Abbott. Turning Science Into Caring. Abbott in Australia & New Zealand

Transcription

1 Abbott Turning Science Into Caring Abbott in Australia & New Zealand

2 Boa tarde. Eu gostaria de agradecer a GS1 por me convidar para compartilhar nossa experiência com o Catálogo de Produtos Nacional. Eu não posso falar Português, mas eu gosto de tentar se comunicar na língua do país que eu sou, mas - como todos sabemos, é trabalho duro. Acredito que os padrões GS1 melhorar a comunicação crítica através das fronteiras nacionais. Good afternoon. I'd like to thank GS1 for inviting me to share our experience with the National Product Catalogue. I cannot speak Portuguese but I enjoy trying to communicate in the language of the country I am in, but as we all know it is hard work. I believe GS1 standards enhance critical communication across national borders. GDS_70000_Title_v1 2

3 Abbott a leading global healthcare company Founded in 1888 in US, headquartered in Chicago 91,000 employees worldwide Customers in more than 130 countries 2011 annual sales of $US38.85B 2011 R&D investment of $US4.8B GDS_70000_Title_v1 3

4 Abbott ANZ at a Glance Founded in 1937 in Australia; 1941 in New Zealand Broad-based healthcare company with diversified product portfolio Approx. 700 employees across all ANZ divisions Division head offices in Sydney & Melbourne, Wellington & Auckland Ranked in the Top 50 Best Places to Work in Australia GDS_70000_Title_v1 4

5 Abbott ANZ a diversified business Pharmaceuticals Diagnostics Nutrition Diabetes Care Vascular Molecular Point of Care Medical Optics GDS_70000_Title_v1 5

6 Implementing GDSN in Australia the NPC experience 2009 Abbott

7 the NPC in action what GDS_70000_Title_v1 7

8 a reflection of our values in action pioneering achieving caring enduring Australia was the first country in the world to adopt the NPC for healthcare and Abbott was amongst the first companies to populate the catalogue. Our local team worked hard to achieve the first NeHTA deadline of June 30 th, 2007 and as a result have experienced the benefits of having a single source of product and price information for our trading partners. We recognise the value of having unique identifiers for our products - not only in achieving supply chain efficiencies but more importantly patient safety. What we ve learned from our early efforts continues to inform how we deal with business acquisitions and separations. why GDS_70000_Title_v1 8

9 what we did GDS_70000_Title_v1 9 key milestones All divisions (-1) loaded data to the NPC Abbott in the USA established the GSSO 2009 the remaining AU division loaded data to the NPC The GSSO established a global policy on adoption of GS1 standards (including the creation & management of GTINs and GLNs) Abbott acquired Medical Optics & integrated data in NPC Abbott acquired Solvay & integrated data in NPC Abbott announced separation of Proprietary Pharmaceuticals & work began on separating NPC data AbbVie established & new catalogue loaded to NPC

10 loading data Single catalogue, multiple divisions, multiple business platforms Loaded all divisions operating in Australia (with one exception) in July 2007; continue to load new divisions (acquisitions) Diabetes Pharma Nutritional Currently 4,000 plus GTINS Data for most divisions loaded via SAP (systemto-system auto data upload via AS2 connection) Point of Care EPD NPC Diagnostics Molecular Using Browser template to upload, download & check data (AMO, EPD, PPD, AN) Medical Optics Vascular In process of implementing Innovit MDM iice and then separating catalogue current status GDS_70000_Title_v1 10

11 goal 2007 Our Team: Supply Analyst Inventory Analyst Pricing & Contracts Manager Regulatory & IT personnel Time invested: 1 day per week x 3 mths = 12 days Outcomes: Data requirements identified & process developed to load & synchronise. Local tables for additional data built to supplement BPCS data. Data synchronisation tool sourced & implemented. Data loaded to NPC by 30 th June 2007 deadline as required by NeHTA. Benefits: Reduction in time to respond to individual trading partner requests for product & pricing data. Reduction in order entry & pricing errors. Foundation for e-commerce transactions with trading partners getting started GDS_70000_Title_v1 11

12 Decided to get on board early and learn by doing in summary Set up a cross functional project team to make it happen Achieved the first milestone set by NeHTA to load product data by July 2007 for most Abbott Divisions Watched for jurisdictions to access data and have been encouraged by uptake Continue to work on improvements and adapt to on-going changes within our businesses GDS_70000_Title_v1 12

13 key drivers for Abbott in Australia to adopt NPC 2009 Abbott

14 building the patient safe house why GDS_70000_Title_v1 14

15 Abbott s NPC experience Driver Objectives Benefits Customer requirements Business efficiencies Business reputation Comply with NeHTA agenda and government trading partner requirements Establish single source of data for multiple trading partners Build foundation for electronic commerce through shared data Reduce inventory in channels Be recognised as a company that is easy to do business with. Reduction in healthcare costs to the nation through supply chain efficiencies Less time & effort on the part of suppliers in providing information through a standardised approach to tender submissions and reporting across different state jurisdictions GTINS and trading partner GLNS held within ERP systems Greater supply chain visibility between trading partners Improved returned goods management Anticipated improvement to recall management via Recallnet Increased customer satisfaction leading to successful tender submissions and repeat business why GDS_70000_Title_v1 15

16 supply chain complexity Global Distribution Centre Australia New Zealand Customs Agents Abbott DC Distributor Medical Distributors Pharma Wholesalers Direct Customers Hospitals Doctors Pharmacies Diagnostics Centres Patients why GDS_70000_Title_v1 16

17 Identify target data and complete gap analysis getting ready for NPC Develop functional requirements: new fields; data extraction Review & cleanse data Load & test sample data, amend then load & test full data Review current processes around item master creation & maintenance, item & price changes, pack & pallet changes, product deletions etc Revise, map & update processes to include new data requirements Identify process owner how GDS_70000_Title_v1 17

18 what we ve learned Get help Get started Own your data Go back and talk directly to your trading partners Learn from their experience using NPC data Be prepared to change what needs to be changed Don t think it s ever done & dusted! how GDS_70000_Title_v1 18

19 Implementing GDSN in New Zealand coming soon the NZHC 2009 Abbott

20 NZHC & GS1net In Action DHBs, Public buying agencies etc New Zealand Healthcare Catalogue Supplier Target market New Zealand Other Data Recipient(s) e.g. Southern Cross Hospitals, NZULM, etc Target market Australia GDS_70000_Title_v1 20

21 Australia and New Zealand a consistent approach Branding & Descriptions Packaging Hierarchy & Applicable Components Order & Trading Information Dimensions & Contents Classifications & Alternative Identification Pricing GDS_70000_Title_v1 21

22 Dianne Prince Customer Supply Chain Manager 2009 Abbott