This show will be marshalled. Please see marshalling yard map in this service manual.
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1 SHIPPING INFORMATION Warehouse shipping address: Exhibiting Company Name / Booth # ISC West 2018 C/O FREEMAN 6675 W Sunset Rd FREEMAN will accept crated, boxed or skidded materials beginning MARCH 12, 2018 at the above address. Materials arriving after APRIL 4, 2018 will be received at the warehouse with an additional after deadline charge. Warehouse freight will be delivered prior to exhibitor set up. Warehouse receiving hours are 8:00 a.m. - 3:30 p.m., Monday-Friday. If required, provide your carrier with this phone number: (702) Showsite shipping address: Exhibiting Company Name / Booth # ISC West 2018 C/O FREEMAN Sands Expo Center 201 Sands Ave Las Vegas, NV FREEMAN will receive shipments at the exhibit facility beginning APRIL 7, Shipments arriving before this date may be refused by the facility. Any charges incurred for early freight accepted by the facility will be the responsibility of the exhibitor. If required, provide your carrier with this phone number: (702) FREEMAN quick facts This show will be marshalled. Please see marshalling yard map in this service manual. Please note: All items and materials that must be brought into the facility may be subject to Material Handling Charges and are the responsibility of the Exhibitor. This also applies to items not ordered through the Official Show Vendors. Please be aware that disposal of exhibit properties is not included as part of your material handling charges. Please contact Freeman for your quoted rates and rules applicable to disposal of your exhibit properties. FREEMANONLINE Take advantage of discount pricing by ordering online at by MARCH 19, Using the enhanced FreemanOnline, you will enjoy easy access to added features and functions as well as the high caliber of Freeman services you've come to expect - before, during and after your show. Additionally, you can now access FreemanOnline from any device - desktop, laptop, or tablet via our new FreemanOnline Mobile App. To place online orders, you will be required to login with your unique Username and Password. If this is your first time to use FreemanOnline, click on the Create an Account" link. To access FreemanOnline without using the link, visit You can also download and use the FOL Mobile App from the Apple or Android store, or here: A mobile web version of the FreemanOnline Mobile App is available to extend mobile use for those users that do not have an Apple or Android device or who do not want to download the Mobile App. If you need assistance with FreemanOnline, please call our Customer Support Center at (888) Toll Free US and Canada or +1(512) Local and International. SERVICE CENTER HOURS We will have staff available at the Freeman Services Center as follows: Saturday April 7, :00 a.m. - 5:00 p.m. Sunday April 8, :00 a.m. - 5:00 p.m. Monday April 9, :00 a.m. - 5:00 p.m. Tuesday April 10, :00 a.m. - 5:00 p.m. Wednesday April 11, :00 a.m. - 5:00 p.m. Thursday April 12, :00 a.m. - 5:00 p.m. Friday April 13, :00 a.m. - 10:00 p.m. Saturday April 14, :00 a.m. - 5:00 p.m. Sunday April 15, :00 a.m. - 12:00 p.m. (310095) Page 3 of 5
2 SERVICE CONTRACTOR CONTACTS/INFORMATION: FREEMAN FREEMAN AUDIO VISUAL SOLUTIONS, INC West Sunset Road 3325 West Sunset Road, Suite A Las Vegas, Nevada Las Vegas, Nevada Ph: (702) Fax: (469) Ph: (702) Fax: (469) FreemanLasVegasES@freeman.com FREEMAN EXHIBIT TRANSPORTATION CUSTOM EXHIBIT/GRAPHICS (800) US & Canada Lewis Heineman +1 (512) Outside the US (702) (817) International Shipping Services lewis.heineman@freeman.com (469) Fax exhibit.transportation@freeman.com LABOR INFORMATION Booth Installation & Dismantle: If utilizing Freeman labor, please refer to the Installation & Dismantle order form to place your order for display labor. Straight Time and Overtime hours are also listed on the order form. Exhibitors supervising Freeman labor will need to pick up and release their labor at the Freeman Service Desk. ASSISTANCE We want you to have a successful show. If we can be of assistance please call our Exhibitor Services Department at (702) FREEMAN quick facts WE APPRECIATE YOUR BUSINESS. (310095) Page 3 of 4
