Systems Analyst Jb Infrmatin Pack This infrmatin package cntains the fllwing infrmatin: Emplyment cnditins Psitin Descriptin Selectin criteria Applicatin and recruitment prcess Emplyment Cnditins Emplyment basis: full-time (38.00 hurs per week) permanent appintment Remuneratin: Cmmencement: December 2017 Abut The Wayside Chapel The Wayside Chapel has prvided uncnditinal lve, care and supprt t peple n and arund the streets f Kings Crss since 1964. Tday, under the banner f lve ver hate, The Wayside Chapel strives t create a cmmunity where there is n us and them by breaking dwn the barriers f judgment and prviding a safe place where peple are welcme just t be. Our cmmunity services centre, yuth space and utreach service, mental health prgram, cmmunity cafe and ur Abriginal prject are all designed t ensure the mst marginalised members f ur cmmunity have access t essential health, welfare, scial and recreatinal services. Our cmmunity develpment prgram
reaches ut t the wider cmmunity t ensure that The Wayside Chapel is a place fr peple frm all walks f life. Visin: Lve ver hate. Missin: Creating cmmunity with n us and them. Values: Openness (N secrets): We have a prfundly simple missin, which is t create a cmmunity, and ur message and wrk are undiluted with ther agendas. Teamwrk (N cwbys): Our gal f creating cmmunity is als ur methd. We wrk in a cllabrative way t invite peple ut f singular, individual life int the risky and healing place f cmmunity. Patience (N rush): We cannt make peple change. If we culd, we d be guilty f manipulatin f sme kind. Instead we are n the lkut fr sparks f life, signs that peple lng fr better, and we lk t engage and help peple mve t better days and better health. Curage (N cmplacency): It takes curage t cnfrnt peple wh ve lst hpe and invite them int the wrld f relatinships with respnsibility. Wayside is nt an intensive care unit but an invitatin int life and cmmunity. Respect (N Judges): Peple have the right t make their wn decisins. Peple have the right t make bad decisins. Peple wh chse singular misery r even death deserve t have their rights respected. Wayside s missin is nt t fix peple but t lve them and be with them, knwing that if they are really met, they ll really mve tward health and life. Abut Wayside s Finance team The Finance team is a part f the Supprt Grup at Wayside. The team manages the finances f the Wayside including transactin prcessing, management reprting, statutry and regulatry cmpliance. The Finance team is a key business partner prviding insight int business slutins, business perfrmance and market trends. The Wayside Finance team is mre than just a back ffice functin, but an imprtant and valued part f the Wayside Chapel heart.
Psitin Descriptin Psitin Summary The Systems Analyst is respnsible fr the administratin, analysis and business partnering fr the fllwing systems: Salesfrce Visicase PwerBI This rle includes sme engagement with the Exdus Fundatin wrking n Salesfrce Prjects. As new slutins are identified the Systems Analyst will assist in further develping and enhancing the Wayside s reprting and analytics capability. Key Accuntabilities & Respnsibilities General Carry ut all administratin functins fr Salesfrce; Primary pint f cntact fr the Marketing and Fundraising team fr Salesfrce queries, reprting and training; Recncile dnatins between Salesfrce and Xer, ensuring cnsistency between the tw systems; System administratr fr Visicase; Assist prgram teams with Visicase functin queries; Carry ut all user administratin fr Visicase; Reprt develpment and creatin frm Visicase; Assist with data extractin frm Salesfrce, Visicase and publishing data n the PwerBI platfrm; Assist in enhancements f Wayside s reprting systems and prcesses. Cllabrate with the Exdus Fundatin n Salesfrce queries; Engage with external cnsultants and manage prjects as required/applicable; Undertake any ther duties as directed by the Finance and Analysis Manager; Adhere t the Plicies and Prcedures f The Wayside Chapel and ensure adherence by staff and vlunteers
Planning Prvide input int the planning and rad mapping f the IT architecture and slutins fr the Wayside Chapel; Actively participate in team meetings and training as required; Attend all rganisatinal and external meetings as required; Actively participate in service and rganisatinal planning; Participate in the review and further develpment f plicy and prcedures; Marketing and reprting Assist in the nging marketing reprting prcesses; Assist the Head f Marketing and Fundraising with measuring and prviding insight int marketing and fundraising activities; Assist the Head f Marketing and Fundraising with analysis and reprting f data captured in Salesfrce; Assist the Head f Marketing and Fundraising in the further develpment f internal reprting; Assist the Head f Marketing and Fundraising with ad hc prjects as directed. Prgram Reprting Cllabrate with the Gvernance and Standards Manager t manage nging prgram reprting; Assist Prgram Managers with measuring and prviding insight int peratinal activities; Assist the Prgram Managers with administering the care crdinatin system; Assist the Prgram Managers in the further develpment f internal reprting; Assist the Head f Prgrams and Prgram Managers with ad hc prjects as directed. Peple Maintain wrk-life balance by practicing apprpriate self-care n an individual, team and rganisatin-wide basis; Prmte the bjectives f Wayside s Supprted Emplyment Prgram by walk alngside Wayside supprted staff with sensitivity t the barriers they face t pen emplyment and celebrating cntributin t cmmunity. Wrkplace Health and Safety
