Digital and Cloud Pressure. Redefining Monitoring

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1 Digital and Cloud Pressure Redefining Monitoring Ricardo Fontes Regional Director South East Europe & Middle Ricardo Fontes

2 Digital transformation is happening everywhere FINANCE TRAVEL CONSUMER GOODS RETAIL TELCO AND MEDIA GOVERNMENT

3 Digital transformation is happening everywhere 93% of CxOs believe that digital will FINANCE disrupt their business Forrester By 2020, CEOs expect 41% of revenue TRAVEL to be driven by digital Gartner Less than 3% of incidents are found CONSUMER before GOODS affecting users Gartner 87% of companies think that digital transformation is a RETAIL competitive opportunity Capgemini 60% rate app performance TELCO AND as #1 expectation, MEDIA ahead of features Forrester 51% of millennials will complain on social GOVERNMENT when user experience is bad Harris Poll This is why monitoring is more important than ever

4 Digital transformation is hard This is why monitoring is more important than ever Develop Deploy Run Compute Measure Agile Continuous Micro services & containers Cloud User experience

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8 The Landscape Apps of innovation Apps of Engagement Apps of Engagement Apps of records

9 Master the digital transformation Optimize customer experience Accelerate innovation monitoring Modernize operations

10 A better way Automated monitoring Automated instrumentation and configuration Self-service for all More time innovating, not monitoring User experience is everything New features delivered every 2 weeks Hands-free upgrades

11 Monitoring redefined Every user, every app, everywhere. AI powered, full stack, fully automated. Full lifecycle - development, test, and production

12 OneAgent Better data makes Dynatrace artificial intelligence and automation possible high fidelity, full stack data Connected end-to-end Advanced analytics Automation Mobile Application Code Database Network Container Browser Synthetic Server Mainframe Log & Events API Automated workflows Automated problem detection Automated business impact Automated root cause analysis Natural language interface Micro-service Cloud All transactions, all the time PurePath + Smartscape Expert knowledge built-in Causation gives answers Auto instrumentation Real-time dependency detection Self learning A.I. Automate the effort

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17 Enterprise Monitoring Digital experience analytics Application performance Cloud, container, infrastructure OneAgent Elastic hyper scale Full stack A.I. powered SaaS Dynatrace API driven automation Managed Incidents CMDB Richer data mining Business Intelligence Customer experience driven insights Chat ops assistant

18 Massive automation in Dynatrace delivers more value Faster implementation Fewer resources Reduced MTTR Scalability Fewer tools Single agent implementation Full stack, continuous auto-discovery Auto-baselining and dependency mapping AI-based problem identification Automated root cause analysis Pre-configured dashboards, easy agile customization Single root cause identified for fast remediation Understand business impact focus on what matters Auto-remediation with accuracy & confidence Horizontally scaling cluster architecture Scales beyond 100,000 hosts Only solution with true high availability for webscale End-to-end: all users, all apps, all digital channels Full-stack: all data, all layers, all technologies One complete source of truth, vs a suite of disparate data sets 100x faster to implement Max coverage, lowest cost 1/10 th of the people Easiest, lowest TCO 20x faster MTTR Optimal user experience 100x scale, web-scale Grow w/out barriers All-in-one Nothing like it 1/10th the TCO of other solutions

19 500+ engineers in R&D makes it all possible 66% more than nearest competitor Constantly innovating 7 years a leader in Gartner MQ #1 market share leader # of customer reported incidents is now negligible Test cycle times reduced by 4x OpenStack Certified Technology partner Docker Certified 33% faster revenue realization AWS Advanced Technology Partner OpenShift Primed Partner Azure Partner

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