3 SPECIAL HANDLING DEFINITIONS for frequently asked questions and material handling estimator tools, go to Special handling applies to shipments that are loaded by cubic space and/or packed in such a manner as to require additional labor/handling, such as ground unloading, constricted space unloading, designated piece unloading, carpet/pad only shipments or stacked shipments. Also included are shipment integrity, alternate delivery locations, mixed shipments, and shipments without individual bills of lading. Shipments loaded in this manner require additional time, labor, or equipment, to unload, sort and deliver. What is Ground Loading/Unloading? Vehicles that are not dock height, preventing the use of loading docks, such as U-hauls, flat bed trailers, double drop trailers, company vehicles with trailers that are not dock level, etc. What is Constricted Space Loading/Unloading? Trailer loaded high and tight shipments that are not easily accessible. Freight is loaded to full capacity of trailer top to bottom, side to side. One example of this is freight that is loaded down one side of a trailer that must be bypassed to reach targeted freight. What is Designated Piece Loading/Unloading? Drivers that require the loading crew to bring multiple pieces of the freight to the rear of the trailer to select the next piece, having to remove freight from the trailer then reload to fit or the trailer must be loaded in a sequence to ensure all items fit. What are Stacked Shipments? Shipments loaded in such a manner requiring multiple items to be removed to ground level for delivery to booth. Stacked or cubed out shipments, loose items placed on top of crates and/or pallets constitute special handling. What is Shipment Integrity? Shipment integrity involves shipments on a carrier that are intermingled, or delivered in such a manner that additional labor is needed to sort through and separate the various shipments on a truck for delivery to our customers. What is Alternate Delivery Location? Alternative delivery location refers to shipments that are delivered by a carrier that requires us to deliver some shipments to different levels in the same building, or to other buildings in the same facility. What are Mixed Shipments? Mixed shipments are defined as shipments of mixed crated and uncrated goods, where the percentage of uncrated is minimal and does not warrant the full uncrated rate for the shipment, but does require special handling. Freeman defines special handling for mixed loads as having less than 50% of the volume as uncrated. FREEMAN special handling definitions What does it mean if I have No Documentation? Shipments arrive from a small package carrier (including, among others, Federal Express, UPS, & DHL) without an individual Bill of Lading, requiring additional time, labor and equipment to process. What is the difference between Crated and Uncrated Shipments? Crated shipments are those that are packed in any type of shipping container that can be unloaded at the dock with no additional handling required. Such containers include crates, fiber cases, cartons, and properly packed skids. An uncrated shipment is material that is shipped loose or pad-wrapped, and/or unskidded without proper lifting points. What about carpet only shipments? Shipments that consist of loose carpet and/or carpet padding only require additional labor and equipment to unload. Page 2 of 2