Actively prmte health and safety, and take reasnably practicable steps t cntrl risks, ensuring a safe wrkplace fr visitrs, staff and vlunteers Cmply with legislatin and all Wayside WHS plicies/prcedures and instructins, reprting any hazards r safety issues and perfrming all tasks in a manner which guards against risk t self and thers within the wrkplace. Key Relatinships Internal Finance and Analysis Manager; Chief Financial Officer; Head f Marketing and Fundraising; Direct Marketing Manager; Philanthrpy Manager; Accuntant; IT Crdinatr; Prgrams Teams; External Salesfrce Cnsultants; Visicase; Exdus Fundatin; Other cnsultants eg. auditrs, Infexchange. Nte This psitin descriptin and assciated infrmatin shuld nt be cnsidered as cmprehensive in its descriptin f respnsibilities, criteria r utcmes. It is indicative f the psitin. The Peple Crdinatr can and will be asked t undertake duties within their cmpetencies, skills and abilities and training that may nt be mentined in this dcument. The Peple Crdinatr shuld be aware that their psitin within The Wayside Chapel is dynamic. The Wayside Chapel expects cntinuing develpment, change and imprvement f prcesses, practices, knwledge and skills. Selectin Criteria Applicatins must address each essential selectin criteria individually. Applicatins which d nt individually address each selectin criteria will nt be cnsidered.
Essential Criteria: A relevant tertiary qualificatin (IT, Accunting, Business r Finance). Strng Salesfrce experience either as an administratr r as a pwer user. Substantial experience in using Micrsft PwerBI r a similar tl like Crystal Reprts, Cgns, TM1, Oracle Analytics etc. Demnstrated experience in wrking with CRM systems. Demnstrated experience in wrking with SQL databases. Advanced Excel skills. Wrking knwledge f Micrsft Office. Demnstrated experience in finance, custmer relatinship management, peratinal, analytic and reprting systems. Highly develped written and ral cmmunicatin skills. Prblem slving attitude and a cmmitment t generate wrkable and pragmatic slutins. Strng analytical and prblem slving skills. Demnstrated ability t manage cmpeting deadlines and wrklads. An understanding f and cmmitment t the principles f wrkplace diversity, participative wrk practices and Occupatinal, Health and Safety. Strng team player and a cmmitment t cllabrative wrking practices. Willingness t wrk within the eths f The Wayside Chapel missin, visin and values. Desired Criteria: Experience in the fr-purpse cmmunity sectr. Experience in using Xer. Experience with the Salesfrce Nn Prfit Success Pack. Familiarity with and understanding f The Wayside Chapel values and eths. Have been, r currently are, a vlunteer in a nt-fr-prfit rganisatin. Applicatin and Recruitment Prcess Applicants shuld prvide a cpy f their resume, a cvering letter and a written respnse separately addressing all the essential and desirable selectin criteria by 9am Mnday 27 Nvember 2017. Applicatins shuld be submitted via The Wayside Chapel s applicant prtal: https://www.enablehr.cm.au/app/prtals/applicant/apply?aid=94890044-612d-4fdf-8f8d- 0c52ec65f8cc Applicatins which d nt address each and every selectin criterin will nt be
cnsidered. Applicatins which nly prvide a cver letter r resume, r nly address the selectin criteria generally, will nt be cnsidered. Applicants shuld prvide tw (2) wrk related referees with their applicatin. A selectin panel f three (3) peple will be cnvened. All applicatins will be assessed by this panel against the essential and desirable criteria based n their resume and cver letter. Applicants wh are successful at this stage will be ffered an interview with the selectin panel. Interviews will be scheduled frm Wednesday 29 Nvember 2017 nwards. Applicants with a disability shuld infrm the cnvenr f the selectin panel f any special requirements upn cntact t arrange an interview. A shrt-list f successful applicants will be created. Referees will be checked at this time t substantiate infrmatin prvided by successful applicants. An ffer will be made t the successful candidate pending the satisfactry cmpletin f a plice criminal recrd and wrking with children check. Unsuccessful interviewees will be cntacted persnally and infrmed f the utcme f their applicatin.