Emotional Intelligence: Skills for Excellent Leadership

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3 Emotional Intelligence: Skills for Excellent Leadership Introduction : The programme will concentrate on learning EQ and people skills required to promote harmonious relationships between colleagues, enhance workplace performance through improved people skills, develop effective communication between peers, subordinates and superiors, manage creative people and improve ability to interact with others constructively. Furthermore, participants will learn how to improve their leadership skills by applying assertiveness in handling conflicts, using Emotional Resilience to manage the performance of their team, utilizing influencing and persuasion abilities to lead others more effectively and handle stress the high EQ way. Understanding and raising your Emotional Intelligence is essential to your success and leadership potential. In this programme, delegates learn how to: Develop the ability to sense, understand and effectively apply emotions as a source of motivation, information and influence Understand how EQ influences the way they respond to others and themselves Discover how to apply EQ in the workplace for enhancing teamwork and leadership Gain insights into why and how individuals get into conflicts and what can be done to prevent and resolve conflicts effectively Acquire skills and knowledge to apply people skills in the workplace to enhance performance Objectives : In this programme, delegates learn how to: Develop the ability to sense, understand and effectively apply emotions as a source of motivation, information and influence Understand how EQ influences the way they respond to others and themselves Discover how to apply EQ in the workplace for enhancing teamwork and leadership Gain insights into why and how individuals get into conflicts and what can be done to prevent and resolve conflicts effectively Acquire skills and knowledge to apply people skills in the workplace to enhance performance Contents : Day 1 - EQ & People Skills for Enhancing Leadership What is Emotional Intelligence Quotient (EQ)

4 Intrapersonal & Interpersonal skills Emotional Intelligence for Innovative Teamwork Managing diverse people behaviors in the workplace Enhancing people skills for better workplace performance Role of people skills in minimizing workplace conflicts Day 2 - Developing EQ personal competencies Understanding EQ personal competencies Recognizing one's emotions and their effects Self-confidence: a strong sense of one's worth and capabilities Managing ones' internal states, impulses and resources Self-control for enhancing teamwork Developing trustworthiness for corporate transformation Day 3 People Skills to Release Employee Creativity Understanding creativity in the workplace People skills to encourage creative abilities Leadership skills in managing creative individuals Creative leadership skills Removing blocks to creativity Overcoming individualistic tendencies in creative individuals People skills to harness team creativity Day 4 - Developing EQ Social Competencies for innovative teamwork Developing EQ social competencies Listening openly and sending convincing messages Negotiating and resolving disagreements Inspiring and guiding individuals & teams Instituting and managing change Nurturing relationships Creating synergy in teams Working with others towards shared goals Day 5 - Leadership Skills for Personal & Corporate Transformation People skills for excellent leadership EQ Values for corporate transformation Value-based leadership to manage people People skills in influencing and leading others Leading for Performance Management Coaching & Counseling for excellence

5 Who Should attend? Managers, leaders & professionals Anyone who desires to improve their leadership abilities

6 Course Venue Date