Happy Management Apprenticeship Scheme A twelve-month programme
A twelve-month, Level 3 apprenticeship programme to support your people to be modern, empowering managers. The Apprentice Levy makes possible a serious investment in skills and development for your new managers. We are offering a comprehensive Level 3 Apprenticeship for First-Time Managers over twelve months to fully equip them in this vital role. This programme is based on ideas of trust and freedom, of creating empowerment and innovation and seeing the role of the manager to coach your people to be their best. If managers still play a more traditional role in your organisation, based on command and control, then this programme is not for you. 2
Key Benefits No age limit - not just for young people. Doesn t need to be just new staff - existing staff can enrol too. Learn Happy management principles Create high trust, high performance, happy workplaces, withmanagers that coach their staff to do their best and celebrate their mistakes. Evole Esseintial Skills Staff develop effective presentation skills and report writing, project management skills, understanding of finance management, capability in strategy and operational management, strong communication skills, ability to deal with diffcult people and diffcult situations with confidence. Cost-effective development Little or no cost to you due to Government funding through the Apprenticeship Levy. Contact us to discuss how much the scheme will cost you. 3
Timetable Module 1: You as a Leader Who you are as a Leader (Trust) Developing your Emotional Intellignce Communication Styles Be productive, not busy By the end of the session, you will be excited about your leadership role, with a clear understanding of how to improve your personal effectiveness. You will understand who you are as a leader and identify what enables you and what stops you reaching your leadership potential. 4
Module 2: You as a Manager Effective 1 to 1 s Becoming a Multiplier? Active Listening (including cycle of conflict) Coaching Giving positive and constructive feedback By the end of the session, you will develop practical management skills in order to build effective working relationships. Module 3: Presentation and Report Writing Skills Learning Styles Presentation Skills Report Writing By the end of the session, you will learn the key skills for delivering engaging presentations and writing effective reports. You will have the chance to deliver a brief presentation on how you have applied a principle from the first two modules. 5
Module 4: Empowering Your Team Working to Strengths Job ownership Transactional analysis RACI and delegation Pre-Approval Appraisals and Goal-Settings By the end of the session, you will be able to assess your organisation s culture, and have actionable steps to transform it into one where empowered teams take full accountability. Module 5: Project Management Life cycle and roles Aims and objectives Assessing the benefits to your organisation Managing resources, risks and issues Managing time and stakeholders By the end of the session, you will have learned how to create a project, from developing an idea through to writing the final evaluation. You will learn a range of practical project planning and management tools. 6
Module 6: Applying Ideas in the Real World Principles of chairing meetings Influencing others Emotional Intelligence Resilience Action learning sets By the end of the session, you will learn the skills of chairing meetings, develop personal capabilities and will have the chance to discuss management issues arising from the topics covered so far on the programme. 7
Webinar: Finance Management Creating and monitoring budgets Value for money Organisational governance and compliance By the end of the session, you will be able to monitor budgets to ensure value for money, and will understand the key principles of organisational governance and compliance. Webinar: Time Management and Planning Urgent / Important matrix Scheduling your work Key tips How to say no By the end of the session, you will have developed key skills to improve your effectiveness through prioritising and planning. 8
Module 7: Operational Management Strategy development Implementing plans Managing resources Change management Data management and use of technology By the end of the session, you will understand how organisational is created and applied. Module 8: Creative thinking and generating solutions Analysing data Innovation Decision making Negotiating and influencing By the end of the session, you will understand the process of identifying issues and solving problems in creative and innovative ways. 9
Module 9: Communication Insights Feedback for self Unconscious Bias and inclusivity Equality and diversity Customer relationships Cross-team working Digital communication By the end of the session, you will be able to improve your communication in the workplace, both online and offine, by considering the different people you communicate with and the appropriate method to use. You will also consider the issue of Unconscious Bias, and how this may affect you and your communications. Module 10: Review and Preparation for Assessments Active Learning Sets Recap Tutorials Review of portfolio In this session, you will review the knowledge skills, value and behaviour covered during the programme, and ask and discuss questions you may have. You will review your portfolio with your tutor, who will ensure you feel prepared for the final assessment. 10
Support Research shows that a key factor in the success of a management and personal development programme is the active involvement and support of their line manager. So, our Level 3 Apprenticeship for First-Time Managers includes involvement of the Apprentice s line manager. They will get the benefit of classroom-based development and help in supporting their people to take on new skills and perform at their best. 11
First-Time Management Apprenticeships with Happy Contact us to learn more and to discuss your funding options through the Apprenticeship Levy. Tel: 020 7375 7300 Email: happy@happy.co.uk /management-apprenticeships