinking on traditional systems as you learn to apply lean tools and concepts in the workplace. Certificate of Integrated Operations Management Project Leadership in Operations Fundamentals of Lean Feb. 23 May 18 Sept. 21 Dec. 14 Jan. 8 Feb. 24* Sept. 4 Oct. 22* February 20 April 17 Sept. 20 *Offered in-seat and online **Offered only online Sept. 21 Dec. 14 Jan. 8 Feb. 24** Jan. 8 Feb. 24** Accounting & Finance Certified Management Accountant (CMA) Exam Prep This two-part course prepares participants for the CMA certification examination developed and conducted by the Institute of Management Accountants (IMA). Finance for the Non-Financial Manager From accruals to receivables, this course shows you tools to help make each decision pay off both on the job and on the bottom line. davenport.edu/ipex/accounting CMA Exam Prep Finance for the Non-Financial Manager Jan. 8 Apr. 28** Sept. 4 Dec. 22** March 1 June 7 Nov. 15 *Offered in-seat and online **Offered only online Jan. 8 Apr. 28** Sept. 4 Dec. 22** Sept. 26 Oct. 4 Jan. 8 Apr. 28** Sept. 4 Dec. 22** Great experience. I got more out of this training than my MBA accounting course. I feel more confident and comfortable with this topic and I will definitely use these skills in my job. Diane, Operations Manager
6 INSTITUTE FOR PROFESSIONAL EXCELLENCE (IPEx) Management Certificate of Supervisory Management Become a great leader by improving your ability to build collaboration, promote trust, and empower your employees to achieve results. Emotional Intelligence (EQ) Enhance business acumen to improve collaboration and productivity through interpersonal and intrapersonal awareness. Emotional Quotient Assessment included. davenport.edu/ipex/management Difficult Conversations How should you prepare? How do you find the right words? Learn to employ the skills required to navigate difficult conversations to improve organizational performance. Talk So People Listen Use your words to inspire action. Learn to positively control your environment to deliver clear messages and engage others. Finance for the Non-Financial Manager From accruals to receivables, this course shows you tools to help make each decision pay off both on the job and on the bottom line. Business Planning for Entrepreneurs Explore the scope, scale, and needs of the business entrepreneur in a new venture through the development of a unique business plan. Mini-MBA Refresh your skills and knowledge in current management and leadership practices. The abbreviated MBA sessions foster business acumen in core management topics. Certificate of Supervisory Management Emotional Intelligence (EQ) Difficult Conversations Talk So People Listen Business Planning for Entrepreneurs Mini-MBA Finance for the Non-Financial Manager Feb. 21 May 9 Apr. 11 June 20 Oct. 3 Dec. 12 Feb. 6 Apr. 10 Oct. 30 March 27 May 22 Dec. 11 June 5 Sept. 27 Jan. 10 Feb. 21** Mar. 30 June 15 Sept. 15 Dec. 8 March 1 June 7 Nov. 15 Feb. 20 May 8 Apr. 10 June 19 Sept. 18 Nov. 27 Jan. 17 April 18 Sept. 12 Feb. 28 May 16 Oct. 17 May 30 Nov. 14 Jan. 10 Feb. 21** *Offered in-seat and online **Offered only online Apr. 12 June 21 Sept. 20 Nov. 29 Feb. 22 June 21 Dec. 6 March 15 May 10 Oct. 18 May 24 Nov. 8 Jan. 10 Feb. 21** Sept. 27 Oct. 4
7 Leadership Situational Leadership Leadership is not a one-size fits all. Learn how to read people, influence (not control), and become the kind of leader that others want to follow. Leading Without Authority Learn to achieve results (without relying on authority) by engaging others, managing interactions, and shaping outcomes. Negotiating for Results Learn to navigate the process of negotiation to save time and money, develop a higher satisfaction with outcomes, and earn a higher level of respect in the community. Leading the Next Generation Leverage the differences between the generations to empower leaders and teams to communicate and interact more effectively. davenport.edu/ipex/leadership Strategic Planning and Tactical Action Gain a stronger understanding of the strategic planning process. Learn to translate your goals and objectives into tactical action plans that can be implemented at all organizational levels. Situational Leadership Negotiating for Results Strategic Planning and Tactical Action Leading Without Authority Leading the Next Generation Feb. 7 & 8 April 25 & 26 Nov. 13 & 14 Feb. 27 May 8 Nov. 20 March 13 June 14 Sept. 6 Jan. 23 June 12 Sept. 18 Jan. 16 May 15 Sept. 11 Feb. 28 & March 1 May 9 & 10 May 30 & 31 Oct. 2 & 3 April 25 May 17 Sept. 19 Sept. 26 Sept. 26 Sept. 27 March 28 June 13 Dec. 12 Jan. 11 June 14 Oct. 25 Situational Leadership provides a great foundation for managers to more effectively provide the level of direction and support needed by their direct reports based on their level of competence and confidence on a particular task. I highly recommend this course to all leaders. Mary B., Director of Organizational Development
