Trasformare il Business con Soluzioni Cloud

Transcription

1 Trasformare il Business con Soluzioni Cloud Marco Sebastiani Product Manager, IBM Tivoli Cloud Solutions 1

2 What is different about cloud computing? Without cloud computing With cloud computing Virtualized resources Automated service management Standardized services Software Hardware Storage Networking Software Hardware Storage Networking Software Hardware Location independent Rapid scalability Self-service Storage Networking Note: Elements of cloud computing taken from NIST, Gartner, Forrester and IDC cloud computing definitions

3 We must start thinking differently about how we design, deliver and manage services across the interconnected service chain From silos: lications System Network Mainframe Storage Voice Security Network Mainframe Storage Voice Security To service chain: lications Smart Phones Smart Aircraft System Smart Buildings Smart Vehicles Smart Meters Smart POS Smart Video GPS Tracking RFID Tracking

4 Lifecycle of a Cloud Service Subscriber on & (e.g. Line i t p i r of bsc tion Business)Su tantia Pr o du ct io n m i n at i o n n itio n i f De Cloud Service Ensemble Hardware OS Virtualizers (e.g. PHYP) Ensemble Hardware Individual Servers Management LPAR / VM Management LPAR / VM OS Virtualizers (e.g. z/vm) OS OS OS Management LPAR / VM System z Ensemble Power Ensemble System x Ensemble IBM / ISV / IT Dept Administrato r / SLM Ter Service Catalog Manager Offe r ing Ins OS Virtualizers (e.g. Xen) Ensemble Hardware Storage Ensembles Subscriber (e.g. Line of Business)

5 The Management Goal Remains the Same Visibility The ability to see everything that s going on across the infrastructure Control The ability to keep the infrastructure in its desired state by enforcing policies Automation The ability to manage huge and growing infrastructures while controlling cost and quality.

6 Cloud service management capabilities are needed to enable visibility, control and automation of cloud services Workflow Provisioning Manage the process for approval of usage Automate provisioning of resources Monitoring Metering and rating Provide visibility of performance of virtual machines Track usage of resources

7 Integrated Service Management for Cloud Core Service Automation and Management IBM Service Delivery Manager

8 Core Service Automation Management The only solution with the flexibility and choice of network and storage options and the ability to span platform architectures Automated service provisioning Advanced image management Multi-tenant service catalog Extendable via an open API Web 2.0 self-service portal Wizard-like service creation Visibility, Control and Automation across the service delivery and business infrastructure

9 TSAM Web UI 1 2 TSAM Admin UI Mail Client Linux VM TUAM UI Business user selects service offering from approves the request if Administrator the service catalog (a software stack), necessary (many levels of approval are defining the start and end dates possible when they with customisable workflow), and need the service. Available capacity is reservation for thecan resources is made. Usage reports be analysed many checked. Provisioning event is ways and traced to service offering, Security credentials, and recorded with accounting requestor, network and resources. Details access details Servicecould is started and details so that resource be fed to billing system to generate 3 11 are ed to the Overall timeline from request to operational virtual becomes ready to use. usage can be tracked. invoices. requestor machine, can be from 5 mins to mins (depending upon size of image payload) 9 4 Service Automation Service Request 7 5 Usage & Accounting Provisioning Tivoli Process Automation Engine Orchestration workflows 6 Tivoli Service Automation Manager Tivoli Usage & Accounting Manager 6 AIX VM Linux VM AIX VM Linux VM Win VM Linux VM phyp Hypervisor CPU VMware Hypervisor Memory Disc Network CPU Memory Disc Network

10 Multiple entry points for automating the management of virtual environments and building a dynamic service delivery model IBM Tivoli Service Automation Flexible solution to support userdriven service requests and automated resource deployment IBM Service Delivery Manager IBM CloudBurst new Pre-configured service management solution optimized for managing virtual environments and cloud deployments Integrated hardware, software and service solution optimized for cloud