4 6555 West Sunset Road (702) Fax: (469) NAME OF SHOW: COMPANY NAME: BOOTH #: CONTACT NAME: PHONE #: ADDRESS: ISC West 2018 / April 11-13, 2018 For Assistance, please call to speak with one of our experts. For fast, easy ordering, go to ORDER FORM DEADLINE DATE MARCH 19, 2018 INCLUDE THE FREEMAN METHOD OF PAYMENT FORM WITH YOUR ORDER MOBILE UNITS / MOTORIZED VEHICLES Exhibitors or agents with mobile or motorized equipment will require guidance to their respective booths. This guidance is required and provided by Freeman to prevent damage that may occur to exhibitors, the property of others, or when necessary to move crates that may be in the aisles. Motorized equipment is defined as a tractor, forklift, crane, etc. arriving at the exhibit hall that can be driven to the booth location under its own power. Exhibitors may drive their motorized equipment into and out of the exhibit areas or have Freeman supply an operator when available. Vehicles are scheduled in according to the Target Move-In Schedule. Each vehicle shall comply with the following: 1. Batteries should be disconnected in an approved manner. 2. Vehicles shall not be fueled or refueled within the building. Fuel in the tank shall not exceed 1/4 of the tank capacity or 5 gallons, whichever is less. 3. Fuel tank openings shall be locked and sealed to prevent escape of vapors. 4. No leaks underneath vehicles. 5. At least 36 clear access or aisles must be maintained around the vehicle. 6. Vehicles must be a minimum of 20 feet from exit of door or exit pathway. LIST MOBILE UNIT DIMENSIONS AND WEIGHT Please note: Specify pounds or kilograms, metric or imperial. Unit 1 Unit 2 Unit 3 Type of Unit Weight Length Width Height CHECK EQUIPMENT NEEDED FOR HANDLING (PER HOUR, ONE-HOUR MINIMUM) Please note: Do not underestimate on the capacity. Refer to the Forklift / Rigging Labor Order Form for rates. Forklift Capacity: 5,000 lbs. 10,000 lbs. 15,000 lbs. 4-Stage Other: Additional Equipment: Boom Straps Riggers Spreader Bar Blade Extensions ESTIMATE CHARGES * NOTE: Mobile units will also be assessed a one-hour forklift/operator charge each way for unloading and loading. Please refer to the Forklift/Rigging Labor Order Form. FREEMAN mobile units / motorized vehicles Description Price per Unit Number of Units Date Service Required Time Service Required Total Mobile Units (Round Trip) * $ $ Motorized Vehicles (Round Trip) $ $ REQUIREMENTS AND DETAILS Exhibitor may be subject to supplemental charges if the vehicle is off-target and additional labor is required to clear aisles for access to the exhibitor booth. (310095)
5 6555 West Sunset Road (702) Fax: (469) NAME OF SHOW: COMPANY NAME: BOOTH #: CONTACT NAME: PHONE #: ADDRESS: ISC West 2018 / April 11-13, 2018 For Assistance, please call to speak with one of our experts. PRIVATELY OWNED VEHICLES (POV) SERVICE ORDER FORM DEADLINE DATE MARCH 19, 2018 INCLUDE THE FREEMAN METHOD OF PAYMENT FORM WITH YOUR ORDER FREEMAN will provide this ervice for Privately Owned Vehicles (POVs) that meet the requirements below. DEFINITION OF PRIVATELY OWNED VEHICLE: Privately Owned Vehicles are defined as cars, pick-up trucks, vans and other trucks primarily designed for passenger use, not cargo or freight. Vehicles that do not qualify for this service, or that have material that requires mechanical assistance to unload, will be directed to the Freeman Marshalling Yard. Workers equipped with a flat cart will assist Exhibitors with unloading. Each cart will handle a load approximately 3' wide x 4' long x 3' high. For safety reaons, it will be the judgment of the Freight Supervisor if the load can go higher than 3 feet. POV Service includes storage of cardboard/product boxes at no additional charge. Empty stickers will be provided for this service. RATES: This service is available at a round trip rate of $ per trip (from the dock to your booth and your booth to the dock). DIRECTIONS: To receive this service, proceed directly to the POV Staging Area (see map) and check in at the designated area. There will be signage posted to direct you. Two people must be with the vehicle - one to accompany the product to the booth and one to remove the vehicle from the