Our Services ABOUT US OUR APPROACH. Scope IT has been a true partner for us in providing timely highquality. Are you doing the right things?

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1 ABOUT US Scope IT Consulting, a certified Woman Owned Small Business (WOSB) and Minority Business Enterprise (MBE), is recognized as a go-to organization for solving complex business process and technology integration problems for its clients. With several successful projects implemented for Fortune 500 clients, our team has mastered the expertise of solving the most complex problems by bringing people, process and data together. Please review our featured Case Study at our Partner Company Appian. OUR APPROACH Are you doing the right things? Scope IT has been a true partner for us in providing timely highquality consultants. Robert Dean Nationwide Insurance Scope IT s approach to solving technology problems starts with understanding and establishing proper governance. It starts with getting a clear understanding of what the client is trying to achieve and why. Next is to ensure best practices and industry standards are followed in architecting a solution, following up on solid project management best practices to execute on the strategy. Measuring the results throughout is key to fail fast and make appropriate course corrections. Our Services Technology Roadmap IT Enablement Project Management Maturity Assessment Smart Start IT Training KPI measurement

2 Bank The team participated in the multi year transformation project for Fortune 100 financial services client Bank of America. This multi generation project of $100MM was dedicated to transform the entire Wholesale Credit business platform - which was modernizing their process and technology. The team delivered the project successfully with BPM approach solution. It enabled the business to improve their operational efficiency by 28% which resulted in savings of $20MM in the second year which accounted for ROI of 50% for that year. How did it happen? It was apparent from the get-go that to transform more than 20 lines of business to standard set of processes is a complex project. The business realized that for such a major transformation they needed to identify their key process, people and data. They achieved this by building the inventory of these BPM elements in a process inventory tool called ARIS. Once they had the inventory of it they were quick to identify the areas of importance and areas that could be majorly overhauled. The consultants were able to create the inventory of people, process and data for Wholesale Credit business team over period of few months. Once the inventory was almost ready technical consultants were engaged to identify the processes that could be automated to further improvise the efficiency to focus on their business and sales. Credit Desktop For this to be a true transformation, business was looking for a modern, flexible and agile platform. After careful consideration, along with business, the consultants proposed to build the solution on latest modern platform of Appian which provided the required agility and speed to market for building their latest Credit Desktop platform. Appian Center of Excellence The team helped establish an Appian Center of Excellence at the bank. This allowed the bank to maximize the return on the investment in BPM and standardize patterns for presentation, integration, and service layer.

3 Cloud Solution for Purchase Order System Bringing in 800+ stores from mainframe to cloud based solution. The solution brought standard user experience for all the store operators and sunset disparate old systems The tool is now extended to inventory management system to modernize inventory system to reduce the cost of unaccounted and dead inventory. Purchase Order - Transportation To manage growth in business, this trucking client Ryder wanted to improve the efficiency of how the parts and services were ordered for their trucks and replace their old disparate systems. Already reaping benefits of BPM strategy, they wanted to now overhaul how they purchased and serviced thousand of their trucks. With more than 800+ stores on obsolete, discordant infrastructure and mainframe technology Scope IT Consultants provided an apt design and solution. The client now leverages a cloud based solution with Appian to provide all the store users with same user experience to improve their staff efficiency. Inventory with Purchase Order System With the objective of Continuous Improvement, our team now supporting the client to move the Inventory management system on the cloud solution. This provides the client synergies of using Purchase Order system to order parts and manage the inventory of all the parts on the same platform; improving efficiency and reducing technology debt.

