Management Team. Brenda Flynn HR Solutions Manager

Transcription

1 Management Team Effectiveness Brenda Flynn HR Solutions Manager 1

2 Introduction > Lead out the HR Solutions team > Our expertise HR integration process (pre and post merger) Organisationreview review process Change management programmes HR audit reviews HR compliance Helpdesk support 2

3 Management Team Effectiveness Agenda > Right management team to deliver on the strategic plan fit for purpose > Process to be undertaken how? > Management team effectiveness 3

4 Strategic Plan > Agreed strategic goals > Implementation plan achieve objectives > People and resources 4

5 How will it be achieved? Is the management structure going to deliver on strategy? 5

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7 Great things in a business are never done by one person, they are done by a team of people Steve Jobs 7

8 Management Structure Review Our experience > Wrong structure in place / lack of a management function > Too reliant on the CEO > Key functions absorbed across a number of roles > The structure is not organised or focused to implement strategy too operational > Pressure points time/ resources > Lack of Capability / skills in key areas > Lack of accountability ownership of function > Ambiguity reporting lines and authority > Lack of succession planning > No measures KPI s 8

9 Organisation Structure High Level CEO Operations Leader Head of Lending Marketing / Business Development Leader Head of Finance Risk and Compliance Member Services Loan Officers Credit Control Administration 9

10 Strategic Goal To achieve a 17% growth in loans issued Head of Lending Business Development / Marketing Resource Member Services / Loan Officers Overall organisation structure Resourced and skilled 10

11 Management Structure Review CEO Lead from the top > Is the role clearly defined? > Job description is led by the strategic plan > Ask the hard questions job description v role > Focus of energy (operational v leadership) > Extraneous operational tasks > Decision making / control 11

12 Management Structure Review > Development goals for CEO directly linked to objectives of strategic plan > Defined management team Dependent on a strong, unified and aligned management function Strengthen support leadership and strategy Lead day to day operations Functional Head Motivate and lead teams / individuals Make decisions Support succession planning 12

13 Process Step 1 Step 2 Step 3 Step 4 Existing Critical Design new Implement Structure Analysis ayss Structure the echange Get the expertise too close to the bone Appetite to change / committed Engage existing team 13

14 Management Structure Review Step 1: as is > Map out existing structure Existing roles / title Function Layers / reporting lines Responsibilities of each role 14

15 Management Structure Review Step 2: > SWOT analysis Analyse Review against strategic plan > Challenges of the current structure > Cross over functions > Conclude on people skills / talent > Person / job fit > Gaps role and skills 15

16 Management Structure Review Step 3: Optimum Robust Management Structure > What does good look like positions, reporting lines > Define each role job and person specification > Competencies / skills required > Align your people to the roles > Person / job fit > Key performance indicators (KPI s) 16

17 Transition Process Existing New Change 17

18 Management Structure Review Step 4: Transition Implement the change > Protect what works well > Enhance the management team new hires > Increase operational support > Realign roles and people person / job fit > Difficult decisions exit strategies > Coaching / training > Retention strategies > Investment people development > Key performanceindicators (KPI s) 18

19 The Organisation Structure is not just about role and people relationship between the two 19

20 Management Team Effectiveness Successful managers > Know the organisation goals strategic direction > Focused in the pursuit of the organisation objectives > Know their specific role > Concentrate on this role to make sure that the organisation objectives are achieved > Build and lead their team > Effective people management skills 20

21 Management Team Effectiveness Communication Weekly management meetings Monthly staff meetings Communication of the strategic plan Updateon progress of implementation New developments Information sharing / training Inclusive Performance Management Clearly defined role descriptions all staff Meaningful performance management programme KPI s measures Formal / informal feedback 21

22 Management Team Effectiveness Training and Development Understand training needs skills gap Training needs analysis Balance of technical / soft skills Coaching / personal development Make it meaningful value adding Policies and procedures integrated Identify and manage HR related issues / concerns HR Framework Reward and recognition Where does HR sit 22

23 Management Team Effectiveness People Management Skills Goal orientated Communicate effectively Engage Recognise strengths and weaknesses Decisive Listen Collaborate Personal/ team development Feedback / recognition 23

24 What are the priorities > Get the management structure right fit for purpose > Review where you are at audit > Get help expertise to deliver er / drive the process > Focus on the effectiveness of your management team driving operations and strategy Stay the course implement 24

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26 Thank You Brenda Flynn HR Solutions Russell Brennan Keane T: E: Disclaimer While every effort has been made to ensure the accuracy of information within this publication is correct at the time of going to print, Russell Brennan Keane do not accept any responsibility for any errors, omissions or misinformation whatsoever in this publication and shall have no liability whatsoever. The information contained in this publication is not intended to be an advice on any particular matter. No reader should act on the basis of any matter contained in this publication without appropriate professional advice. 26