area. The determination of POV Service versus Material Handling will be made at the discretion of management. Any disputes will be handled at the time of unloading. AVAILABILITY: POV Service will be available on the following dates and times: Move-In Monday April 9, :00 a.m. - 5:00 p.m. Tuesday April 10, :00 a.m. - 5:00 p.m. FREEMAN privately owned vehicles MoveOut Friday April 13, :00 p.m. - 8:00 p.m. Saturday April 14, :00 a.m. - 5:00 p.m. VEHICLES THAT QUALIFY: Sedan SUV Pickup Van VEHICLES THAT DO NOT QUALIFY: x x x x Trailer Rentals Bobtail Stakebed Description Price per Trip Number of Trips Total POV Service (round trip) $ $ (310095) Page 1 of 2
6 Location: POV STAGING AREA MAP The POV Staging Area is located on Sands Avenue between Koval Lane and Manhattan Road (before Paradise Road). Please enter from Sands Avenue. Directions: IMPORTANT INFORMATION PLEASE GIVE THIS INFORMATION TO YOUR CARRIER From I-15 Northbound or Southbound Exit Spring Mountain Road East (Spring Mountain Road will turn into Sands Avenue just past Koval Lane) Turn right into the parking lot (signage will be posted) I-15 P.O.V. STAGING AREA Fashion Show Mall Spring Mountain Rd. TI S. Las Vegas Blvd. Palazzo Wynn Las Vegas The Wynn Golf Club FREEMAN pov staging area map Caesars Palace The Mirage Forum Shops S. Las Vegas Blvd. Harrah's Las Vegas FLamingo Las Vegas LINQ Venetian Sands Expo & Convention Center Venetian Way Ida Ave. Winnick Ave. Albert Ave. Koval Lane Sands Ave. POV STAGING AREA Westchester St. Manhattan St. Howard Hughes Pkwy Paradise Road Twain Ave. E. Flamingo Road E Flamingo Road
7 ADVANCE WAREHOUSE 6675 West Sunset Road Hours of Operation: Warehouse hours are Monday through Friday from 8:00 a.m. to 3:30 p.m., Holidays excluded. Directions: From I-15 Northbound or Southbound Exit West Exit Jones Boulevard (stay in center lanes) Cross over Jones Blvd staying to the right Continue on Raphael Rivera Way Freeman will be on right IMPORTANT INFORMATION PLEASE GIVE THIS INFORMATION TO YOUR CARRIER From US-93 / I-515 Northbound Exit I-215 West Exit Jones Boulevard (stay in center lanes) Cross over Jones Blvd staying to the right Continue on Raphael Rivera Way Freeman will be on right TORREY PINES DR FREEMAN advance warehouse map EL CAMINO RD JONES BLVD RAPHAEL RIVERA WAY Freeman Advance Receiving 6675 West Sunset Road PEBBLE RD
8 FOR AUTOMATED MARSHALLING YARD DIRECTIONS, PLEASE CALL MARSHALLING YARD 6555 West Serene Avenue Las Vegas, NV IMPORTANT INFORMATION PLEASE GIVE THIS INFORMATION TO YOUR CARRIER This location does not accept deliveries. This location is only for the staging of trucks delivering to show site facilities. Please note: All delivering carriers must check in at the Marshalling Yard prior to delivering to the facility. Please be advised that certified weight tickets are required when checking into the Marshalling Yard. For your convenience, Freeman has available a full-size certified scale at the Marshalling Yard. If your driver has valid certified weight tickets, Freeman will accept these tickets and your driver will not have to scale at the Freeman Marshalling Yard. All carriers will be assigned an unloading number according to driver check-in time. Directions: From I-15 Northbound From I-15 Southbound From US-93 / I-515 Northbound Exit NV160 W/Blue Diamond Rd Exit NV160 W/Blue Diamond Rd Exit I-215 West Left onto Blue Diamond Rd West on Blue Diamond Rd Exit I-15 South West on Blue Diamond Rd (approximately 4 miles) Merge on NV160 W/Blue Diamond (approximately 4 miles) Left on S Torrey Pines Dr West on Blue Diamond Rd Left on S Torrey Pines Dr From stop sign at Serene, go straight (approximately 4 miles) From stop sign at Serene, go straight Marshalling Yard is directly ahead Left on S Torrey Pines Dr Marshalling Yard is directly ahead From stop sign at Serene, go straight Marshalling Yard is directly ahead FREEMAN marshalling yard map
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