People, nature and buildings. Being at one. Today and tomorrow.

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2 People, nature and buildings. Being at one. Today and tomorrow. We focus on sustainable thinking. Our daily work is characterized by passion and the use of technology. As a capable and experienced partner, we understand your needs. With our specific know-how we optimize processes, integrate new and existing technologies and increase values that are entrusted to us. We assume responsibility for people, environment, real estate, facilities and buildings of a sustainable infrastructure.

3 1 Sofia G. (9) Schoolgirl What if buildings would be humans? Your buildings and us. Friends for life. My parents have chosen synexs. Because it's nice that the people at synexs are taking care of everything. They are always here, when Mom or Dad need them. Also in case of emergency. They never let them down. So finally my parents have more time for my favorite leisure park and me. If buildings were humans and walls could talk, who would they choose? Buildings are made for people. To make them feel comfortable, enjoy living or working inside. Backstage, synexs keeps all technical and organizational things up and running smoothly. We are here for you. Every day. For decades.

4 2 3 Our client s goals in mind. What is the ideal Facility Manager for me? He thinks about my users. Makes sure they are completely satisfied. Takes care of all the small, everyday details without losing sight of the big picture. Keeps my concerns on his radar, without me having to worry about anything. So I can keep my mind free for my own work. When the users of a property feel comfortable in their environment. When they look forward to going to their offices in the morning. When production sites are functioning smoothly. When your clients are satisfied and your values are developing as envisioned: that s when facility managers who know what matters are at work. Dagmar L. (61) Trustee We have your goals in mind. synexs servicing your needs At synexs, we manage your properties, facilities and real estate just the way you want: in a client- and solution-oriented way. Reliably and on the basis of mutual trust. Our responsibility is to create sustainable values for you. Infrastructures made for people.

5 4 5 Service for a new generation. What makes an environment livable, a property a success? And above all: how can we at synexs contribute to this? Modern facility management for me this means customized and personalized services. People dedicating themselves to our cause highly motivated, flexible, agile, responsive. Using state-of-the-art technology to make processes run highly efficiently and transparently for us. To find the best answers, we are taking a new approach: From the very beginning, we put our client-oriented data management on a digital basis. We collect all data that is important for the efficient operation of properties and facilities. From this platform, our clients create new values. Their properties are managed in real-time, all issues are communicated immediately. Access to relevant information? At any time. Documentation? Seamless. Transparent communication? Essential. To successfully implement facility management strategies, our experts need to be especially proficient in three disciplines: listening, questioning, staying on the ball. We address things actively. And if we have an idea on how to further optimize operations be sure that we ll share it with you. We are here for you synexs facility works synexs bundles all facility management services. The aim: efficient and sustainable operation of real estate. synexs maintains and increases the value of real estate, infrastructures and facilities tailored to your wishes. You will benefit equally from both our innovation and our experience. A technology-based business model is combined with the expertise of a globally-operating construction company synexs is a wholly-owned subsidiary of HOCHTIEF.

6 6 7 Some of my properties are ultramodern buildings, others are no longer the youngest. But to me, all of them represent important values. Sometimes I need to increase these values. In other cases it s enough for me to preserve and maintain them. It s good to know I have someone by my side who has an eye on everything. Good facilities and increasing values. Numbers alone cannot measure the value that a building has for its owner. But nevertheless: even intangible assets can only exist if the bottom line is correct. That is the only way to create satisfaction, sustainability and trust. To achieve this in terms of facility management, we focus on your value strategy. On the one hand, this requires a differentiated approach to individual properties and, on the other, it means keeping an eye on the big picture. What can be said for all our concepts: they are tangible and can be easily implemented. Everything we do for our clients is recorded, analyzed and documented from the very beginning. Stephanie A. (37) Asset Manager A reliable basis for successfully managing your projects. Allowing you to work efficiently. And what s more: with synexs, clients have instant access to bundled engineering competence. Good operating conditions in every regard.

