CIO - Chief Innovation Officers Igniting Innovation & Exponential Growth through Digital Transformation. Osama Al-Zoubi CTO CISCO ME

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1 CIO - Chief Innovation Officers Igniting Innovation & Exponential Growth through Digital Transformation Osama Al-Zoubi CTO CISCO ME

2 In 10 years, it s predicted that 40%+ of Enterprise companies will no longer exist. Babson Olin School of Business, Fast Company DISRUPT OR BE DISRUPTED

3 The digital revolution is here. By % of businesses will be digital or will be preparing to digitize

4

5 Seismic Shifts Happening Across Societies, Businesses and Government Biological and Technological Systems From Ownership to Consumption Hyper Personalization Low Startup Cost for Challengers Made in Here Societies Businesses Governments Always On Always Connected Augmented IQ Willing to Share More Subscription Economy Digital Country Cashless Economy Nationalistic Reemergence Digital is a Necessity not a Strategy 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public

6 Digital Everywhere but Starting Points are Different Financial Services Telecom Education Hospitality/ Travel CPG & Manufacturing Healthcare & Pharma Retail Utilities Technology, Media & Entertainment Oil & Gas Service Sector Digitize Customer Transaction Capital Intensive Sector Digitize Their Physical Assets Knowledge Intensive Sector On Accelerated Path to Digitization As productivity returns tend to be higher for educated and specialized workers Labor Intensive Sector Digitize Workforce Public Sector Digitize Citizen Interaction 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public

7 New Era Digitally Transformed World Create New Customer Experience Transform Processes and Business Models Empower Workforce Efficiency and Innovation Increase Loyalty Increase Revenue Respond Faster to Market Changes Efficient Operations Increase Productivity Attract and Retain Talent 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public

8 Top Challenges to Become Digital Company Culture (Teams & Silos) Security Linear vs. Exponential Thinking Changing Business Models Dynamic Threat Landscape Complexity and Fragmentation Talent Shortage

9 Lack of Cybersecurity Hinders the Innovation Potential of Digitization Cybersecurity risks and threats hinder innovation in my organization. 71% Agree 1014 respondents Survey My organization halted a mission-critical initiative due to cybersecurity concerns. 39% Agree Survey Innovations are moving forward, but probably at 70%-80% of what they otherwise could if there were better tools to deal with the dark cloud of cybersecurity threats. Airline Industry CFO

10 Digital Transformation Outcome Focus Security Automation Analytics Integration IT and LoB must come together Higher vulnerability due to larger attack surface & sophistication Managing complexity not humanly possible Turn data into actionable insights Systems approach needed to reduce risk 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public

11 Pace of Change 2 New Business Models Taxi Hotel Retail Store KSA India Europe China Mfg Service Sales Eng Finance Digital Countries Finance Asset Sharing Everything aas A Company of Future CEO & CIO

12 Utilities are moving to Intelligent Grids Health Care transformation from Patient Experience to Patient records are now Digital Connected World Personal devices connect seamlessly to your car

13 The Journey of Digital Transformation Outcome Focus Security Automation Analytics Integration Outcome Based Solutions- Customer Experience, Workforce Experience, Business Operations Drive IT to be in lockstep with Business Most Effective, Simple and Automated Security Improve Security Posture with early detection and remediation Automation for Everything from Cloud to Security to End points Propel IT at the speed of Business Code to Consumer Visibility: Best in Class and Holistic Know every transaction, app, threat, flow, and user Complete Services Lifecycle and Ecosystem of Industry Partners Rollout new services faster and lower risk 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public

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