11 Business Background SK Telecom has #1 market share in the domestic wireless market, and #2 market share in the domestic fixed line market. Solution Overview Reduction of new service development time Faster time to market for new services Efficient management of resources, delivering reduction in CapEx and OpEx Cloud Business Benefit New services delivered with partners with faster time to market, creating competitive market advantage. Development Platform-as-a-Service offering allows Business Partners to quickly test, develop, and publish new end-user focused WAP services available on SK Telecom s network. Optimized use of IT infrastructure delivering reduction in capital and operational expenses IBM Corporation

12 Business Background Cloud Business Benefit ING is a large world-wide operating financial institution offering clients banking, insurance and assetmanagement services (HQ in Amsterdam, Netherlands), ~110,000 employees Large efficiency improvement in time and cost to deliver new IT environments Massively improved predictability (regarding time to deliver new environments and future availability of required IT capacity, enabled by reservation) ING needs to drive down IT costs dramatically and intensively improve their time to deliver new IT environments to the business Visibility into where resources are allocated to Improved customer experience (i.e. quality of service) through standardisation and increased agility. Solution Overview Service measurement Service reporting Usage accounting Auditing and controls Tivoli Service Automation Layer Web, Collaboration and Infrastructure Analytics and High Performance Computing Technology Highly Threaded Throughput-oriented Scale Out Capable Lower Quality of Service Technology Compute intensive High I/O Bandwidth High Memory Bandwidth Floating point Scale out Capable TSAM v7.2 Tivoli Monitoring Web 2.0 User Interface Automate process of instantiating and managing a distributed IT environment. Service Request Mgr Transaction Processing and Database Service Automation Mgr 12 Network TUAM TPM Provisioning Mgr Usage Reports Tivoli Process Automation Engine Orchestration workflows Service Automation Templates Image Library NIM System p / SUN Hypervisor (PowerVM) Storage Network VM Partition HMC Billing Reports Workflows VM Control VM Partition Hypervisor Hypervisor (KVM, (vsphere) VMware, Xen) Storage Storage (Vmax) VM PArtition VM VM Partition x86 VM Virtualized resources Virtualized aggregation Physical infrastructure Technology Scale High Quality of Service Large Memory Footprint Responsive Infrastructure Technology Scale High Transaction Rates High Quality of Service Handle Peak Workloads Resiliency and Security TADDM Virtualized Infrastructure Layer Business lications HMC System z Hypervisor (zvm) Storage Network 2010 IBM Corporation End to End Service Management Workloads VM Partition Tivoli Service Automation Manager-based private cloud implementation, management across System p and x86 (VMware vsphere), additional platforms will be added Transparent cross-charging ability for provided IT services VM Partition Automated delivery of standardized stacks (OS up to app, single VM) and solutions (distributed environment, multiple stacks), for development, test, acceptance and production purposes

13 Description of Business: Sogeti is a leading provider of professional technology services, specializing in lication Management, Infrastructure Management, High-Tech Engineering and Testing. Working closely with its clients, Sogeti enables them to leverage technological innovation and achieve maximum results. Customer s Key Objectives: Sogeti s objective is to be a leading provider of end-to-end Cloud solutions, helping their clients focus on innovation by reducing IT functions that are high in management and financial cost. 13 Business Problems being solved: Establish a worldwide Cloud Center to showcase Cloud Computing and build Cloud Awareness among clients Provide clients with creative technology solutions specifically tailored for their business needs roach: Sogeti is leveraging IBM CloudBurst as the key building block of their Cloud services strategy as the platform covers all the necessary components: Virtualization, Provisioning automation, Service catalogues, Service management, Assets management, Billing, and Energy management. Use IBM CloudBurst technology as the base for establishing a worldwide Cloud Center 12/09/10

14 Integrated Service Management INSTRUMENTED INTERCONNECTED INTELLIGENT Enables service innovation by providing Visibility. Control. AutomationTM across smarter business infrastructures and the end-to-end service chain. VISIBILITY CONTROL AUTOMATION

15 Thank you!

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