8 INSTITUTE FOR PROFESSIONAL EXCELLENCE (IPEx) Sales Customer-Centric Selling It is time to take a different approach to sales. Learn to develop, build, and maintain strong relationships with your customers. Winning Complex Sales Learn what top sales professionals do differently to navigate complex deals and win more often. davenport.edu/ipex/sales Strategic Account Management Today, sales professionals need to be strategic and tactical at the same time. Learn the four key practices that will take your sales effectiveness to the next level. Customer-Centric Selling Feb. 17 May 4 Oct. 12 Strategic Account Management March 9 June 8 Nov. 30 Winning Complex Sales March 23 May18 November 16 International Business davenport.edu/ipex/ibe Understanding different cultures and business practices is critical to all organizations that expect to compete in a global environment. For organizations seeking to better understand global business operations, the Institute for Professional Excellence (IPEx) has designed a program exclusively for business professionals. The International Business Experience is an 8-day program that offers a balanced mix of business interactions, corporate tours, cultural collaboration, and professional networking opportunities. Through intercultural exchange, you will have an opportunity to strengthen leadership, problem-solving, and communication skills while gaining a strong understanding of cultural and business norms. Don t just read case studies about international business; experience them first-hand in the International Business Experience. Contact us to learn more about our next destinations.
9 Computer Skills Excel Introduction Learn the basics of Excel, by creating worksheets, entering data, using formulas, formating, and printing workbooks. Excel Macros Learn how to use Macros to save tons of time and reduce errors. Create eyecatching charts and graphs that bring your numbers to life. Excel Formatting, Charts, and Reporting Perform calculations and visualize data with charts and graphs. Use templates and styles, and manage formatting and advanced reporting. davenport.edu/ipex/computer Excel Workbooks, Functions, and Formulas Learn the essentials of managing workbooks, creating models, performing calculations, combining data, and using financial functions. Excel Introduction Feb. 15 March 29 March 1 Excel Formatting, Charts, Reporting April 19 April 26 April 5 Excel Workbooks, Formulas, Functions March 22 May 31 May 3 Excel Macros May 24 June 21 June 7
10 INSTITUTE FOR PROFESSIONAL EXCELLENCE (IPEx) My Professional Development Plan Project Management Certificate of Project Management Project Management Professional (PMP) Exam Prep Project Management Professional (PMP) Boot Camp Best Practices in MS Project Project Scheduling with Agile Project Financial Risk Global Sourcing for Projects Project Quality Management Human Resources SHRM Certification Exam Prep Essentials of Human Resources Emotional Intelligence (EQ) Difficult Conversations Operations & Supply Chain Certificate of Integrated Operations Management Project Leadership in Operations Fundamentals of Lean Accounting & Finance Certified Management Accountant (CMA) Exam Prep Finance for the Non-Financial Manager Management Certificate of Supervisory Management Emotional Intelligence (EQ) Difficult Conversations Talk So People Listen Business Planning for Entrepreneurs Mini-MBA Leadership Situational Leadership Negotiating for Results Strategic Planning and Tactical Action Leading Without Authority Leading the Next Generation Sales Customer-Centric Selling Winning Complex Sales Strategic Account Management International Business International Business Experience Computer Skills davenport.edu/ipex Excel Introduction Excel Formatting, Charts, and Reporting Excel Workbooks, Functions, and Formulas Excel Macros
11 Notes Corporate Training Courses listed here can be customized and delivered at your workplace or a location of your choice. To learn more, please contact ipex@davenport.edu or call The Davenport facilitators were great! They had a lot of experience and they were engaged in the programs. They were excited about what they were teaching and that made you want to be there. Stacy, Kawasaki Motors Corp. USA
12 IPEx specializes in proven programs and courses in all areas of professional development. Peter C. Cook Center 45 Ottawa Ave. NW Grand Rapids, MI davenport.edu/ipex For more information, contact us directly: Lesa Bergsma Professional Development Manager Bethany DeVine Professional Development Representative davenport.edu/ipex #6040
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