7 8 9 Anticipating the future. For me, the question is how to make wise decisions as an investor. That includes operating costs that stay within reasonable bounds. Certainly I want to get the most out of my investment. And I m happy to work with a partner who plans and acts with foresight. How much potential is there? This question is answered very early on with regard to facility management. Economical operating parameters for a building or facility can already be determined during the planning process. This is where the course is set to reduce costs at later stages. We therefore contribute our specialist knowledge right from the start. As part of BIM (Building Information Modeling), we include facility management as an important calculation figure over the entire life cycle of your real estate. And that pays off: When considering overall value creation, future needs and even complex requirements can be implemented faster and more cost-effectively. Investment decisions are made on a sound basis. Our role in this process is to advise our clients by delivering professional analysis of key indicators, and to support them for instance with forward capital replacement programs (FCRP). Sustainable, cost-effective decision-making, staying flexible, always keeping an eye on the future this is how it works. Keeping an eye on our client s values. Our IT-supported business model provides a continuous overview of the development of your values and creates tangible benefits for you: Maintenance of and increase in asset value (building fabric, facilities, fit-out) Cost-effective operating strategies Efficient management of buildings, facilities and infrastructures Optimized processes in core business Reduction of running costs Sustainable management of resources Optimized utilization of working space Certification and recertification of buildings Health and safety protection for users

8 10 11 Facility management reloaded. This is what tomorrow's facility management looks like: customized solutions in conjunction with technically innovative processes. Our services. facility works Construction Commissioning Operation Sales/Deconstruction The result: Infrastructures, in which people are feeling comfortable. And buildings, that are appreciated more and more each day. Concept Planning synexs servicing your needs Because experience and competences of our teams have grown in a multitude of projects. Because we are not just thinking of operations but keep an eye on the entire life cycle. FM-Analysis Commissioning Support Warranty Management Forward Asset Planning Because we are creating a solid data base through seamless documentation. Because we are always finding the best solution for clients and users. Because we are aware of the fact, that knowledge and ideas only grow when they are shared. Concept Due Diligence FM-Planning Support Organizational Consulting Energy Management AM PM Proof of Concept Commissioning Hard FM Soft FM Audit

9 12 13 I need supporters, forward thinkers. People who feel responsible and behave proactively. Communication with people like that is straightforward, open and purposeful. They not only understand their business but also how to interact with others. Gunter D. (42) Industrial Engineer Here for you. With passion. It s this very special spirit. Clients don t want to do without it any more. A mixture of expertise, personality and the urge to get things moving. It s employees doing their utmost for their clients. Flexible, engaged with all their senses, always eager to find the best solution. You can rely on them. It s fun to work with them. They are tech-savvy. They love what they do. And, above all, they like people. Look forward to meeting our team! synexs. Work made easy. synexs s clients can concentrate on their core business and just like our employees and partners they can expect a good corporate culture characterized by constructive cooperation. Everybody contributes their talents for the client s benefit. Showing appreciation for each other, treating one another respectfully and openly: that is what defines working with and at synexs. Our style of leadership is dialog and solution-oriented, our hierarchies are flat. Bringing in fresh momentum, staying on the ball, remaining highly motivated, a willingness to change how we think: Welcome to synexs!

10 14 15 Good data: decidedly better decide better. Making the right investments and decisions is often a complex matter. Solid foundations can help: data that I can rely on, advice from experts and, above all, their ability to take the broader view. It s always people who make the difference. Even when it comes to data. Knowing which data is important. Deciding to include it from the start when operating a property. Updating it on an ongoing basis. The strategy of strengthening efficiency and sustainability of buildings with professional data management all this would be unthinkable without people. Without the expert who knows exactly how to deal with innovative technologies to create a benefit for you. At synexs, we specialize in this. In a new kind of interaction between human and technology: the human decides, technology supports. In a way that creates a definite value for you from the very start. In a way that also allows complex projects to be managed professionally. And always so you feel that was a good decision. More for you with innovative data management. Our integrated data management provides you with significant benefits: Secure decisions based on clear facts Fast implementation of operational measures Instant overview of all relevant project data Flexible and efficient approach Improved, sustainable planning Better quality of information Straightforward communication with contacts Increased user satisfaction

11 16 17 The short path to peace of mind. We make it as easy as possible for you to care for the things that are important to you. We use all available channels to ensure trouble-free communication. What if someone asks even more questions than I do? With employees who care about your concerns. Competent and constructive. Always open, available for you at any time. What can we do for you? I asked Mom, why people have two ears and just one mouth. Because listening often is much more important than speaking, Mom said. Like the people at synexs, she said. First, they listen very carefully and after they ask themselves many questions. In this way, they learn a lot, they say. And so do their computers. "With system" they call it. Then, they can give Mom and Dad exactly the right answers very quickly. And their mind is free again for new questions.

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