4 Efficiency of Credit Bank Background After recovering from the financial crisis the bank on the west coast Bank of West was ready to go back and capture the small business and middle market credit opportunities. To react to fast pace but regulated environment the bank decided to use Appian and provide the mobile based solution to their sales team. This enabled the sales team to leverage technology in the field for providing instant proposals to their potential clients. After successful launch of the solution the team of 50+ sales personnel started to see performance challenges with the system on the field. The system was unable to provide the information and proposals on the field to their clients. This is when Scope IT Consultants were leveraged to quickly resolve the performance issues the bank sales team was facing. Our Approach We worked with business users and field sales team to understand how they were using the system and what information they were capturing on and off field. After capturing the details with the users in three days the consultants reviewed the design and implementation of the solution. Our Sr. Appian consultants were quickly able to identify the shortcomings in some of the design and implementation approach of the newly introduced Appian developers and designers. Scope IT consultants collaborated with the existing development team and were able to make quick design and implementation changes in Appian and other technologies which were part of the solution. The team was able to provide reprieve to the sales team within two weeks of engagement which enabled them now to focus on how to leverage this technology to provide solutions to their clients. As part of the support of this application, training was conducted to ensure the company was self sufficient in all aspects of the application maintenance. Developer training was provided to ensure knowledge of the latest business process management software best practices within Appian environment was followed. Acquisition System Air Force Base Scope IT Consulting assisted US Air Force Base in Course of Action for a new acquisition system. This included evaluating several COTS/ GOTS systems for usage, developing a Justification and Approval (J&A) and the Acquisition (Acq) plans allowing the Air Force Base to move forward on setting up infrastructure and procuring licenses. As part of the design phase, Scope IT Consulting created migration plans for 104 separate legacy systems/databases, helped in designing the high level and low level architectures and related infrastructure. We also developed procurement application design patterns to aid with the development of RFP.

5 Winning Opportunities This global aerospace and defense company General Dynamics had revenue of over $31 billion in It needed a robust system to keep track of all opportunities it was tracking, and responding to. Our team worked on automating processes relating to tracking and managing opportunities. Within few months, we delivered a mobile-ready opportunity tracking system and helped train the company to be self sufficient in managing the infrastructure and processes relating to this application. Background Converting leads to opportunities, and opportunities to awards is the bread and butter of many organizations. This is especially true in defense and aerospace. You may be bidding on anywhere from communication systems to submarines; from combat vehicles to helicopters. When applying for these opportunities, you want to make sure you have an optimized business process to track and monitor the progress. Skipped deadlines or lack of collaboration may mean millions of dollars in lost revenue. Moreover, many of the bids relate to the US federal government and involve strict adherence to processes and procedures. Our Approach We worked with business users involved in all phases of the opportunity life cycle to clearly document business processes, then developed a mobile-ready application that helped the company track an opportunity from inception to award. We also modeled a probability calculator which allowed managers to decide whether bidding on an opportunity would be beneficial for the company. Users were able to track all documents, manage important dates, and understand competitors bidding for the opportunity all in one place. As part of the support of this application, training was conducted to ensure the company was self sufficient in all aspects of the application maintenance. Business owners were provided access to aspects of the application they wanted to customize. Developer training was provided to ensure knowledge of the latest business process management software best practices.

6 Government Transformation After selecting Appian as its BPM platform, this state management and budget agency wanted a partner that can help kick off BPM transformation across all of its business lines. Scope IT helped the transformation effort kick off on the right foot by first bringing all the business lines in partnership to establish a BPM Center of Excellence, identify the top processes across the organization, identify criteria and prioritize working on the business process and automating several of the key processes over a period of one year. Service Desk Scope IT established one of a kind service desk in state Government at the agency. The service desk provided services for various business lines including marketing, information technology, human resources, training, legal, and the agency s sprawling shared services center. The service desk could be accessed using both desktop and mobile platforms, and allowed differentiated approvals, service metrics reporting, tier based escalation and notifications. Contact Us Give us a call for more information about our services and products Scope IT Consulting 3235 Satellite Blvd, Bldg 400, Suite 300, Duluth, Georgia, (912) Connect@ scopeitconsulting.com Visit us on the web at Staff Onboarding Like in many organizations, staff onboarding was one of the most complex process in this agency. It involved numerous steps by different stakeholders, multiple hand offs, multiple interactions and several manual paperintensive steps. Scope IT helped the agency map the current process, work with the stake holders to develop a to-be process, and implement the final solution in weekly agile sprints allowing the client to reap immediate benefits from the implementation. Disaster Recovery Scope IT helped improve two crucial aspects of disaster recovery for the agency. It helped the agency obtain secure access to all of its digital assets by gathering, organizing, indexing, and moving them to the cloud. Secondly, it established a sound command and control system that is cru- So why Scope IT? When looking for a true partner, Scope IT Consultants stands out : Experience to get the job done Scope IT has a proven track record of successful client implementations that could be leveraged by your company. Exceptional return on investment With our model of onshore and offshore resources, the lower blended rate allows the customer to reap higher return on their investments. Scope IT is able to provide high quality, cost effective consultants in all areas and phases of the project. Templates and Pre-built solutions Scope IT has an array of templates and pre-built solutions that your company can leverage for quick turnaround on the project. And yes we can bring all this to bear on your project!